Professional Documents
Culture Documents
OBJECTIVE
To provide outstanding customer service to guests with warmth, while effectively assisting
guests in a prompt, courteous manner. To maintain a professional personality, and comply with
company policies and procedures, and exhibit regular on time attendance for all scheduled shifts.
QUALIFICATIONS
● The willingness to provide exceptional customer service
● Able to interpret information into orally and written
● Creativity
SKILLS
EXPERIENCE
Port Discovery - Baltimore, MD May 2017 - Current
Museum Experience Associate
● Assisting guests of all ages ● Relaying and enforcing company rules
● Monitoring specific areas for the safety of ● Communicating with managers
guests ● Cleaning
Community College of Baltimore County - Baltimore, MD February 2017 - Current
English Department Student Aid
● Assisting students and faculty
● Answering phones
● Follow direct orders from Administrative Assistant
● Manage the flow of traffic in the office
● Run errands around campus
Granny’s Restaurant Seasonal 2016
Hostess
● Provided customer service
● Cleaned surroundings
● Effectively communicated with crew and customers
● Handled cash
● Periodically inspected tables
● Communications Major
● Part time student
● GPA: 3.4
REFERENCES
Pat Ramsey
Administrative Assistant at CCBC
Phone: 443-111-1111
Email: patramsey111111@ccbcmd.edu
Francesca Downs
Manager at Port Discovery
Phone:443-333-3333
Email: francescadowns3333@gmail.com
Angela Vassel
Veterans Counselor/ Godmother
Phone: 443-222-2222
Email: angelavassel2222@gmail.com