APPENDIX A

The Hierarchy of Needs and Job Performance of Tower Club Employee:

Inputs to Human Resource Management

The purpose of this study is to determine the most significant motivational factors of
employees in Tower Club in order to improve motivational factors for employees in this
institution. This study is being conducted as part of the requirements for a master’s thesis
at San Pedro College of Business Administration. Your response is very important. Please
answer all of the questions, as your survey cannot be used in the study unless each question
is answered.
I understand that by returning the/this questionnaire, I am giving my informed consent as a
participating volunteer in this study. I understand the basic nature of the study and agree that any
potential risks are exceedingly small. I also understand the potential benefits that might be realized
from the successful completions of this study. I am aware that the information is being sought in a
specific manner so that no identifiers are needed and so that confidentiality is guaranteed. I realize that
I have the right to refuse to participate and that my right to withdraw from participation at any time
during the study will be respected with no coercion or prejudice

Part I: Demographic Profile. Please circle the appropriate answer.

1. Length of Service: How long have you worked in the Tower Club?
A. Less than a year
B. 1 to 3 years
C. 4 to 6 years
D. 7 to 10 years
E. More than 10 years

2. Position: A. Operation B. Marketing C. Administration

3. Gender: A. Male B. Female

4. Marital Status: A. Married B. Single C. Separated D. Widowed

PART II

In this section you are asked to rate motivational factors. Please check () the appropriate item
in your honest opinion.

5 – Strongly Agree 4 – Agree 3 – Uncertain 2 – Disagree 1 – Strongly Disagree

QUESTIONS 5 4 3 2 1
A. BASIC NEEDS
1 I am concerned about wages/salary.
2 I am looking forward for fringe benefits.
3 I prefer having overtime for additional payment.
4 I often think about my rewards.

B. SECURITY NEEDS
I prefer to do my job in a good working conditions (such as light,
1
temperature, cleanliness, low noise level)
2 I prefer having someone set clear goals for me in my work.
3 I am keenly aware of the goals I have for performing my job well.
4 To me, success means doing better than other people.
5 I am keenly aware of the job performance goals I have for myself.

C. SOCIAL
1 I am concerned about how other people are going to react to my ideas.

2 I am more comfortable when I can set my own goals.

I believe there is no point in doing a good job if nobody else knows
3
about it.
I am strongly motivated by the recognition I can earn from other
4
people.
5 I have to feel that I am earning something for what I do.
6 I want other people to find out how good I really can be at my work.

QUESTIONS 5 4 3 2 1
D. ESTEEM
1 The more difficult the problem, the more I enjoy trying to solve it.
I want my work to provide me with the opportunities for increasing my
2
knowledge and skills.
3 I prefer to figure things out for myself.
No matter what the outcome of a project is, I am satisfied if I feel I
4
gained a new experience.
5 I dislike relatively simple, straightforward tasks.
6 Curiosity is the driving force behind much of what I do.
7 I enjoy tackling problems that are completely new to me.
8 I’m less concerned with what work I can do than what I get for it.

E. SELF-ACTUALIZATION
I prefer work that stretches my abilities over work that I know I can do
1
well.
2 It is important for me to be able to do what I enjoy most.
I enjoy doing work that is so absorbing that I forget about everything
3
else.
4 I enjoy doing trying to solve complex problems.
5 It is important for me to have an outlet for self-expression.
6 I want to find out how good I really can be at my work.
7 What matters most to me is enjoying what I can do.
 As long as I can do what I enjoy, I am not concerned about exactly
8
what reward I can earn.

PART III

In this section you are asked to rate your performance in year 2017. Please check the
appropriate item in your honest opinion.

5 – Strongly Agree 4 – Agree 3 – Uncertain 2 – Disagree 1 – Strongly Disagree

QUESTIONS 5 4 3 2 1
1 Arrives for work on time.
2 Arrives for meetings on time.
3 Meets work deadlines.
4 Identifies problems and propose solutions to problems.
5 Takes appropriate priorities on problems as necessary.
6 Sets appropriate priorities for tasks.
7 Uses time effectively.
8 Consults with supervisors and co-workers as necessary.
9 Works without supervision as necessary.
10 Demonstrate effective leadership skills as appropriate.
11 Demonstrate initiative as appropriate.
12 Deals effectively and professionally with employees in other areas.
Deals appropriately with sensitive situations or confidential
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information.
14 Manages information and data effectively.

THANK YOU FOR YOUR PARTICIPATION