Professional Documents
Culture Documents
in surface mining
Spare parts, tool and consumables We take the overall perspective
Safety first
Safety in focus
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Partners
for success
From your first contact with Sandvik Mining and Construction, you will work with
people that have attitude and spirit that goes beyond “the sale.” The long-term success
of our customers is essential to our future, which is your assurance of our total
commitment. Whether you need a part immediately, or innovation that extends the
life of your equipment, or a comprehensive plan to conduct audits and maintenance,
Sandvik will work with you towards your short- and long-term goals.
We are a global entity, active in 130 countries. However, your particular need will
demand someone standing beside you. Thanks to our local presence, we understand
your site requirements, which allows us to tailor each program to meet your unique
needs, no matter where you are or how you operate. Big or small, any kind of material
or equipment application, in remote locations or next door, you will receive Sandvik´s
total service and support.
Continue reading about our parts and consumables, technical support, training and
education, performance contracts, and our far-reaching logistical capabilities which
will give you an overview of our global capabilities. We are proud of our successes and
would be glad to show you how we have helped various customers to solve difficult
and interesting challenges. Our local staff will then be able to work with you on a
program that is right for you.
Our many years of global experience, coupled with our robust systems and processses,
ensures the latest state-of-the-art products and services are available for your use. Our
reputation in supporting our customers will give you confidence that we will be there
to support you from start to finish, and for years to come, with our dependable service
and support team.
Safety first
When it comes to safety, no one will be more focused on helping protect your
employees than Sandvik. It is an attitude that is foremost in our product design,
maintenance and training procedures as we strive to avoid every-day mishaps. Safety is
everyone‘s concern, and there is no better reason to partner with us.
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Sandvik
at your site
■■ Component exchange
■■ Audits / inspections
- Operation
- Application
- Maintenance
- Equipment status
■■ Planning
- Parts inventory
- Maintenance
■■ Performance contracts
■■ Advisory services
- Mining process
- Drilling process, tooling selection
- Equipment efficiency
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Accurate inspection work Improving performance with the right tools
Monitoring performance
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We provide world class logistics to customers everywhere
On-time deliveries
worldwide
Nothing is more important than the continuous operation of your site, and your re-
sources engaged in productive work. So no matter where you are, Sandvik is commit-
ted to providing you delivery, availability and reliability 24 hours a day, 7 days a week.
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Eindhoven,The Netherlands
Chicago,USA
Singapore
Understanding both our customers' requirements and our products' service needs ena-
bles us to plan for and operate a flexible, interconnected logistics organization geared
towards efficiency and rapid response. Working closely with our sales organization,
our logistics team is linked to you.
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Innovative ideas Safety in maintenance
Professional people
Total reliability
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Performance
contracts
The supplier accepts responsibility for operating costs beyond the costs of capital
(initial purchase price), e. g. also for repairs, maintenance, upgrades, service and
support, user training, software licensing, expenses.
Benefits to customer
■■ Increase in availability and productivity
■■ Reduction of labor shortages
■■ Reduction of risk and costs
■■ Known and fixed cash-flow and cost structure
■■ Focus on core business
■■ Ease of business
■■ Use of supplier’s familiarity with countries new to customer
■■ Single source responsibility
■■ Elimination of warranty issues
■■ Utilization of supplier’s maintenance systems
■■ Reduction of capital employed
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Spare parts, tools
and consumables
Genuine Sandvik spare parts - new and refurbished Cast-in-carbide wear protection
Cast-in carbide - HX900 is a unique wear material
Sandvik´s international market strength shows our ability combining the wear resistance of cemented carbide with the
to source and ship material and components anywhere. This shock resistance, ductility and forming capability of nodular
also translates into highly effective spare parts support, which iron. This is an ideal combination resulting in a hard material
is further strengthened with the global Sandvik logistics that stands well in tough environments.
organization. We can provide all wear and spare parts to
keep your equipment and plant in good condition. Conveyor components and dust control
Sandvik’s complete conveyor offering includes components as
original components or as replacements in existing systems,
with an emphasis on performance and reliability, for light,
Engineered solutions medium and heavy-duty applications.
Manganese - crushing chambers We’re developing new and innovative solutions to improve
The essential wear parts of a Sandvik cone crusher consist the work environment. Our dust encapsulation and
of the manganese mantle and concave which forms the suppression products help reducing dust emissions to a
crushing chamber. Sandvik offers a wide selection of crushing minimum. The work environment is greatly improved, the
chambers for processing all types of materials and for various life of equipment extended and the maintenance and clean-up
applications. cost dramatically reduced.
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WE8000i Telescopic Chute HX410 electrostatic dust suppression
Manganese
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Sandvik is a high-technology engineering group with
world-leading positions in selected areas – tools for metal
working, advanced materials technology, and mining and
construction. We employ more than 50 000 people and
are represented in 130 countries.
Sandvik Mining and Construction represents one third of
the overall Sandvik Group and serves a broad range of
customers in construction, mineral exploration, mining
and bulk materials handling. Our construction expertise
covers quarrying, tunneling, demolition and recycling, and
other civil engineering applications. Our mining products
and services support customers on the surface and under
ground, including coal, ore, copper and gold mining.
SFM-AM-1