INFODIGM 2010

COMPANY PROFILE

advisory services • human capital development • transformation technology

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EXECUTIVE SUMMARY
Infodigm Limited is an ambitious innovative new company that is attempting to turn the
management consulting business in Nigeria on its head. With experienced consultants at
the helm as Partners, Infodigm intends to grow at more than 50% per year through solid
customer service, a great sales plan, proven competitive strategies, and a group of
people that bring dynamic energy to the company and the sales process.
At INFODIGM, one of our goals is to build the business one client at a time, and to
serve each client as if it were the last. We believe this is how loyalty is generated, and
cultivated. Customer service is what INFODIGM will do best, and is a large part of the
company's overall mission.
OUR PHILOSOPHY
Our Vision
To build a world class management consulting brand that creates true value for all its
stakeholders.
Our Mission Statement
We deliver timely, enduring, practical and profitable management solutions in a manner
that is consistent with our core values.
Our Brand Drivers
Relationships, Transformed Thinking, Value Creation and Innovation
Our Core Values:
 Respect for the Individual
 Excellence
 Service
 Trust
 Stewardship

KEYS TO SUCCESS
Our keys to success are:
 To maintain client satisfaction of at least 95%.
 To keep overhead low.
 To ensure professional marketing and presentation of services.
 To provide an active and functional website

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COMPANY SUMMARY
Infodigm Limited is a management consulting firm, which combines its knowledge of
various industries with expertise in financial management, risk management, human
capital development solutions, strategy, operations and organizational transformation
to provide organizational change management assistance, development of coaching
skills, transformation technology implementation, strategy development, and
operational improvement services. These solutions and services are provided to small
and medium scale businesses as well as large corporations to deliver sustained
shareholder value growth.
Our industry knowledge combined with highly specialized expertise helps organizations
to anticipate change, improve operations, and accelerate organizational performance to
maintain and improve their competitive advantage in the marketplace

Infodigm helps businesses achieve high performance. Drawing on our groundbreaking

“transformation technology” and hands-on experience in high-performance industries,
Infodigm delivers insights and puts them into action.

At Infodigm, we have come to believe that the ongoing global-scale recession has
presented an unprecedented opportunity for business leaders to make lasting
improvements in the structure and operation of their organizations—and to rethink how
they perform as leaders.
The company's office is strategically located at the Trans Amadi area of Port-Harcourt.
The company was incorporated as a limited liability company in July 2006 and
established as a result of the efforts of its owners, Olamide Falase and Dr. Olayiwola
Oladapo, and their experience in assisting small businesses into prolonged periods of
growth and innovation.
Olamide Falase worked as a Banker for over eight years before resigning voluntarily to
start Infodigm Limited and was part of the team that implemented the transformation
agenda of Access Bank Plc. His over four years of working with small and medium scale
businesses positions him to adequately address and provide the skill and tool sets
needed by the owners of such businesses to affect their peculiar business growth
agenda requirements.
Dr. Olayiwola Oladapo is a consummate HR Professional, his experience spanned both
the consulting and management spheres of Human Capital Development. He has
consulted for leading organizations in Nigeria on a wide variety of HR management
concern and the companies cut across all the sectors of the Nigerian Business
environment. They include Shell, Exxon Mobil, NLNG, United Bank for Africa, Standard
Chartered Bank, Intercontinental Bank, Nigerian Breweries, NBC, Federal Office of
Statistics, Lagos State, Multilinks Telecoms, Rosabel, Royan Hospitals to mention a few.

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His job assignments and responsibilities also cut across both the specialist and generalist
HR functional roles. He was at different times, a Senior Consultant Mac-Tay Tack
Consulting, Manager HR Strategy Services Vic Lawrence, Employee Relations Manager
Oando Plc., Head of Human Resources MMA2 domestic airport. He is a versatile
facilitator and seasoned HR professional.
The company which began operations in March 2010 has signed on two clients whose
combined annual revenues are estimated at N500million.
COMPANY OWNERSHIP
The current promoters of Infodigm Limited are Olamide Falase and Dr. Olayiwola
Oladapo
Olamide Falase is a graduate of the University of Port Harcourt, where he got his B.Sc. in
Geology. A seasoned banker with over eight years of experience in the banking industry
which spanned several aspects of banking including Credit and Risk Analysis and
Management, Banking Operations, Treasury Operations and Customer Service
Olamide was part of the team that implemented the transformation agenda of Access
Bank Plc., where he worked for over six years and rose to become the Branch Manager
of the Bank’s Trans Amadi Branch in Port Harcourt where he was responsible for a
balance sheet of over N3 Billion.
Also during his stay in Access Bank, Olamide was one of the Operation Risk Coordinators
for the Bank’s Port Harcourt region, with responsibilities that included the coordination
of the Bank’s BCP (Business Continuation Plan) in that region.
Olamide has undergone several trainings in Credit and Risk Management and is
currently studying for a Masters’ in Business Administration from Manchester University
in Manchester England.
He is the Managing Partner of Infodigm Limited and is also responsible for the Advisory
Services Business Unit of the firm. He is a versatile facilitator and strategy advisor. He
brings over 8 years of cognate Risk Management, Strategy and Operational
Improvement and Transformation Technology experience on board.
Dr. Olayiwola Oladapo is a consummate HR Professional, his experience spanned both
the consulting and management spheres of Human Capital Development.
He has consulted for the leading organizations in Nigeria on a wide variety of HR
management concern and the companies cut across all the sectors of the Nigerian
Business environment. They include Shell, Exxon Mobil, NLNG,UBA, Standard Chartered
Bank, Intercontinental Bank, Nigerian Breweries, NBC, Federal Office of Statistics, Lagos
State, Multilinks Telecoms, Rosabel, Royan Hospitals to mention a few.

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 INFODIGM
His job assignments and responsibilities also cut across both the specialist and generalist
HR functional roles. He was at different times, a Senior Consultant Mac- Tay Tack
Consulting, Manager HR Strategy Services Vic Lawrence, Employee Relations Manager
Oando Plc., Head of Human Resources mma2 domestic airport. He is a versatile
facilitator and seasoned HR professional.
He is a certified Management Trainer with the CMD in Nigeria (the sole certifying body
in Nigeria), Workplace Conflict Manager and Mediator with the Mediation Training
Institute in Kansas U.S.A and Accredited Myers Briggs Practitioner. In addition he is a
SHL certified Work and competency design professional. He brings over 10 years of
cognate HR Systems, processes and Organization Development experience on board.
Our Business Paradigm
At Infodigm we exist to build the business of our clients. The recommendations we
make to them are the recommendations we would make if we owned their companies,
without regard to our own short-term interest. We are convinced that this earns their
respect, which is the greatest asset we can have.
We try to create an atmosphere in which partnerships with our clients can flourish.
We attach importance to discretion.
We take new business seriously, especially new business from current our clients.
We believe in “transformation through information” so that we are continually invested
in applied research, periodicals, white papers, feature articles, and books in a bid to
remain on the cutting edge of a transformation agenda that is shaping and will continue
to shape global business and the emergence of new key players and industry leaders.
Our Solutions Overview
Business Advisory Services
We are cognizant of the fact that companies have several business processes that result
in transactions and contractual relationships with a vast number of other bodies
corporate. Most of these transactions or contracts need to be examined from various
business and legal angles, with the view to arriving at an optimal structure that further
the interests of our clients and also of the other contracting parties.

At Infodigm, we have the requisite amount of expertise for such in-depth examination.
Our Business Advisory Services functions relate to advising a company on its present
and/or future businesses from a strategic and financial perspective. These services
include:

i. Entry Strategy Planning and Initial Feasibility Studies

ii. Project Feasibility Planning and Implementation
iii. Corporate Plans – Expansion and Restructure
iv. Business Alliances- JV and M&A Advisory

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Financial Advisory Services
At Infodigm we provide Financial Advisory Services designed to meet the challenges
presented by the evolving business/management needs and priorities of our clients,
created by their unique business environment.
Our Financial Advisory Services include:
i. Credit Risk Analysis and Management
ii. Income and Cost Analysis and Management
iii. Negotiations.

Human Capital Development

We leverage our rich repertoire of professional resources to provide strategic and value
adding human capital development services to our clients. Our professional expertise
spans the end to end value chain of Human Capital Management and Development and
these services include;

i. Executive Selection and Recruitment

ii. Learning and Development Solutions
iii. Organizational Development Solutions
iv. Competency Management Solutions
v. Career and Performance Management Solutions
vi. Reward and Compensation Management Solutions

Our Human Capital Development Solutions are combinations of best practice and
bespoke business requirements to give our clients the enviable SUSTAINABLE edge in
their chosen markets.

Transformation Technology
Leaders today are grappling with complex choices, diverse customers and employees,
and unprecedented uncertainty in the economic environment. Business models are
becoming obsolete, cost and performance pressures are growing, regulatory
requirements are changing, and trust in institutions is declining. Tackling these and
other growing demands requires every leader to radically rethink what constitutes
effectives leadership.

Our Transformation Technology suites are designed to be industry specific and are
formulated with a holistic perspective to address the ever increasing requirement by
businesses for process re-engineering, products/services differentiation and business
reconfiguration.

advisory services • human capital development • transformation technology

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OUR VALUE PROPOSITION

From our understanding of the global market trends with emphasis on the Nigerian
experience we make our value proposition as follows:
Short to Medium Range/ Time Specific Human Capital Development Objectives

Organization and Business Strategy Review

Based on our understanding of the Oil and Gas industry, we undertake Organization
and Business Strategy Reviews for our clients as one of the short to medium range
organizational development objectives.
We believe that the following are the company-wide benefits to be derived from an
Organizational and Business Strategy Review of their systems.
 Benchmark all aspects of organizational life with what obtains in the competitive
market space.
 Determine what areas of strengths that exist in the business to consolidate upon
and to ensure the business performance of the organization is sustainable in the
long term.
 Identify the numerous opportunities that exist within the organization and in the
macro market which our clients can take advantage of to ensure that it remains
competitive.
 Recognize and identify the inherent areas of weaknesses in the business with the
view of addressing them.
 Identify the risk elements that are potential threats to our client corporate
performance and business continuity with the objective of mitigating them.

Our Solution and Project Approach

We have a proven methodology of managing all our projects with our customers. At
the heart of this methodology is our unflinching bias for customer engagement and
interaction from the beginning of the project to the formal closure of the project.
This affords us the opportunity of understanding our customer’s requirement, to
effectively develop bespoke and practical solutions which will positively impact, not
only the top line, but also the bottom line at our clients.

advisory services • human capital development • transformation technology

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Our Project Framework
Step 1 Step 2 Step 3 Step 4

Customer Engagement Organizational Organizational Gap Analysis

Diagnosis Diagnosis Report Closure Plan

 The needs and  A comprehensive  A detailed organizational  This is the most critical
requirements of the organizational, business review report will be done step in the process as it
customer are taken by and quality health review to accurately identify the provides the link
our consultants with will be done and it will following; between the current and
special attention for the focus on the following  Areas of competitive future state of the
finest details. using a combination of advantage that must be organization
 We reconfirm the brief specialised audit tools and consolidated  A detailed organizational
from the customer models;  Areas of competitive gap analysis intervention
through “an  Business Strategy Review disadvantage that requires report with specific
understanding of your  Human Resources and urgent attention. recommendations for all
requirements and brief Organizational  The threats/business risks the identified gaps from
document” sent to the development Review to the business that have to the organizational
customer and an  Customer Service be eliminated when diagnosis will be made to
engagement letter from Management Review possible or mitigated as the the management.
the customer.  Quality and Operational case may be.  This report will in
Procedural Review  The opportunities available addition to
 Business Continuity and in the macro and micro recommending specific
Corporate Performance environment to be interventions to the
Review. exploited. identified gaps, will also
provide a project
implementation
guideline.
Staff Training and Development
The need for improved productivity has become universally accepted and that it
depends on efficient and effective training is not less apparent. It has further
become necessary in view of advancement in the modern world to invest in training.
Thus the role played by staff training and development can no longer be over-
emphasized. Staff training and development is based on the premise that staff skills
need to be improved for organizations to grow. Training is a systematic development
of knowledge, skills and attitudes required by employees to perform adequately on a
given task or job.
At Infodigm, we offer both generic and bespoke staff training and development
solutions for new entrants and the existing staff of our clients. We also recommend
training programs in line with the strategic objectives of our clients.

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Trainings offered at Infodigm Limited:
 Business Etiquette
 Business Level Strategy
 Negotiation Advantage
 Time Management
 Writing Strategic Proposals
 HR For Non HR Managers
 Profitable Customer Service
 Balance Score Card
 Change Management
 Anger Management
 Managing Workplace Conflict
 Leading A High Performance Team
 Problem Solving and Decision Making
 Stress Management
 Competency Based Hiring
 Managing Diversity
 Business Ethics
 Persuasion and Influence
 Work Place Safety Management
 Working with Emotional Intelligence
 Valued Based Leadership
 Coaching and Mentoring
 Technical Report Writing
 Supply Chain Management
Income and Cost Analysis and Management
We make income and cost recommendations on the products and services
provided to our clients by the various financial institutions; by undertaking
thorough analyses of the pricing models used by these financial institutions in a

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bid to ensure their compliance to regulatory guidelines, and industry best
practices. We ensure that such pricing models are in line with prior agreements
and that they are managed in accordance with all applicable laws and regulations,
and that any compliance issues that arise are addressed quickly, effectively and
efficiently.

Long Range/ Continuous Human Capital Development Objectives

Manpower Planning and Recruitment:

Infodigm fully understands that the 21st century business organization has to
compete intensely, not only for a share of the market, but also a sizeable share of
skilled talents that would help the organization achieve its strategic objectives.
It is therefore important to attract and hire the right people, for the right positions
at all times.

We offer our professional expertise in helping organizations accurately determine

their manpower requirements. This process is often a challenging one for many
organizations as they struggle to accurately forecast and plan for their workforce
requirement in line with their strategic business objectives and corporate plans.
Most Manpower plans are deficient in that they do not properly align with the
strategic business objectives of organizations but tend to address only the short
term requirements, in addition to not been strategically flexible to capture
unforeseen business related turbulence.

Our Manpower Forecasting and Planning Services to organizations are meant to

help them accurately assess their manpower requirements against their strategic
objectives on the short, medium and long term basis. Our solutions are end to end
in their fundamental approach and allow us to provide our clients with economies
of scale in their manpower management efforts, in addition to ensuring that they
hire the best available talents for the right positions in their organization.
We leverage best practices in helping to determine workforce forecast and plans
for our clients, whilst ensuring that the plans are bespoke and specific to the
prevailing requirements of the organization. At the end of the day, we are keen at
ensuring that our services can translate to a head start for our clients in the form
of competitive advantage in their chosen markets.
Business Process Outsourcing
The Business Process Outsourcing of our clients Human Resource Management to
Infodigm will add the following benefits:

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- Cost savings. The lowering of the overall cost of the service to the
business. This will involve reducing the scope, defining quality levels, re-
pricing, re-negotiation, cost re-structuring. Access to lower cost economies
- Focus on Core Business. Our BPO Services enable our clients to focus its
Resources- Investment, people, infrastructure on developing the core
business.
- Cost restructuring. Our BPO Services will enable our clients to change the
balance of its operating leverage by offering a move from fixed to variable
cost and also by making variable costs more predictable.
- Improve quality. Our Service Level Agreement guarantees that our clients
achieves a step change in the quality of its staff output.
- Operational expertise. Through the BPO, our clients will have access to
operational best practices in Human Resource Management such as would
be too difficult or time consuming to develop in-house.
Infodigm 7 Tier Human Resources Management Outsourcing Model

Workforce Training and Employee Performance Reward Employee Exit Organizational

Planning and Career Relations Management Management Management Development
Management Management Management

 Manpower  Work  Employee  Development of  Development  Development of  Development of

Forecasting Competency Policy Performance of Reward Employee Exit Human
 Manpower Development Development Management strategy Management Resources
Planning  Employee  Employee System  Development Process Strategy
 Recruitment Competency Welfare  Development of of Payroll  Development of  Development of
 Induction Definition Advisory Job system Employee Human
 New  Training Services Descriptions  Alignment of Knowledge Resources
Employee Needs  Human and Profiles Performance Retention Management
Orientation Analysis Resources  Development of and Reward System Procedures
 Onboarding  Training Information Key System  Employee  Employee
Management Management performance  Development Development of Survey
System system Indicators of Employee Asset Retrieval Implementation
development  Development of Benefit system Policy and  Development of
Appraisal  Development Process from a Change
system of employee Employees. Management
Recognition Framework for
program the organization

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COMMERCIAL ARRANGEMENTS
Our pricing structure is driven by the following considerations:
i. The novelty and complexities involved in the mandate or assignment for which
our services are engaged
ii. The value of our previous experience in handling mandates of the same nature
iii. The prevailing practice in the industry and fees charged by us and other firms for
similar work
iv. The amount of time expended on the project and quality of personnel involved
v. Direct costs and expenses involved in the execution of the mandate
vi. Other general commercial considerations

CONCLUSION
We are confident that our proposed solutions will meet your requirements and assure
you of our commitment to provide you with unrivalled service quality at all time. We
share your vision that in the current business environment where size is might and also
guarantees economics of scale, the need for our clients to increase its stake cannot be
overemphasized.

For further clarifications, please do not hesitate to contact the number listed below;
Mobile Line
Anuli Anyanwu 08032310625
Stella Obele 08037423017

Olayiwola Oladapo 08023206728

Olamide Falase 07034577647
We look forward to an opportunity to be of service to clients.

Yours faithfully,
For: INFODIGM LIMITED

OLAMIDE FALASE
MANAGING PARTNER

advisory services • human capital development • transformation technology