Merica Green

12740 Alvin Woods Dr Charlotte, NC 28214

(843) 743-8212 | essenceofbeautie@live.com

Date available to begin work: Immediately

SUMMARY STATEMENT

College educated with 7 years of leadership experience working in Facility Supervision. I set attainable goals as well as goals that
cause me to stretch and to grow beyond where I currently am and I strive to exceed professional and personal goals. I possess
strong written and verbal communication skills and strong facilitation skills.

PROFESSIONAL SKILLS

Education Master of Arts in Education/Adult Education and Training will be obtained in February 2018 from The University of
Phoenix

Bachelor of Arts in Theology from Charlotte Christian College and Theological Seminary

Associate of Science in Accounting from Colorado Technical University Online

Employment My self-motivation, hard work and dedication all contribute to the ongoing security, maintenance, and
operational functionality of the facility I supervise. Continued video surveillance and badge credentialing have
been instituted by me and help to ensure the safe keeping of employees and guests of the facility.

Personal I have a strong work ethic with, a strong resolve, and a positive approach to life and work. As I achieve goals I am
already working toward the next goal to accomplish. My standards are high and leave no room for unnecessary
folly. I am well organized and focused.

PROFESSIONAL WORK EXPERIENCE

Facility Supervisor, November 2010 – Present

The City of Charlotte, Charlotte, NC
Salary: $61,000 per year
Job Type: 40 hours per week, Full-Time
Supervisor: Ellen Price, (704) 302-3566

Coordinate building safety procedures including fire drills and building evacuation measures; utilize building security software to
manage building security including alarm monitoring and the maintenance and provisioning of access ID cards; manage third-party
contract for maintenance, cleaning , installation, and security activities ensuring that contractors perform work in the time allotted
per the agreed upon schedule and according to contract specifications; manage the direct and indirect repair and maintenance of
work performed on, in, and around the facility; train employees on process changes for job efficiency; coordinated the relocation of
280 employees from one location to two remote locations due to facility renovations

OTHER WORK EXPERIENCE

Service Dispatcher, December 2006 – November 2010
The City of Charlotte, Charlotte, NC
Salary: $35,000 per year
Job Type: 40 hours per week, Full-Time
Supervisor: Bonnie Pace, (704) 336-5754

Computed and recorded the earning owed to 70-80 department employees for payroll purposes using Kronos and PeopleSoft systems
to ensure employees were paid accurately and on time; checked electronic data for errors and verified that employees clocked in
appropriately for preparation of payroll; prepared and maintained accountability records for personnel time and mileage and
complied reports for supervisors’ review at each months’ end; maintained accountability of supplies by conducting regular inventories
and tracking supplies through an access database; observed AitTrak system to keep track of vehicles’ locations in order to dispatch
various requests to the appropriate crews; used ArcLogistics for routing crews on a daily basis; assisted in training a department on
routing software; prioritized calls and requests for service from citizens within the city of Charlotte; received correspondence and
requests via the Emerald system, telephone, or 2-way radio and transmitted requests to the appropriate personnel; greeted visitors
and provided assistance in accordance to their needs

Account Services Representative, February 2001 – June 2006

Ford Motor Credit Company, Colorado Springs, CO
Salary: $39,500 per year
Job Type: 40 hours per week, Full-Time
Supervisor: John Ashley

Processed debits to dealers’ reserve account and applied the credit to customers’ account upon the cancellation of insurance policies;
keyed customers’ credit applications into the system within 24 hours of receipt with a high degree of accuracy; received data from
customers to complete credit applications over the phone for processing of loan rewrite; processed requests from customers for
electronic funds transfer, military allotment, and payroll deduction within 24 hours of receipt; identified, analyzed, and corrected
problems with customers’ accounts; sent titles and termination statements to customers upon receipt of final payment on accounts;
made proper adjustments to customers’ accounts using alpha numeric and 10 key entry

Petroleum Supply Specialist, January 1996 – February 2001

United States Army, U.S., Germany, Bosnia
Salary:
Job Type: 40 hours per week, Full-Time, 24 hours on-call
Supervisor: Kimberly Williams

Maintained petroleum accountability logs and records; processed and turned in reports on a weekly basis; cross trained team
members on equipment while on a deployment; conducted monthly trainings for platoon members; manned security check points to
ensure security of US military bases; performed pat down inspections as well as inspections with metal detector wands on local
nationals entering onto US military camps; inspected vehicles passing through military check points

SPECIAL PROJECTS

The City of Charlotte, April 2013

Coordinated the relocation of 280 employees from one location to two remote locations due to facility renovations

EDUCATION

Master of Arts in Adult Education and Training, will be conferred February 2018
The University of Phoenix, Phoenix, AZ, GPA 3.2

Bachelor of Arts in Theology, August 2014

Charlotte Christian College and Theological Seminary, Charlotte, NC, GPA 3.51

Associate of Science in Accounting, September 2007

Colorado Technical University Online, Colorado Springs, CO, GPA 2.9

TRAINING

Train-the-Trainer, January 12-15, 2017: 36 hours

Center for Teacher Effectiveness, Hayden Lake, ID

VOLUNTEER EXPERIENCE / COMMUNITY SERVICE

Hope Match, June 2015

Charlotte, NC
Swap Shop Event

Levine & Dickson Hospice House, June 2014

Charlotte, NC
Fed family members and staff of the hospice house

Habitat for Humanity, June 2014

Charlotte, NC
Critical home repair

Habitat for Humanity, June 2013

Charlotte, NC
New home construction

Kings Kitchen, November 2013

Charlotte, NC
Fed homeless and less fortunate on Thanksgiving

Hurricane Katrina Telethon, August 2005

Colorado Springs, CO
Served as customer service agent receiving credit card donations over the phone to help with the Hurricane Katrina Relief Effort