RG-1000e firmware upgrade guide October 2017

RG-1000e firmware upgrade guide

This document describes how to perform RG-1000e firmware upgrade. Steps below refer to firmware 2.2.0 and
CPS R2.2.0. You should use the same consequence of steps to update RG-1000e with another firmware release.

What is needed to upgrade RG-1000e with firmware 2.2.0:

 RG-1000e CPS R2.2.0;
 RG-1000e firmware files, RG1000e-2v20.bin and RG1000e-2v20.rom (or M300-2v20.bin and M300-
2v20.rom;
 USB cable A-miniB;
 an external power supply 12-14 VDC, 0.5 A;
 a desktop PC or a laptop works under Win 7\8\8.1\10 OS.

Attention!
 For upgrade RG-1000e with firmware 2.2.0 you must use only CPS R2.*.*. Using another CPS releases
such as R1.*.* or R3.*.* corrupts firmware data, and as the result RG-1000e should be returned to a
service depot for recovering.
 To perform firmware upgrade you should disconnect RG-1000e from a donor radio and connect the unit
to an external power supply via Power socket (for more detailed info see “RG-1000e User Guide” chapter
4.3).

1. Locate CPS RG-1000e 2.2.0 into a desirable folder on your desktop PC (or laptop) and run it.
If it is the first time when you run CPS RG-1000e on the PC you should install RG-1000e driver (for more
detailed info see “CPS RG-1000e User Guide” chapter 1). Once CPS is running, you see the program start
window.

Left column
menu space

Program reports space

 RG-1000e firmware upgrade guide October 2017

2. Create new RG-1000e configuration, the top program menu File -> Create and click Yes button in the pop-
up window.

In the program reports window you see new messages that a new configuration is created and downloaded. In
addition, you see the left column menu has appeared.
 RG-1000e firmware upgrade guide October 2017

3. Turn CPS into Upgrade mode, the top program menu Options -> Service, type Upgrade_Service in Service
code gap and click Enter.

In the program reports window you may see additional doubled message that a new configuration is
downloaded.
 RG-1000e firmware upgrade guide October 2017
4. Connect a RG-1000e to the PC and turn-on power.

Check “Getaway RG-1000e connected to USB bus” message is appeared in the program reports window.

5. Check that Upgrade mode has started properly. Navigate to the left column menu, and open Tasks
section. You should see four lines: Read, Write, Download DSP firmware, Download MCU firmware.
 RG-1000e firmware upgrade guide October 2017

6. Update DSP firmware. Double click in the left column menu “Download DSP firmware”, select DSP
firmware file RG-1000e-2v20.rom (or M-300-2v20.rom) and click Open.

Downloading process starts automatically. Do not interrupt the process! Do not disconnect the RG-1000e form
the PC!
 RG-1000e firmware upgrade guide October 2017

Once DSP firmware is downloaded the firmware-verifying process starts automatically. If DSP firmware is
downloaded without errors, you see the message “Data validation is performed. Wrong 0 bytes” in the program
reports window. Do not disconnect the RG-1000e from the PC.

If you see messages that some errors are detected you should power-off the RG-1000e, disconnect the RG-
1000e from the PC, close CPS RG-1000e and start upgrade process from p1. If the fifth attempt is not successful,
you should contact SmartPTT Tech Support about proper actions.

7. Write new RG-1000e configuration, the left column menu, in the left column menu Tasks - > Write and
program new RG-1000e configuration.

If new RG-1000e configuration is written without errors, you see the message “Data validation is performed.
Wrong 0 bytes” in the program reports window. Do not disconnect the RG-1000e from the PC.
 RG-1000e firmware upgrade guide October 2017

8. Update MCU firmware. Double click, in the left column menu “Download MCU firmware”, select MCU
firmware file RG-1000e-2v20.bin (or M-300-2v20.bin) and click Open.

Downloading process starts automatically. Do not interrupt the process! Do not disconnect the RG-1000e form
the PC!
 RG-1000e firmware upgrade guide October 2017

Once MCU firmware is downloaded, the firmware-verifying process starts automatically. If MCU firmware is
downloaded without errors, you see the message “Data validation completed” in the program reports window.

If you see messages that some errors are detected you should power-off the RG-1000e, disconnect the RG-
1000e from the PC, close CPS RG-1000e and start upgrade process from p1. If the fifth attempt is not successful,
you should contact SmartPTT Tech Support about proper actions.

9. Power-off the RG-1000e. Turn CPS RG-1000e into Customer mode: the top program menu, Option ->
Custom.

10. Power-on the RG-1000e. Read the RG-1000e. Navigate to

the left column menu. Open Info section. You should see
MCU FW 2.2.0 and DSP FW 2.2.0.