Professional Documents
Culture Documents
2016/17
Contents:
Introduction ..............................................................................................................................2
Non-EU (International) Students ..............................................................................................3
Liability for Payment of Course Fees .......................................................................................4
Methods of Payment of Course Fees .......................................................................................4
Non Payment of Course Fees ..................................................................................................5
Withdrawal from a Course of Study ..........................................................................................6
Temporary Suspension ............................................................................................................6
Refund Arrangements Following Withdrawal or Suspension of Studies ...................................7
Course Fee Transfer ................................................................................................................8
APPENDIX 1 ..........................................................................................................................10
APPENDIX 2 ..........................................................................................................................11
APPENDIX 3 ..........................................................................................................................14
APPENDIX 4 ..........................................................................................................................15
APPENDIX 5 ..........................................................................................................................16
1
IMPORTANT INFORMATION
Please be aware that if you do not cancel your contract with the University within14
days of online enrolment as outlined in paragraph 5 below, then you will be deemed to
have read and accepted the Conditions of Enrolment and will be in a contract with the
University and you will be liable to pay the University full tuition fees for your course
for the current academic year.
Introduction
1. This policy applies to students on all University courses (taught and research) except
those collaborative provision courses where it is agreed that the collaborative partner
will collect the course fees.
2. Course fees are reviewed annually by the University and published in advance of the
course start date. The fees for a student’s course of study will be set for the normal
duration of that course subject only to inflationary increases – measured by the
Consumer Price Index (CPI) recorded in March each year to take effect for
subsequent start dates. Undergraduate fees are subject to a maximum regulated fee
set by the government - currently £9,000.
3. Undergraduate students may be charged fees under the old regime or new regime
depending on their circumstances and when they started their course. The definition of
new regime and old regime students (UK and EU students only) for the purpose of
determining the rate of course fee which may be charged is set out in Appendix 4.
4. Course fees for Island1 students are agreed annually and the fee rates that the
University may charge are published by Universities UK.
5. At enrolment, a student is liable to pay tuition fees and the University agrees to provide
educational services. New students are entitled to cancel this contract, without reason,
any time up to 14 days after first enrolling on their course of study. There is no right to
cancel with 14 days for continuing students re-enrolling for subsequent years of study..
To exercise this right to cancel a student must inform the Student Data Management
Department by completing and submitting the Enrolment Cancellation Form (‘Cooling
Off’ Request to Cancel) (Appendix 1) within 14 days from the date of his/her online
enrolment or the date they first attended classes, whichever is soonest.
If a new student cancels within 14 days of online enrolment in accordance with the
above, the University will refund any monies paid by the student or his/her sponsor at
enrolment. The University will make the refund using the same means of payment as
used for the initial transaction and the money will be sent to the same person or
organisation who made the initial payment to the University. Please also see paragraph
10 which refers to tuition fee deposit refunds for international students.
In the event that a student does not cancel his/her enrolment within 14 days after
enrolment then the student will be deemed to have read and accepted the Conditions
of Enrolment and will be liable to pay the University full tuition fees for their course for
the academic year. If a student communicates their withdrawal to the University they
may be entitled to a refund of fees paid in accordance with the refund terms outlined in
paragraphs 36-41.
1
Full time undergraduate Island students from Jersey, Guernsey and the Isle of Man are funded by the
three Island Authorities
2
6. Fees charged may comprise the following elements:
7. The University is entitled to charge higher course fees to ‘international students’ (under
the Education (Fees and Awards) (England) Regulations 2007 as amended).
8. The course fee charged will depend on whether the student is considered to be a
UK/EU or Non EU overseas (international) student. The assessment of the status of
students for the purpose of determining whether they should pay fees at the
‘international’ rate rests with Student Data Management.
Further guidance on the criteria for determining a student’s status is available on the
UKCISA website at:
http://www.ukcisa.org.uk/International-Students/Fees--finance/Home-or-Overseas-
fees/England-Higher-Education/
9. Students who wish to appeal against an assessment may do so in writing to the Student
Data Management Department at sdmenquiries@bolton.ac.uk
Deposit Refunds:
2. Once a CAS has been issued and in the case of a visa refusal, the
University will not normally issue a refund of the deposit paid. In cases
where the applicant can demonstrate the visa refusal was not their fault,
the University may consider, at its own discretion, to issue a deposit
refund less 10% administrative fee upon completion of a refund form
3
(Appendix 2). In cases where the visa refusal was due to submission of
fraudulent or misleading information a refund will not be given.
12. All students are reminded to ensure that they have the means to pay their tuition fees
and other costs associated with their course before enrolling. It is the responsibility of
the student to ensure that they are eligible for funding via a student loan or other means
before enrolling and accepting the University’s Conditions of Enrolment.
13. All students are liable to pay course fees and any other related fees associated with a
course of study. When a student accepts the University’s Conditions of Enrolment it
signifies and forms their acceptance of personal liability for ultimate payment of all fees
incurred for each academic year he or she studies at the University, whether invoiced
or not, even if it is intended that these will be paid by someone else, e.g. Student
Finance England (SFE)2 or a sponsor. Any student who has not enrolled but attends
a course of study will be deemed to have accepted the University’s Conditions of
Enrolment by way of conduct from the date on which they first attended and be liable
to pay course fees and any other related fees associated with that course of study.
14. Course fees for each academic year are due on or before the commencement of the
course, whether or not the student or sponsor has been invoiced by the University.
15. The University will, by exception, invoice a student’s sponsor where the student can
provide before or at the time of enrolment a valid letter from such a sponsor accepting
liability for the student’s fees. Failure to provide evidence of sponsorship will result in
the student being invoiced for course and any other related fees.
16. Full time and part-time UK and EU undergraduate and PGCE/CertEd students. It is the
responsibility of the student to apply to SFE for financial support. Students can apply
for financial assistance on-line and can access on-line forms at www.gov.uk/student-
finance
If the student does not provide the University with a copy of the SFE financial
notification letter, the student will be invoiced for the full course fees due for payment.
17. Currently students do not incur additional fee liability for assessment decisions of defer,
refer or retake.
18. Students required to repeat all or part of a period of study are liable to pay a pro rata
course fee normally based on the number of credits being repeated.
2
Or equivalent organisations for students living in Wales, Scotland or Northern Ireland
4
19. Full time UK/EU undergraduate and PGCE/CertEd students. Full time eligible students
may apply to SFE for a tuition fee loan up to the amount charged by the University and
it is their responsibility to do so. The University is not able to make an application to
SFE on a student’s behalf and, to ensure funding arrangements are in place, students
are advised to submit their applications to SFE as soon as they know the details of the
course they are to study. SFE (via the Student Loan Company) will pay the amount
requested by eligible students directly to the University. Students who decide not to
take out a full tuition fee loan, only take out a partial tuition fee loan or are ineligible to
receive funding will be responsible for paying the balance of course fees directly to the
University.
20. Part-time UK/EU undergraduate and PGCE/CertEd students (new students) Eligible
part-time students may apply to SFE for a tuition fee loan up to the amount charged by
the University. The SLC will pay the amount requested by the student direct to the
University. Students who decide not to take out a full tuition fee loan, only take out a
partial tuition fee loan, or are ineligible to receive funding will be responsible for paying
the balance of course fees directly to the University.
21. Part-time UK/EU undergraduate and PGCE/CertEd students (continuing students who
commenced their course of study before September 2012). Continuing eligible part-
time students may apply to SFE for a tuition fee grant towards tuition fees. The SLC
will pay the grant directly to the University. Students eligible for a partial tuition fee grant
will be responsible for paying the balance of their course fees directly to the University.
22. Full and part-time Postgraduate, Research and International students. Students are
required to pay their fees directly to the University.
The University may only reimburse any monies paid in accordance with this policy using
the same means of payment and to the same person or organisation as per for the initial
transaction.
24. Students who are unable to pay their course fees or are unable to have them paid on
their behalf by the dates specified by the University must contact Financial Services
without delay. Students who fail to pay or to make satisfactory arrangements to pay
may be subject to any of the following actions by the University pending the type of
debt incurred:
5
Ineligibility for the student and/or the student’s guests to attend the University’s
Degree Congregations;
Withdrawal from their course.
25. The University will pursue outstanding debts via debt collection agencies and through
the courts.
26. IMPORTANT NOTICE: Students who have an academic debt (e.g. a course fee
debt) to the University at the end of the academic year and who have not agreed
satisfactory arrangements with Financial Services will not be permitted to re-
enrol for the next year of their course, until the debt has been cleared or in
exceptional circumstances a repayment plan has been agreed.
27. IMPORTANT NOTICE: The University will not issue certificates or official
transcripts to students who have an academic debt with the University at the end
of their course of study.
28. Students have a right to withdraw from their course of study including in circumstances
when the University makes a change to the course of study which adversely affects
them. Students who withdraw are permanently terminating their registration and
enrolment with the University and their contract with the University will cease. These
students will only be re-admitted through the normal application and admission
procedures. Students who withdraw from the University have no automatic right to be
re-admitted to the University.
29. Any Student who wishes to withdraw from the University must without delay:
Notify their department3 of their intention to withdraw, and
Complete a University Notification of Withdrawal Form (SDM4 or Form R7 for
research students - Appendix 5) which must be returned to the Student
Centre (or in the case of research students the Research and Postgraduate
School Office).
30. Students will remain liable for the full year’s course fee until the University has
received from the student and acknowledged in writing a Notification of
Withdrawal form (SDM4 or Form R7 for research students - Appendix 5). The
University will not accept Notification of Withdrawal Forms that have been
backdated. Students may be entitled to a refund or reduction of fees paid in
accordance with the terms outlined in paragraphs 36-41.
31. Whilst the University will inform SFE (via the Student Loan Company) or other sponsor
of students’ withdrawal, all students are responsible for informing SFE and any other
sponsor of any changes in their circumstances which may affect their entitlement to
student support.
.
Temporary Suspension
33. In exceptional circumstances students may wish to temporarily interrupt their studies;
this is referred to as a ‘suspension of studies’. Students do not have the right to suspend
their studies; suspension of studies must be approved by the student’s University
3
The term department refers throughout to the organising academic units of the University as may
exist from time to time, and includes Faculties, Schools, Institutes, Units and Divisions
6
department and/or by any other internal or external body as dictated by the relevant
procedures. Students must, however, complete their course within a period of twice the
normal duration of the course including any time suspended from studies. E.g. for a
three year course, the course must be completed within six years including any time
suspended from studies. Students who return to their course of study will be required
to agree to the Conditions of Enrolment for the year in which they return which will be
an update to their continuing contract with the University.
35. UK/EU students who suspend their studies during the academic year will be liable to
pay the full course fees for that current year, but any such student may be entitled to a
refund or reduction of fees in accordance with the terms outlined in paragraphs 36-41.
36. Students who withdraw or suspend their studies part way through the academic year
may be entitled to a part refund of the tuition fees paid. There are different refund
arrangements dependent on the course and level of study.
Period
1 Autumn
1 September 2016 – 01 January 2017
Refund/reduction of 75% of full year’s course fees
7
IMPORTANT NOTICE: Where a student elects to pay fees via a Student Loan
and then withdraws or suspends studies, if the payments received by the
University do not fully cover the student’s full fee liability the student will be
required to pay the balance.
i) Full time – If a student withdraws or suspends within Semester One they may
be entitled to a 50% refund/reduction of the course fees for the full year. If a
student withdraws or suspends in Semester Two there is no refund or
reduction available.
ii) Part time – Students are charged for all modules recorded in the semester in
which they withdraw or suspend.
c) Full time and Part time UK/EU PGR students – study period over 12 months
If a student withdraws or suspends within Semester One then they may be entitled to
50% refund/reduction of course fees for the full year.
If a student withdraws or suspends in Semester Two there is not refund/reduction
available.
IMPORTANT NOTICE: Where a student elects to pay fees via a 24+ Advanced
Learning Loan and then withdraws or suspends studies his/her loan payments
to the University will cease. If the payments received by the University do not
fully cover the student’s full fee liability the student will be required to pay the
balance.
37. For students studying on courses with non-standard entry dates calculations will be
applied as above with the necessary revised dates.
38. Non-EU overseas (International) students become liable for the full year’s course fees
on enrolment/re-enrolment. No refunds/reductions will be made to Non-EU overseas
(International) students who withdraw or suspend during the academic year.
39. Distance learning students who have received access to study materials will be liable
to pay their course fees in full.
40. The University will not refund the following charges where payments have been made
to third parties on behalf of students:
Registration fees;
External examination fees;
Residential study;
Field trips.
41. Students who transfer to another institution during the academic year will be liable to
pay course fees to the University of Bolton in accordance with this policy. The
8
University will not transfer all or part of any course fees to another institution under any
circumstances.
9
APPENDIX 1
email: sdmenquiries@bolton.ac.uk
Students starting a NEW course of study only are entitled to cancel their enrolment
within a period of 14 days from online enrolment.
I hereby confirm that I am a new student and I give notice to cancel my enrolment.
Course/Programme:……………………………………………………………………....
Address: …………………………………….
……………………………………..
……………………………………..
………………………………………
Tel: ………………………………………
Email: ………………………………………
Signature:……………………………..
Date: ………………
10
APPENDIX 2
Deposit Refunds:
2. Once a CAS has been issued and in the case of a visa refusal, the University will
not normally issue a refund of the deposit paid. In cases where the applicant can
demonstrate the visa refusal was not their fault, the University may consider, at
its own discretion, to issue a deposit refund less 10% administrative fee upon
completion of a refund form (Appendix 2). In cases where the visa refusal was
due to submission of fraudulent or misleading information a refund will not be
given.
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
Please include a photocopy/scan of the original visa refusal notice (please tick
box)…………….………………………………………………………………
Please state reasons why you feel the visa refusal was not at fault
(continue on separate sheet if necessary):
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
11
…………………………………………………………………………………………
A: Student details
1: Name:………………………….…………………………………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
3. Programme of study:……………………………………………………
4: Passport Number:………………………………………………………………….
1.Name:…………………………………………………………..…………………..
(include name if the deposit was paid by the student concerned)
…………………………………………………………………………………………
…………………………………………………………………………………………
3: Full name and address of the bank the money was transferred from:
…………………………………………………………………………………………
…………………………………………………………………………………………
12
5: The Swift code of the bank:
………………………………………………………………
Signed:………………………………………………………………………………
Date:……………………………………………………………………………………
…………………………………………………………………………………………
For Office Use Only:
Signed:………………………………………………………………………………
Date
received:…………………………………………………………………………….
The University of Bolton, Deane Road, Bolton, BL3 5AB, UK. Tel: 01204
900600. Fax: 01204 399074. Email: admissions@bolton.ac.uk
13
APPENDIX 3
Student Services and Student Data Management have a range of charges which it may apply
for the services it provides to students who do not meet deadlines, attend scheduled enrolment
sessions, lose ID cards or official documentation, request additional copies and certified copies
of documents. These charges should be paid in advance and are listed in the table below:-
Clarification of the above can be obtained from a Student Advisor in Student Services
at:
http://www.bolton.ac.uk/Students/AdviceAndSupport/Home.aspx
14
Appendix 4
1. Students commencing full time and part time undergraduate and PGCE/CertEd courses after
1 September 2012 will be charged the ‘new regime’ tuition fees in academic year 2016/17
2. The following groups of students referred to in Para 1 will be treated as new regime students:
3. Old regime students (full and part-time) will remain on the same tuition fee and student
support arrangements that applied to them in 2011/12 The following groups of students will be
treated as old regime students.
Students who transfer from a course which began before 1st September 2012 with no
break in study and no change to their mode of study;
Students who suspended their studies from a course which began before 1 September
2012 and resume their studies on or after 1 September 2012 with no change of mode
of study;
Students who commence an end-on course in the same mode of study on or after 1
September 2012 after completing a previous lower level course which started before 1
September 2012. (An end-on course means a first degree with honours taken
(disregarding any normal intervening vacation) immediately after completion of one of
the following qualifications:
- Higher National certificate (HNC)
- Certificate of Higher Education (CertHE)
- Higher National Diploma (HND)
- Diploma of Higher Education (DipHE)
- Foundation Degree
- First Degree without Honours
15
APPENDIX 5
Section 1
Student No: …………………………….… Student Name: ……………………………………..
Pathway(s): …………………………………………………………………….………………….
Section 2
Withdrawal is to be notified to the Student Centre within 5 working days of becoming known
(Please only tick one box)
Section 3
Tutors Signature ……………………………………Print Name…………………………...Date
…………...Ext:……...
(When the Student completes this form, the Tutor’s signature is required to confirm the last date of attendance given)
The student must make any request for a refund/reduction of fees in writing, to Student Data
Management. Please refer to University’s Course Fee Policies on the Student Centre home
page www.bolton.ac.uk/studentcentre/ under Student Finance.
The top copy of this form should be sent to the Student Centre, Student Data Management.
The second copy is for School records.
Awards___________/SLC___________Fees____________
16
Form R7
Submitted by
Position
1. The Candidate
Name:
2. Registration
Name
*delete as appropriate
17
For Administrative Purposes:
Policy Title: Course Fees Policy 2016/17
Policy Ref
Version Number 1
Version Date November 2015
Name of Developer/Reviewer Director of Student Recruitment and
Admissions
Policy Owner (School/Centre/Unit) Student Recruitment and Admissions
Person responsible for implementation (postholder)
Approving Committee/Board Executive Group
Date approved
Effective from 1 November 2015
Dissemination method (e.g. website) Website, Offer Letter, Enrolment Invite
Review Frequency Annually
Reviewing Committee University Registrar, AVC
(Resources), Director of Student
Recruitment and Admissions,
Executive Dean – Market and
Corporate Intelligence, Head of
Quality Systems, Contracts and
Compliance Officer
Consultation History
(individuals/groups consulted with dates)
Document History Updated from 2015/16 Course Fees
(e.g. rationale for and dates of previous amendments) Policy
18