February 2018

2018 WWETT SHOW ISSUE
Pumper
DEDICATED TO THE LIQUID WASTE INDUSTRY
SMOKIN’
February 2018 pumper.com
HOT!
Henry Damm’s flashy Pete
with fiery graphics takes
home 2017 Classy Truck
of the Year honors
SEE PAGE 10
THE CAPE TURBOCHARGED

CRUSADERS FOR GROWTH
Working in a dynamic Massachusetts tourist Tim Frank Septic sticks to a proven business
area, Robert B. Our Co. continually finds new formula – but innovates to improve efficiency,
ways to serve its customers SEE PAGE 52 please customers and build profits SEE PAGE 24
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IN THIS ISSUE February 2018 Pumper
DEDICATED TO THE LIQUID WASTE INDUSTRY
®
www.pumper.com
Published monthly by
10
Smokin’ Hot
- Jim Kneiszel COLE Publishing Inc.
1720 Maple Lake Dam Rd.
Covered by a burning ring of fire, the 2017 Classy Truck PO Box 220
of the Year is the pride and joy of California pumper Three Lakes, WI 54562
Henry Damm.
© Copyright 2018 COLE Publishing Inc.
ON THE COVER: Henry Damm, owner of California’s Big Bore Certified Septic & No part may be reproduced without permission of the publisher.
Hydroflushing, takes home the 2017 Classy Truck of the Year award for his latest In U.S. or Canada call toll-free 800-257-7222. Elsewhere call 715-546-3346.
vacuum truck, a flame-wrapped Peterbilt 567. He took the hardworking truck off Email: info@pumper.com • Website: www.pumper.com
the road for a day to detail it and park it for the beauty shot on the cover. Fax: 715-546-3786
(Photo by Lezlie Sterling)
Office hours 7:30 a.m.-5:00 p.m. Central Time, Monday - Friday
SUBSCRIPTION INFORMATION: A one-year (12 issue) subscription to

18 @pumper.com 86 Pumper Interview: Control Your Equipment Pumper in the United States, Canada and Mexico is free to qualified subscrib-
Check out the latest online-only content at the Pumper Costs With a Fleet Replacement Plan ers. Subscriptions to all other foreign countries cost $150 per year ($290 for
website. Nationwide Mahoney Environmental is getting on a two years). Subscribers are guaranteed monthly delivery of the magazine. To
schedule to turn trucks over every five years. How can subscribe please visit pumper.com or send company name, mailing address,
24 Turbocharged for Growth any pumping company benefit from this strategy? phone number and check or money order (U.S. funds payable to COLE Pub-
Tim Frank Septic Tank Cleaning Co. sticks to a proven - Ken Wysocky lishing Inc.) to the address above. MasterCard, VISA, Discover and American
business formula — but adds innovations that improve Express are also accepted. Supply credit card information with your sub-
efficiency, please customers and enhance profits. 94 Money Manager: When Should You scription order.
- Ted J. Rulseh
Demand Cash on the Barrelhead? Our subscriber list is occasionally made available to carefully selected com-
Extending credit to customers presents risks, but you
36 WWETT Show: Wastewater Industry can take some simple steps to protect your business.
panies whose products or services may be of interest to you. Your privacy is
Veterans Share Trade Show Tips important to us. If you prefer not to be a part of these lists, please contact
- Erik Gunn
This month’s Water & Wastewater Equipment, Treatment Nicole LaBeau at nicole.labeau@colepublishing.com.
& Transport Show is a gold mine for finding industry- 100 Building the Business: CLASSIFIED ADVERTISING: Submit classified ads online at www.pumper.
specific tools and equipment and networking with other
7 Keys to Small-Business Longevity com/order/classifieds. Minimum rate of $25 for 20 words; $1 per each ad-
pumpers. ditional word. Include a photo for an additional $125. All classified advertising
You built a successful pumping business and you’d
- Joan Koehne must be paid in advance. DEADLINE: Classified ads must be received by the
like to hand it down to the kids someday? Learn these
sustainable business practices, and make it to the next tenth of the month for insertion in the next month’s edition. PHONE-IN ADS
40 Truck Corner: Think Safety When generation. ARE NOT ACCEPTED. Fax to 715-546-3786 only if charging to MasterCard,
Choosing Specifications for Your Next Truck - Jill Johnson VISA, Discover or Amex. Include all credit card information and your phone
New monitoring technology and cab comforts will help number (with area code). Mail with check payable to COLE Publishing Inc.
your driver return safely from a long and productive 106 States Snapshot: to the address above. CLASSIFIED ADVERTISING APPEARS NATIONWIDE AND
workday.
Follow the Golden Rule With Customers ON THE INTERNET. Not responsible for errors beyond first insertion.
- Larry Towner
Wastewater professionals should heed this solid DISPLAY ADVERTISING: Email Jim Flory at
advice shared with Andrew Andriola, president of the jim.flory@colepublishing.com or Winnie May
46 Classy Truck Long Island Liquid Waste Association.
Campbell’s Septic Tank Service, Monroe, Georgia at winnie.may@colepublishing.com or call
800-994-7990. Publisher reserves the right
110 Associations List to reject advertising, which in its opinion is
52 The Cape Crusaders
Plying their trade in a dynamic waterfront tourist area misleading, unfair or incompatible with the
112 Product News Jim Flory Winnie May character of the publication.
in Massachusetts, the folks at Robert B. Our Co. are
Product Spotlight: Diversify with temporary fencing.
constantly learning new ways to serve their wastewater CIRCULATION: 2017 circulation averaged 23,102 copies per month. This fig-
- Craig Mandli
customers. ure includes all circulation regions (nationwide) and international distribution.
- Betty Dageforde
115 Industry News REPRINTS AND BACK ISSUES: Visit www.pumper.com/order/reprints for op-
64 Rules & Regulations tions and pricing. To order reprints, call Jeff Lane at 800-257-7222 (715-546-
116 Marketplace 3346) or email jeff.lane@colepublishing.com. To order back issues, call Nicole
Jacksonville, Florida, officials want universal design for
septic lids after child’s death. at 800-257-7222 (715-546-3346) or email nicole.labeau@colepublishing.com.
118 Classifieds
- David Steinkraus
74 Classy Truck 2018 WATER & WASTEWATER EQUIPMENT,

Fred’s Septic Service, Atwater, Ohio Coming in MARCH 2018 TREATMENT & TRANSPORT SHOW
80 Septic System Answer Man: Do You Still SPECIAL ISSUE:
Education Day: Wednesday,
Pump Through Inspection Ports? Knock It Off! PSAI SHOW ISSUE/ADVANCED February 21, 2018
This timesaving practice has been discredited many TREATMENT UNITS Show Days: Thursday - Saturday,
times, but we still hear about septic service technicians
February 22-24, 2018
who go through the small hole to avoid the work of n CONTRACTOR PROFILE:
digging up a tank lid. Explore land application in Texas. Indiana Convention Center,
- Jim Anderson Indianapolis, IN
n PUMPER INTERVIEW:
Can you use U.S. best practices abroad? www.wwettshow.com

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2018
index......
A D L V
A Corp/Rooter-Man.......................68 Reelcraft Industries.......................83
A.R. North America, Inc. ...............32 Lane’s Vacuum Tank, Inc. ...........104 Vac-Con, Inc. ................................57
Deal Assoc....................................62
E Ritam Technologies LLC.........42, 82 Vacall - Gradall Industries...........105
Abbott Rubber Co., Inc. ..............104 Lely Tank & Waste Solutions ......123
ABC Leasing & Financing.............66 Easy Kleen Pressure Systems. ....16 Vacutrux Limited .........................115
Lenzyme/Trap-Cleer .......................4 Robinson Vacuum Tanks ..............14
ROEDA, Inc. .................................90
Vacuum Sales, Inc. .....................104
Abernethy Welding & Repair ........68 Liberty Financial ...........................96 Romotech .......................................4
Ecological Laboratories ................103 Vantage Trailers............................34
Liquid Waste Industries, Inc..........84
Acro Trailer Company ...................60 Elmira Machine Industries ..........125 RootX............................................85
LMT, Inc. ..................................... 111 VARCo. .........................................93
M
Advance Pump & Equipment........53 Rush Refuse Systems ..................23
Engine & Accessory, Inc. ............119
S Vector Technologies, Ltd. .............14
Marsh Industrial ............................70 Sansom Industries LLC ................55 W
AMT Pump Company ...................16
Erickson Tank & Pump LLC ..........76
Masport, Inc. .................................31
F Satellite Industries .................. 20-21
Amthor International .....................81 Walex Products Company. ...........61
AP Equipment Financing ..............62 F. S. Solutions...................37, 39, 41 McKee Tech. - Explorer Trailers .107
Satellite Suites ..............................49
Water Cannon, Inc. - MWBE ........77
Milwaukee Rubber Products.........48 Screenco Systems, LLC ...............38
Aqua Ben Corporation ..................12 Fergus Power Pump, Inc. ...........107
Morcon, Inc. ..................................35
Septic Supplies, Inc. ...................102 Wee Engineer, Inc. .....................108
Five Peaks ..................................109 ServiceCore ..................................78
AQUA-Zyme Disposal Systems....34
Moro USA, Inc. .............................19 Westmoor Ltd. ..............................97
FlowMark Vacuum Trucks ............27 Sim/Tech Filter, Inc. ....................114
Arcan Enterprises, Inc.. ................90 MTH Pumps..................................42 Wind River Environmental Co. .....50
FMI Truck Sales & Service ...........74 MyTana Manufacturing ...............127 SLS Financial Services.................76
,
WWETT Show ............................129
N X
Armal, Inc. ....................................15 Specialty B Sales..........................78 Xceed Machine Works, Inc. ..........98
Formadrain .................................121
National Association of
Armstrong Equipment ...................83 Wastewater Technicians .......114 Surco® Portable Sanitation Prod...91 Classifieds.................................118
B Fruitland Manufacturing. ...........7, 69 Marketplace ...............................116
G National Truck Center .......................... 9
Best Enterprises, Inc. ...................87 Sweet Septic Systems, Inc. ..........84 REGIONAL
Black Tie Products LLC ................89 T ADVERTISERS
GapVax, Inc. .................................67 National Vacuum Equipment............. 3
Gardner Denver ............................47 NewTech, Inc. ...........................................84 Midwest Supplement
Brenlin Company, Inc. ..................60 T&T Tools, Inc...............................44
Bright Technologies ......................22 General Pump ..............................76 (after page 74)
Global Vacuum Systems, Inc........82 Norweco, Inc. ............................................25
C
H Crescent Tank Mfg.......................... 3
NuConcepts ..............................................39 T.S.F. Company, Inc......................79 Glenco Equipment Company.......... 3
House of Imports ..........................11 O
Cam Spray....................................95 Howden Roots ..............................22 Oakmont Capital Services ............13 Tank World Corp. ..........................98 Marengo Fabricated Steel .............. 1
Hydra-Tech Pumps .......................90 OMSI Transmissions, Inc..............75 Mid-State Truck Service ................. 3
I P
TankTec ......................................130
Cape Cod Biochemical Co. ..........82 R.A. Ross & Associates NE, Inc. .... 4
TCF Equipment Finance...............43
Imperial Industries, Inc.17, 45, 72-73 Pik Rite, Inc. .................................60
Plastiflex .......................................99
In the Rider Agri Sales & Service ............. 2
Chandler Equipment .....................63
Round Dewatering
Transport Truck Sales, Inc. ...........65
In the Round Dewatering ................4 PolyJohn Enterprises..................131 Eastern Supplement
Insight Mobile Data, Inc. ...............14
Chempace Corporation ................46 Transway Systems, Inc...................5 (after page 74)
J
Cleral USA On Board Scales ........88 PolyPortables, LLC. ......................29 Truck Country ................................62
Com Vac Systems ......................108
Premier Truck Sales & Rental ......92 TruckXpress ...................................2 Andert, Inc. ..................................... 4
J&J Chemical Co. .........................71
Comforts of Home Services.............50 Jetstream of Houston .................101 BY PRESSURE LIFT
Crescent Tank Mfg.......................... 3
Johnny’s Choice ...........................44 Pressure Lift Corporation..............32 TSI Tank Services, Inc. .................42
CPACEX ...........................................96 K
Kanaflex Corporation ....................48 Presvac Systems, Ltd. ................132 Marengo Fabricated Steel ..............1
R TUF-TITE, Inc. ..............................33 Mid-State Truck Service .................3
Crust Busters .................................70 KeeVac Industries, Inc. ...............113 U
R.A. Ross & Associates NE, Inc. ....2
Keith Huber Corporation ...............51
Cusco ...........................................59 Key Commercial Corp. ...............102 RCS II, Inc. ...................................92 Ultra Shore ...................................22
CUSITEC Custom Tanks & Trailers ..16 Kuriyama of America, Inc..............68 RecoverE LLC ..............................50 United Capital Group ....................92 Vacuum Sales, Inc. .........................3

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Smokin’ Hot
Covered by a burning ring of fire, the 2017 Classy Truck of the Year
is the pride and joy of California pumper Henry Damm By Jim Kneiszel, Editor
W
hen Henry Damm set out to buy his first new vacuum truck for sep-
tic service, his overarching goal was to land the rig on the cover
of Pumper magazine. Mission accomplished! The flashy 2015 Pe-
terbilt 567, which is used to pump septic tanks throughout California’s San
Joaquin Valley, is our 2017 Classy Truck of the Year.
Damm — who with his wife, Beverly, owns Big Bore Drilling Certified
Septic & Hydroflushing in Fresno, California — was excited when I called
saying his truck was chosen from a field of 18 worthy vacuum trucks featured
in Pumper over the past year. But I wouldn’t say he was taken completely by
surprise with the news.
He’d been planning for a shot at the top truck honors since he ordered
the chassis through Peterbilt in Texas and had it shipped to Imperial Indus-
tries in Wisconsin for the build.
“To be honest, when we designed it, I looked forward to being in the
Pumper magazine,” he says, recalling discussions he had with artist Justin
Craig from Snap Learning. “I told the graphic designer I wanted the best-
looking truck there is, that I like flames, and I said, ‘Here is the last 12 months
of Pumper magazines. Let’s make it look good.’
“I like Pumper magazine, and I always thought it would be fun to be
on the cover. Well, why not go all the way and have the best-looking truck
imaginable for pumping sewage?” he
concludes.
I told the graphic
IT’S A WRAP designer I wanted
The canvas for this work of art was a the best-looking
plain white cab and chassis onto which
Imperial Industries added a 3,500-gal-
truck there is, that
lon aluminum tank, enclosed National I like flames, and And the marketing impact of the Henry (right) and Jason Damm, are
Vacuum Equipment 4307 blower, two I said, ‘Here is the design is undeniable, he says. shown with their Classy Truck of the Year.
aluminum toolboxes with double-swing last 12 months of “It gets people honking at us going (Photo by Lezlie Sterling)
stainless steel doors, and enough shiny down the freeway. They’re taking pic-
bits — visor, horns and wheels — to make
Pumper magazines. tures of us with their cellphones,” he explains. “When it’s in the neighbor-
a statement rolling down the road. But the Let’s make it look hood pumping septic tanks, people notice and say, ‘I want that truck to come
key to the appearance package was the good. to my house, not that rusted-out honey wagon we’ve seen here before.’”
vinyl graphics, including a front-to-back
flame wrap applied by Method Media. Henry Damm A SOLID BUILD
Why a wrap? “Paint is insane,” Damm realizes beauty is only skin-deep, so under that wrap he insisted
Damm says of the cost of a custom spray. Also, the wrap would be easy to on solid mechanicals and craftsmanship from the builder. For starters, he
change out if he wanted a new look later on, and it’s proven to be durable. says the new Peterbilt trucks handle impeccably well — more like a Cadil-
“The wrap ran about $3,000; it was a pretty economical thing to do. And it’s lac than an older work rig. The PACCAR MX-13 engine with 455 hp provides
been maintenance-free. We have some extra material to cover scratches, but
we haven’t had to.” (continued)

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Congratulations, and keep SIMPLE SPECS
those Classy Trucks coming Damm asked Imperial Industries to build the tank with internal struc-
Every year I am impressed with the field of Classy Truck entries we ture to allow for the slick graphics he was envisioning. He likes that the
receive. Pumping companies more and more understand the immense builder could internalize plumbing components and include a drop-down
value of upgrading their fleets with trucks that are beautiful, functional and rear manway with no lip between the tank and the hatch so debris doesn’t
reliable. That was no different in 2017. I want to thank everyone for sending get hung up while dumping.
photos and sharing information about what goes into these impressive “They helped me in sizing the chassis of the truck so we had the proper
work-truck builds. weight distribution. It was pretty much a stock truck, other than the blower
Keep up the great work! We always welcome your truck submissions. system,” Damm explains. He had a vane pump on his last septic service truck
It’s easy to participate. Simply snap some photos of your new or but has quickly learned to appreciate the benefits of the blower, which is qui-
refurbished truck, and write a description of the features and list equipment eter in its insulated enclosure, provides constant power, and doesn’t leave
manufacturers who were involved in the build. Send it all to me at editor@ any pump oil on the ground at customers’ homes.
pumper.com. We review every truck sent in and choose many to run in the Custom tool racks are an interesting addition to keep the truck better
monthly Classy Truck feature. organized. Damm doesn’t
like the vacuum hoses shar-
@ pumper.com
ing the hose trays with other
To learn more about our Classy Truck of
power to effortlessly climb hills with a full load and good fuel economy — tools and supplies, so he the Year, view a video featuring Henry Damm,
Damm says the digital gauge shows 14 mpg while running a route. bought his Crust Buster tank of Big Bore Certified Septic & Hydroflushing,
“The PACCAR has been perfect for us,” he says. “So far, it’s not been in agitator with the optional at www.pumper.com.
the shop at all. We haven’t had any check engine lights.” He says the truck custom bracket hanger. And
is quiet, the hands-free Bluetooth works great, and the air-ride driver’s seat his company designed and
and passenger bench seat offer comfort and convenience. “It’s a pleasure to fabricated a tool caddy to hold shovels, rakes and probes located on the pas-
drive that truck.” senger side under the tank. Handles slide below the tank to an open area
To reduce truck weight, Damm spec’ced a 10-speed Fuller transmis- under the frame and near the drive shaft.
sion (Eaton Vehicle Group) over automatics that have grown in popularity. “Hose racks tend to get cluttered with stuff, and this eliminates covering
And after driving older, used trucks for many years, he was surprised how up your tools,” Damm explains. With a specific location for storage, tools are
smooth and fun it is to run through the gears on the Pete. “I do like manual easier to find and less likely to be left at a job site. “I wanted everything to
transmission in this truck. It shifts like a sports car. It’s the greatest thing I’ve look good, and I wanted it easy for my drivers,” he says.
ever driven.”
And while he recognizes that fewer young drivers today know how to ONE LITTLE TWEAK
shift gears, he wants his crew handling the vac truck, the company’s Vactor The Peterbilt is the only septic service vacuum truck at Big Bore Drill-
2100, dump truck, and equipment haulers to be able to do it. “I think it takes ing, which uses it to backstop the company’s installation and system repair
more skill, and I expect a little bit more out of my guys,” he says. services as well as running a daily route. With lighter duty than what some
After settling on the chassis bought through Golden State Peterbilt, pumpers might put their trucks through and in California’s beautiful cli-
Damm extensively researched truck builders online. In the past, he attended mate, Damm expects to get 10-12 years out of a service truck. When it’s time
the Pumper & Cleaner Environmental Expo (now the WWETT Show), and he to upgrade, he will remove the tank and convert the chassis for another pur-
definitely appreciates getting his hands on the trucks in the exhibit hall. But pose, such as a dump truck or a flatbed.
for this build, he mainly took a close look at online photos of each builder’s One little tweak was necessary after Big Bore Drilling took delivery of
fit and finish standards, how their welds looked, and if they could customize the truck. California is notorious for its pollution-related regulations involv-
things the way he wanted. ing work vehicles, and the truck was set up to shut down the engine after five
minutes of idling, as required by the state. Of course, that isn’t acceptable
on a truck that has a PTO-powered vacuum system. Because longer idling
time is required (and allowed) for pumping, Peterbilt had to reprogram the
computer so Big Bore Drilling could use it.
Pumpers in other parts of the country are probably not familiar with
the idling restrictions, which even kick in while the truck is sitting in a traffic
NEED POLYMER? jam on the expressway, for example. Damm says it can be uncomfortable for
stalled drivers who can’t use the air conditioning when the engine is down.
Economical Dewatering Polymer
STEPPED UP MY GAME
Grease Traps • Septic Tanks • Municipal & Industrial Wastewater
This may have been Damm’s last, best chance to compete in the Classy
Truck contest, and he made the most of it. He’s 57 years old, and the next
• Responsive
• Expert technical • Affordable vacuum truck build-out for Big Bore Drilling might be left up to his son, Ja-
shipping and
sales staff & efficient customer service son, somewhere down the road.
“If I could do this, it would really be neat,” he remembers thinking about
pursuing a Classy Truck honor. “It really made me step up my game. I looked
877.771.6041 at it like, well, this is my opportunity to upgrade my equipment to a higher
www.aquaben.com standard. I’m very excited to be in this position, and I am quite pleased.” ■
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Seeing many different systems
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Promotion is paramount in the portable changed the way we install and
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UN REPORT pumper.com/featured pumper.com/featured
open-air septics CONNECT WITH US
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PUMPER PROFILE
Tom Frank, co-owner of Tim Frank Septic Tank Cleaning

Co., responds to a call in his newest vacuum truck, a 2017
Freightliner M2 106 built out by LMT with a Challenger pump
from National Vacuum Equipment. For more than 50 years,
the company has been cleaning tanks and processing waste
in northeast Ohio. (Photos by Amy Voigt)
Tim Frank Septic Tank Cleaning Co. sticks

to a proven business formula — but adds
innovations that improve efficiency, please
customers and enhance profits By Ted J. Rulseh
TURBOCHARGED
FOR GROWTH
I
f you buy a race car that has been a winner on the circuit, you don’t
tear the engine apart. You upgrade some technology, give it a tuneup,
put on new tires, maybe apply fresh paint and decals, and get ready
for the season.
That’s how it is for Tim Frank Septic Tank Cleaning Co. of Huntsburg,
Ohio. Founder and owner Tim Frank, for years a leader in the industry
and the 2001 Pumper magazine Contractor of the Year, retired seven Profile
years ago. Tim Frank’s son, Tom Frank, and his wife, Carol Frank, now
own and run the business with lots of input from their son, Todd Frank. Tim Frank Septic
Some things have changed — a newer fleet of vacuum trucks, more Tank Cleaning Co.
efficient routing, a new shop building, better financial planning and bud-
Huntsburg, Ohio
geting, and more diverse and sophisticated marketing. But the core of the Ohio
business remains — well-compensated, long-time team members who OWNERS: Tom and Carol Frank
are educated and empowered to make decisions; dedication to quality
YEARS IN BUSINESS: 51
customer service; a sophisticated septage treatment facility; and gener-
EMPLOYEES: 11
ous service to the industry.
The continuity shouldn’t be surprising since Tom Frank, quite liter- PUMPING VOLUME: 2,500 tanks per year
ally, grew up in the business. “I was in a tank truck from the day I could sit (residential), 3 million gallons
up straight in a seat,” he says. “In planning an open house last year for our SERVICES: Septic service, septage treatment, onsite system
50th anniversary, we found pictures of one of the very first tank trucks. I inspection and repair, sewer cleaning, municipal and commercial
was standing next to it as a pretty young kid, probably 4 years old.” treatment plant operations and service
SERVICE AREA: Four counties in northern Ohio
(continued)
WEBSITE: www.timfrankseptic.com
Left: From left, Gary Baise, Cory Bevington and
John Lanzone work on a job where they will
replacing deteriorating pipes and a distribution
box on a residential septic system.
Below: Gary Baise holds a replacement pipe

that’s ready to go in the ground.
NEW GENERATIONS
Frank has been with the company except for several years after high
school when he worked in the carnival business playing festivals, mostly
near home base in northeastern Ohio. He and Carol Frank at various times
owned large rides, kiddie rides, games, and food trailers. Even then, in the
off-season, they came back to work for the family business.
Eventually, “The kids started
to get older and had summertime
activities,” Tom Frank says. “It was
Pretty much
a hard business. If you had a bunch the reason
of weeks of rain, you could end up we can do what
with no money, trying to figure out
what to do next. We decided we’d
we do is because
have a better, stable future here.” those people are Cradle to grave
Todd Frank, meanwhile, here. We educate Vacuum truck operators for Tim Frank Septic Tank Cleaning Co. deliver
worked for the company during
summers and on winter breaks
them and we send their loads to a sister company, Septage Residual Recycling, which operates
while in high school and college. them to training. a lagoon-based treatment facility that handles some 3 million gallons of
material per year.
He earned a four-year degree in They’re dependable The nearest municipal treatment plant able to take large volumes of
business management from Ash-
land University with minors in ac-
and smart. They septage is in Cleveland, about an hour away. In addition, company founder
counting, finance, and informa- represent us well, Tim Frank believed in taking full responsibility for the waste he collected.
The treatment system has evolved over the years; the building and equip-
tion systems, along with an honors and we reward them ment were replaced and updated after a fire in 2008.
degree. While in college, he also
earned a Class I Wastewater Treat-
for doing so. Septage (and some material pumped from municipal and commercial
wastewater treatment plants) passes through a custom-built screen, fol-
ment Operator license. TODD FRANK lowed by a 12-foot Maximizer automated screen (Lely Tank & Waste Solu-
He quickly put his schooling to
tions). The water then flows through a series of lagoons and man-made
work, helping to sharpen the company’s business practices. All in all, the tran-
wetlands. Sludge pumped from a holding pond is dewatered on a Model
sition was easy when Tim Frank retired. Tom Frank recalls, “Carol and I, with
SHX-500 screw press (FKC) and hauled to landfill. Final effluent from the
Todd’s help while he was still in school, were already pretty much managing
process is applied by way of 15 Big Gun spray heads (Nelson Irrigation) to
and operating the business and making a lot of the day-to-day decisions.”
25 acres of giant miscanthus, a large perennial grass hybrid that is har-
vested in winter.
ATTENTIVE SERVICE
The treatment facility has proven to be a sound decision, economically
Tim Frank Septic Tank Cleaning Co. serves four counties that are more
and otherwise. “We’re not limited to hours of operation,” Tom Frank says.
than 80 percent rural. Huntsburg itself is a bedroom community for Cleve-
“We can come and go as we need to. If we need to get in here in the middle
land, and multiple subdivisions sprang up in and around it during the 1980s
of the night, we can. I would say it has been a good option.”
and 1990s.
(continued)

BOOTH
6147 www.pumper.com • Since 1979 February 2018 27
Where’s Tim?
Tim Frank rode off into the sunset — on his favorite mule — seven
years ago. That doesn’t mean he’s sitting still.
As owner of Tim Frank Septic Tank Cleaning Co. for 44 years, Tim was
always a doer. He was a driving force behind the wastewater trade associa-
tion National Association of Wastewater Technicians and its various training
programs, and was winner of its Ralph Macchio Lifetime Achievement Award.
He was an advocate for beneficial reuse of municipal biosolids and
septage, and in 1998, he received a U.S. Environmental Protection Agency
award for Outstanding Septage Gathering, Processing and Utilization Ser-
vices and National Support of Environmentally Sound Compliant Practices.
He served on numerous boards and committees developing standards
and regulations for land application and onsite systems, and he helped the
Ohio Department of Health craft comprehensive rules for onsite systems. He
did all that while building and operating a successful business.
The tradition of industry service continues under the new generation. Son
Tom Frank is the past president of the Ohio Waste Haulers Association, a past
director of Ohio Onsite Wastewater Association, and a board member and past
president of NAWT. He also co-chairs the NAWT Waste Treatment Symposium
and serves on the education, scholarship and ethics committee. Tom Frank’s
son, Todd Frank, received the NAWT scholarship in 2009 and completed a
noncompensated internship with NAWT during his senior year of college.
Today, Tim Frank and his wife, Janice, live on a farm near Huntsburg
where they raise cows, hogs, and horses and cultivate about 70 acres of
hay. For recreation, they ride trails in the Allegheny National Forest and else-
where, he on his mule and she on a horse. “He’s pretty busy being a farm-
er,” Tom Frank says. “Every chance he gets, he’s in the truck and headed for
the mountains somewhere to go riding.”
Todd Frank observes, “We’re working Above: The Tim Frank Septic
for some third- and fourth-generation cus- Tank Cleaning Co. management
tomers. Some families have used us from team includes (from left) Carol,
when the company first started.” There are Tom and Todd Frank. They
are shown with their newest
reasons for the loyalty, and the quality of pumping rig, a 2017 Freightliner
the team is a big one. Don Parnaby, head M2 106 with a 3,500-gallon
vacuum truck technician, has been with steel tank and National Vacuum
the company for 25 years; Mike Rose, vacu- Equipment 866-FD Challenger
um truck technician, for 23; and Gary Baise, pump built out by LMT.
head service truck technician, for 16.
Right: Technician John Lanzone
The other field team members are pulls a hose to reach the tank
John Lanzone, vacuum truck technician; at a residential pump job. Gary
Cory Bevington, service truck technician; Baise, center, and Tom Frank,
R.J. Lundstrom, municipal treatment plant right, respond with a Harben
jetter mounted inside a trailer.
technician; and Greg Frania, technician at
the company’s septage treatment facility.
Carol Frank runs the office with Carla Lechene, office administrator.
“Pretty much the reason we can do what we do is because those people
are here,” Todd Frank says. “We educate them, and we send them to training. “We try to keep them up to date with the industry so they understand and
They’re dependable and smart. They represent us well, and we reward them know what’s happening,” Frank says.
for doing so. We pay them competitively. They receive Christmas bonuses.
They have a retirement plan and health insurance.” In addition, special PLEASING CUSTOMERS
events and parties let them know they’re appreciated. Quality service starts with a focus on solving customers’ problems.
Tom Frank adds, “Basically, they’re like family.” Most field team mem- That process can begin with the initial phone call: With her long indus-
bers have gone through the various National Association of Wastewater try experience, Carol Frank often can work through customers’ issues in a
Technicians training and certification programs. Each year, some attend the conversation.
Water & Wastewater Equipment, Treatment & Transport (WWETT) Show. (continued)

Left: John Lanzone shovels dirt
from a trench while Tom Frank
(center) and Gary Baise (right)
help out.
Below: Tom Frank is shown

on a system repair job site in
Montville, Ohio, as the crew
works in the background.
The vacuum truck operators are encouraged to give customers solu-

tions on the spot instead of having to call back to the office. To that end,
they’re thoroughly trained. New hires ride with experienced service truck
and vacuum truck technicians for an extended time before working in the
field on their own. “It’s about trusting our people to make the right deci-
sions,” Todd Frank says. “People call
us with the expectation that we’ll
You want to
be able to answer their questions. If
for some reason we don’t know the make sure
answer, we can call other people in you’re not holding
the industry who Dad and Grandpa
onto money that
have met through all the networking
they’ve done.” you need to be
Tom Frank adds that techni- spending on
cians are urged to call for help with
projects, but at sembled. Last year, we got another one.”
problems they can’t solve or haven’t
seen before: “We instill in them that if the same time, The new units are more reliable and need less maintenance. Full-open
you don’t know, say so. ‘I don’t know’ you don’t want to rear doors enable easier tank cleaning and allow the company to take more
is a good answer. Tell them that, and
spend so much on jobs that involve vacuuming heavier silt or sand. The vacuum truck fleet in-
cludes:
we will have somebody come back
and take a look.” projects that you • 2018 Freightliner M2 106, 3,500-gallon steel tank (LMT), 4310 Na-
Service efficiency has improved have to borrow tional Vacuum Equipment blower.
in recent years with Smart Service
money in winter. • 2017 Freightliner M2 106, 3,500-gallon steel tank (LMT), 866-FD
Challenger pump (National Vacuum Equipment).
software (My Service Depot). “It
enables us to schedule jobs closer TODD FRANK • 2006 International 4400, 3,300-gallon steel tank (LMT), 866-FD Chal-
together and fill the trucks up when lenger pump.
they go out, instead of just sending them here, there and everywhere,” Frank • 2006 International 4300, 2,500-gallon steel tank, 367 National Vacu-
says. Information entered in Smart Service links up automatically with um Equipment pump.
QuickBooks for invoicing, so there’s no manual double-entry of jobs. • 2004 Mack CX613, 3,500-gallon steel Matador tank (Amthor Interna-
tional), 866 Challenger pump.
THE NEXT LEVEL The company also owns two trailer-mounted jetters (Harben), a Spar-
That’s just one of several innovations the company has adopted under tan Tool locator and SparVision camera, and Rod Runner and Mini-Rooter
the new ownership. Another is buying new vacuum trucks. “We’ve gotten cable machines (General Pipe Cleaners) as well as four service trucks for
away from buying used trucks and putting used tanks on them,” Frank says. sewer cleaning and repairs, commercial treatment plant service, residential
“In 2016, we bought our first completely brand-new tank and truck, fully as- septic system service, lift station pumping, and other purposes. A shop built

last year accommodates six vehicles and enables MORE INFO
team members to do more maintenance during
slower periods. Amthor International Harben Inc. My Service Depot
800-328-6633 800-327-5387 888-518-0818
www.amthorinternational.com www.harben.com www.myservicedepot.com
FINANCE FINE-TUNING (See ad page 81)
Lely Tank & Waste Solutions LLC National Vacuum Equipment Inc.
Meanwhile, the company is on solid finan- FKC Co. Ltd. 800-367-5359 800-253-5500
cial footing with budget planning and pricing 360-452-9472 www.lelytank.com www.natvac.com
systems Todd Frank helped institute. In college, www.fkcscrewpress.com (See ad page 123) (See ad page 3)
he wrote his honors degree thesis on the compa- General Pipe Cleaners LMT Inc. Spartan Tool
ny’s pricing practices. It led him to recommend a 800-245-6200 800-545-0174 800-435-3866
structure that enables pricing to reflect the value www.drainbrain.com www.lmtmfg.com www.spartantool.com
(See ad page 111)
customers receive while remaining competitive.
Sound budgeting with revenue and expense
projections helps support sound decisions related
to cash flow and capital investments. Tom Frank
observes, “We’re in the snowbelt. We work hard all
summer to store up enough money so we can pay
BOOTH
our bills and not have to borrow to make it through
4108
the winter. Todd has helped a lot with that.”
Todd Frank adds, “You want to make sure
you’re not holding onto money that you need to
be spending on projects, but at the same time,
you don’t want to spend so much on projects
that you have to borrow money in winter. That’s
where the budget comes in. We can look at it and
say, ‘If we hit this number, we’ll be fine.’ With any
extra, if we need to buy equipment, we can. The
other nice thing is that once we meet the budget
and have the money we need, we can give out a
little more in bonuses to the team — spread the
wealth around a little bit.”
SMARTER PROMOTION
Todd Frank also helped enact more varied
advertising and outreach programs. The com-
pany still exhibits at the county fair each year
and donates to school fundraisers, 4-H, Grange,
the local food pantry and other causes. But most
advertising has moved away from phone direc-
tories and into search engine optimization with
Google, Facebook advertising, newspaper ads,
radio spots and billboards.
“We’re trying to be in front of more people
more often,” Frank says. “Fifteen years ago, you
had to be in the phone books or nobody knew
who you were. A lot of customers have our re-
frigerator magnets. We also send out reminder
cards.”
So while the basics remain the same, there’s
enough new at Tim Frank Septic Tank Cleaning
Co. to keep that business engine racing — better
than ever. ■
@pumper.com
To learn more about Tim Frank Septic
Tank Cleaning Co., see an online video
profile at www.pumper.com.

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2018 WWETT SHOW
Wastewater Industry Veterans

Share Trade Show Tips
This month’s Water & Wastewater Equipment, Treatment & Transport Show is a gold mine for finding
industry-specific tools and equipment and networking with other pumpers By Joan Koehne
A
ttending a trade show can provide a welcome break from the daily
routine, but anyone who mistakes a trade show for a vacation isn’t
reaping its full benefits. Trade shows offer a wide range of resources,
from new products and cutting-edge technology to educational seminars
and networking opportunities.
“The trade shows are just an amazing opportunity to network with peo-
ple in our industry and to be able to find the latest and greatest,” says Heather
Morehouse, president of Davids Hydro Vac in White Bear Lake, Minnesota.
Trade show season is in full swing. Pumper readers attend the Water &
Wastewater Equipment, Treatment & Transport (WWETT) Show in droves.
The wastewater and environmental services show runs Feb. 21-24, at the In-
diana Convention Center in Indianapolis.
ROAMING THE FLOOR

Maneuvering through the hundreds of displays and vendor booths on
the expo floor can be mind-boggling and exhausting. “I go to see the equipment, but equally, A 2017 Water & Wastewater
“It is overwhelming because there are so many vendors and sometimes I go to get some new information, like on Equipment, Treatment & Transport
they’re all spread out,” Morehouse says. Determining the best method to hit confined spaces or hauling materials,” he (WWETT) Show attendee checks out
a new vacuum truck from Imperial
the trade show floor takes some planning. “It’s really just about doing your says. He’s always on the lookout for inge-
Industries. (Photos by Jim Kneiszel)
homework beforehand,” Morehouse says. nious ideas that will improve operations or
She starts with a general idea of the You might talk to solve problems in the field. The formal and informal settings of trade shows
products and services she’s interested are perfect for giving and receiving advice.
in and a list of vendors exhibiting at the some guy from Oregon
show. With a little online research, she can who has the same type NETWORKING OPPORTUNITIES
narrow down the list to the key vendors of trucks as you, and Flaherty says he always books a hotel close to the convention center,
she wants to visit and map out her day. not simply because of the convenience of staying within walking distance.
“A lot of the shows are so big you’ve got to you might find another Nearby hotels also are rich in casual networking opportunities.
have a plan,” she says. type of business “People congregate at the hotels closest to the convention center,” Fla-
Downloading the trade show’s app complementary to herty says. “You might talk to some guy from Oregon who has the same type
can be helpful. “Not only does it have a of trucks as you, and you might find another type of business complemen-
map, but a really great vendor list,” More- your business you’re tary to your business you’re doing. You learn by talking to people.”
house says. “You can find what you’re doing. You learn by Parties, demos, and events also provide a good environment for net-
looking for. They usually have things cat- talking to people. working, Morehouse says.
egorized, so the app is really easy to use.” “We’re such a specialized niche in our industry. It’s a really good op-
Michael Flaherty, 65, says he’ll leave Michael Flaherty portunity for our employees to network with the people who do the same
the app for the younger generation. The type of work that they do because there’s not a lot of hydroexcavation com-
owner of APC in Bridgewater, Massachusetts, has 42 years’ experience in the panies,” she says.
industry, and he’s accustomed to reading through the trade show program Morehouse loads up on business cards, brochures, and Davids Hydro
and circling the seminars and demos he wants to attend. Each day, he’ll find Vac T-shirts and hats when she hits a trade show to capitalize on the give-
a couple of topics that will help him better understand how to run the busi- and-take atmosphere. In some instances, she’ll ask a vendor to scan her
ness or deal with specific situations. name badge and get in touch with her after the show.

BO
O
TH
50
50
Do You have a
hose or fittings problem?
we have the solution.
Flaherty recommends picking up Ford provided seminars on their work

Burning through yards of hose every day?
brochures and business cards and tuck- trucks on the Water & Wastewater Using duct tape to patch or connect hose?
ing them into the handy bags provided by Equipment, Treatment & Transport
vendors.
(WWETT) Show exhibit floor in 2017. Call us to discuss your application and we will
“Most of the time when I get back to work — it might be a month later — match it to the most suitable hose and fittings.
but I’ll look at the information I got,” he says. Flaherty is especially interested Using duct tape is both inefficient and a safety
in climbing into the latest model vac trucks. hazard. We can make up hose assemblies
with all types of fittings and connectors.
SAVING TIME
“What’s nice about the show is its one-stop shopping,” he says. Manu- Don’t be the duct tape guy.
facturers from the U.S. and Canada are on display, saving him the time and
expense of traveling to multiple manufacturing facilities. Along with trucks We have the solution.
and equipment are safety products, technology services, promotional mate-
rials, and other industry-specific items.
“We’ve actually found some re-
ally good services at trade shows,”
Morehouse says. “It isn’t just about
2018 WWETT SHOW the equipment; it’s about being able
WHAT: Water & Wastewater to find new products that are going
Equipment, Treatment and
to help support your equipment.”
Transport (WWETT) Show
Three days at a trade show
WHEN: Feb. 21-24
saves her hours of time on the inter-
WHERE: Indiana Convention
Center, Indianapolis net looking for what the company
ABOUT: The largest annual
needs, Morehouse says.
trade show for wastewater
and environmental services
“We like going to the trade
shows because it’s everything in
12 sites and growing.
professionals, with 600 exhibiting
companies, 100-plus conference
one spot. They’ve done all the re-
search for the industry, and they
$10 million parts in stock
sessions and live demos.
put all these people together for us,”
parts ● Repairs ● maintenance
Educational seminars are held
Feb. 21-23, while the marketplace she says.
sales ● rentals ● training

(exhibit hall) is open Feb. 22-24. “You might come back with
WEBSITE: www.wwettshow.com a different approach or a different
angle,” Flaherty says. ■
whatever the problem, we have the solution
Beyond
buckets
and blades. Oem guzzler Vactor Jetstream Consumables and
accessories available for all makes
FIND OUT HOW. www.fssolutionsgroup.com ● 800.822.8786

FREE subscription at digdifferent.com ©2018 FS Solutions Group

ScreenCO
208-790-8770
www.ScreencoSystems.com BOOTHS
NEW PRODUCTS
sales@screencosystems.com
Systems 2554
2557
Your leader for simple innovative technology. Products built and
field tested by industry professionals. Equipment that really works!
MINI DUAL SCREEN MEGA DUAL SCREEN

OUR PORTABLE RECEIVING STATION
PORTABLE RECEIVING SYSTEMS • No Other System Can Match Our GPM Capacity
STATION MEET • 40.5 sq. ft. of Screen • Off-Loads At Up To 1000 GPM
• Same Great Design, Ships Truck Freight ECOLOGY • 6" Offload Through Dual Fan Spreaders
503S • Optional Two 4" Hoses - Offload 2 Trucks Simultaneously
500 GPM • Easily Fits In Pickup for Transport
Patented Dual Screen Design • Small Footprint, Big Results MAXI SCREEN
PORTABLE SEPTIC
TRUCK TOW BEHIND PORTASCREEN SPREADER NEW RECEIVING STATIONS
• Portable Event Screening Grit Eliminator Aluminum & Stainless Construction
• Doubles As Screener Spreader &
Mobile Septic Receiving Station
capacity 32 cu ft, • Affordable • Screens That Really Work
• No Moving Parts • Gravity Off-Load At 500 GPM
• Clean Up Your 64 cu ft and • NEW 4' Trash Extension Puts Trash Directly Into Dumpster
Land Application Site 96 cu ft • Optional Patz Conveyor To Move Trash to Dumpster
• Never Hand Pick Trash Again Patented Dual Screen Design
TRIPOD • Saves Back Injuries GRIT ELIMINATOR HANDLE-TECH Hose & Pipe Handles
• Auto Brake Winch
LID & PUMP • Only Weighs 28 lbs. • Increased Productivity Authorized
Distributor
LIFTER • Heavy-duty Aluminum • Reduces Fatigue & Injuries
Construction • Removes Grit From Flow Stream • GET A GRIP
• Folds to Fit on Hose Deck • Available In 4-5-6 ft Models • Keeps Onsite Storage Grit Free • 1.5 To 6" Sizes
• Max Load 600 lbs. • Lifts Stubborn Tapered Lids • Available in 16-96 Cu. Ft. Grit Capacity • Easy One Handed Clamp for Handling Hoses & Pipes
DISTRIBUTOR
HIGH-VOLUME PROGRESSIVE
CONVEYING EQUIPMENT CAVITY PUMP
SHAFT DRIVE書
• Convey one-way or
• Geared motor, directly
PUMPS
two-way, straight-Line,
or up and down inclines. flanged to the pump AND AGITATORS
Smooth, textured and • Pin joint sealed with • Housing can be completely
cold temperature belting elastomeric boot drained
• 90° suction housing flange • Low angularity connecting • Mix while dewatering.
available. • Agitate fast,
• Choose from a wide rotation rod
• Stator has gaskets • Standard ANSI connections • Move septic and grease transfer fast, load fast.
variety of conveyor interceptor waste with • Handles sand grit and
lengths, widths, speeds • Hardened steel, hard sized to ensure no ‘dead
chrome plating rotor zones’ allowing complete ease from underground slurry type materials.
and load capacities. storage tanks. • Pit depths of 3 - 12 ft.
• Convey large volumes • Enlarged suction housing drainage
PROVEN • Rugged, dependable • Works with above and 3333 Up to 500 GPM
of material to storage
PERFORMANCE equipment back by U/M
015- 045- 045- 065- 065-
below ground storage 4444 Up to 1580 GPM
facility or load into 300SD 600SD 620HD 900SD 920HD
In Ag Industry manufacturer written • Great for transferring to 6000 & 8000 PTO Up to
transport vehicles. Flow Rate
for 68 Yrs warranty. (Water)
GPM 26 88 88 132 132
land application site. 3500 GPM.
Socially facebook.com/PumperMag
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linkedin.com/company/pumper-magazine

BO
O
TH
50
50
Do You have a
Filtration problem?
Incorrect or dirty filters and bags reduce
BOOTH
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the performance of your equipment,
the MAJESTIC
increase job times and cause you to
burn more fuel.
Check your equipment daily, and if you
need replacement filters or bags call us.
We have the solution.
These Are Royal Accomodations

Since inventing the first VIP (Very Impressive Portable) over 25 years ago, NuConcepts
continues to innovate with our MAJESTIC luxury restroom trailer. 12 sites and growing.
∙ Common sealed roto cast tanks
∙ Solar powered (excluding A/C)
∙ LED in use and exterior courtesy lights
∙ Recessed LED lighting $10 million parts in stock
∙ Self-contained ∙ Beveled glass mirror

∙ Spacious private restroom ∙ Powered roof vent
∙ Flushing porcelain toilet w/seal ∙ Motion-sensing and latch activated power

∙ Custom curved counter/sink ∙ Wood free floor construction
∙ Brushed aluminum ceiling ∙ Linoleum planked composite floor
Available Options
∙ AC System (Requires 110V) ∙ Stainless steel dispensers whatever the problem, we have the solution
∙ 220V to 110V step down transformer ∙ Water heater
CALL 800-334-1065 FOR YOUR LUXURY CUSTOM QUOTE TODAY!
Quality-Solar Powered-Flushable Porcelain Toilet
Available as Stand Alone or Trailer Configurations
Oem guzzler Vactor Jetstream Consumables and

Sinks
VIP Prestige Diplomat
909-930-6244
800-334-1065
1737 S Vineyard Ave. www.fssolutionsgroup.com ● 800.822.8786
VIP Interior Ontario, California 91761
©2018 FS Solutions Group
Visit Our NEW Website and Video at www.NuConcepts.com

Larry Towner
TRUCK CORNER Larry Towner is a
vocational solutions
specialist for Peach
State Truck Centers
in Norcross, Georgia.
Send your Truck Corner
questions to editor@
pumper.com.
Think Safety When Choosing

Specifications for Your Next Truck
New monitoring technology and cab comforts will help your driver return safely from a long
and productive workday By Larry Towner
I
n work truck fleets, operator safety is a paramount concern. Adding safe-
ty options can have huge payoffs in terms of insurance savings, produc- Cutting-edge camera technology will eliminate mirrors
tivity and employee morale.
Driving is the most dangerous activity most Americans undertake on and put heads-up displays in the side windows of trucks,
a regular basis. Thousands perish in traffic crashes annually. Even though a simulating the view from the traditional mirror.
large number of our wastewater industry drivers possess CDLs, this does not
mean they are “good” or “professional” drivers. Safe driving is an attitude
and a learned skill. speed threshold (around 35 mph).
Safety encompasses more than just vehicular accidents. Job site safety Camera systems can give drivers unparalleled ability to see the envi-
is as important as roadway safety. It is important that the vehicle gets from ronment around the vehicle. There are backup cameras and sophisticated
the shop to the job site safely, but while on the job site, operator safety takes systems that give a comprehensive 360-degree view. Cutting-edge camera
the lead. These are distinctly different conditions that have different require- technology will eliminate mirrors and put heads-up displays in the side win-
ments, concerns and needs. dows of trucks, simulating the view from the traditional mirror.
Crashes are costly in many ways, from property damage to injury, even
fatalities. I was at a drivers’ meeting in which the manager of the facility an- DRIVER MONITORING
nounced that the company had a fatality on the job. A worker had been run GPS and telematics programs allow managers to track a driver’s behav-
over by a truck he was guiding into a job site. The manager was in tears. The ior. GPS tracks truck location on a working route and has limited function-
accident was avoidable, and he felt personally responsible for the employ- ality. Telematics integrate the truck’s operating systems, combining them
ee’s death. In the subsequent investigation, the event was ruled accidental with a GPS function and offering more data to be monitored. Telematics can
and no blame was assigned, but the manager struggled for some time after- monitor engine conditions, mechanical equipment, speed, G-force loading
ward. I hope you never have to make that announcement to your staff. on the vehicle, braking incidents and more. Telematics allows for immediate
notification of predetermined parameters of operation and reports can be
ROADWAY SAFETY OPTIONS generated to show activities of the truck.
Many truck brands now offer such options as collision avoidance tech- An example of parameters could (and should) be a text notification of
nology, lane departure technology, camera technologies, and other elec- an engine-overheat situation. If the truck starts to run hot, the program will
tronic means of making trucks safer for driving. GPS and telematics pro- send a text to the fleet manager (or anyone you indicate). In turn, the fleet
grams can also help by tracking driver behavior and allowing management manager can call the driver and make an appropriate suggestion (shut it
to make decisions based on data, both recorded and real-time. down, now!).
Collision avoidance uses onboard radar technologies that “sense” the Other parameters can be set to send emails or just be put into reports.
surrounding environments with radar systems. These systems are usually For example, telematics programs can monitor activities such as PTO en-
combined with the cruise control features and can be programmed to give gagement and seat belt use. Seat belt engagement is self-explanatory and
the truck’s computer the ability to override driver inputs and slow or stop the provides data about drivers and their habits. PTO function can allow you to
truck by several methods including engine braking and service brakes. Full see how long a driver has the PTO engaged, the RPM of the truck, and the
stops are available on some models. The various systems offer a range of fea- status of the truck. This information can help managers monitor the drivers
tures including frontal, side mount, and rear radars. Programming can in- and the equipment, identifying undesirable behaviors or equipment failures
clude automated features (braking engagement) or various degrees of driver before they become problematic and costly.
alerts, such as a steering wheel shaker or audible alerts.
Lane departure technology is optically based, a camera observes the SIMPLER SPECS
lines on the roadways and alerts the driver to movement out of the lane. Other options are less glamorous but offer protections that can be more
These functions engage if the driver does not use the turn signals and have a valuable than the sophisticated technological approach. These options are a

BO
part of the truck specification process. O
TH
Common risks include slip and fall accidents. Slips and falls usually oc- 50
50
cur when entering or leaving the truck cab. Since most truck cabs are ele-
vated, the potential for an injury increases. Rain, snow and ice make footing
and handholds unsure. Proper handholds with rubber grips and steps with
Do You have an
ample foothold decrease slip and fall accidents.
Be aware of visibility concerns. Common items that can be overlooked
Equipment problem?
include mirror options, door lenses and window options. Most chassis
brands offer several mirror options, including heated mirrors, spot mirrors
and hood-mounted spot mirrors. Downward-looking mirrors can often be
specified as well. This type of mirror is mounted to the top of the door frame
and gives a view of the passenger side of the truck. Hood-mounted spot mir- Is your vacuum truck not performing as it
rors add tremendous visibility along with the benefit of a “sight rod” feature. should? Are you using more and more fuel
(They can tell the driver where the edge of the hood is in relation to objects.) to get the same production? A full 360°
Window options also need be addressed. Some chassis manufacturers inspection and quote from us may help
can install a “port” in the door, a small window in the lower corner that al-
lows the driver to see the blind spot. Other options include one-piece win-
find the solution.
dows, removing the center post of the window and the associated blind spot, On site or at our facility call us to arrange
and rear corner post windows, allowing visibility aft of the cab.
your 360˚ inspection today.
Seating and cab options are also critical to operator safety. Providing
a comfortable cab enhances driver productivity and safety. Simple options Performance problem?
such as air-ride seats, heated seats, lumbar control, etc. can help a driver pay
attention to road with minimal distractions. A tilt steering wheel enhances We have the solution.
vehicle control by allowing proper handhold of the wheel. High-visibility
seat belts allow law enforcement and management to visually check if a
driver is using his seat belt. Cab storage options can reduce clutter and the
potential for flying debris — and give the added advantage of being more
organized and productive.
Proper tire specification can also affect safety. Choosing the wrong tires
can lead to traction or loading issues, creating potentially dangerous condi-
tions. Modern tires are engineering marvels, specifically engineered to max-
imize performance. Consider speed and load ratings as well as tread design,
and apply your parameters to tire choice.
ORDER CAREFULLY
These are some of the highlights of truck specifications that have a bear-
ing safety, and many are overlooked. Consult a professional when building a
12 sites and growing.
truck and understand all available options. ■ $10 million parts in stock
whatever the problem, we have the solution
Searching
for More?
Oem guzzler Vactor Jetstream Consumables and
More news at www.fssolutionsgroup.com ● 800.822.8786

Pumper.com/featured ©2018 FS Solutions Group

TSI TANK SERVICES, INC
TSI CALL TODAY SAVINGS
FOR
P.O. Box 8136, Cranston, RI 02920 Amanda Hensarling
jerry@tankservicesinc.com Baytown, TX
Professionals in the Vacuum Tank & Trailer Industry Cell: 401-688-0043 amanda@tankservicesinc.com
Contact: Jerry Blake, Toll Free: 866-720-4999 or Amanda: 401-339-9992 www.tankservicesinc.com Cell: 401-339-9992
TANK SERVICES, INC

2010 MRU613 Mack
148K Mi., PR200 vacuum
pump, 350HP, Allison 4500,
NVE SS valves,
5200 gal. aluminum tank. New 2018 Hino
Excellent condition. w/2500 gal. tank NVE 607
Slide-In Units
(2) 5,000 gal.
500-1,000 gal’s, 1 or 2 compartment; select
aluminum tanks
a pump package & engine HP. Standard units
2018 Peterbilt 348 350 HP, Allison Auto, 4500 gallon aluminum tank. IN STOCK
“Always in Stock” all light weight aluminum,
Call for pricing. ready to mount our
many available options.
chassis or yours.
2018 Peterbilt 337

300 HP, Allison auto, NVE 607 Pack, Restroom Tanks
2800 gal. aluminum tank. Stainless steel and aluminum
7000-9000 IN STOCK available in various sizes
Trailers In and compartments. IN STOCK
Stock
2015 Harley Davidson
Self Contained Unit
8000 & 9000 Gal. Aluminum Tri-Axle Trailers, Street Glide Special
600 gal. steel tank, 33.5 HP Kubota
Air ride suspension (tri-axle), pump platform, bright 17,000 miles,
diesel engine (choice of pumps),
finish, LED lights, Betts valves, IN STOCK loaded $19,500
200 gal. poly tank, 6 ON
SHINE gpm 3,000 psi jetter.
Products From
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NEW ENGLAND
Pumps For Sale
NVE 866 and 4307 Packages Available
DISTRIBUTOR
Conde
Conde
Need Equipment? Contact Us We Can Get It.
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asy to
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• Open Face Impeller Design

WHAT WE OFFER
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- Automatic Route Optimizing • 1 HP Totally Enclosed Motor
-- Automatic Route Optimizing
- Automatic
DispatchingRoute Optimizing
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-- Dispatching
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- Automatic Billing & Pro-Rations • Long Lasting, Dry-Run Seal
-- Automatic Billing
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- Service Reminders/Auto Accounting
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than
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• End Suction with Top, Bottom,
or Side Discharge
• Quick Factory Shipment Available
• Other Pump Sizes and Materials Available
For More Information, Call 630-552-4115 ext. 2,

Email Pumper@MTHPumps.com, or
NOW AVAILABLE: Summit Proof!
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www.ritam.com

BOOTH
5104
I
NO MATTER YOUR TASTE IN MUSIC, WE’LL MAKE YOU A FAN OF
HEAVY METAL.
INTRODUCING: THE IMPERIAL BASELINE SERIES
Everyone knows Imperial makes the highest quality pump trucks. And now we’re making them more affordable than ever with our new Imperial Baseline™
series without any custom bells or whistles. As always, we start with thicker steel and aluminum when rolling our tanks and join them to the toughest
trucks on the block. And we don’t stop until every weld is clean and every surface shines. Despite no corners being cut, you still wind up saving a sh*t ton.
2019 INTERNATIONAL 4300 SBA 2500-GALLON ALUMINUM TANK 2019 INTERNATIONAL 7500 SBA 4000-GALLON ALUMINUM TANK
$93,990 CUMMINS ENGINE

NVE607-FAN-COOLED 380 CFM PUMP $114,979 350HP CUMMINS ENGINE
NVE607 FAN-COOLED 380 CFM PUMP
lease for as low as Also available with 2019 Freightliner M2-106 body lease for as low as Also available w/ 2019 Freightliner M2 106 body
$1,199/mo plus tax $96,747 | lease for as low as $1,239.31/mo plus tax $1,599/mo $117,500 plus tax
2018 FORD F550 V-10 4X2 980-GALLON STEEL TANK 2018 RAM 5500 4X2 1300-GALLON ALUMINUM TANK
$63,672 GAS ENGINE, MASPORT HXL4 160CFM PUMP

Also available w/ diesel engine: $68,483 | $966.32/mo
$74,306 GAS ENGINE, MASPORT HXL4 160CFM PUMP
Also available w/ diesel engine: $81,532 | $1,150.45/mo
$898.44/mo Also available on a Ram $1,048.49/mo Also available on a Ford
ORDER YOURS TODAY BY CALLING

1-800-558-2945 OR VISITING IMPERIALIND.COM.
Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 35 years, is the trusted choice for specialized septic solutions and expert service.
CLASSY TRUCK
Campbell’s Septic Tank Service

Monroe, Georgia
H
oss Campbell added this lipstick red 2014 Freightliner with a 2,500-gal-
lon tank and Masport H20W pump built out by Abernethy Welding &
Repair. The truck is powered by a 500 hp Cummins ISX engine send-
ing power to the wheels through a six-speed transmission. Exterior features
include top and rear manways, rear sight glasses, driver’s side aluminum
Complete
mplete S
Sou
Source
rce FFor
or A
ALL
LL Your
Your Needs
Ne diamond plate toolbox and passenger side 200-gallon water tank, 4-inch
inlet and outlet valves, a 3-inch inlet valve, simulated chrome wheels, and
Septic • Grease Trap • Drain Lines chrome accents including a horn. The interior is sparse, with no stereo and
no air conditioning, but came with three black leather seats. Graphics were
Private Labeled Packets/Liquids
bioFORCE™ MAXX provided by Lance Sneed. Campbell is the main driver, and the truck is used
ULTIMATE 100% Biodegradable & Enviro-Friendly! to pump residential and commercial septic tanks. ■
DRAINFIELD TREATMENT!
SHOW US YOURS!
Private Labeled at
NO Extra Charge! Got a truck with real WOW appeal? Show it off to Pumper readers!
Send photos of your truck after it has been lettered with your
company name. Any industry-related truck is acceptable. Please limit
your submission to one truck only.
Your Classy Truck submission must include your name, company
name, mailing address, phone number, and details about the truck,
Call for our including tank size, cab/chassis information, pump information, the
BIOFORCE™ CUBES/BLOCKS company that built the truck, and any other details you consider
‘No-Show’ SPECIAL
Offer valid 2/1 - 3/31 important. In particular, tell us what features of the truck help make
800-423-5350 your work life more efficient and more profitable. Email your materials
to editor@pumper.com or mail to Editor, Pumper, P.O. Box 220, Three Lakes, WI
www. CHEMPACE .com

54562. We look forward to hearing from you!

TriFlow 825
NEW!
COME
SEE US IN
WWETT BOOTH
#2439
Come see the new Gardner Denver
TriFlow 825
■ Straight Tri–Lobe Ideal for:
■ Performace: Vacuum up to 20 inHG;
■ Sewer Cleaning
Flow up to 4805 cfm
■ Storm Sewers
■ Flexible Options & Installation
■ Water Treatment Plants
■ Coolest Blower Temperatures in it’s Class
■ Municipal Water Departments
■ More Energy Efficient vs. Other Straight
Cleaning & Washing
Lobe Blowers
■
www.gardnerdenverproducts.com/moblie
©2018 Gardner Denver. All rights reserved.
MILWAUKEE RUBBER PRODUCTS, INC.
AUTHORIZED DISTRIBUTOR
BOOTH
4100
W
r
p
n
l
n
FITTINGS SUPPLIED BY:

R
t
l
a
T
MilwaukeeRubber.com
a
Hose | Couplings | Valves | Pumps | Vacuum Accessories | Rubber Products | Safety Equipment
800-325-3730 A
l
a
l
t
t
S
t
p
Introducing our s
New Kanaboom series T

h
for Hydro-vac r
w
and Vacuum Trucks! BOOTH
6409 T
Medium-duty wet & dry material handling

Pa
hose with static dissipative polyurethane liner
C
Lightweight and flexible in sub-zero temperatures. Abrasive resistant Su
polyurethane tube provides increased life time, prevents material build up
and provides quiet operation. Dissipative material in construction
dissipates static charges. External helix provides for easy drag. www.kanaflexcorp.com • (847) 634-6100

Come See All Seven
Trailers At This Year’s
WWETT Show!
Booth 4030
Ask about our Specials!
We approached Satellite Suites for

restroom & shower trailers and were
pleased to find out they had what we
needed in-stock. We did not have a
long lead time to get trailers we
needed.
Ryan and Charlie were very helpful

through the process and one thing I
liked was their follow-up and
NEWInterior
attention to detail.
There are a lot of choices when you

are looking for Restroom Trailers.
Although Satellite Suites is not the Commercial Strength With a Little Flare!
least expensive on the market, you
are getting a solid trailer with very When you open the door
low- maintenance. I also like the fact and show job supervisors
that if I have an issue they are eager your new commercial
to get it resolved. trailer, don’t be surprised
when you hear,“WOW”!
Some advantages of Satellite Suites is After they’ve used it for
the odor control from the use of awhile, chances are you’ll
plastic waste tanks and the ease of hear it again.
set-up.
This interior is made with
The experience with Satellite Suites commercial grade walls, moisture damage and maintain its beauty
has been fantastic and I would flooring, doors, hardware long after other trailers have failed.
recommend them to any operator and trim to withstand
who is looking for a quality restroom abuse. It’s also made like Learn more about how Satellite Suites
Trailer! all other Suites trailers with unique features, like its odor reducing
seamless surfaces, waste tank or patented roof, will provide a
non-wood sub-surfaces superior experience for you and your
Pat Flynn
and an aluminum structure customers. Call today or visit us Online.
Co-Founder
to reduce weight, prevent
Superior – Speedie Portable Services, Inc.
574-350-2150
info@satelliterestroomtrailers.com
800-328-3332 www.satelliterestroomtrailers.com
Join the Wind River
Group of Companies
BOOTH
1522
WIND RIVER ENVIRONMENTAL

is actively seeking opportunities
to acquire companies in the septic,
grease, waste hauling, drain cleaning,
and commercial plumbing service lines.
We operate a methane digester, large scale
food composting, and own multiple treatment facilities.
Kline’s Services and Stanley Environmental, along
with 65+ other companies, have joined our winning team!
Contact: Jack Bailey at jbailey@wrenvironmental.com or 617-347-6515;

Mercedes Angelopoulos at mangelopoulos@wrenvironmental.com;
Or Greg Creamer at gcreamer@wrenvironmental.com or 617-645-0349.
If you would like

to partner
with us through
subcontracting,
BATHROOM • SHOWER • SPECIALTY TRAILERS
Contact: Phillip Wooten at
pwooten@wrenvironmental.com
for more details!
Join the industry’s largest,

BOOTH
5349
non-hazardous
liquid waste company! • Specializing in custom trailers
• Lowest interior floor height in the industry
• ADA wheelchair accessible units
• Unlimited floor plans
• Rigid steel shell construction
• Easy fold-up steps
• 24/7 tech support
• Nation Wide Rental Referral Program for our customers
GS-07F-0236V • Large capacity waste tanks
See our website for layouts and options.
www.wrenvironmental.com info@cohsi.com l 630.906.8002 l www.cohsi.com

PUMPER PROFILE
From left are Robert Our III,

John Our, Abby Our Rose and
Scott Our, shown in front of
a 2017 Arthur Custom Tank
LLC, a division of Mid-State
Tank Inc., 9,000-gallon
aluminum tanker with a
THE CAPE
National Vacuum Equipment
866 Challenger pump.
(Photos by Julia Cumes)
CRUSADERS
Plying their trade in a dynamic waterfront Profile
tourist area in Massachusetts, the folks at W
Robert B. Our Co.
Robert B. Our Co. are constantly learning new Harwich, Massachusetts W
W
ways to serve their wastewater customers A
W
OWNERS: Chris Our, A
By Betty Dageforde John Our, Hope Our Cleary,
Massachusetts O
O
and Robert B. Our III 5
T
he Cape Cod peninsula in Massachusetts has seen tremendous 5
FOUNDED: 1957
changes since the 1950s when Robert Our Sr. worked as a commer-
EMPLOYEES: 160
A
A
cial fisherman and installed cesspools on the side. The population
SERVICES: All aspects of residential and commercial septic work,
then was 40,000. Now there are 200,000 year-round residents, increasing to
construction of municipal water and sewer facilities, marine services
500,000 in the summer; tourism is the main industry; and cesspools have
given way to evermore sophisticated septic systems. SERVICE AREA: Cape Cod and adjacent counties
Our soon gave up fishing, and he and his wife, Joan Our, started a septic WEBSITE: www.robertbour.com
company, which grew and evolved right along with the Cape, and it now em-
ploys 160 people. The Robert B. Our Co. today is at the forefront of an issue
the Cape is grappling with, namely sewering.
(continued)

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Moving you ahead. Mahoney Environmental Team
Moving you ahead.
Left: Employee Glenn Pierce welds a new tray to add
to a vacuum tanker.
Below, left: Regis Betancourt pumps a restaurant
septic tank. Robert B. Our Co. builds and maintains of
its own truck fleet, with rigs running Masport pumps.
Below: Employee Dan Monteiro preps a 1994 Pioneer
8,000-gallon tanker for a paint job at the company’s
body shop in Harwich, Massachusetts. The company
builds and refurbishes much of its vacuum truck fleet.
Their hearts are in this company

to grow it. And I just hope they (the
younger generation) prosper, and do good,
and keep the reputation of the company
The company is now run by Robert Our Sr.’s children, Chris Our, John going. Hopefully my brother and I can slow
Our and Hope Our Cleary. Chris Our oversees daily operations, banking, down a little bit and enjoy our retirement
bonding, insurance and bids; John Our manages field operations; and Hope before we’re too old.
Our Cleary handles office functions. Their brother, Robert Our Jr., passed
away in 1992, but his son, Robert B. Our III, is also an owner and very ac- CHRIS OUR
tive in the business along with eight of his cousins. And their mother, Joan
Our — an integral part of the company from the beginning — still comes into expanded into municipal and sewer work. In the 1990s, the eldest Robert
the office. “She’s 84 now, but she’s still here checking on us,” Chris Our says. Our and his key helper Joseph Gomes both became ill and the children took
The company’s main office is in Harwich, and they have recently ex- over. Robert Our Sr. passed away in 2007. Today, the company is involved in
panded to a second location in Mashpee after buying out a business there. every aspect of the septic industry from pumping residential tanks to build-
Their service territory covers all of the Cape as well as a couple of adjacent ing municipal sewer plants. So whether the Cape goes to sewer systems or
counties. sticks with septic for a while, they’ve got it covered.
A LOOK BACK SEPTIC SERVICES

The eldest Robert Our’s foray into septic work was an effort to supple- Billy Smith oversees the septic pumping and repair division, which
ment his income from fishing — an industry heavily reliant on good weather employs 20 people — 10 drivers, four drain technicians, two plumbers, two
— and provide for a growing family. He incorporated the company in 1957 electricians and two pump/mechanical technicians. Mike Eldredge works
and then bought a truck: “An old fuel truck that had a little gas-powered with Smith on the installation side, which typically runs two or three crews,
Briggs & Stratton mud sucker,” Chris Our says. During the 1960s, he had a or 12 to 15 people.
handful of helpers. In the 1970s, the business grew during a residential The company has six Peterbilt vacuum trucks (2006-13), most built in-
building boom. house with steel tanks ranging in size from 3,500 to 5,000 gallons and Mas-
By the 1980s, when Robert Our’s children, who had grown up in the port HXL400WV pumps.
business, were getting out of school and coming on full time, the company (continued)

BOOTH
2717
Above: A portion of the 160 team members from the
Robert B. Our Co. are shown with some of the fleet in
the background. The company’s six Peterbilt vacuum
trucks were built in-house and use Masport pumps.
Left: A restaurant grease trap is one of the stops on
the daily route for technician Gary McMakin.
On the waterfront
Living on Cape Cod, surrounded on three sides by water, it was almost
inevitable that the Robert B. Our Co. would get involved in marine work,
says Chris Our, who oversees the company’s marine division along with
manager Mark Timmerman. “We live on the waterfront and have always
been active around the water, and it’s something my brother and I like,” Our
says. “We slowly got into it and then hired people and have gotten more
The also have two tankers — a 2017 Arthur Custom Tank LLC, a division
experienced and grown with it.”
of Mid-State Tank Inc. with a 9,000-gallon aluminum tank and National Vac-
The marine division was started in the 1990s to provide a number of
uum Equipment 866 Challenger pump and a 1994 Pioneer with an 8,000-gal-
services to the industry. The company offers towing and transport services
lon steel tank and National Vacuum Equipment 607 Challenger pump — used
to other companies with its tugboats and barges. They dredge the harbor
for large, private cluster onsite systems as well as hauling sludge from mu-
when it fills in with sand. They also offer construction experience to build
nicipal treatment plants. They use fleet tracking software from Fleetmatics.
boardwalks, bridges, docks, boat ramps and sea retaining walls. In 2016,
Equipment includes a RIDGID KJ-2200 2,200 psi water jetter, a Spar-
they helped build the town pier in Plymouth, Massachusetts. In 1991, when
tan Tool 758 5,000 psi trailer jetter, four Spartan Tool 717 electric jetters, 12
Hurricane Bob came through, the company won a stone revetment project
Spartan Tool cable machines (models 81, 100 and 300), and a Spartan Tool
for the Coast Guard station. They also helped on a project to run electric
SparVision 200 camera and locator.
cable underwater to the island of Nantucket, 26 miles away.
Chris Our describes the evolution of the septic industry on the Cape:
Some years business is heavier than others, depending on the projects
“Back in the 1970s, we did 110 to 130 calls a day in the summer. But they
they’ve got, says Our. “Last year was a bigger year because we had that
were little 3-foot cesspools, so you could get five or six (loads) on a truck.
big pier going. This year, it’s a little slower.” But the eight or so employees
Then you’d run to town and dump in an open lagoon. Now the minimum
in this division are cross-trained to help out with municipal construction.
is a 1,500-gallon septic tank; so you get two or three on a load, and you to
Boat captains and mates are hired as needed.
run to the treatment plant, and they’ve got to sample it. It takes a lot longer.”
(continued)

BOOTH
1061
Above: Driver Tim Dower
spruces up a Peterbilt 379
semi that pulls a 2017 Arthur
Custom Tank LLC, a division
of Mid-State Tank Inc., tanker
with an National Vacuum
Equipment Challenger pump.
Left: Technician Regis
Betancourt pulls the lid off a
septic tank for pumping at a
commercial business.
The changes have come about as the Cape has developed regulations
designed to protect and clean up an environment where groundwater is
close, it’s all sand, and there are a lot of wetlands and waterfront. “Some-
times we have to pour containment walls and raise (systems) up in the air.
It’s like a foundation but sticking out of the ground,” Our says. “You can
drive down the road and all of a sudden
see the big hump in somebody’s yard As the
where the septic is.”
The local treatment plants are
country
strained in the summer, so the com- changed and grew
pany often hauls septage as much as and technology
70 miles away to off-Cape facilities to
relieve the burden. “For us it’s okay,”
evolved over the
Our says, “because we have the bigger years, we grew
trucks and the tankers, but for some of with it … We’ve
the smaller guys, it’s hard for them.”
grown with the Caterpillar skid-steers and soil compactors, LeROI compressors, cranes
MUNICIPAL SERVICES market to do what from Tadano Mantis and American Crane & Equipment, Volvo Construction
Municipal projects account for the market has Equipment dump trucks, a Hyster forklift, Athey grader, BOMAG Americas
about 60 percent of the company’s
work. “As the country changed and
changed into. recycler, Read and McCloskey International screeners, Laymor sweepers,
Caterpillar soil compactors, H & M and ICE vibratory hammers.
grew and technology evolved over the CHRIS OUR Our says only four towns on the Cape currently have sewer systems. But
years, we grew with it,” Our says. “Now the state is pushing the local towns to install sewers to clean up the water-
we do a lot more with secondary treatment plants, onsite septic treatment, ways and bays. Some are under design and going through the permitting
municipal treatment plants, water pump stations. We’ve grown with the process and the towns are trying to figure out the financing. But he thinks it
market to do what the market has changed into.” will be a slow process. “The problem is they scare the homeowners with what
Lead estimator/project manager is William McMahon who tag teams it costs. And it always takes twice as long and costs twice as much. When you
with John Our’s daughter Abby Our Rose on projects. Damon Burchill over- think a project is going to happen in the next five years, it’s 10 years.”
sees treatment plant construction projects. Andy Allen and Craig Tombly But the work has begun in some places. In 2016, the company finished
manage earthwork. All estimator/project managers attend weekly meetings. a $20 million sewer project for Falmouth. And in the early 2000s, it partnered
“We go over our workload, our schedule, where we are,” Chris Our says. “We with two other companies to bid on a project to build a sewer system for
all sit in one room and hash out who gets what and where and when and try Provincetown, a project that ultimately took over 11 years as more and more
to make it work.” phases were added.
The company has an extensive line of equipment including nearly
20 excavators (Link-Belt Construction Equipment, Caterpillar, Samsung), MISCELLANEOUS SERVICES
about 15 loaders (Komatsu America, Volvo Construction Equipment, Cat- The company has a few other service offerings for its customers. It pro-
erpillar), three Case Construction Equipment backhoe/loaders, as well as vides construction and towing services for the marine industry, recycles as-

phalt and concrete to create road base and other nity. They give generously to numerous chari- “Their hearts are in this company to grow it,”
materials, and grinds and recycles wood for use table concerns including the Cape Cod Baseball Our says of the younger family members. “And I
as mulch or ground cover and for powering in- League, local sports and educational programs, just hope they prosper, and do good, and keep
dustrial facilities. It also sells landscape products and The Family Pantry, where several family the reputation of the company going. Hopefully
such as topsoils, gravel, stone, crushed shells and members volunteer. my brother and I can slow down a little bit and
mulches. These products are stored in a retail enjoy our retirement before we’re too old.”
yard at the company’s facility. A LOOK AT THE FUTURE As for the industry outlook and the type of
Our says there are a few more factors in the As the company celebrated its 60th anni- work the new team will be taking on, “The future
company’s long-term success strategy. They in- versary last year, the three siblings were coming down here is going to be the sewer type work,”
clude the following factors: up on their 60th birthdays and thinking about Our says. “Septic is going to be more mainte-
Keeping employees happy. The com- passing the baton to the next generation. They nance and grease traps. But it’ll take a while.” ■
pany experiences very little worker turnover. are working with legal and insurance advisors to
“A lot of people want to work for us because hammer out the details.
we’re a large company in this market. And we
take care of our people.” Benefits include profit-
sharing, a 401(k) plan, health insurance, dental
insurance, and other insurance through Aflac.
Company-wide meetings are held in March, and
safety-training sessions are conducted through-
out the year. That includes weekly Toolbox Talks
for dispatch workers in the main office to go over
It’s what’s below
the surface that
safety topics — proper lifting techniques, opera-
tor and laborer coordination, how to get out of a
vehicle. In the summer, the company sponsors a
counts.
family cookout at a YMCA camp.
Proven marketing. In addition to a strong
website presence, the company sends out cou-
pons and advertises in newspapers, in flyers and
on the radio. The company’s bank recently fea-
tured it in a commercial, and that program will
continue at Our’s expense.
Focusing on giving back. The company
is enthusiastic about supporting the commu-
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RULES & REGS Rules and Regs is a monthly feature in Pumper.
We welcome information about state or local
regulations of potential broad interest to onsite
contractors. Send ideas to editor@pumper.com.
Jacksonville, Florida, Officials Want Universal

Design for Septic Lids After Child’s Death
By David Steinkraus
T
he death of a 3-year-old boy in Florida sparked a TV news investiga- Part two is providing a second layer of safety in case a tank opening is
tion of underground tank safety and promises from the mayor of Jack- exposed. Solutions depend on what is being installed and what a manufac-
sonville to standardize all the tank lids used in city parks. turer provides, Mullhall says. “There should be safety redundancy. To me, it’s
Florida regulations require tanks to be covered in such a way that man- just utterly foolish if you don’t have a secondary means of protection. And
holes are resistant to vandals, tampering and children. Methods to secure it’s cheap,” Mullhall says.
tanks may be a lock, lid requiring special tools for removal, or lid weighing at Manufacturers offer products such as screens that fit inside a riser and
least 58 pounds, regulations say. prevent someone from falling in, or locking mechanisms that require a key,
On Oct. 22, Amari Harley disappeared during a family birthday party at he says. All tanks can be retrofitted with safety devices, he says.
the city’s Bruce Park. Police came to focus their search on an underground Remember that an accident like this can happen in a moment. In one
septic tank. The boy’s body was found inside when the tank was drained just case, Mullhall says, a pumper servicing a tank walked back to his truck while
before 8 p.m. that evening. leaving a lid off. In that short time a child found the opening and fell in. Few
In January, the city had a complaint about an uncovered tank at the states mandate safety devices, but more of them are realizing the impor-
same park, and the city says it fixed the problem the next day. WJXT televi- tance of such requirements, he says.
sion talked with an 8-year-old girl who says she fell into the same tank about
two months before Amari Harley. She says she ran across the cover, and it Indiana
gave way beneath her. She managed to catch herself on the sides of the tank, The LaPorte County Health Board took steps to shut down septic sys-
and her mother pulled her out. tems and halt construction because of rising water levels in Lake Michigan.
Jacksonville Mayor Lenny Curry says he planned to order the city to In 2013, the lake hit a record low, but it has since rebounded, although
standardize lids at every park. this summer’s high was still 2 feet below the record set in 1986. Yet, the water
“When we roll out our final review, I can tell you I am going to order that is high enough to flood septic systems along the shore.
we standardize the lid process in Jacksonville, in all of our parks, and ensure As a result, two property owners in the community of Long Beach, about
that safety is our top priority,” Curry tells WJXT. 2 miles from the Indiana-Michigan border, were ordered to shut down their
That pledge came after WJXT reporters visited all 76 parks and boat septic systems. Their tanks will become holding tanks that must be pumped
ramps where the city manages septic tanks and lift stations. They found a out regularly. The health board also put a moratorium on permits for new
variety of tank covers made of various materials. At one park, they found a systems to be built next to the lake, and it revoked two permits issued for
plastic or fiberglass cover; another opening with a metal lid and padlock; systems not yet built, reports The Michigan City News-Dispatch.
and a third opening covered with a bolted fiberglass lid. At a second park, Several years ago, the Indiana Health Department revised its septic sys-
reporters found a lid that was apparently secured yet easily opened because tem placement rule to allow systems within 50 feet of the lake if the waste
the bolts were corroded. Many parks had substantial security, the reporters was pretreated. Previously, the limit was 200 feet. Patricia Sharkey of the
found, including lids with padlocks and, in some cases, access openings in- Long Beach Community Alliance says some property owners rushed to take
side buildings that were closed to the public. advantage of the relaxed rule.
Patrick Mullhall, vice president at Polylok Inc. / Zabel, says it was good “Our organization has long had concerns about septic systems being
of the journalists to look at the public sites, but he says risk extends beyond located too close to the water,” she says. “What we’re seeing is the result of
public property. “If you look at just the private homes within Jacksonville, that policy.”
you’re talking hundreds of thousands with the same problem lurking in
backyards,” he says. Massachusetts
His advice for professionals dealing with septic tank covers comes in A Cape Cod town rejected a proposed onsite treatment system for a
two parts. laundromat. Instead, the town says it would work with the developer and
Part one is to inspect what’s there. Make sure the lid is in good shape, the Sandwich Water District to pursue a better long-term solution.
and if it is locked with any type of fastener, make sure the riser material is in Developer Thomas Tsakalos tells officials in the town of Sandwich that
good shape so the fastener (he recommends stainless steel) is solidly bed- he wants to build an onsite system to treat water from the laundromat and
ded. Then, make sure you use all those fasteners. “If there are eight screws on
a cover, eight screws should go back in,” Mullhall says. (continued)

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discharge it into the ground. But, town bylaws prohibited such a discharge a peninsula in Lake Michigan on the northwestern side of the state’s lower
because the area is a protected water district. peninsula.
Tsakalos tells officials those bylaws were written before the advent of Now, Wessell says commissioners are open to a recommendation from
modern treatment technology that can return wastewater to potable condi- the health department operated jointly by Leelanau County and adjacent
tion. He says he would use such technology for the 30,000 gpd flow from the Benzie County. Tom Fountain, the health department’s director of environ-
laundromat, reports The Sandwich Enterprise. mental health, says rules cover new construction adequately but not older
Dan Mahoney, superintendent of the water district, says there were systems that could be covered by a point-of-sale inspection. He says there is
other concerns. He acknowledges the frustrations with current rules but talk that Michigan Gov. Rick Snyder may push for a statewide point-of-sale
says water commissioners are also worried about allowing pharmaceuticals rule before he leaves office at the end of this term.
and other contaminants of emerging concern to reach groundwater.
Maryland
Washington Harford County will allow some construction on land that otherwise is
Kittitas County, which lies about 85 miles east of Seattle, is having dif- reserved for expansion of an onsite system’s drainfield or replacement of a
ficulty screening septage received from local haulers. The bar screen that failing drainfield.
removes large debris has 3/8-inch openings, and there is no water at the re- Under the legislation, the county health department could grant waiv-
ceiving station to clean the screen, reports the Daily Record in Ellensburg, ers for commercial or residential property owners to build in these septic
Washington. The county accepts about 1.2 million gallons of septage an- reserve areas, reports The Baltimore Sun. Additions to existing structures,
nually. County commissioners have requested that county staff investigate driveways and parking lots are among the construction that may be allowed
options for a water supply. That could be drilling a well or hauling in water. if the property owners ensure their systems are working properly and meet
all county and state requirements.
Michigan Only Councilman Chad Shrodes voted against the rule. He says waivers
A proposal for a Leelanau County septic ordinance was turned down for commercial properties were fine, but he worried that residential prop-
once, but the county commissioner who proposed the idea says commis- erty owners may not be able to afford the cost of demolishing a structure in
sioners are now open to considering the idea again. order to repair a failing system, and he says some people may not know a
In July, county Commissioner Ty Wessell asked for the creation of a previous owner built in a septic reserve area. In the past, Shrodes has sup-
committee to research and write an ordinance that would include required ported legislation that reduced the area required for reserves. He says this
inspections. But that idea failed to gain support among his fellow commis- rule further constricts property owners.
sioners, reports the Traverse City Record-Eagle. Leelanau County occupies
New York
The village of Southampton proposed legislation requiring state-of-
the-art wastewater treatment technology for all new construction and some
$
5,000-$250,000 renovations. The same technology would be required for substantial chang-
es to an existing onsite system.
ONLY NEED CREDIT APPLICATION! The village is on the eastern end of Long Island and is part of Suffolk
County where a number of communities, as well as the county itself, have
No one makes it easier!

been pushing or requiring better onsite technology to reduce the nitrogen
load in nearshore waters of Long Island Sound and the Atlantic Ocean.
The proposed rule would not require an upgrade to existing systems
For more than 38 years, Gerry unless there are plans for a new system or an expansion of a dwelling that
Oestreich has been a trusted increases the number of bedrooms, reports The Southampton Press.
name in new and used
equipment financing. Rhode Island
Because of public outrage over the cost, the Town Council in Coventry
• New Or Used Trucks
voted to suspend a sewer construction program. Coventry is on the edge of
• Portable Potties the urban area around Providence and touches the Connecticut border.
• Pressure Washers Citizens complained about the cost of hooking into municipal sewer
• Trailers and more ... service and leaving their onsite systems behind. The cost to join municipal
• NEW-WORKING sewer service was estimated at more than $20,000 per property, reports The
CAPITAL LOANS Coventry Courier. More than 200 people filled a high school auditorium for a
question-and-answer session with the town manager.
Equipping Your “I have a septic tank that works perfectly, and now they tell me I have
Business for Less - to come up with another $20,000,” says one resident. “There is no way I can
Call Gerry Oestreich come up with that kind of money.”
Today To Learn More! Resident Janice Stenson asks how many of the homes in the town’s sew-
er facilities plan had failing septic systems.
518-618-0033 “Rather than arbitrarily choose some streets, should you not have
looked at the records first to see if (replacement is) needed?” she says. ■
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septic pumping. ■
SHOW US YOURS!
Got a truck with real WOW appeal? Show it off to Pumper readers!
Send photos of your truck after it has been lettered with your
company name. Any industry-related truck is acceptable. Please limit
your submission to one truck only.
Your Classy Truck submission must include your name, company
name, mailing address, phone number, and details about the truck,
including tank size, cab/chassis information, pump information, the
company that built the truck, and any other details you consider
important. In particular, tell us what features of the truck help make
your work life more efficient and more profitable. Email your materials
to editor@pumper.com or mail to Editor, Pumper, P.O. Box 220, Three Lakes, WI
54562. We look forward to hearing from you!

Thanks to Cliff’s Septic Service, Sunnyside, WA
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Jim Anderson, Ph.D.
SEPTIC SYSTEM ANSWER MAN Jim Anderson, Ph.D., is an emeritus professor
at the University of Minnesota Department of
Soil, Water and Climate and recipient of the
pumping industry’s Ralph Macchio Lifetime
Achievement Award. Email Jim questions
about septic system maintenance and
operation at editor@pumper.com.
Do You Still Pump Through

Inspection Ports? Knock It Off!
This timesaving practice has been discredited many times, but we still hear about septic service
technicians who go through the small hole to avoid the work of digging up a tank lid By Jim Anderson, Ph.D.
I
s it standard practice to pump a septic tank through the inspection port?
Every so often I get jolted back to reality. This happened recently I would suggest you contact your local media outlets
when I received an email with the question: Is it standard practice to
pump a septic tank through the inspection port? Now, I know that I have ad- — newspaper, radio, Facebook groups — and share
dressed this issue before in this column, but apparently the message hasn’t information about proper septic service techniques.
been getting through to everyone. Hopefully homeowners will see this information and will
I have always viewed this as an issue that doesn’t need review because
“everyone knows and uses these standard practices.” But I am proven wrong no longer accept (pay for) an inadequate job of pumping.
again, and at the risk of “preaching to the choir,” I will spend some time and
space on this issue again.
The simple and straightforward answer to the question is that it is not with some university colleagues and pumpers that recognized the disagree-
a recognized standard practice and should not be done! In fact, it can be a ment and sought to learn what really happens when you pump through an
detrimental practice and result in harm to the tank and the system as whole. inspection port.
We rode along with pumpers going to jobs and observed the tank
ONCE A HOT TOPIC pumping. In the cases where pumpers used the inspection ports and said
It was particularly distressing to me to learn, upon further discussion the tank was clean, we gained access through a manhole and found the
with the individual posing the tanks were not cleaned of solids. What pumping through the inspection port
question, that it is a practice accomplished was primarily the removal of water, leaving behind the major-
seen continually and often. It ity of scum and sludge.
is a question that I thought had As we shared this information nationally at conferences and trade
been put to rest 25 to 30 years shows, we found our experience was not unique, and others around the
ago and that we as an industry country were making the same observations. This led to most state waste-
had moved well beyond this water associations adopting practice standards that called for tanks to be
activity. pumped only through the manhole access for each tank, or in the case of
When I started working in multiple-compartment tanks, each compartment.
the industry — and in discus- In a number of those states (mine included), this standard was adopted
sion with pumpers and service as part of the state rules and regulations. Any technician who pumps the
providers — this question was tank through the inspection port is violating state regulations and is subject
a topic where there was dis- to a fine and/or the loss of their license to pump.
agreement. One set of pump-
ers said in no way is it a good DON’T HASTEN DRAINFIELD FAILURE
practice because the tank does However, violating the rule is not the reason why the practice should
not actually get cleaned, while stop. The reason is that not adequately cleaning the tank puts the rest of
another group swore up and the treatment system at risk — particularly the most expensive part of the
down that they could clean a This photo received by Pumper magazine system, the soil treatment unit. As solids build up in the tank, they can be
shows unidentified technicians pumping a tank
tank through the 4-inch in- through an inspection port. This photo was not moved out of the tank into the soil treatment and dispersal area, reducing
spection ports by backflush- published earlier. It is only being shown now the ability of soil to accept the effluent leaving the tank. This results in failure
ing. Not a problem, they ar- to illustrate an ongoing issue with contractors of the soil treatment area and surfacing of effluent or backing up into the
accessing the tank through inspection ports.
gued. Fortunately, I worked (File photo) residence. Both present significant health and environmental risks. In addi-

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the homeowner. dards, the homeowner says to their neighbors — and more importantly to
Most states now require effluent screens at the outlet of septic tanks to the unit of local government — “those decentralized systems (septic) do not
prevent larger solids from moving to the soil treatment area. This is a good work! And we need to have a municipal sewer system!”
thing because when the tank is not adequately cleaned, hopefully the fil- I believe most people reading this already pump through the manhole
ter plugs before the soil treatment area is damaged. This is no substitute for access, and this is nothing new. But it is incumbent on all of us to educate
cleaning the tank. After paying several times for cleaning the effluent screen, people in the industry and homeowners about the risks and problems asso-
the homeowner often figures out that if the filter isn’t there, the tank does ciated with pumping through inspection ports. I would suggest you contact
not back up and the filter gets removed to the garage. Then we are right back your local media outlets — newspaper, radio, Facebook groups — and share
where we started, putting the soil treatment area at risk. information about proper septic service techniques. Hopefully homeowners
Pumping through the inspection port hurts the homeowner who has to will see this information and will no longer accept (pay for) an inadequate
bear the cost of replacing the soil treatment area. But our entire industry also job of pumping. ■

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PUMPER INTERVIEW
Control Your Equipment Costs

With a Fleet Replacement Plan
Nationwide Mahoney Environmental is getting on a schedule to turn trucks over every five years.
How can any pumping company benefit from this strategy? By Ken Wysocky
W
hen Jeff Corbin was hired in June 2016 as the director of maintenance truck warranties are five years long, which left us with two years’ exposure
and fleet operations at Mahoney Environmental, the company’s for maintenance and repairs. We want to mitigate our costs — manage main-
senior-leadership team gave him a mission: Develop a first-class tenance of the fleet throughout that warranty term and sell the equipment
fleet of trucks. Based in Joliet, Illinois, Mahoney Environmental collects at the end of it while it still has value. That way, we insulate ourselves from
millions of gallons of cooking oil a year at restaurants and other businesses most major expenses.
nationwide and processes it, primarily for conversion into biodiesel fuel.
Since then, Corbin has done just that by purchasing 17 new eco-friend- Pumper: What factors did you consider in buying the trucks?
ly, low-emission Freightliner tractor cabs (2017 and Corbin: We looked at versatility — what would fit our needs and do ex-
2018 models) that run on biodiesel fuel and eight actly what we wanted to do. Instead of dealing with multiple suppliers, we
new vacuum tanker trailers built by Advance Pump wanted to use one manufacturer that could provide us with Class 6, 7 and 8
& Equipment. The company also switched from vehicles. When you can narrow the vendor network, you also narrow down
leasing trucks on seven-year contracts to outright the parts suppliers — and you tend to get better service, too.
purchases and plans on replacing 1/5 of its fleet ev- We also looked at which (chassis) manufacturers are the leaders in the
ery year, Corbin says. The tankers are expected to industry, especially in reliability, as well as what their dealer footprint looks
stay on the road for 20 years. like. Since we have customers in all 50
“The senior leaders told me that we already states and self-service in 22 states, we
have a world-class company and world-class em- We want to looked at which company could best
ployees. Now we need a world-class fleet to sup- mitigate our support us if there’s an issue with a piece
port them,” Corbin recalls. “The trucks we had were Reach Jeff Corbin at of equipment out on the road. We also
showing their age. … The fleet replacement plan jeffc@mahoneyes.com.
costs — manage looked at cost-of-ownership statistics
had not been well defined, and we needed to flatten maintenance of the and resale value.
that curve. Maintenance costs were extremely high, and we were experienc- fleet throughout that
ing a lot of shop time.” Pumper: How do the tanker trail-
In addition, the older trucks were hurting the company in an area that
warranty term and sell ers reduce your company’s carbon
too often goes unnoticed: employee-retention efforts. “People don’t think of the equipment at the footprint?
trucks as a big part of driver-retention efforts,” Corbin says. “It’s one of those end of it while it still Corbin: Our fleet includes many
‘soft’ factors that companies don’t always pay attention to. vacuum trucks that use vane-type vac-
“But you have to consider the job our drivers do — it’s hard and physi-
has value. That way, uum pumps. They’re very good and
cally demanding working at restaurants at night, when parking lots are emp- we insulate ourselves reliable, but the downside is they have
ty and customers aren’t there,” he continues. “And getting guys to do that in from most vanes that contact the pump’s housing.
older equipment is difficult if they can go down the street and make almost So they need to be lubricated during op-
the same wage, not work as hard, and drive newer equipment.”
major expenses. eration with oil that’s automatically fed
Corbin talks about the advantages of this fleet-management strategy into the pumps and then exhausted into
— and how septic service contractors could benefit from following this ap-
– Jeff Corbin the atmosphere.
proach. Now we’re switching over to tanker
trailers with trilobe blowers (560 cfm) made by National Vacuum Equip-
Pumper: What prompted the switch from seven-year leases to pur- ment. They cost more upfront, but through reduced maintenance and the
chasing trucks outright? fact that they don’t consume oil, we recoup that cost within one or two years,
Corbin: From an economic standpoint, (the long leases) didn’t make depending on the annual hours of blower operation.
sense for our operations … in terms of flexibility and terms of service. Most (continued)

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In addition, blowers reduce noise levels by about 40 percent. Again, it
all goes back to how to best serve our customers. Since we work in the mid-
dle of the night and many restaurants are located in strip malls that back up
to residential neighborhoods, it’s important for us to reduce the noise so we
don’t disturb our customers’ neighbors.
Pumper: Why did you decide to buy trucks capable of using biodies-
el fuel, and does it reduce your fuel costs?
Corbin: Biodiesel is a renewable fuel that is primarily produced from
new or used vegetable oils. The majority of the finished product our process-
ing plants produce is sold to the biodiesel manufacturing industry. So it’s
important to us, as an environmental company, to support renewable-fuel
efforts by being both a collector of those base products used in the manufac-
turing process as well as an end user of the fuel produced from those base
products. Supporting efforts to increase the use of renewable fuels is simply Pumper: What’s the value of employing a This new oil-and-grease-
the right thing to do. five-year replacement cycle for trucks? collection rig from Mahoney
As for our fuel expenses, the reduction varies according to the rack Corbin: Warranties typically end after Environmental’s features
price of diesel fuel. Biodiesel has evolved immensely in terms of quality over five years, and that’s when the exposure to a Freightliner tractor and a
the last several years and is an environmentally responsible alternative to higher-cost repairs becomes imminent. When tanker built out by Advance
straight diesel and a huge contributor toward reducing our dependence on you look at maintenance costs in years six and Pump & Equipment and
fossil fuels. Again, we’re doing it because it’s the right thing to do. seven, they start to dramatically increase, and carrying a National Vacuum
Equipment blower.
the residual value at year five versus years six
Pumper: How much does a tractor and tanker trailer cost? or seven dramatically drops off, too. So there’s
Corbin: Each combo is just shy of $250,000, with the tractor cabs tak- an intersection where maintenance costs increase and the resale value of
ing up about 60 percent of that cost. When we look at what we spend for equipment drops off.
maintenance on our older equipment and its residual value at the end of
its life cycle, the cost is basically a wash. But we also pick up more fuel ef- Pumper: How far do you have to go in terms of replacing your fleet
ficiency and reduce carbon emissions, not to mention the driver-retention of trucks?
piece combined with more vehicle uptime and reliability. Corbin: By the end of 2017, 1/5 of our fleet was replaced. As we move
forward, we’re trying to thin out the population of (fixed-tank vacuum)
Pumper: Do the new trucks provide a platform for “green” marketing? trucks in favor of the tractor-trailer configurations. They’re much more ef-
Corbin: There’s more marketing value in terms of how our new equip- ficient from a capacity standpoint. The larger tanks allow us to make more
ment looks. Used cooking oil and grease aren’t the cleanest products to stops per route and reduce the time spent off-loading, which in turn de-
handle on a daily basis, so it’s quite a task to keep our equipment clean and creases the amount of miles we run and the fuel we consume.
looking good. But, the new trucks provide a foundation we can build off of Furthermore, when you have a pump truck and something goes wrong,
from a marketing standpoint. The business we are in is “green” in and of it- the whole unit is down. But if a tractor cab goes down, we have the ability to
self, and we are dedicated to supporting the biodiesel industry as a supplier hook another one up to the trailer and the driver can continue on. The larger
and an end user. tank capacity also allows us to run some overnight routes and increase our
We certainly are proud to have this new equipment on a customer’s (geographic) reach.
parking lot. Not all of our work is done at night. Some places are 24 hours Our end goal is to finish replacing all of our trucks within the next four
a day, for example. So from time to time, we do encounter our customers’ years. Then we’ll come back around and start to replace the trucks we put
customers. If those customers walk past our trucks, there’s less odor and the into service during 2017. Sure, it’s a considerable investment. But when you
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When Should You Demand

Cash on the Barrelhead?
Extending credit to customers presents risks, but you can take some simple steps to protect your business
By Erik Gunn
O
ver the past year, you’ve been courting and cultivating potential The size of an organization and financial health are extremely impor-
new customers. After submitting a handful of proposals, at last a call tant when evaluating appetite for risk. A small pumping contractor can be
comes in from a property management firm in need of a septic pump- detrimentally impacted by one bad credit decision, whereas a larger organi-
ing and maintenance at several complexes. But, a little due diligence reveals zation with deep pockets can more easily weather an extremely slow payer
that the new potential client seems to be more risk than the company is will- or, worse, a customer who runs into financial issues and is unable to pay.
ing to stomach. In many instances, small customers present a higher risk than large orga-
While one could argue that the credit inquiry should be done ahead of nizations, though many small ones tend to operate more conservatively or
prospecting efforts, this scenario plays out with unfortunate frequency. within a specific niche to reduce their potential exposure.
“Measuring credit risk and determining who to extend credit to and While maintaining reasonable flexibility in making credit determina-
how much is an art form, not a science,” says Karl Silverberg, a New York tions is advisable, so too is having a framework to operate within, and this is
construction law attorney who regularly handles credit and collections where establishing a corporate credit manual can be very valuable.
matters. “You want to start out running a Dun & Bradstreet or Experian
report on the company, but unless it’s abysmal, it’s not smart business to CREATE A CREDIT POLICY
solely rely on it.” There are a number of advantages or valid reasons for investing the time
and effort to develop a written credit policy, according to Bharpur Singh,
BEYOND CREDIT REPORTS a longtime credit consultant and owner of the New York-based consulting
Credit experts generally agree there’s an array of considerations when firm T. Gschwender & Associates. Among the more important reasons he
looking at a new customer. “Credit reports and financial statements are es- highlights:
sential to review, but business decisions • A written policy is one way to ensure continuity in the event that key
need to be addressed that go beyond cred- Business credit/finance personnel leave the company.
it reports and financial statements,” says • A written policy establishes a basis for consistency.
Hanna Lee Blake, a Washington, D.C.-area environments • The policy provides a reference tool so key questions or consider-
construction law attorney with Watt, Tieder, change over time, and ations are not overlooked.
Hoffar & Fitzgerald. “You want to know if appetite for risk can • It can be used as a training tool.
they have a blemish, is it one single project • It can be used to help evaluate or benchmark job performance against
that went south or is it a historical pattern? If change as well. In the established standards documented in the policies and procedures manual.
they’re a big potential customer, you want to wake of the 2007-08 Singh emphasizes the importance of keeping a credit manual that’s rel-
assess your risk. Are you willing to wait 60- financial crisis, many evant to the way the company actually operates. “Businesses often make the
to 90-plus days for payments? Are you suf- mistake of simply downloading a credit manual online or having a general
ficiently financially sound to take that on? organizations across practitioner attorney draft the policies. But every company is a unique en-
And what’s your recourse should an issue numerous industries tity, and what works for you may not work for me.”
arise with getting payments released?” were forced to tighten Another mistake Singh points out is for a business to draft a credit man-
Many in the industry recommend start- ual and then leave it untouched for years. “Business environments change
ing with a small line of credit if possible and things up. over time,” he says, “and appetite for risk can change as well. In the wake of
putting the onus on the customer to build Bharpur Singh the 2007-08 financial crisis, many organizations across numerous industries
upon it. “If you’re on the fence whether to were forced to tighten things up, and that came on rather quickly. But for
take on a new contract, you should be devoting some time to reading the most, it would be an inhibitive mistake to say the policies imposed back then
terms and conditions of the agreement very carefully,” Blake says. “You want should be untouched today.”
to do everything possible to ensure you retain your lien rights.” She also advis- When payment issues arise, it’s generally advisable to avoid collection
es clients not to fear redlining a contract and eliminating unfavorable terms. agencies and to try and handle things internally. In certain situations, ex-

There’s also a general consensus that pure collection firms don’t typi-
Key Questions a Credit Manual Should Address:
cally take the time to understand individual situations or businesses. “It’s
• Will a credit application be required? best to establish a relationship with a good credit and collections attorney,”
• Must it be signed? If so, by who? Silverberg says. “They will know you on a first-name basis, will understand
• Will the application include a personal guarantee? your business and your clients. Every collections matter is unique, and a
• When must it be signed? general collections firm won’t typically take that into account.” ■
• Will the guarantor be required to provide personal financial
statements?
• How will the creditworthiness of the guarantor be confirmed?
• What are the company’s standard terms of sale?
• Under what circumstances will extended terms be considered?
• Who must approve requests for extended terms, and what form will
this approval take?
• What is the credit manager’s authority limit?
• What are the consequences of exceeding this authority limit?
• Who in management can override credit decisions?
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“It’s not uncommon for customers to want to pay their bill but lack
the resources to make a single large payment,” Silverberg says. “Affordable
monthly payments are an attractive option for these customers. If sent to
outside collections, the agency generally suggests a payment plan as a first
TT4018DT-350 $
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option in the collections process. For this, the business pays a 25 to 35 per-
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For example, assume 10 accounts each with $3,000 balances due were
• 66 Horsepower Kubota • Heavily Constructed Trailer • Hydraulic Powered Reel
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tween $19,500 and $22,500 of the total $30,000 outstanding. Adding to the Diesel Engine Box Frame Variable Speed Control
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Jill Johnson
BUILDING THE BUSINESS
Jill Johnson is a speaker,
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and founder of Johnson
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Reach her at
www.jcs-usa.com.
7 Keys to Small-Business Longevity

You built a successful pumping business and you’d like to hand it down to the kids someday?
Learn these sustainable business practices, and make it to the next generation. By Jill Johnson
E
veryone who starts or leads a business dreams of passing it along to and technology to enhance productivity. They stay on top of competitors
the next generation. But few are successful in making it happen. Every and respond as necessary. By continually adapting, they are able to recog-
year, countless businesses and organizations fail. Long-term success nize trends that may fundamentally transform their industries. Enduring
takes more than hard work and a little luck. Leaders and entrepreneurs who leaders create enterprises that last well beyond their tenure, always looking
achieve exceptional business longevity share seven business practices that ahead to identify tools, resources, ideas and technology that can enhance
move them to long-term success. They think differently. They operate differ- their organization.
ently. And they lead differently.
5. Build substance into the enterprise
1. Engage in ongoing planning with a realistic vision Businesses have come and gone over the decades. Some succeeded
Successful executives and entrepreneurs are prepared to perform be- brilliantly, but most failed to meet the expectations hyped by their found-
yond the startup mode. They continually rewrite their initial business plan to ers and owners. The primary reason is lack of substance; most of what was
explore new opportunities and seek ideas to enhance operations and prof- promoted was smoke and mirrors. Sustainable enterprises have substance.
itability. They are disciplined in writing down their plans, reviewing them, They deliver on their promises. Clients, vendors and employees can count
and sharing with their key employees and advisors. They know ongoing on them. These enterprises demonstrate a consistency of product and ser-
planning keeps them focused and helps to formally evaluate what is work- vice quality that can be trusted over time. A reputation for dependability is
ing and what needs changing. often a real predictor of long-term enterprise success.
2. Establish a realistic vision for the future 6. Control growth

Lasting business leaders also match their vision to their abilities. They Those who survive over the long haul carefully and deliberately manage
leverage one success into another rather than rapidly making huge leaps the size and growth of their business. Those who focus on growth ensure
beyond their capabilities. Those who don’t have a realistic vision risk every- they have adequate finances, equipment and staff to meet their evolving
thing because they reach too high before their cash, talent or operational ca- needs. Those who maintain a smaller size often find they can better man-
pability is prepared for it. Enduring leaders actively and effectively manage age overhead and fixed costs. Maintenance-oriented enterprises may even
their transitions and hire talent to match their future needs. Their success is make more money and have less stress than their growth-oriented peers. In
sustainable because they build it on a viable foundation based in reality, not either case, the most successful business owners effectively manage their
on wishful thinking. appetite for risk and keep business scope within their comfort zone.
3. Implement sound fiscal management 7. Maintain motivation

Fiscal discipline is fundamental to long-term business success. Yet few Staying motivated is tough in any business. Once the day-to-day ac-
leaders have the self-discipline to manage their cash flow for the inevitable tivities begin to become routine, most people lose their enthusiasm. Even
peaks and valleys. They respond to immediate pressures and spend money harder is dealing with the real stresses of leadership. Leaders of enduring
they don’t have. Too many leaders spend money on the flash and glitz, trying enterprises motivate themselves and their employees by continuing to look
to impress people. They never prepare for the future because they’re focused for new opportunities to better meet customer needs. This provides an at-
on living in the moment. Some make ill-advised decisions that create finan- mosphere of innovation and success measured in revenue, customer satis-
cial crises rather than making prudent commitments they can realistically faction and employee retention.
handle. Successful leaders of enduring enterprises focus on building real net
worth by being masters at financial discipline and tightly controlling what Leaders who enjoy enduring business success have learned to con-
they spend. stantly adapt. They respond to competitive pressures by finding ways to
meet evolving customer needs. The secret to long-term success is doing
4. Adapt to changing circumstances things with discipline and excellence. Are you ready to become a leader of
Markets change, and technology advances. Those who are successful an enduring enterprise? If so, what is the first strategy you need to imple-
over the long-term understand and adapt to change. They invest in people ment? ■

Surveying the landscape, Jetstream tools were built to withstand everyday applications.
Let us help you find your waterblasting unit, pump and parts and accessories through
Jetstream, our 12 US FS Solutions rental centers or the 8 JJE Canadian locations.
Remember with Jetstream tools... JUST ADD WATER.
Any Pressure... We’ve Got Your Tools.

MagJet TM
psi
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Visit us at WWETT | Booth #5050 | February 22-24, 2018
©2018 Jetstream of Houston, LLC. All Rights Reserved. Jetstream®, J-ForceTM and MagJetTM are trademarks of Federal Signal Corporation.
We Have Money To Loan
Conserve your working capital. Keep existing credit
lines intact, and enjoy the security of knowing
financing is there when you need it. We offer loan
and leasing plans tailored to individual needs.
NEW AND USED

WASTEWATER
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Quality Septic Supplies JIM THOMAS
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v Programs offer longer terms
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Rejuvenation Package If you are having difficulty getting the Credit you need call Jim Thomas.
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www.keycommercial.com
Flagg-Air™
340HT Aerator
Incredible power What Do You Do
After
MAXAIR 500
Submersible Aerator
Low energy consumption
Our After Hours feature
explores the personal stories
behind the pumper, talking
about what you do in your
leisure time, your personal
interests and
hobbies, your charitable pur-
suits or community
involvement.
Visit Us at the WWETT Show
Pumper welcomes story ideas
Booth #3120 | February 21 – 24, 2018 If you take part in something
interesting outside of work, or
if you know someone in the
To order, call 877-583-0809 pumping business who does.
Send us a note to editor@pumper.com.

BOOTH
4140
Steel Tanks Aluminum Tanks

Polished Aluminum Skirting and Tool Boxes
Vacuum Sales Inc. • 2018 Hino,

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Diesel ...............$105,000
Order Discounted Pumps Online • 2018 Dodge 5500,
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• 2018 Freightliner,
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4x4 ........................$82,500 Diesel 4x4 ...........$81,500
www.vacuumsalesinc.com • 2018 Ford F-550,
• 2018 Dodge 5500,
950 Waste, 300 Fresh
• 2018 Ford F-550,
parts@vacuumsalesinc.com 950 Waste, 300 Fresh, .............................$79,000 Diesel ..................$78,000
Gas......................$67,200 4x4 .......................$84,500 Diesel 4x4 ...........$83,500
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STATES SNAPSHOT
Follow the Golden Rule With Customers

Wastewater professionals should heed this solid advice shared with Andrew Andriola,
president of the Long Island Liquid Waste Association
In States Snapshot, we visit with a member of a state, provincial or

national trade association in the decentralized wastewater industry.
This time, we learn about a member of the Long Island Liquid Waste
Association.
Name and title or job description: Andrew Andriola, president/sales/

service tech
Business name and location: Andriola’s Cesspool Service, Holbrook,
New York
Age: 61
Years in the industry: Lifelong
Association involvement: Long Island Liquid Waste Association mem-
ber, board of directors, and currently president
Benefits of belonging to the association: Since its inception in 1974,

the Long Island Liquid Waste Association has been the advocate for the sep-
tic waste industry in Nassau and Suffolk counties in New York. Most of our
member companies can be considered small businesses, with many hav-
Andrew Andriola is shown with
ing less than five employees. Companies of this size are often at a distinct lucky for me, it does. It could be anything —
his 1994 Ford L900 vacuum
disadvantage when being represented to national, state and local govern- pumping, repairs, an installation project, truck carrying a 4,000-gallon
ments. There is, however, strength in numbers, and Long Island Liquid drain cleaning. tank. (Photo courtesy of Andrew
Waste Association has established an excellent working relationship with Andriola)
the government. The septic industry nationally and locally is now dealing The job I’ll never forget: Late one af-
with nitrogen intrusion and the environmental problems it causes. By work- ternoon, we got a call from a woman crying frantically that she knew her ear-
ing closely with the government, environmental groups, and the public, we rings fell off the shelf and were flushed down the toilet. When we arrived on
are addressing these issues. the job, it turns out she was in her 80s and her husband just bought them for
her before he passed away unexpectedly about a month prior. So, we went to
Biggest issue facing your association right now: In Suffolk County, work. Turns out it was not that hard to fish them out. She had a clean-out at
70 percent of private homes are served by onsite septic systems. Many are the end of the pipe. So, we used a camera to locate the earrings and a sewer
old, deteriorating, and greatly in need of service or replacing. Sewering the jet to flush them down the pipe and found them in the house trap. She was
whole county is neither affordable nor practical. By working together, we are so happy, crying and hugging us, that I didn’t have the heart to charge her.
developing pragmatic solutions to these problems. By sewering where prac-
tical and affordable in critical areas, and through development and installa- My favorite piece of equipment: I like them all — excavators, pump
tion of innovative onsite septic systems — along with education of the public trucks, sewer jet trucks. There is a vast array of septic products and manufac-
and industry workers — we are establishing practical and realistic answers turers of equipment for the septic industry, and most are equally proficient
to this problem. As one would expect, this problem will not be solved over- for the job at hand. However, some of my personal favorites are a 2011 Case
night. We are in the second year of this program, and naturally, there have Construction Equipment excavator along with a 1994 Ford L900 4,000-gal-
been growing pains. Reasonably, this is going to be a long-term effort. lon vacuum truck. Presently, I have been using a Grumman Olson step van
and a 4,000-pound Harben pressure jetter. Most sanitary systems on Long
Typical day on the job: On the service-end of my business, my day Island are buried, so for locating, I have a Spartan Tool camera and a RIDG-
most of the time is not planned. I rely on the phone ringing every day, and ID transmitter.

COMFORT
COMFORT
STATIONS
STATIONS
CONTRACTOR
CONTRACTOR
GRADEGRADE
• JOB •SITES
JOB SITES
& SPECIAL
& SPECIAL
EVENTSEVENTS
• Fully self-contained
• Fully self-contained
• Low floor
• Low
height
floor- easy
heightaccess
- easy access
• Carbon• steel
Carbon outersteel
shell
outer shell
• Fabricated
• Fabricated
steel frame steel frame
• Dedicated
• Dedicated
utility room utility room
• Heated• and
Heated
/or airandconditioned
/or air conditioned
• Commercial
• Commercial
trailer chassis
trailer chassis
• Diamond• Diamond
plate flooring
plate flooring
• Stainless
• Stainless
steel counter counter--.
steel top top , --. ,
• Water •saver
Water faucets
saver faucets
• Low flush
• Lowporcelain
flush porcelain
toilets toilets
Most challenging site I’ve worked on: Due to the broad pattern of soil
• FRP institutional
• FRP institutional
interior surfaces
interior surfaces
conditions found on Long Island, which was formed by a glacier, sometimes • More floor
• More
plans,floorplus
plans,
shower
plus stall
showeroptions
stall options Contractor
Contractor
2-Unlt 2-Unlt
ground conditions are not favorable for installing sanitary systems, and you
end up doing quite a bit of digging before you hit clean sand and gravel. And HANDWASH
HANDWASH
STATIONS
STATIONS
now you must haul all that material offsite and truck in clean sand and gravel
EVENTEVENT
& JOB &
SANITATION
JOB SANITATION
• VERSATILITY
• VERSATILITY
and fill in the hole that you just dug before you can set the sanitary system
Our handwash
Our handwash
unit is designed as a self
unit is designed ascontained
a self contained
systemsystem
which which
and backfill the rest. You were only supposed to be on the job for one day,
allows outdoor
allows outdoor
crowdscrowds
to havetoeasy
have
access
easy access
to warmtosoapy
warm water.
soapy water.
and now it took two or three days. It’s just very time consuming.
• Stainless
• Stainless
steel counter
steel tops
counter
& sinks
tops & sinks
• Self-closing
• Self-closing
water saving
waterfaucets.
saving faucets.
The craziest question I’ve been asked by a customer: Not so much
• Soap & • towel
Soap holders.
& towel holders.
crazy, but “Where does the sewerage go?” In our area, most sewerage is ei- • Hot water
• Hottankwater
& pressure
tank & pressure
tank tank
ther hauled or piped to a treatment plant where — after proper processing • Large •fresh
Large& gray
freshwater
& grayholding
watertanks.
holding� tanks. �
— it is then piped out into the ocean. When I explain it to them and how it • Commercial
• Commercial
trailer chassis
trailer chassis
works, they usually say that can’t be good for the ocean. Then I have to ex- • Paint and
• Paint
branding
and branding
options available.
options available.
plain it again, and for the most part, they understand. • Locking• Locking
utility cabinet
utility with
cabinet
diamond
with diamond
plate doors
plate doors
• Mirror •& Mirror
Lighting & Lighting
If I could change one industry regulation, it would be: To bring all accessories
accessories
availableavailable
sanitary covers — residential and commercial — to grade for easier locating
and access.
PORTABLE
PORTABLE TOI LET
TOI LET
TRANSPORTERS
TRANSPORTERS
Best piece of small business advice I’ve heard: That would be from my QUALITY
QUALITY
CONSTRUCTION
CONSTRUCTION
• BUILT
• BUILT
FOR SAFE
FOR DELIVERY
SAFE DELIVERY
father when he retired. We have a large residential customer base. “Continue ExplorerExplorer
improvesimproves
transporttransport
safety bysafety
directly
by securing
directly securing
most sizes
most
of sizes
toilet skid
of toilet skid
to treat them the way you would want to be treated and be fair-priced, and to the specially
to the specially
designeddesigned
carrier slats
carrier
on slats
the trailer
on thebed.
trailer bed.
they will always recommend you and always come back for future service”
— and that’s held true for the last 16 years.
If I wasn’t working in the wastewater industry, I would: I’ve been in

this business most of my life. I guess I’d say firefighter, cop, school teacher.
I’ll let you know in my next life. 12 -Tollet
12 -Tollet
Transporter
Transporter
ShownShownhere. here.
We haveyourslze
We haveyourslze
... 1-24 ... 1-24
Crystal ball time — This is my outlook for the wastewater industry:
Sewers will be installed in environmentally endangered areas where practi- Manufactured
Manufactured
By: By:
ColumbiaColumbia
SanitarySanitary
Plumas Sanitation SatelliteSatellite
Plumas Sanitation Industries
Industries
Golden, Golden,
McKee Technologles
McKee Technologles CO CO Portola, Portola,
CA CA Minneapolis,
Minneapolis,
MN MN
cal and/or affordable. As on Long Island, the septic industry in many areas Elmira, ON (303) 526-5370
Elmira, ON (303) 526-5370
(530) 832-0370 (800) 328-3332
(530) 832-0370 (800) 328-3332
of the country will see the development and installation of innovative and Island Johnny
IslandLLC.
Johnny LLC. Ted Hoover Elton Tamplin
Ted Hoover Elton Tamplin
Steve Bale
Steve
Ent.Bale Ent.
alternative onsite systems. These systems will require a more involved in- Shelton, Shelton,
WA WA Apopka, Apopka,
FL FL Crossfield,
Crossfield,
AB ABMansfield,
Mansfield,
TX TX
(360) 426-6697
(360) 426-6697(407) 709-8175 (866) 587-7262
(407) 709-8175 (254) 379-1384
(866) 587-7262 (254) 379-1384
stallation and yearly servicing along with additional education for service
people on the new technologies. ■
Explore
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the the
Finest
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in Sanitation!
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Preventing your valves from freezing will
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MADE IN USA
TRADE ASSOCIATIONS
If you would like your wastewater trade association added to this list, send contact information to editor@pumper.com.
Serving the Industry

Visit your state and provincial trade associations
Alabama Indiana Nebraska

Alabama Onsite Wastewater Association Indiana Onsite Waste Water Professionals Association Nebraska On-site Waste Water Association
www.aowainfo.org; 334/396-3434 www.iowpa.org; 317/889-2382 www.nowwa.org; 402/476-0162
Arizona Iowa New Hampshire

Arizona Onsite Wastewater Recycling Association Iowa Onsite Waste Water Association New Hampshire Association of Septage Haulers
www.azowra.org; 928/443-0333 www.iowwa.com; 515/225-1051 www.nhash.com; 603/831-8670
Arkansas Granite State Designers and Installers Association

Kansas
Arkansas Onsite Wastewater Association www.gsdia.org; 603/228-1231
Kansas Small Flows Association
www.arkowa.com www.ksfa.org; 913/594-1472
New Mexico
California Professional Onsite Wastewater Reuse
Kentucky
California Onsite Wastewater Association Association of New Mexico
Kentucky Onsite Wastewater Association
www.cowa.org; 530/513-6658 www.powranm.org; 505/989-7676
www.kentuckyonsite.org; 855/818-5692
Colorado Maine New York

Colorado Professionals in Onsite Wastewater Long Island Liquid Waste Association, Inc.
Maine Association Of Site Evaluators
www.cpow.net; 720/626-8989 www.lilwa.org; 631/585-0448
www.mainese.com.
Connecticut Maine Association of Professional Soil Scientists North Carolina

Connecticut Onsite Wastewater Recycling Association www.mapss.org. North Carolina Septic Tank Association
www.cowra-online.org; 860/267-1057 www.ncsta.net; 336/416-3564
Maryland
North Carolina Portable Toilet Group
Delaware Maryland Onsite Wastewater Professionals Association
www.mowpa.org; 443/570-2029 www.ncportabletoiletgroup.org; 252/249-1097
Delaware On-Site Wastewater Recycling Association
www.dowra.org North Carolina Pumper Group
Massachusetts www.ncpumpergroup.org; 252/249-1097
Florida Yankee Onsite Wastewater Association
Florida Onsite Wastewater Association www.maowp.org; 781/939-5710 Ohio
www.fowaonsite.com; 321/363-1590 Ohio Onsite Wastewater Association
Michigan www.ohioonsite.org; 888-294-0084
Georgia Michigan Onsite Wastewater Recycling Association
Georgia Onsite Wastewater Association www.mowra.org Oregon
www.onsitewastewater.org; 678/646-0379 Oregon Onsite Wastewater Association
Michigan Septic Tank Association
Georgia F.O.G. Alliance www.msta.biz; 989/808-8648 www.o2wa.org; 541/389-6692
www.georgiafog.com
Minnesota Pennsylvania
Idaho Minnesota Onsite Wastewater Association Pennsylvania Association of Sewage Enforcement Officers
Onsite Wastewater Association of Idaho www.mowa-mn.com; 888/810-4178 www.pa-seo.org; 717/761-8648
www.owaidaho.org; 208/664-2133
Pennsylvania Onsite Wastewater Recycling Association
Missouri www.powra.org
Illinois Missouri Smallflows Organization
Onsite Wastewater Professionals of Illinois www.mosmallflows.org; 417/631-4027 Pennsylvania Septage Management Association
www.owpi.org www.psma.net; 717/763-7762

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Tennessee NATIONAL Onsite Wastewater Systems Installers of Manitoba, Inc.

Tennessee Onsite Wastewater Association www.owsim.com; 204/771-0455
www.tnonsite.org. Water Environment Federation
www.wef.org; 800/666-0206 New Brunswick
Texas New Brunswick Association
National Onsite Wastewater Recycling Association of Onsite Wastewater Professionals
Texas On-Site Wastewater Association
www.nowra.org; 800/966-2942 www.nbaowp.ca; 506/455-5477
www.txowa.org; 888/398-7188
National Association of Wastewater Technicians
Education 4 Onsite Wastewater Management
www.nawt.org; 800/236-6298
Nova Scotia
www.e4owm.com; 713/774-6694 Waste Water Nova Scotia
www.wwns.ca; 902/246-2131
Virginia CANADA
Virginia Onsite Wastewater Recycling Association Ontario
www.vowra.org; 540/377-9830 Ontario Onsite Wastewater Association
Alberta
www.oowa.org; 855/905-6692
Alberta Onsite Wastewater Management Association
Washington www.aowma.com; 877/489-7471 Ontario Association of Sewage Industry Services
Washington On-Site Sewage Association www.oasisontario.on.ca; 877/202-0082
www.wossa.org; 253/770-6594
British Columbia
WCOWMA Onsite Wastewater Management of B.C. Saskatchewan
Wisconsin www.wcowma-bc.com; 877/489-7471 Saskatchewan Onsite Wastewater
Wisconsin Onsite Water Recycling Association Management Association
www.wowra.com; 608/441-1436 British Columbia Onsite Sewage Association www.sowma.ca; 877/489-7471
www.bcossa.org; 778/432-2120
Wisconsin Liquid Waste Carriers Association
www.wlwca.com; 608/441-1436 Canadian Regional
Manitoba Western Canada Onsite Wastewater
Manitoba Onsite Wastewater Management Association Management Association
www.mowma.org; 877/489-7471 www.wcowma.com; 877/489-7471

PRODUCT NEWS
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The Easy Start Unloader Plumbing Kit from Water Cannon Inc.
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seat. It adjusts from 100 to 5,650 psi and has an adjustable
ergonomic handle, featuring a tamper-resistant setting. The kit has
two inlet and bypass ports and a built-in easy-start feature so the pump can
start without static back pressure. It must be mounted in a vertical position.
800-333-9274; www.watercannon.com.
SJE-RHOMBUS EZCONNEX
FLOAT SWITCH CONNECTION
SYSTEM
DIVERSIFY WITH in the The EZconnex quick-release Float Switch Con-
TEMPORARY FENCING SPOTLIGHT nection System from SJE-Rhombus has a four-
port manifold that connects one to four EZcon-
Septic service may be your main revenue By Craig Mandli nex float switches for level control applications. Its col-
generator, but for pumpers who provide portable or-coded wiring pairs and corresponding colored caps
sanitation, it doesn’t hurt to diversify your service offerings when it comes to serv- make for easy installation and maintenance. The system
ing special events. Temporary fencing is a logical next step. That’s why Oxford is rated for temporary submersion, and a dual-seal design pro-
Plastics offers the TempFence system that is designed for easy setup and is tects against water ingress and corrosive gases. It is CSA certified and offers
geared toward special events. multiple manifold and float-switch cable lengths to suit a variety of applica-
The TempFence system utilizes lightweight but durable wire mesh fence panels tions. 888-342-5753; www.sjerhombus.com. ■
constructed with the mesh attached within the frame, eliminating hang-ups and
entanglement. The panels interlock when stacked, allowing contractors to stack
them 100 high to a total height of 7.5 feet. This allows for more panels hauled per
truckload, more secure transport, and easy handling by one worker.
Featured In We provide
An Article? reprint options
“With the mesh welded on the inside, large stacks can be easily moved with a
forklift in your yard,” says Jacob Sardinha, a sales representative for Oxford Plas-
tics. “They also don’t have any points or sharp edges, which helps reduce worker
injuries and provides a safer panel for the general public.”
The panels are compatible with many existing panel stands or can be paired
Pumper
TM February 2013 PUMPER profiLe
D E D I C A T E D T O T H E L I Q U I D W A S T E I N D U S T R Ywww.promonthly.com oN locAtIoN
Taking
COVER Owner Jeff Rachlin records data
STORY tHe JoB: Oregonfrom
Jamboree
the Jet Inc. control panel
locAtIoN: Sweet Home, Ore.dispersal system.
on a drip
tHe PRo: Buck’s Sanitary
(PhotosService
by Jack Ramsdale)
A Watchful a Bow
<<< Susie Sieg, of Buck’s Sanitary Service,
unloads a Satellite Industries Maxim 3000
PORTABLE RESTROOM OPERATOR Pennsylvania’s OnSite Management grows
restroom its
with several of the company’s fence weight products, including OxBlock, BigFoot,
®
at the Oregon Jamboree.
EYE
May 2013 www.pumper.com (Photos by Peter Krupp)
maintenance contract business to provide quality,
At theroutine
oregon care for customers’ septic systems and build
Jamboree
musicafestival,
more consistent
the crew revenue stream
the teaM
at Buck’s Sanitary Service
Lisa and Scott Weld, owners of Buck’s
provides service that sings Sanitary Service in Eugene, Ore., have a
BY BettY dAGeFoRde staff of 10 — an office worker, yard worker,
part-time mechanic and seven drivers.
By Ken Wysocky Lisa works in the office answering phones
and managing the creative and marketing
side while Scott fills in on everything
A Watchful T
from management to running routes to
Taking
o improve cash flow, operate more efficiently,
EYE
maintenance. Five people worked on the
lower prices, and boost customer loyalty while
Oregon Jamboree along with the Welds
fending off competitors, OnSite Management Inc.
and their three children, Maren, 9; Milah,
in West Chester, Pa., employs a simple and inexpensive
13; and Sten, 17; who are accustomed to
POSTERS
tool: maintenance contracts.
and the OxStand. BigFoot fence weights offer an alternative to sandbags, while
helping out at events.
a Bow
Jeff Rachlin, who owns OnSite Management along
with partners Bud Baroni and Derald Hay, says the
company has been using maintenance contracts for about “The very day we found out we’d
10 years. Slightly more than 20 percent of the company’s have to move our shop, somebody
5,000 or so accounts have signed maintenance contracts,
the crew at Buck’s Sanitary and that number continues to grow.
came through the door and said,
‘Do you want to buy Buck’s back?’
provides
Pennsylvania’s service
Jeff that sings
Rachlin “The rest of our customers just haven’t reached that
teachable moment yet, where they’ve just had a major It was really a door closing, door
for oregon
serves clients Music Festival
with thorough repair or watched the previous homeowner go through opening, all in the same day.”
onsite system
Page 10 maintenance a $10,000 to $40,000 system replacement,” Rachlin says.
“They figure ‘If it ain’t broke, don’t fix it.’ Everyone learns
Scott Weld
Page 16 differently … but usually, cost is a big influence.”

coMpany history
OnSite Management – which tests, designs,
inspects, installs and services septic systems in a four- In April 2012, Lisa and Scott Weld
2013 EXPO SHOW ISSUE county area in southeastern Pennsylvania – markets the
contracts to new customers after installing a system, and
bought Buck’s — for the second time. Their
first crack at it was in 1995 when Scott’s
Entertainment: Just an ‘Ole Boy’ Page 16 | Expo Eats: 10 to Try Page 38 | Attractions: Tip a Frosty Mug Page 30 to existing customers, but only after their system passes father heard the 20-year-old business was
an inspection. having problems. The family made an offer
February 25 - 28, 2013, Indiana Convention Center to the founder and operated it for four
Rachlin says maintenance agreements benefit both
OxBlock high-visibility feet are an alternative to concrete feet, and the OxStand
Profile
Starting At
customers and the company. years as an add-on to their trash and septic
We’re For customers, regular inspections save money in

OnSite Management Inc., West
service business. In 1999, when Weld’s
Chester,
sold it toPa.
ALLWhite
IN
father retired, they a national
the long run by detecting small problems before they
solid waste company. Weld went to work
lead to costly system failures. And customers appreciate
The
FOUNDED: 1997 for that company, then 10 years later tried
making smaller quarterly payments instead of receiving
OWNERS: Jeff Rachlin, Bud Baronihisandhand
Derald Hay at self-employment in the
Personal customer attention one large pumping bill. The contracts effectively enable
again
Glove Test
EMPLOYEES: 9 trash business. A few challenges
Pennsylvaniacropped
drives Alberta Septic Systems them to amortize the cost of tank pumping over the life of the contract,
SPECIALTIES: Testing, designing, up,
inspecting,
but they turned out to be fortuitous,
Page 26 which runs for three years. Furthermore, they end up paying less for service
installing and pumping septic systems
says Lisa Weld.
★
cleanliness means success for because the company can schedule pumping routes more efficiently.
SERVICE AREA: Southeastern Pennsylvania
North carolina’s teS Group For OnSite Management, quarterly contract payments generate more
AFFILIATIONS: Pennsylvania Septage Management Association, National
Page 18 consistent cash flow, as opposed to one pumping fee charged every several
Association of Wastewater Technicians
35
(continued) WEBSITE: www.onsitemgt.com (continued)
$
years. In addition, contracts give customers a built-in motivation to stick
with the company. (If a customer moves, the contract is transferable to the
Let’s roLL
new homeowner; if the new owner doesn’t want it, the old owner may get
Eight times, Sunday through Wednesday, a caravan of three trailers
a credit for work not performed, or might owe the company money if the
provides an alternative to tube stands. All are designed to provide safe alterna-
made the hour-long drive up Interstate 5 from the company’s yard to the
payments made don’t equal the value of the work performed.) “It’s easier to send a driver Jamboree site to deliver units. Two of their 15-year-old company-built
“It takes them out of the market,” Rachlin explains. “When they have a
trailers held 16 units each and a third trailer carried 20 (also company-built, It’s like a car, in that if
problem, they know they can call someone who’s familiar with their system, to pick up toilets if they’re using an Explorer receiver from McKee Technologies, Inc.). The company you’re educated and you
instead of looking through the Yellow Pages or going on the Internet to used service vehicles to pull the trailers.
find someone. Plus, it keeps their price down because the biggest cost for all in one spot. I probably know it needs oil changed at certain
Weld tried a new approach for the removal process. Sunday night
us is getting out to a job and back. So if we can schedule, say, six houses at intervals, you’ll do it. The same thing is
spent a little bit extra labor, and continuing Monday, the team pumped and moved all units to a single
a time, it helps us be more efficient, and we can pass those savings on to staging area, which he felt simplified the job. “It’s easier to send a driver to true with septic systems. Once they’re
the homeowners.” but at least you don’t pick up toilets if they’re all in one spot,” he explains. “I probably spent a little educated, customers will follow
bit extra labor, but at least you don’t have to send somebody with a map to
coMMon-cents strategy
up with service intervals.
have to send somebody go to this campground, get these six, go to another campground, get these
Rachlin says he settled on the idea for maintenance agreements when eight. Then you start leaving sinks behind and the (handicap unit) doesn’t - Jeff Rachlin
an HVAC contractor tried to sell him a maintenance plan on a new system in with a map to go to this fit. It’s just a logistics nightmare trying to get the loads to work out.” During
his home. “I figured if they can do it, why can’t we?” he says. the week, they grabbed units as schedules permitted.
campground, get these six,
custoMer education
Here’s how the contracts work: In Field services technician Dave keepin’ it cLean
exchange for quarterly payments, OnSite
go to another
Burgess getscampground,
ready to measure
Rachlin adds that educating customers is an
Jamboree organizers required someone be on site and available by
Cloud Computing Management performs two inspections geta these
the solids level in a residential
eight.’’
septic tank. radio at all times so Weld, his son and another member of the team stayed in
important part of the company’s marketing and
^^^ Satellite Industries Tufway restrooms
contract sales are lined up and ready to go before the
efforts.
Raises Productivity Sky-High year, which includes a pumping, if needed. a motor home at one of the campgrounds. Oregon Jamboree, complete with
Vacuum truck operator Dave Wilkerson (left) and
lighting
“After westrung
installinathe front ofwe
system, thego
units.
out and do
tives to traditional temporary fencing. Tube stands with sandbags and concrete
The technician checks the solids level Scott Weld Venue units were serviced each night fromtechnician
11 p.m. Dave
to 2 Burgess
a.m. Atreturn
6:30 hose onto the company’s an orientation,” he says. “The more they know,
Pumper
and the structural integrity of the tank above the liquid level, cleans filters, a.m. they started in on the campground units, 2007 Volvo around
finishing vacuum truck, built out by Advance Pump &
9:30 a.m. the better off we both are in terms of prolonging
The paper trail used to bog down some aspects of operations at OnSite flushes the laterals, and hydro-pressurizes the system once a year. If a tank is Equipment Inc., after pumping a septic system. the life of the system. If it’s designed, installed
During the day, they pumped out 20 RVs and 19 holding tanks — 10 at the
Management Inc. in West Chester, Pa. But that changed dramatically when emptied, a technician also checks its structural components. two shower facilities and the balance for the food vendors. and maintained properly, we believe it should last
the company went to cloud-based data storage, which greatly improved “Early on, we were going to do maintenance intervals three to four times Five service vehicles were used: A 2010 Peterbilt 335 and a 2008 indefinitely. And the more confidence they have in
productivity by providing companywide access to documents – even for a year, but we’ve found that twice-a-year intervals are more cost-effective,” professionaL
International 4300, both Background heLps
built out by Progress Vactruck with 1,500-gallon us, the more likely they’ll continue to be our customer in the future. It’s all DEDICATED TO THE LIQUID WASTE INDUSTRY
employees on remote work sites, says Jeff Rachlin, one of the company’s Rachlin says. The company freshwater
waste/500-gallon developed aluminum
its own contract
tanks;and inspection
a 2001 Isuzu forms. The
FTR from about building trust and relationships.
co-owners. As a bonus, homeowners that sign<<< The Buck’s team
maintenance includes,
contracts getfrom
billed at latter task wasn’tTruck
Workmate/FMI as daunting
Sales &as it maywith
Service sound, Rachlin says,
an 850-gallon because of his
waste/350-gallon “Basically, I’ve found that it’s like a car, in that if you’re educated and
As an example, septic system inspection reports that used to be left, Milah Weld, Susie Sieg, Josh involvement withtank;
professional
regular hourly rates for after-hours emergency calls,Weld,
Wooley, Sten RachlinScottsays.
Weld and freshwater steel and two organizations
2000 Internationaland networking
4700s built with
out byothers
Lely you know it needs oil changed at certain intervals, you’ll do it,” he adds. “The
available only in paper form are now scanned as digital .pdf files and in the industry.Inc.
Manufacturing Hewith
belongs to the
750-gallon Pennsylvania Septage
waste/350-gallon freshwaterManagement
steel tanks. same thing is true with septic systems. Once they’re educated, customers
Technicians fill out and leave behind a copy of a checklist so the
Eric Brownrigg.
posted on a remote server employees can access via home computers, Association, sitting on the organization’s education committee. He will follow up with service intervals.”
homeowner knows when the inspection occurred, the condition of system All have Masport pumps.
laptops and smartphones. The company pays a minimal monthly fee for also teaches courses technicians take to become certified septic system After pumping a tank and performing a 20-point inspection for a new
the service, he says. components and whether repairs are needed. If it’s a serious issue, staffers Waste was transported to the company’s yard each night and transferred
inspectors. In addition, he’s a member of the National Association of customer, technicians leave behind a completed inspection checklist,
“It really helps send out a letter and/or make followup phone calls. to a 20,000-gallon tank. From there, another pumping contractor picked up
we after
foundnormal
“The very day out we’d have to move our shop, somebody
I used to figure that if
country music festival. Surprisingly, Wynonna Judd said yes and the festival Wastewater Technicians.
the waste and disposed of it by land application.
a thank-you bag with a company refrigerator magnet that displays
PUMPER profiLe
hasRachlin
®
business
came hoursthe
through or door
on weekends,”
and said, ‘Do you want to buy Buck’s back?’ It attracted declined to ever
top talent disclose theInprice
since. 2012,ofthe the quarterly
9,000 contract
residents fees,
welcomed “Being a (certification) instructor allows me to stay on top of the latest essential contact information, a brochure that explains how to take care
Rachlin says. “If I need records, I don’t youallcould access any but notes it’s a August
direct function
3-5, mostof how much time technicians spend on-
was really a door closing, door opening, in the same day.” They quickly 40,000 visitors of whom camped out. Judd was back to help inspection techniques, and belonging to NAWT keeps me abreast of things of a septic system, and another brochure that provides details about the May 2013 www.pumper.com
have to run
jumped back
at the to the office and get
chance.
information within two
site – a figure
celebrate thethe company20th
Jamboree’s got aanniversary,
better handle on over
along withtime.
Rascal“Our customer
Flatts, Dierks saMe
going onBut different
nationally,” he says. “Our forms continue to evolve over time as new maintenance contracts. COVER Owner Jeff Rachlin records data
information. Plus, it helps me talk more
Today their business is exclusively portable restrooms, serving the
checklists
Bentley, theshow us solids-content
Charlie Daniels Band,trends … which
and enough help usfor
performers better predict
22 shows on technologies emerge
In one sense, andwas
Weld employees
an old pro – and even
at this customers
event, – “pretty much
so it was Check out a video with Jeff Rachlin STORY from the Jet Inc. control panel
intelligently to customers if they call me
100-mile-wide
minutes, you were when a tank Other
two stages. will need to be pumped,”
attractions included beerhe says.
and “Th
wineat,gardens,
in turn,merchandise
allows us to suggest
businesschanges. Forhe
as usual,” example,
says. On thethefrequency of our visits
other hand, (forand scope had
the size talking about the OnSite Management on a drip dispersal system.
after hours.” Willamette Valley. They’ve got about 1,500 Satellite Industries
(Photos by Jack Ramsdale)
Rachlin(andpretty efficient. (Cloud schedule
booths andvisits to other
a kids’ nearby
zone. customers,
The event is held inwhich boosts effi20-acre
a no-facilities, ciency.”park-like maintenance intervals)over
changed because of customer input.”
blocks are widely used in the industry but are prone to damage, requiring fre-
units As
— gray Tufways and Maxims a few white ones for weddings, and changed significantly the years — their first year, they brought in 60 operation at www.pumper.com
another example, setting near the edge of the picturesque town.
green unitsSelling
for onecustomers
venue and onfour
the campgrounds.
idea of “That was the most difficult ^^^ Milah Weld helps out her father’s crew, keeping restrooms and hand-wash
cites units for their
something asUniversity
simple as of Oregon
a tailgating; “quack shacks,” they call
computing) knocks stations stocked with soap and paper products at the Oregon Jamboree, includ-
them after list
the for
Oregon Ducks mascot), several ADA-compliant Freedoms eQuipped for the Work regular
thing formaintenance
me,” he says.is“Soeasier if they’ve
I had to get my act together.” He quickly got his
materials a septic system ing these Wave sinks from Satellite Industries.
it down to literally Technicians use the company’s four Ford pickup trucks to do just
armsincurred
around it.a “You’ve
major expense,
got to justlike a your
scratch Owner Jeffand
head Rachlin
kick it in gear and
A Watchful
and wheelchair-accessible
installation. Rachlin puts it Liberties
on the — an Ameri-Can Engineering Crowd By the nuMBers
someone ■ (right) prepares to
Pleaser restroom
server where it’s trailer, seconds,
and two smaller
easily accessible depending
Comfort on from
Station trailers inspections, and they can perform minor repairs during the inspections. go. We didn’t
system stop moving
replacement, all weekend.”
or heard
Pennsylvania’s OnSite Management grows its
EYE
The company brought in 265 units (20 Maxims, 10 Freedoms, 20 else’s story of problems uncovered in a inspect a septic
Advanced Containment
to a work crew. So if a crewSystems,
finishes Inc. About 50 percent of their work is Along with the pickup trucks, OnSite Management owns a 2007 Volvo truck, tank as vacuum
the Internet speed.
special events,
a project early,including, in 2012,
they can access thethe U.S. Olympic track-and-field trials.
Liberties, one Standing Room Only urinal unit, and the balance Tufways),
built by Advance Pump & Equipment, Inc. and equipped with a 4,000-gallon
three restroom trailers, and 73 hand-wash stations (half Satellite Industries
time-of-sale septic system inspection.
“The bottom line is that
truck operator Dave
Wilkerson evacu-
MORE INFO maintenance contract business to provide quality,
materials list for the next job and get
started instead of coming back to the
- Jeff Rachlin aluminum
Waves from
Denver;
tank
the and
a J-3000
rented from
a Demag-Wittig
company’s inventory, the RFL-100 pump made
rest PolyPortables,
Jet Set portable pipe cleaner made by General Pipe
a colleague).
Inc.by
TagGardner
Alongs maintenance is cheaper compared to ates the contents. Advanced Containment
Systems, Inc.
Masport, Inc.
800/228-4510
Progress Vactruck
800/467-5600 routine care for customers’ septic systems and build
Making connections
a more consistent revenue stream
office to retrieve a hard copy. replacing a system,” Rachlin says. “If we 800/927-2271 www.masportpump.com www.progressvactruck.com
Cleaners/General Wire Spring; a GenEye pipeline inspection and locating www.acsi-us.com
The
“It’sWelds
hard live in Sweet(productivity
to quantify Home so they’ve always
and profi tabilityhad the hometown
gains),” he Some 115 units, including five handicap-accessible, were set up at the replace a system during a real-estate transaction, the buyer
system, also made by General Pipe Cleaners; a RIDGID SeeSnake pipeline
advantage
continues. for But the Jamboree
he says andno
the crew Buck’s
longerhas
hasdone it since
to spend its beginning
valuable time in main venue — a few at bus stops, the hospitality center, and parking lots, sees what the seller is going through – it’s a great teaching McKee Technologies - Satellite Industries
inspection
but the bulkcamera;
in large and a RIDGID
banks, along NaviTrack Scouthand-wash
with six to eight sonde pipestations,
locator. were point,” he says. “They can see that with a maintenance Ameri-Can Engineering Explorer Trailers 800/328-3332
A Watchful
searching
1996. Theyfor feelrecords.
confident they’ll retain the work as long as they provide good 574/892-5151 866/457-5425 www.satelliteindustries.com
The at
placed company
the fouralso relies
corners ofon
theafacility.
2007 Volvo tri-axle
The crew dump
placed thetruck,
ACSI atrailers
Mack contract, they don’t have to worry about that any more. It’s as
service“With
and5,000 customers,
a reasonable and sometimes working on 10 to 20 accounts
price. www.ameri-can.com www.mckeetechnologies.com (See ad page 27)
EYE
single-axle dump
near the stage fortruck, a 25-ton trailer
the performers made
and the by Eager Engineering
Ameri-Can Beaver Trailers, a 25-
trailer in close to flush and forget as you can be.” (See ad page 46)
at a time, the cloud makes information management much easier and
convenient,” he concludes. “I used to figure that if you could access any ton
thetrailer made by Rogers
food court/beer Brothers
garden, Corp.,
along with theaurinal
2011 PC 160 excavator made by
unit. It also helps that consumers are becoming more aware Lely Manufacturing, Inc. Workmate/FMI Truck
the Main event Komatsu Ltd.,units
a CT322 compact track stations
loader made 800/334-2763 PolyPortables, Inc. Sales & Service
information within two minutes, you were pretty efficient. (Cloud computing) Thirty and six hand-wash were by Deere &inCo.,
arranged twoabanks
420D of the importance of septic system management, especially
www.lelyus.com 800/241-7951 800/927-8750
knocks it down
In the to literally
early ’90s, whenseconds, depending
Sweet Home on the Internet
came up withspeed.”
an idea to help backhoe/loader manufactured
at a smaller, adjacent venue. byTheCaterpillar
rest of theInc. and a 2012
inventory wasE35 compact
taken to 23 as more municipalities and/or states require septic system www.polyportables.com www.fmitrucks.com By Ken Wysocky
excavator made by Bobcatunits
Co. were rented to individual campsites. inspections before a home is sold. (See ad page 33)
fund civic projects, this little town asked a big star to perform at their first campgrounds. Thirteen
(continued)
(continued)
quent repairs and replacement.

T
o improve cash flow, operate more efficiently,
Reprinted with permission from PRO™ / February 2013 / © 2013, COLE Publishing Inc., P.O. Box 220, Three Lakes, WI 54562 / 800-257-7222 / www.promonthly.com lower prices, and boost customer loyalty while
fending off competitors, OnSite Management Inc.
in West Chester, Pa., employs a simple and inexpensive
tool: maintenance contracts.
Pennsylvania’s Jeff Rachlin Jeff Rachlin, who owns OnSite Management along
serves clients with thorough

with partners Bud Baroni and Derald Hay, says the
company has been using maintenance contracts for about
Sizes: 24" x 30" & 36" x 45"

onsite system maintenance 10 years. Slightly more than 20 percent of the company’s
5,000 or so accounts have signed maintenance contracts,
Page 16 and that number continues to grow.
“The rest of our customers just haven’t reached that
teachable moment yet, where they’ve just had a major
repair or watched the previous homeowner go through
a $10,000 to $40,000 system replacement,” Rachlin says.
LASER
“They figure ‘If it ain’t broke, don’t fix it.’ Everyone learns
differently … but usually, cost is a big influence.”
OnSite Management – which tests, designs,
“Sandbags are typically not aesthetically pleasing and can be a tripping haz-
inspects, installs and services septic systems in a four-
We’re
county area in southeastern Pennsylvania – markets the
contracts to new customers after installing a system, and
ALL IN
to existing customers, but only after their system passes
an inspection.
Rachlin says maintenance agreements benefit both
Personal
customers and customer
the company. attention Profile
drivesFor Alberta
customers,Septic Systems save money in
regular inspections
the long
Page 26 run by detecting small problems before they
OnSite Management Inc., West Chester, Pa.
lead to costly system failures. And customers appreciate
FOUNDED: 1997
making smaller quarterly payments instead of receiving
OWNERS: Jeff Rachlin, Bud Baroni and Derald Hay
one large pumping bill. The contracts effectively enable
EMPLOYEES: 9 Pennsylvania
them to amortize the cost of tank pumping over the life of the contract,
SPECIALTIES: Testing, designing, inspecting,
which runs for three years. Furthermore, they end up paying less for service
installing and pumping septic systems
★
because the company can schedule pumping routes more efficiently.
SERVICE AREA: Southeastern Pennsylvania
For OnSite Management, quarterly contract payments generate more
REPRINTS
AFFILIATIONS: Pennsylvania Septage Management Association, National
ard,” Sardinha says. “They can also rip open and spill, leaving the fence vulner-
consistent cash flow, as opposed to one pumping fee charged every several
Association of Wastewater Technicians
(continued) WEBSITE: www.onsitemgt.com
years. In addition, contracts give customers a built-in motivation to stick

with the company. (If a customer moves, the contract is transferable to the
new homeowner; if the new owner doesn’t want it, the old owner may get
a credit for work not performed, or might owe the company money if the
payments made don’t equal the value of the work performed.)
“It takes them out of the market,” Rachlin explains. “When they have a
problem, they know they can call someone who’s familiar with their system,
instead of looking through the Yellow Pages or going on the Internet to
find someone. Plus, it keeps their price down because the biggest cost for
us is getting out to a job and back. So if we can schedule, say, six houses at
a time, it helps us be more efficient, and we can pass those savings on to
the homeowners.”
able to collapse.” Starting At

coMMon-cents strategy It’s like a car, in that if
Rachlin says he settled on the idea for maintenance agreements when
an HVAC contractor tried to sell him a maintenance plan on a new system in you’re educated and you
his home. “I figured if they can do it, why can’t we?” he says. know it needs oil changed at certain
intervals, you’ll do it. The same thing is
Here’s how the contracts work: In Field services technician Dave
exchange for quarterly payments, OnSite Burgess gets ready to measure true with septic systems. Once they’re
Cloud Computing Management performs two inspections a the solids level in a residential
septic tank.
educated, customers will follow
Raises Productivity Sky-High up with service intervals.
10
year, which includes a pumping, if needed.
The technician checks the solids level
and the structural integrity of the tank above the liquid level, cleans filters, - Jeff Rachlin
$
The paper trail used to bog down some aspects of operations at OnSite flushes the laterals, and hydro-pressurizes the system once a year. If a tank is
Management Inc. in West Chester, Pa. But that changed dramatically when emptied, a technician also checks its structural components.
the company went to cloud-based data storage, which greatly improved “Early on, we were going to do maintenance intervals three to four times
custoMer education
productivity by providing companywide access to documents – even for a year, but we’ve found that twice-a-year intervals are more cost-effective,” Rachlin adds that educating customers is an
employees on remote work sites, says Jeff Rachlin, one of the company’s Rachlin says.
co-owners. important part of the company’s marketing and
As a bonus, homeowners that sign maintenance contracts get billed at contract sales efforts.
As an example, septic system inspection reports that used to be
OxBlocks are 53 pounds, and the end caps are available in high-visibility col-
regular hourly rates for after-hours emergency calls, Rachlin says. “After we install a system, we go out and do
available only in paper form are now scanned as digital .pdf files and Vacuum truck operator Dave Wilkerson (left) and
Technicians fill out and leave behind a copy of a checklist
technician Dave Burgessso the
return hose onto the company’s an orientation,” he says. “The more they know,
posted on a remote server employees can access via home computers,
laptops and smartphones. The company pays a minimal monthly fee for homeowner knows when the inspection occurred,2007 the Volvo
condition
vacuum oftruck,
system built out by Advance Pump & the better off we both are in terms of prolonging
the service, he says. components and whether repairs are needed. If it’sEquipment a seriousInc., afterstaff
issue, pumping
ers a septic system. the life of the system. If it’s designed, installed
“It really helps after normal send out a letter and/or make followup phone calls. and maintained properly, we believe it should last
business hours or on weekends,” I used to figure that if Rachlin declined to disclose the price of the quarterly contract fees, indefinitely. And the more confidence they have in
Rachlin says. “If I need records, I don’t you could access any butprofessionaL
notes it’s a direct function
Backgroundof how much time technicians spend on-
heLps us, the more likely they’ll continue to be our customer in the future. It’s all
ELECTRONIC
have to run back to the office and get site – a fiTh
gure the company
e company got a better
developed its own handle on over
contract and time. “Our customer
inspection forms. The about building trust and relationships.
information. Plus, it helps me talk more information within two checklists show us solids-content trends … which help says,
us better predict
latter task wasn’t as daunting as it may sound, Rachlin because of his “Basically, I’ve found that it’s like a car, in that if you’re educated and
intelligently to customers if they call me minutes, you were when a tank willwith
involvement needprofessional
to be pumped,” he says. “Th
organizations andat,networking
in turn, allowswith us to
others you know it needs oil changed at certain intervals, you’ll do it,” he adds. “The
after hours.”
As another example, Rachlin pretty efficient. (Cloud schedule
in the visits to other
industry. He nearby
belongs customers, which boostsSeptage
to the Pennsylvania efficiency.”
Management same thing is true with septic systems. Once they’re educated, customers
Association, sitting on the organization’s education committee. He will follow up with service intervals.”
cites something as simple as a computing) knocks eQuipped
also teaches for thetechnicians
courses Work take to become certified septic system After pumping a tank and performing a 20-point inspection for a new
materials list for a septic system
installation. Rachlin puts it on the
it down to literally Technicians
inspectors. use the company’s
In addition, he’s a member four ofFordthe pickup
Nationaltrucks to doof
Association customer, technicians leave behind a completed inspection checklist,
server where it’s easily accessible seconds, depending on inspections,
Wastewater and they can perform minor repairs during the inspections.
Technicians. a thank-you bag with a company refrigerator magnet that displays
to a work crew. So if a crew finishes Along with the apickup
“Being (certifitrucks,
cation)OnSite
instructorManagement
allows meowns a 2007
to stay on top Volvo
of thetruck,
latest essential contact information, a brochure that explains how to take care
the Internet speed. built by Advance Pump & Equipment, Inc.toand equipped
keeps with a 4,000-gallon
ors, including yellow, orange, purple, red and green. They are designed to stack
a project early, they can access the inspection techniques, and belonging NAWT me abreast of things of a septic system, and another brochure that provides details about the
materials list for the next job and get - Jeff Rachlin aluminum
going ontank and a he
nationally,” Demag-Wittig
says. “Our forms RFL-100
continue pump made
to evolve overbytime
Gardner
as new maintenance contracts.
started instead of coming back to the Denver; a J-3000
technologies Jet Set
emerge andportable
employees pipe cleaner
– and made by –General Pipe
even customers Check out a video with Jeff Rachlin
office to retrieve a hard copy. suggest changes.Wire
Cleaners/General For example,
Spring; athe frequency
GenEye of our
pipeline visits (for and locating
inspection talking about the OnSite Management
“It’s hard to quantify (productivity and profitability gains),” he maintenance
system, also made intervals) changed
by General Pipebecause
Cleaners; of customer
a RIDGIDinput.” SeeSnake pipeline operation at www.pumper.com
continues. But he says the crew no longer has to spend valuable time inspectionSelling customers
camera; on the NaviTrack
and a RIDGID idea of Scout sonde pipe locator.
searching for records. regular maintenance is easier
The company also relies on ifa they’ve
2007 Volvo tri-axle dump truck, a Mack
“With 5,000 customers, and sometimes working on 10 to 20 accounts
just incurred
single-axle dumpatruck, major expense,
a 25-ton likemade
trailer a byOwner
Eager Jeff RachlinTrailers, a 25-
Beaver
at a time, the cloud makes information management much easier and (right) prepares to
convenient,” he concludes. “I used to figure that if you could access any tonsystem replacement,
trailer made by Rogers or heard someone
Brothers Corp., a 2011 PC 160 excavator made by
inspect a septic
REPRINTS
else’s story
Komatsu Ltd., of problems
a CT322 uncovered
compact track in a
loader made by Deere & Co., a 420D
information within two minutes, you were pretty efficient. (Cloud computing) tank as vacuum
knocks it down to literally seconds, depending on the Internet speed.” time-of-sale septic
backhoe/loader system inspection.
manufactured by Caterpillar truckInc. and a 2012
operator DaveE35 compact
excavator “Th e bottom
made by BobcatlineCo. is that Wilkerson evacu-
maintenance is cheaper compared to ates the contents.
(continued)
replacing a system,” Rachlin says. “If we
replace a system during a real-estate transaction, the buyer
sees what the seller is going through – it’s a great teaching
point,” he says. “They can see that with a maintenance
neatly on a pallet for storage.

contract, they don’t have to worry about that any more. It’s as
close to flush and forget as you can be.”
It also helps that consumers are becoming more aware
of the importance of septic system management, especially
as more municipalities and/or states require septic system
inspections before a home is sold.
Starting At
“They do the job of a panel stand and fence weight,” Sardinha says.
According to Sardinha, all TempFence products can be branded with distinct
company logos for added marketing. A small storage footprint adds convenience for
$
25
pumpers and portable restroom providers looking to diversify their rental offerings.
Order through our website
www.pumper.com
“The panels and blocks can be stacked right on your service truck,” he says.
“It’s a great addition to your rental fleet.”
800-567-9182; www.oxford-tempfence.com.

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INDUSTRY NEWS
BOOTH
5323
Owner of Doheny’s Equipment and Supplies

passes away
Tom Doheny, owner of Doheny’s Equipment and Supplies in Island
Lake, Illinois, died unexpectedly on Nov. 17. He was well-known for his 30-
plus year history in the sewer cleaning industry, to which he made signifi-
cant professional contributions and had a true entrepreneurial spirit. He
had a passion for customer service, and all who knew and worked with him
considered him a friend.
A statement from the company remarked: “He will be remembered as
a highly respected salesman and valued leader and mentor. His memory
will forever live on at Doheny’s Equipment and Supplies. The company will
continue providing customers with world-class service and maintain its cus-
tomer-focused business practices, which Tom so strongly believed in and
instilled in everybody at the company. John Wichmann, general manager
for Doheny’s Equipment and Supplies, will be available to answer any ques-
tions customers may have regarding equipment sales, rentals, parts, service
or any other needs.”
Trident Processes receives 2018 Canadian

Business Excellence Award
Trident Processes received the Canadian Business Excellence Award
for Private Businesses, given annually to 25 private businesses in Canada.
The award is presented by Excellence Canada and PwC Canada to Canadian
businesses demonstrating exemplary performance of strategic plans and ex-
ceptional achievement of business goals.
National Precast Concrete Association

announces award, new board member
Andy Wieser, president of Wieser Concrete, head-
quartered in Maiden Rock, Wisconsin, was presented with
the Robert E. Yoakum Award on Oct. 14 at the NPCA 52nd
Annual Convention in Atlanta. Wieser was presented with
the association’s most prestigious honor for devotion to
Andy Wieser
the betterment of the industry and the association. NPCA
also announced that Mark Wieser was elected to serve a three-year term on
its board of directors. Weiser holds a degree in civil engineering from the
University of Wisconsin-Platteville and is a registered professional engineer
in the state of Wisconsin.
Mr. John portable sanitation acquires Aparos Little John

Mr. John, a 53-year-old portable sanitation company based in Keasbey,
New Jersey, acquired Aparos Little John, a 30-year-old portable sanitation
company based in Bay Shore, New York. Mr. John assumes all Aparos Little
John assets, operations and customers, creating a company with more than
300 employees and 4,300 active customers across New York and New Jersey.
The transaction closed on Nov. 15.
PolyPortables announces leadership changes

PolyPortables announced changes to its leadership team. Eric Ca-
pers has been promoted from vice president of sales to president. Capers
assumes responsibility for all daily operations and will report to CEO Jeff
Thomas. Charlie Bini was promoted from business development manager
to vice president of sales. ■

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Septic Truck Valve Heaters
Send us a note to
editor@pumper.com. ARCTIC VALVE 1500 & 1000 Gal.
2 Compt. Septic Tank Forms
HEATERS
>No piping changes Septic
or welding needed Tank
>For: 3", 4" or 6" Delivery
BOOTH
MZ Lever Valves Beds
5104 And: 4" or 6"
Pumper classified ads are pinpointed Betts Valves
Call Dewayne for a quote!
on a map for conveniently locating Heat the Valve,
where the equipment is. And They Work!
Go to
Not the Sewage 256-737-0051
pumper.com/classifieds/place_ad 403.638.3934•www.ArcticBlaster.com www.shaddix.us

classif ieds Septic cleaning service located in Northern
Indiana for sale. Has been family-owned and
COMPUTER SOFTWARE HAZARDOUS
see photos in color at www.pumper.com
operated since the 1960s. Owners retiring. Fr e e S e r v i c e R e m i n d e r S o f t w a r e . c o m , WASTE UNITS
Sale includes 3 trucks: 2007 Sterling LT 9500 Fr e e S e r v i c e D i s p a t c h S o f t w a r e . c o m ,
w/4,200 gallon tank; 2012 Peterbilt 337 w/ FreeRouteManagementSoftware.com.
BLOWERS jetter and 2,500 gallon tank; 2006 Interna- (P02)
tional 4300 w/jetter and 2,500 gallon tank.
New Roots Blowers - Best price & in stock.
All office equipment and records of custom-
DEWATERING
Reconditioned exchange program. Volume
discounts. Call Pat’s Pump & Blower 800- ers are included. We have a 70,000-gallon Portable septic and grease receiving sta-
359-7867 or email PatsPump@aol.com (P07) underground storage facility with 7 to 8 acres tions, dual-screen design. Screens that really
2007 International Presvac. DOT-cer-
included. Any miscellaneous tools and equip- work - simple, non-mechanical. Set it up any-
tified MC 412 carbon-steel, 3,500-gal-
ment will be included. Gross yearly income where. 208-790-8770 screencosystems.com
BUSINESSES approximate in the $600,000s. Asking price sales@screencosystems.com (PBM) lon dumping door tank with a Hibon
1,400cfm blower and Presvac Peavy 750
$600,000. Optional house w/car garage and
2016 ABCO Dewatering and jetting truck. vacuum pump. 72,000 miles. In excellent
5 stalls in 2 truck buildings can be purchased
Price $319,000 USD. Only 7,000 miles. Over condition with Cummins 435 horsepower
in addition to the business. We may be able
$400,000 new. Visit website www.abco.ca engine, pre-emission.
to stay on during transition period. Call Tim
@ 574-834-2394. (P02) 902-527-7219 (Anthony) anthony@abco.ca KLM Companies
(P02) 617-909-9044 PBM
BUSINESS FOR SALE: Lucrative busi- Septic tank business, Central North Caro-
lina. Established business with 2 Freight- Like-new 2010 FloTrend SludgeMate, 15-cu-
ness established for 25 years, focused on bic-yard hydro-lift trailer, PolyMate 200-gal- 1984 Mack R686ST with a 1999 Keith Huber
residential and commercial. Specializing liner trucks. $200,000. Owners retiring. Se- Dominator 3,000-gallon carbon-steel, dump
rious inquires only please. Email at arlnjss@ lon mixing pump. $40,000 OBO. Raphael
in troubleshooting, maintaining aerobic, 480-560-6630; rzpump@gmail.com (P02) type, DOT, vacuum tank unit. (Stock# 1165C)
septics, lift stations, grease traps, elec- yahoo.com (P02) www.VacuumSalesInc.com (888) VAC-
trical components, pumps and control Prime Solution P4700 1.2-meter belt press. UNIT (822-8648) (PBM)
Septic business for sale. Western WI. 2 older
panels. All types septic tank cleaning and Comes with spare belts. Located in Clearwa-
pumper trucks, 400 ft. of hoses, rooter, hot-
maintenance, contracts, pumping and ter, FL. $20,000 OBO. 269-685-7167 (P04)
water washer/jetter. Extra Cummins engine, JET VACS
disposal and jetting and repairing lines.
pumps, parts, jacks, stands, etc. 30-year Surplus Equipment for Sale: 1. Roll-off truck
GREAT CASH FLOW - 90% of custom-
business, phone # and customer introduc- $27,000. 2. Mobile rotary sludge thickener
ers pay upon completion. Large con-
tracts and regular customers database. tion. $75,000. 715-491-3828 (P04) package $29,000. 3. Sludge Mate dewater-
Booming area located near the Grand Restaurant grease trap and septic pumping ing box $19,000. 4. Clement roll-off trailer
99 Parkway. The largest coastal city and business for sale. Central Texas location. $9,000. 5. Thickened-sludge applicator
servicing all surrounding areas of Hous- Great business. $240,000 – includes truck. trailer $17,000. Contact Mark Scott at
ton. Established reputation, maintained 979-777-3900 (P02) mark@delta-pioneer.com (P03)
a 5-star rating with BBB for 15+ years. Vac-Con industrial machine mounted
West Texas portable toilet rentals & septic FOR SALE: Two (2) Andritz 2.2-meter belt on a pre-owned 2006 Sterling cab and
Equipment Specifications: 2 customized
trucks, well maintained, customized with business for sale. 30+ yrs. in business. 150 presses, unused after complete refurbishing chassis. $59,000. (Stock #8593C)
a hydro-jetter system, 5,000psi. 2004 to Andritz factory specifications throughout.
Polyjohn toilets, 5 handicap toilets, 5 hand- www.VacuumSalesInc.com
International 7500, 5,000-gallon. 2008 Dyer Equipment Co. 970-454-3784, Ault, CO
wash stations, 1 trash trailer, 30 holding (888) VAC-UNIT (822-8648) PBM
International 4300 Series ProStar, auto- tanks, 3 trucks (all running daily). Call 325- or dyerequipment@aol.com (P02)
matic. 2,000-gallon. NO FINANCING. Se- 656-6007 (P02) Sludge Mate Flo Trend dewatering box is de-
rious buyers only please. Don’t miss this signed to dewater - grease trap waste, sep-
chance for a great, investment opportu- Septic business for sale, New York water-
tic tank waste, digester sludge, alum sludge.
nity for growth and expansion. Business shed. Includes trucks and equipment. 20+
Also includes PolyMate polymer mixing and
brings up to $700,000 per year. Owner years with same phone number. $250,000.
injection systems. $28,900 Call Rite-Way
is retiring. Investment opportunity of a hacksaw12481@gmail.com (PBM)
Services 606-877-2670. (P02)
lifetime. Most beautiful trucks in Texas. National Grease Recycling Inc. Let us
Asking less than fair market value. Certi-
fied check or cash $850,000 negotiable.
teach you how to recycle restaurant’s waste, DRAINFIELD RESTORATION
fryer grease and oil (yellow grease) only. Big Two (2) 2010 Freightliner Vactor
Don’t delay! Call today! Motivated septic company seeking used
$. Over 30 years experience, will guide you 2100s: Roots PD blower 27”, 10-yard de-
1-800-SEPTIC TANK through complete process from collection to terralift machine. Can travel and ship as bris tank, pump-off system. Vactor 80gpm
or 281-220-9331 P02 processing to marketing to end users. Don’t needed. Call Jake @ 253-268-0322; Email: @ 2,500psi jetter, 600' 1" jet hose.
lose your trap business to competitors that jake@vactecseptic.com (P02) 972-938-1905, TX P04
offer both services. We also buy cooking oil, Used Terralift restoration machine with 500
Septic Company for Sale. Highly-reputable unprocessed, anywhere in the country. Call
brand for two generations. Long contracts, pounds of beads. Still makes money. $8,000
for information. References available - many 2007 Aquatech B10/1500: CAT 335hp (EPA
servicing wealthy neighborhoods. Long Is- OBO. Call 484-764-6351. (P02)
success stories. Dewey Walker, 813-704- 04) with Allison automatic transmission.
land, NY. Contact sfer1024@gmail.com; 6599 or 813-758-2552. (PBM) New and used terralifts for sale starting at 88,000 miles. 1,400 hours. New Roots 624
516-567-2603 (P06) $20,000 used and $38,000 new. Financing blower, 8” x 19’ extendable boom, pump-off
www.RooterMan.com. Franchises avail- available. Call John at AerraTech 413-298- option, internal tank flush, 6-function joy-
Septic service, drainline cleaning and portable with low flat fee. New concept. Visit stick. Excellent condition. KLM Rentals Inc.
a-jon business for sale. Well-established 4272. (PBM)
website or call 1-800-700-8062. (PBM) 617-909-9044 (PBM)
business in Newberry, MI. Includes service Terralifts - New and Used. Financing avail-
trucks, van, trailer, drainline equipment, in- able for qualified buyers. For more infor- Jack Doheny Supplies Inc. offers a full range
spection camera, and portable toilets. For Submit your classified ad online! mation call Dick Crane 800-223-2256 or of late model combo units and DOT industrial
inquiries call 906-293-3069 and leave a www.pumper.com/classifieds/place_ad aalco@tds.net for electronic brochure. www. vacuum loaders. Call us @1-800-3DOHENY.
message. Willing to sell separately. (P02) youtube.com/watch?v=t8ApRUOasnY (PBM) (PBM)
P L A C E Y O U R A D O N L I N E AT w w w. p u m p e r. c o m – I T ’ S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E

rampstar.com Call Today for Specs and Pricing 800.327.5431
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2018 Kenworth T370 Automatic transmission with 2011 Mack with New 3600 gallon tank
2500 gallon tank and Masport Titan vacuum system and Masport Titan vacuum system
2018 Hino 268A with 2000 gallon tank 2017 Ram 5500 with 1500 gallon tank
and Masport HXL4 vacuum system and Masport HXL4 vacuum system
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More News and Stories at Pumper.com/featured
See what’s not in print!

JETTERS-TRAILER PORTABLE RESTROOM For Sale: 2005 Ford F550, 6.0 Powerstroke
diesel, 205,679 miles. 150 fresh/300 waste
TRAILERS Imperial aluminum tank. Honda 5.5 GX 160
NATIONAL RESTROOM TRAILERS LLC: New pump motor. Stainless body. Carries 4 toilets.
and used restroom & shower trailers ready $15,000. Email office@johnnypotty.com for
for immediate delivery. Sales and long-term pics or call 574-896-5424. (P02)
rentals. www.nationalrestroomtrailers.com.
1-877-727-3621 (P02) 2011 Ford F550 diesel, auto., 2WD, 2008 International 4300, DT466, 2,100/400
new aluminum 650w/300f vacuum tank, aluminum tank. Good truck in good condi-
The Industry’s Most Versatile Trailer
2 Decons, 28' Tonto, 18' Royal, 2001 ASCI, Conde SDS6 pump. tion. $35,000. patrick@moorecans.com;
Jetter! Model# HJ2TA1030HW, tandem
16' Presidential, 26' Presidential, portable toi- 214-364-4611 (P02)
axle trailer, 35 hp Vanguard 10 gpm @ 3,850 www.pumpertrucksales.com
psi, 325-gallon water tank, 300' hose, Gen- let hauler trailers. 315-437-1291, NY. (PBM)
Call JR @ 720-253-8014, CO PBM 2009 International 4400, MaxxForce DT
eral pump. Fully loaded! List $36,995. engine, 1,600/600 aluminum tank. Good
On sale for $32,995. PORTABLE RESTROOM truck that runs daily. $35,000. patrick@
800-213-3272, TRUCKS moorecans.com; 214-364-4611 (P02)
www.hotjetusa.com PBM
2018 Hino 268A cab & chassis, 25,950
GVW with a new 1,600-gallon portable
Used Hot Jet II hot-water trailer jetter: Tan-
toilet service unit. (Stock# 13762) www.
dem-axle trailer, 35hp Vanguard 10gpm @
vacuumsalesinc.com (888) VAC-UNIT
3,850psi, 325-gallon water tank, 300' hose, 2005 Sterling Acterra, 2010 Crescent (822-8648) (PBM)
General pump, 750,000 BTU diesel Boiler. tank 900w/350f. Mercedes MBE900
Fully loaded plus extras! 350hrs. $22,000. 158k miles, Allison transmission, non- 2011 GMC Sierra 3500HD: Duramax die-
E-mail info@blackwaterenvironmental.ca for CDL. Dual side service, Masport pump, sel, auto., 4WD. Flat bed, new aluminum
photos and more information. (P03) Burks DC10, Theiman liftgate, new tires vac tank 400w/200f, Conde pump. www.
Sept. 2017. Good truck. ... $32,000 OBO pumpertrucksales.com. Call JR. @ 720-253-
Complete Portable Toilet service
LEASE/FINANCING truck mount units (turn-key), mount- 330-416-6212, OH P02 8014, CO. (PBM)
Quick and easy financing for new or used ed on your truck or ours. Tool boxes,
equipment — without all the headaches. dual work stations, dc10 washdown 2014 International pump truck, Flow- PORTABLE SHOWER
Credit is not an issue. We have working pump, reversible vacuum pump, hose Mark aluminum 1,850-gallon tank, 62,000 TRAILERS
capital available for commercial equip- reel, set up complete, toilet racks avail- miles, $85,000; 2007 International 4300 Attention large outdoor events promoters
ment purchases $10,000 to $2,000,000. able. 1100 waste/400 fresh: $21,000, 1,350-gallon, 265,000 miles, $37,500. 256- and seasonal campgrounds requiring show-
BSG Services - Call 866-259-5370 or email 1700 waste/600 fresh: $23,500. Any 757-9900 or www.pbsos.com (PBM) ers, sinks and hot water availability: FOR
bsgfin@earthlink.net (PBM) custom options or sizes available!
White 2006 Ford F-750 - $29,000. 1,500/ SALE: Two (2) 40-ft. shower containers. 14
TexLa Services shower heads per container, handicap ac-
Western Equipment Finance, a bank- 500. For more details call 321-228-0611 or
936-641-3938 cessible. Trailer and accessories included.
email powerstjp@aol.com (P02)
owned direct lender, is committed to con- Check us out on Facebook! P02 For pictures go to www.candsshowers.com.
tinuing to help you prosper. All equipment 2012 Dodge 5500: 650/300, 4x4, diesel, au- 712-428-6143 or cell 712-880-1250. (PBM)
types, new or used; we have the best rates tomatic. Air, tilt, cruise, power locks and win-
and terms you deserve. App-Only Financ- dows. $32,000. 2008 Ford F550: 900/300, 2015 2-stall UltraLav restroom trailer. Looks
ing and credit decisions within an hour. Call new motor. Needs new tank. Diesel, auto- new, never a rental. $18,900. Call Steve for
the team you can trust, Jim Stekl at West- matic, air, tilt, cruise. $15,000. Call Don at pics 863-581-5680. (P02)
ern Equipment Finance 701-665-1647. 701-952-7007 or email dandbportables@
jim.stekl@westernequipmentfinance.com (PBM) Two (2) 12-stall/dressing room American
hotmail.com. (P02)
shower trailer units and 2001 International
Chevy T6500, 400-gallon tank, 24 ft. flatbed 4700 potable water truck - 1,600 gal-
PIPE-BURSTING w/tommy lift. CAT diesel w/196,000 miles. lons, 41k miles. Excellent condition. Lo-
EQUIPMENT Runs great. $13,500. 406-260-0082 (P02) cated in Tonopah, NV. $85,000 for package.
Two (2) A++ 2010 International mandkshannon@hotmail.com; 775-482-6841
Pipe Genie, 40-ton pipe-bursting eguip., Email for pictures. (P03)
4400s. Each truck 33,000 GVW with less 2006 Ford F750: Cummins 6BT/Allison trans.
200 ft. chain, 4- and 6-inch pipe, trench-
than 215,000 miles. Both trucks 1,500 Remanned engine and transmission have
less technology. 25,000 OBO. Call 770-
294-4138 (P02)
waste, 500 water. Trucks are immaculate 30,000 miles. Truck runs great but needs POSITIONS AVAILABLE
and well maintained. Only $55,000 each. vacuum pump. 1,500-gallon stainless tank.
561-329-6154 (P02) Sansom Industries hiring sales personnel,
850-944-5536, FL P02
preferably with sales experience & skills for
PORTABLE RESTROOMS a new line of portable restrooms. Southwest
2007 Isuzu, Progress aluminum tank,
4,000 used portable restrooms for sale. Up- 2007 Isuzu with Progress slide-in 400/200, 925w/375f, Masport HXL4, DC10 washdown region. Call Clyde @ 314-277-2873. (PBM)
dating our fleet to the new Zenith portable 143,594 miles. All service records from pur- pump. Dual side service, two-unit carrier.
restrooms from Sansom Industries. Prices chase date included. $33,000. Please con- Well maintained, works everyday. 300,000
range from $125 - $325. Call Jim Reisinger tact Jason for more information: 208-467- miles. Pics available. $25,000. 815-877-
@ 314-776-4000. (PBM) 0089; jason@portapros.com (P04) 9770; portajohn@portajohn1.com (P03) SUBMIT YOUR
Maxim 3000, green. 150 units available. 2014 Isuzu, FMI Workmate 1050, 122,646 2004 Kenworth T300 with 1,800/300 Keith CLASSIFIED AD
Newer units - 2-years old. $500 each. Poly- miles. All service records from purchase date Huber tank. CAT C7 engine, 318,000 miles. ONLINE at
Portables double trailers, 16 available. $800 included. $42,000. Please contact Jason for Truck runs great. Pics available upon re-
each. Contact Don at 701-952-7007 or more information: jason@portapros.com; quest. $35,000. patrick@moorecans.com;
www.pumper.com
dandbportables@hotmail.com. (P02) 208-467-0089 (P04) 214-364-4611 (P02)

POSITIONS AVAILABLE
GapVax, Inc., a nationally recognized manu-
facturing business, is seeking a talented,
highly motivated individual to fill a full-time
Sales Position in the Midwest (Iowa based
preferred) region. GapVax is the leading
2006 International 7400, Eaton/Fuller
manufacturer of industrial and municipal 1999 Volvo, Cummins M11 engine,
10-speed transmission, DT570 motor
vacuum units and hydroexcavation units 8-speed, double framed. 4,200-gal-
with 285,000 miles. Newer tires, drop
in the United States. We provide the most Turn-Key Vacuum Tank Units: 3,600- lon steel tank, RFL100 vacuum pump.
tag axle, 3,600 waste/200 fresh tank.
reliable, comprehensive, and efficient mo- gallon, unit mounted on your truck or 282,000 miles. .......... Asking $25,000
............................................... $59,500
bile vacuum units in the industrial and ours; $23,500. 2,500-gallon truck units;
Call Tom 330-562-8300, OH P02 Brendan 267-716-1411, PA P02
municipal markets. Specifications of the $20,000. 1,500-gallon truck units; brendan@georgealleninc.com
position are listed on our website, www. $17,000. Self-contained vacuum skids,
gapvax.com, click on the Now Hiring link in 1,000-gallon; $11,000. 2,500-gallon
the left hand column. Send resumes to or painted tanks ready to mount; $13,000.
betty@gapvax.com or 575 Central Avenue, PortaPotty trucks and any custom op-
Johnstown, PA 15902. (PBM) tions or sizes available!
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Masport HXL20MV w/400 Series gearbox. Check us out on Facebook! P02
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WI (P02) Model C-7, Eaton 6-speed manual trans- 2012 Freightliner M2 septic truck
mission, exhaust brake. 2,300-gallon with a new 2,100-gallon steel tank, new
Buy & Sell all makes and models, new & used vac system with Jurop LC420 pump. Jurop PN84 vacuum pump, and new
vacuum pumps, blowers, high-pressure wa- 146,000 miles, 2,000 miles on new vac PTO. Truck is under CDL! Truck has a
ter pumps, new and good used replacement system. New tires. .................. $43,500 6.7, 240hp Cummins engine with 189k
parts. Buy discounted pumps online 24/7. Call actual miles. Truck also has automatic
209-736-0763, CA P02
us for a current inventory list. www.Vacuum transmission. Turnkey pumper and ready
angelsplumbing1@gmail.com
SalesInc.com, (888) VAC-UNIT (822-8648) for work! Just in time for the Holidays!
(PBM) Located in Central, Arkansas. .. $51,900
Call or text Caleb for more info
RENTAL EQUIPMENT 2003 Volvo: 4,000 gallons w/NVE406 281-914-1192 P02
Liquid vacs, wet/dry industrial vacs, combi- pump. 365hp VED-12 with engine
nation jetter/vacs, vacuum street sweeper & brake, 10-speed, 310,000 miles. Tires
catch basin cleaner, truck & trailer mount- 70%, all new brakes. ..... $25,000 OBO
ed jetters. All available for daily, weekly, Call/text 920-655-7065, WI
monthly, and yearly rentals. VSI Rent- or email vps2000@msn.com P03
als, LLC, (888) VAC-UNIT (822-8648)
www.vsirentalsllc.com (PBM)
2016 Acro Vacuum Trailer: Stainless steel
6,000 gallon, DOT certified double conical
1985 Peterbilt septic tank pumper
with air-ride suspension. Aluminum wheels
truck - NTC Big Cam 1 motor with jake
all positions, full hose trays, OSHA walkways 2010 International 4300 septic truck
break. Truck is a 13-speed, with a 3,500-
and railings. Vacuum pump option either hy- with a brand-new 2,500-gallon steel
to 3,800-gallon vac tank. $19,995 OBO
draulic or self-contained. KLM Rentals, Inc. tank. Brand-new Jurop R260 vacuum
617-909-9044 (PBM) Pleas call Tim (no texts)
pump. Brand-new PTO. 136,000 miles
801-266-1559, UT P02
on a DT466 motor. Manual transmission,
ROLL-OFF TRAILERS 2005 International 4300 Series, 2,000- air brakes. Good tires all the way around.
gallon stainless steel, three-compart- Shipping and financing available! Lo-
2001 ESP Roll-off trailer: Two (2) container cated in Central, Arkansas. ...... $48,750
ment tank. Heated valves, two-unit toilet
roll-off trailer good brakes, tires, frame. etc.
carrier, power washer washdown sys- Call or text Caleb for more info
KLM Companies 617-909-9044 (PBM)
tem. 6-speed Eaton-Fuller transmission. 281-914-1192 P02
320k miles. ............................ $35,000
SEPTIC TRUCKS Bruce 631-767-9404, NY P02
2006 International 8600 pump truck. Cum-
2002 Freightliner FL70: Cummins 8.3/260hp. mins diesel, 10-speed. 4,200 gallons, 200-
6-speed Allison automatic transmission. 1998 Ford septic truck with 3,500-gallon car- gallon jetter. New tires, new NVE 607 pump.
216k miles. Many NEW parts. NEW 11R22.5 2016 Peterbilt PB348: 2016 Peterbilt
bon-steel vacuum tank. CAT 350hp with Fuller 6 new aluminum wheels. $76,000 OBO.
virgin tires. Excellent cab paint. LED lights. 348 cab, 3,000-gallon tank pumper/
8-speed transmission. Rebuilt Presvac PV750 Call 770-294-4138. (P02)
Recently serviced. Current DOT inspection. dumper/hazvac tank. Keith Huber Domi-
vacuum pump. Ready for work. $37,500. nator Series III. Actual mileage 4,718.
NEW 2,300-gallon tank with PN84 vacuum KLM Rentals Inc. 617-909-9044 (PBM) 2013 International 7500, 130,000 miles.
pump and accessories. 5-year tank warran- REDUCED TO $140,500. Located in West 4,000-gallon aluminum tank, NVE 607
ty, 2-year pump warranty. (2) 4” lever valves. 2005 Kenworth T300: 2,450-gallon tank. CAT Virginia.
vacuum pump. 3000 RDS Allison automatic
$43,000. For complete specs/pictures call with 33k actual miles. Automatic. Jurop PN84. Call Sandy 239-849-0363 P02 transmission. $86,000. Call Ron 815-405-
704-763-1431. (P02) Delivery and financing. 281-914-1192 (P02) 0962. (P02)

2003 International 4300: DT466E, 250hp, 2004 Peterbilt 335 with a 2,500 U.S. gallon,
manual transmission, 252k miles. NEW carbon-steel vacuum tank and a Fruitland
tires, wheels, brakes, drums. Recent DOT RCF500 vacuum pump. (Stock# 8481C)
inspection. 2,300-gallon vacuum tank, just www.VacuumSalesInc.com (888) VAC-
sandblasted and painted. NEW Jurop PN84 UNIT (822-8648) (PBM)
vacuum pump. $37,000 OBO. Call or text
734-309-2093. (P02) 2004 Western Star 4900 with a 3,500 U.S.
1997 Freightliner, N14 Cummins, runs
1999 Sterling tri-axle, CAT C12, gallon, carbon-steel vacuum tank and a
everyday. 5,200-gallon aluminum Im- Selling septic trucks and a septic tank stake
40,000 on major, 18-speed. 20K front, Masport HXL20WV water-cooled pump.
perial tank, 7 yrs. old. Challenger 406 truck with 16-unit carry capacity - $12,000.
46K Hendrickson air-ride rears, dual non- pump. Available March 1st. $39,500 OBO (Stock# 7361C) www.VacuumSalesInc.
steerable 20K tag axle (3 years old). 2003 1,100-gallon capacity International septic com (888) VAC-UNIT (822-8648) (PBM)
608-219-1026, WI P02 truck - $12,500. GMC TopKick with 700-gallon
Jays 5,500-gallon all-aluminum tank,
Wittig 150. 3 heated jackets, stainless capacity - $6,000. Location: Brighton, Michi- 2011 International 7500 (low miles) with a
100-gallon heated freshwater tank. 2 big gan. Call 810-217-4639, ask for Bart. (P02) 3,600 U.S. gallon, aluminum vacuum tank
tool boxes. Available in April – Must see! and a Jurop LC420 vacuum pump. (Stock#
2006 Peterbilt 335: 330hp CAT, manual trans- 9242V) www.VacuumSalesInc.com (888)
608-626-3371, WI P02 mission, 198k miles. New tires, aluminum VAC-UNIT (822-8648) (PBM)
rims, brakes, drums. In progress 3,600-gallon
vacuum tank, Jurop LC420 vacuum pump. 2004 Freightliner FL70: 1,200-gallon unit,
Best of everything. Call now to customize low-entry cab with a van body and liftgate.
this build for you! $88,000 delivery included. (Stock# 4101V) www.VacuumSalesInc.com
2008 International, MaxxForce, auto- Call or text 734-309-2093. (P02) (888) VAC-UNIT (822-8648) (PBM)
matic transmission, 3,600-gallon alumi-
num tank. Water jet, 300' 3/8" jet hose, 2001 Peterbilt 379: C15 CAT engine, 475 1989 Freightliner with a Presvac 3,500-gal-
Hannay reel. 100-gallon jet tank, HXL hp. 4,000-gallon steel tank, 200-gallon lon, carbon-steel vacuum tank and a PV750
400 vacuum pump. 103,000 miles. Ex- for jetter. New tires, new DOT inspection. vacuum pump. (Stock# 9382V) www.vacu-
2007 Peterbilt 379 long hood, CAT $65,000 OBO. 770-294-4138 (P02)
cellent condition. .................... $75,000 umsalesinc.com (888) VAC-UNIT (822-
C-15, pre-emission,24.5 New Elliott
Call 757-407-4166, VA 8648) (PBM)
4,700-gallon tank, new NVE 866 Max- 2012 International 7000 Series: MaxxForce
pack. New pusher axle, 20,000 lb. front info@cshines.com P02
350hp, Allison transmission, pusher axle.
axle, 46,000 lb. rear. New build summer
of 2017! ......................... $97,500 OBO
4,300 US gallon steel tank, NVE 500cfm SERVICE/REPAIR
pump. Transway system 3” suction, 4”
Call 608-778-0234, WI P02 discharge. Side-mount toolbox, work tray Dynamic Repairs - Inspection Camera
in back. 72,000 miles. Garaged all year. Repairs: 48 hour turn-around time. General
$90,000. Call 860-628-7355. (P02) Wire, Ratech, Ridgid, Electric Eel, Gator Cams,
Insight Vision, Vision Intruders. Quality service
1995 Mack CH600, 4,300-gallon tank. on all brands. Rental equipment available.
$25,000. Contact Eddie Freshwater 678- For more info call Jack at 973-478-0893.
939-2725 (P02) Lodi, NJ. www.dynamicrepairs.biz (PBM)
2011 International 4400: DT466, One-owner daily drive 1998 Ford F8000,
230hp, auto., 124,000 miles. New 2,500- Caterpillar motor, 2,500-gallon tank, Masport
water-cooled pump. Photos upon request. SLIDE-IN UNITS
gallon steel vacuum tank, new Jurop
PN43 317cfm vacuum pump. 864-444-7316 (P02) 2006 Chevy C7500, Duramax, Allison.
www.pumpertrucksales.com 2014 International 4300: DT466, under 201,000 miles. 2,000-gallon heated alumi-
Call JR @ 720-253-8014, CO PBM CDL. 109,000 miles. New 2,000-gallon alu- num tank, SeeLevel gauge. Masport Hydra
2013 International vac truck with pump. Under CDL! $42,500. Call 540-556-
minum vac tank, new Jurop PN84 vac pump.
brand-new 2,500-gallon tank and ac- 2011. (P02)
www.pumpertrucksales.com. Call JR. @
cessories. New red and black paint. Tires 2010 International 4300: 2,500-gallon tank. 720-253-8014, CO. (PBM)
have 50% rubber. Cold a/c, radio, power DT466 with 136k miles. Manual. Jurop R260.
windows and steering. Air brake. GVW Air brakes. $48,000. Delivery and financing. 2011 International 4400: DT466, 230hp,
TANKS
33,000, 10-speed transmission. 330hp 281-914-1192 (P02) auto., 95,000 miles. New 2,500-gallon alu-
MaxiForce engine with engine retarder. minum vacuum tank, new NVE607 386cfm
WE DELIVER ANYWHERE. ........ $55,000 2008 Kenworth T300, 300hp Cummins, vacuum pump. www.pumpertrucksales.com.
Call Jerry for more information 6-speed manual transmission, new brakes, Call JR. @ 720-253-8014, CO. (PBM)
239-656-2774 P02 new clutch. 90% rubber front & back.
2,500-gallon steel tank built by Lely, 367 1995 Freightliner, Detroit diesel, 13-speed,
Challenger pump. Air ride - both driver & pas- 3,365-gallon vacuum tank, Masport W75 Cheap, Used Vacuum Tanks - Late
Septic Trucks for Sale! 2006 Kenworth senger seats. Tool boxes, hoses go with truck. pump. www.pumpertrucksales.com. Call JR model, lined, steel tank sale! 4,650-gal-
T300 with 186k miles on a CAT motor under $60,000. Contact 979-777-3900 (P02) @ 720-253-8014, CO. (PBM) lon: $9,500 and lower; 3,500-gallon:
CDL; 2008 Freightliner M2 with 194k miles $12,500. Also: Low-price, plug-and-play
on a Cummins motor under CDL; 2005 Ken- 2008 Freightliner M2: 2,100-gallon tank. pumps -- Masport, Fruitland, Jurop, NVE.
worth T300 with 33k miles on a CAT motor. Cummins with 194k miles. Manual. Jurop Call 269-751-5167, MI PBM
Call Caleb at 281-914-1192. Arkansas. (P02) PN84. Under CDL. $46,500. Delivery and fi- SUBMIT YOUR
2012 International 4300: 2,100-gallon tank.
nancing. 281-914-1192 (P02)
CLASSIFIED AD Vacuum Tanks - New: Sizes from 1,000-
DT466 with 129k miles. Automatic. Under 2006 Kenworth T300: 2,100-gallon tank. ONLINE at 4,300 gallons. All complete! Delivery avail-
CDL. Dual fuel tanks. Air-ride suspension. CAT engine with 184K miles. Manual. Jurop able. www.JEagleTanks.com. Contact
Financing and delivery available. $47,000. PN84. Under CDL. $49,500. Delivery and fi- www.pumper.com Jerry: JEagleTanks@yahoo.com or 800-
281-914-1192 (P02) nancing. 281-914-1192 (P02) 721-2774. (PBM)

SOLD
Sell your equipment
in Pumper classifieds
Reach over 25,000 potential buyers

each month when you list your equip-
ment in the classified section. Plus,
your listing is placed automatically
online at the Pumper website.
In addition, your ad will be placed
BOOTH
5322
in the Pumper e-Trader, an electronic
magazine that is e-mailed to readers.
That’s three ways to move your
equipment out of the yard!
Why wait?
Go to
pumper.com/classifieds/place_ad
Scan the
code
with your
smartphone.

TANKS VACUUM EQUIPMENT
Imperial Vacuum Trailers: In stock,

6,000- and 6,300-gallon aluminum single-
compartment Imperial vacuum trailers.
Call Kyle 1999 International Guzzler vacuum
800-558-2945 Ext. 424 PBM excavator: Totally refurbished, purchased
2008 Sterling Guzzler, 27" blower.
Frac Tanks from Geneva Equipment new for Big Dig Project. 27" blower, CAT
Delivered to your door. 500 bbl. (21,000 Ken's Truck & Equipment
engine, auto remote. Special noise-sup-
1,000-gallon vacuum tank on wheels with 972-938-1905, TX P03
gallons) portable frac tanks. 1,000+ pression equipment. Tri-axle. High-pres-
tanks available. Epoxy lined. pump - $2,950. 1,200-gallon stainless steel sure wash-down system - 300-gallon
Call 855-202-7872 holding tank on wheels - $2,950. 2,000-gal- water tank. $69,500 OBO. Also available
or tom@genevaequipment.com lon vacuum tank and pump on wheels - 1997 Ford Guzzler vacuum excavator -
www.genevaequipment.com PBM $3,995. 937-674-7288 (P02) VACUUM LOADERS same features as 1999 International.
No washdown system. $69,500 OBO.
2002 Acro 7,000-gallon vacuum trailer with
2002 Keith Huber portable toilet service 617-212-0162, MA P02
Fruitland 500 vac pump. Ready to work.
tank, 700 waste/350 water. (Stock# 602SV) $32,000 OBO. Call 419-358-1936 or email
www.VacuumSalesInc.com (888) VAC- basi_mm@yahoo.com (P02) 1999 Peterbilt 378 triaxle with a Presvac
UNIT (822-8648) (PBM)
Powervac 5300, 3,250-gallon carbon steel,
2012 Dragon 5,460-gallon carbon-steel
DOT, industrial vacuum loader. (Stock# 4387V)
vacuum tank trailer. (Stock# 3901C) www.
TOOLS VacuumSalesInc.com (888) VAC-UNIT
www.VacuumSalesInc.com (888) VAC-
2003 Guzzler Ace, 5,500cfm, 27” UNIT (822-8648) (PBM)
T&T Tools, Probes, Hooks: Probes feature (822-8648) (PBM)
Hibon blower with Fruitland 500 pressure
steel shafts with threaded and hardened tips.
The insulated Mighty Probe™ tested to 2005 Peterbilt, 150,000 original miles, pre- offloading pump. Also 2,000psi wash- WANTED
emission with Wallenstein mounted pump. down system with 150-gallon poly tank.
50,000 volts. Top Poppers™ open manhole Wanted to Buy: Vactor 2100s and late model
2006 Dragon trailer with dual 6" lever CAT 435hp engine with Fuller 8LL trans-
covers easily. Free catalog. www.TandT Guzzlers. Cash. Phone 800-336-4369. (PBM)
valves, Garnett flow meter. 10-speed Cum- mission. 46k rears, 20k front. Work ready.
tools.com. Phone 800-521-6893. (PBM)
mins, 370hp. $95,000 OBO. Call 302-841- KLM Companies
Crust Busters: Portable, lightweight ma- 617-909-9044
WATERBLASTING
0323. (P02) PBM
chine, guaranteed to mix up septic tanks and
grease traps! Save time and money! www. TRUCKS – BOOM
crustbusters.com, 1-888-878-2296.(PBM)
1995 Ford LT 8500 Rail Boom Truck with
Cummins motor.63,000 original miles. Has
TOYS a 14,000 lb. Del Zotto rail bed. Also a 2000
Septic pumper and vacuum die-cast toy Kayln trailer with it. $45,000 for both or will
trucks: In your choice of colors and logos, separate. Lonestar Wastewater Services
several cabs available. Call 877-450-2100, 940-636-2480 (P02)
2014 Jetstream X4200D water blaster
write to Granite State Collectibles, PO Box 1997 Ford Guzzler Ace, 27" blower, 40k/10k combo unit. 150 ft. 40k hose
440, New Ipswich, NH 03071; or www. TRUCKS – MISC. new cyclone, good rubber, work ready. and gun, 250 ft. 10k hose. ..... $85,000
granitestatecollectibles.com. (PBM) ........................................ $25,000 OBO
ALL YOU NEED IS THE CHASSIS. Truck equip- maxramage7@gmail.com
Call 419-937-8909, OH P02 912-661-7794, AL P02
ment for sale - Steel slide-in tank, PTO-
TRAILERS- driven vacuum pump, stake body, and rail
gate. All you need is the chassis to complete
VACUUM/TANKER this set-up. All components 3-years old and
in great shape. One system available today
in Atlanta, 2 more available within 6 months.
FILL a job opening
Current chassis the equipment sits on is
available for a short time. Please contact
BID OUTan upcoming job
jeffc@mahoneyes.com for details. (P02) ANNOUNCE
contracted services offered
SELL used equipment

SUBMIT YOUR OBTAIN a position wanted
1988 Keith Huber, steel, aluminum
rims, 5,000 gallons, rear dump, tri-axle,
CLASSIFIED AD FINd IT
ONLINE at
CLASSIFIEDS!
single compartment. Newly refurbished,
IN THE
new cylinders. .........................$79,000

Rich 734-368-4127, MI PBM
www.pumper.com
In Pumper magazine and on the web. Pumper.com

BOOTH
2432
Heated Jetter Package

Clears Frozen and
Grease-choked
Lines.
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Quick set-up and wrap-up
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See MyTana.com for complete details.
MyTana keeps you

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We have answers,
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PROUDLY SERVING YOU FOR OVER 60 YEARS
Help is always at your fingertips at www.MyTana.com and 1-866-369-6353

I’m proud
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I belong to an elite group of business people
who keep homes and communities safe, clean
and healthy. My colleagues and competitors
are true professionals who care about their
work and about customers’ welfare. Members
of this industry are some of my greatest
role models and best friends.
I work with the greatest people in the world.
Lead the way

For your customers,
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YOUR EXPERTISE IS ON CALL
Your customers count on you to be there when they need
you, to help them get life back to normal. But in your
demanding and fast-paced business world, where do you
find support? Only at your industry’s event. See the newest
equipment and watch it in action. Attend classes to learn
new techniques and enhance business skills. And gather
with peers to swap stories and exchange ideas. Being here
is the right call for your business. Make your plans now to
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WHY SHOULD YOU ATTEND?

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The name is John. PolyJohn.
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2018 PRODUCT GUIDE
www.PJProductGuide.com
BOOTH
5008
Septic Pumping
> Carbon Steel
> 4800 US Gallon Tank
> Presvac PV750 Vacuum Pump
> 400 CFM @ Free Air
> 350 CFM @ 15" HG
> Max Vacuum 27" HG Continuous
> Max Pressure 35 PSI
Portable Toilet Service

> Bright Aluminum
> Water Tank: 500 US Gallons
…is our Trademark
> Waste Tank: 1500 US Gallons

> Jurop PNR 72 Vacuum Pump
> 150 CFM @ 15" HG
> Flojet Wash Pump: 5 GPM @ 50 PSI
Quality…
Prestige
Portable Toilet Service
> Stainless Steel 304 Construction
> Water Tank: 420 US Gallons
> Waste Tank: 420 US Gallons
> Masport HXL3F Vacuum Pump
> 90 CFM @ 15" HG
> DC10 Wash Pump: 40 GPM @ 40 PSI
> Heated Valves And Insulated Cabinets
Established 1972
4131 Morris Drive Nationwide Sales & Service
Burlington, Ontario, Canada L7L 5L5
Fax: 905-681-0411 800-387-7763 | 905-637-2353 | www.presvac.com

February 2018

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