Hi there Aleksis,

The times when we feel most energized with a project is usually at the beginning: we get consumed by
the dream, can’t stop reading, we are so motivated it seems that the only thing in the world is our
purpose. It’s a fine place to be in.

But how do you discern the relevant information from the noise? How do you know what to focus on?

Today, I will teach you the most efficient start point.

Let’s get into it.

Are you qualified to apply?

Minimum requirements are imposed by every airline. When looking at them, you can see there are two
types:

-things you can improve on or change

-permanent, unchangeable characteristics

Because of my experience in the Middle East, I only discuss the cabin crew interview process for
Emirates, Etihad and Qatar Airways. If you are aiming to work for another airline, you must research
their minimum requirements, even though the mindset and principles might be applicable as well.

Let’s start with things we can change:

Age
The minimum requirement is 21 years old at the time of joining. If you are younger than 21, you will
need to wait. Use this time wisely and prepare as much as you can by understanding what is needed
from you and how to get those skills.

If you are older, note that there is no official upper age limit to apply for the airlines. You do have a
chance to be hired even when you are in your early or late 30s. If you are much older, ask yourself if
your existing talents might be better utilized in an airline environment (such as ground support, training
or management). Cabin crew is, after all, an entry level position.

Education
The minimum requirement is that you have a high school diploma (Grade 12). If you don’t have it yet,
go back to school and get it. There are no shortcuts here. If you have any higher education, regardless
of the field, you can apply and be considered for an interview.

A crucial thing to keep in mind is that it is NOT necessary to have a cabin crew diploma of any sort.

Language Fluency
You must be fluent in English (written and spoken). There is no way around it, as English is the
language used in all aviation communication. If you are not fluent yet, enroll in a class to help you
achieve that (TOEFL, IELTS or Cambridge preparation or conversation-based classes) or use more
nontraditional ways.

Here are some of my suggestions: simplified language learning, Duolingo or Skype lessons.

Appearance
No visible tattoos while wearing the uniform (short-sleeve shirt and knee-length skirt for women and
short sleeve shirt for men)
Cosmetic and bandage coverings are not permitted, so if you have a tattoo, your only way around it is
to consider laser removal.

Other than tattoos, your appearance must be pleasant, well-kept, and elegant. Perfection is not a
requirement. Supermodel looks neither.

Even though aviation is an industry that highly values appearance, do not mistake all flight attendants
to look exactly like the one you see in the airline commercials.

Health
Physically fit to meet the airline requirements.

If you are a healthy individual, the chances are you will not have any troubles passing this part.

If you have any health issues affecting your daily life (such as back pain, migraines or re-occurring ear
pain - these are just examples), you must treat them first. Airlines are strict when it comes to the health
of their crew.

Soft Skills
There is an array of desired skills for this career: Positive attitude, empathy, flexibility, cultural
intelligence, teamwork, enthusiasm, problem-solving, and much more. All of these skills can be
acquired with awareness and experience in an environment in which you can interact with other
humans - be it school, home or workplace.

You don’t need to be already working on an airline or even in a customer-service setting. These skills
can be learned everywhere.

No previous experience is required to become a cabin crew, but these skills are.

Now to the things we cannot change:

Height and arm-reach

Emirates - minimum height of 160cm and a vertical arm reach of 212cm

Etihad - minimum vertical arm-reach 210cm

Qatar Airways - minimum vertical arm-reach of 212cm

While arm-reach can be slightly improved with time by using stretching exercises, height is something
we can’t change.

Serious health issues

If you have any transmittable disease such as HIV, Hepatitis B or active TBC, you will be unable to
become a cabin crew.

Same goes for certain health conditions that will prevent you from carrying out the cabin crew duties in
a safe manner (I’m not a doctor, so if you have any conditions that are affecting your life, you must
consult an aviation doctor to establish your suitability to clear the medical requirements).

Knowing this, I would like to invite you to make an inventory of your profile - what are the requirements
you meet or exceed, what are the requirements you need to work on, but more importantly, I want you
to become aware of what is required and what is not so important.

This is a big first lesson, I know, but I think it’s vital to start from a place of deep understanding.

I will talk to you again tomorrow!

Lesson 2
What can seem intimidating when considering the cabin crew career is the idea that there are
thousands of applicants around the world having the same dream. It is no longer about the people in
your town or country. This is competition taken to the global level! How can you deal with this
pressure?

I will share with you three mindsets of success that will change how you view the interview:

1. Change your inner-dialogue

Most people who fail at the cabin crew interview hold a deep limiting belief that they are not worthy of
this job. This can be for various reasons: thoughts about appearance, intellectual capabilities or even
country of birth.

Become aware of what you tell yourself about this career and how you conduct inner-dialogue,
especially when you are faced with adversity. Are you criticizing or making excuses? Are you
exercising self-compassion or unkindness?

Be gentle with yourself and be your biggest supporter; everyone else will follow.

2. A job interview is a two-way street

The airline needs the best possible people for the cabin crew position just as much as you need a job.

While it may seem that an interview is a place where you sit down and answer questions, intimidated
by a recruiter, the reality is that you hold a great deal of power when it comes to the outcome. You are
not at the mercy of the interviewer. She does not hold absolute power over your faith or future. Her
responsibility is to see if you are a suitable candidate and your responsibility is to show her that you
are.

Yes, you might be nervous (who isn't nervous when interviewing), but those emotions cannot stand in
your way of performing to the absolute best of your abilities.

3. Everything is a lesson
You may pass from the first time, or you may have to try over and over again. I've had a reader who
got the job on the NINTH try. Most people would have given up by then, but she persisted, learned
from every trial, improved herself every single time and finally became the perfect person for the job.

The most important thing to do is be aware of what you do, what you say and how you present
yourself vs. the ideal candidate profile.

That's it for today!

Tomorrow I'll be back to help you get even more prepared for the cabin crew interview!

-Kara

The cabin crew interview follows a complex process called “assessment.” This means that you have to
pass one stage so you can go to the next. A little bit like a reality show contest on TV. In this lesson I
won’t be going into the details of each stage, you can read in detail about that hereand here.

Today we will discuss the first steps of the process, right after you have decided that, indeed, this is
what you want to pursue further. Let’s make that decision a reality!

Step 1 Decide on the recruitment event

All three airlines, Emirates, Etihad and Qatar Airways are conducting monthly recruitment events
around the world. You can view them here.

Browse the locations and decide whether you will be waiting for a recruitment drive in your country or
you are willing to travel to another location where recruitment events are taking place (if you decide
this, know that any expenses will not be reimbursed by the airline).

For an Open Day or CV drop-off, you don’t need to pre-register online or receive a personalized
invitation. Anybody can participate.

For an Assessment Day, you must have been previously selected either through a successful online
application or during an Open Day or CV drop-off.

Step 2 Prepare your documents

Think of these as your representatives that speak to the recruiter when you’re not there.

CV - simple, clean, easy to understand format, highlighting your accomplishments. Ideally, you would
present it on 1 page and use 3-4 bullets to describe your job history. Include only the highest
education and the skills that are relevant to the position. Be respectful of the recruiter’s time and make
it easy for them to decide you are an excellent candidate.
Photos - when applying, you must submit a head and shoulders photo (passport photo), as well as a
full-length business attire photo. Needless to say, these pictures must be exquisite. You should wear a
business attire, have your hair done and makeup on (ladies only), and, of course, a smile!

Step 3 Prepare your presentation

What will you wear?

When we are pleased with our appearance, our confidence level will increase, and we will perform
better. What you choose to wear during the interview is of highest importance, and it has absolutely
nothing to do with vanity.

Test and try attires. You can go for classic and elegant, but don’t shy away from color or personality.
As long as how you present yourself is tasteful, your first impression will be a success.

What will you say?

During an Open Day especially, the interaction with the recruiter is very brief. You will be asked a
question or two while your documents are being received. These minutes might make it or break it for
you. Rehearsing your introduction is the best way to perfect it. So what will you say when asked these
two questions: “Why do you want to become a cabin crew?” “What are you currently doing?”

These questions are usually the ice-breaker, even though sometimes you might be asked something
else related to your experience or education.

Step 4 Work on your confidence

It doesn't matter how much you prepare in the privacy of your home and mind if you are unable to
show it in front of the recruiters.

Job interviews are highly stressful events, and even the best of the best will be nervous. This is
normal. Learning how to manage emotions and performing to the highest standards DESPITE
nervousness is what will make the difference.

Be aware of your inner dialogue and analyze your past performance when faced with stressful events.
What did you do? What would you do differently? How can you adjust and improve your behaviors?

In my book, I present in extreme detail every single stage of the assessment day - from the step by
step online application for each airline, sample CVs and sample application photos, group exercises,
English test, 101 Questions and Answers for the Final Interview and a bonus book on Confidence.
Did I mention you will also have two audio files? I will be by your side when you are producing the
movie of how you want your cabin crew future to look like. I will be next to you just before you are
about to step into that interview room, talking some sense into your emotions and inner dialogue. If
you’re ready to go all in and tackle this cabin crew interview, head over here to get my book. It’ll help
you with every single step of the cabin crew interview.

Talk tomorrow!

it is not a huge problem, however you must be prepared to tell the interviewers what have you been doing since
your last employment. Mostly, we need to see that the time you took off was used wisely. Any new skills you
acquired, languages or broadening your experience. If your gap is related to travel, you can say you took the time
to explore new cultures and places (tell where you went and what you saw) and this is how you realized that you
are fascinated with seeing new territories and meeting people from all over the world and the cabin crew career
would be a perfect fit for you. Ideally, you would have some involvement with local charities or organizations

Hey Kara Grand and all the great people in here I need your help, I have OD on Monday and
:)

my CV is not printed yet because I have some points, I don't whether I should or shouldn't
mention it.
1- My Grades
-First, I've Bachelor of Accountancy (September 2004 - July 2008) Grade : " D "
-Then, Diploma in Tour-guidance (September 2010 - July 2012) Grade : " B+ "
* So should I mention The "D" grade? Or It is a bad sign?
2-My Language Courses
-At First, I had General English Course Advanced II Level, From AUC (American University in
Cairo) Grade A, Jan 2009
-Then, I took Polish language course privately Nov 2010
-lately, I finished General English Course Advanced II Level , Certified by Steinbeis university in
Berlin Grade A, Dec 2012
*Should I mention these Course?
3- I speak 3 languages with different proficiency levels
Arabic : Native
English : Advanced
Polish : Beginner
* should I mention all 3 languages or just the ones am good at?

yes, it's important to show your languages knowledge, skills and abilities to work in fast-changing environment
and your experinece in custom service or tourism is very important, don't forget to write about it. It mustn't be
empty fields in your resume, even if you had short period or seasonal job (but more than 3 months), you have to
say about it too. I had been asked at OD interview why I hadn't filled all stages of my labor years