AP/ADMS 2400 3.

0
Fall 2014

REQUIRED COURSE TEXT / READINGS:

Customized Textbook: Colquitt, Organizational Behaviour includes two
chapters (at the back) from McShane and Steen, Canadian
Organizational Behaviour, on Perception and Communication.
Case Book: Hoffman, R. & Ruemper, F., Organizational Behaviour
Canadian Cases and Exercises. 7th Edition
Alternatively the cases we are going to use in this course and in the
exams are also available in e format E book of cases from
Organizational Behaviour Cases, Hoffman, R. & Ruemper, F. (7th Edition)
student can purchase on line.

Students should go to: https://secure.captus.com/registration/epub/

No Course Kit Required

Note: Photocopying more than 10% of a textbook is illegal, and may
involve penalties. Do not duplicate textbooks or obtain these
photocopies

ORGANIZATION OF THE COURSE:

Detailed Course Outline

Week Topic Readings

1 Introduction Colquitt Ch. 1
 What is Organizational Behaviour?
 Integrative model of OB Casebook: Purpose and
 Evidence-based research in OB Analysis of Case Studies

2 Perceiving Ourselves and Others in Taken from McShane et al.

Organizations (ch.3), at back of
 Self-concept: How we perceive customized Colquitt text
ourselves Case: Portrait of a
 Perceiving the world around us Canadian Advisor
 Specific perceptual processes and
problems
  Improving perceptions
 Global mindset: Developing
perceptions across borders
3 Behavioural Outcomes Colquitt Ch. 2
 Task performance Case: Flexible Packaging
 Citizenship behaviour (OCB)
 Counterproductive behaviour
 Withdrawal behaviours
(psychological and physical) /
Turnover
 Performance management
 Level of analysis: individual, group,
organizational outcomes
4 Attitudes, Moods and Emotions Colquitt Ch. 3
 Job satisfaction Colquitt Ch. 4
 Value-perception theory Case: Dimitri’s Baked
 Job Characteristics Model Goods
 Forms of organizational commitment
 Moods and emotions
5 Motivation Colquitt Ch. 6
 Motivation and effort
 Theories of motivation Case: Motivation in the
 Self-efficacy Boiler Room

6 Communicating in Teams and McShane et al (ch.9), at

Organizations back of customized
 The importance of communication Colquitt text
 Communication channels
 Choosing the best communication Case: Livelife Health Care
channel
 Communication barriers
 Cross-cultural and gender
communication
 Improving interpersonal
communication
 Improving communication throughout
the hierarchy
 Communicating through the
grapevine
7 Personality and Ability Colquitt Ch. 9,
  Personality Case: Returned Goods
 Cultural Values
 Ability: Cognitive, Emotional,
Physical
 Individual differences

8 Trust and Justice Colquitt Ch. 7

 Bases of trust (pp.166-180 only)
 The importance of trust Case: Robert Bart
 Dimensions of organizational justice
9 Teams Characteristics and Processes Colquitt Ch. 10
 Team characteristics Case: Flexible Packaging
 Team development Inc.
 Task interdependence
 Team composition
 Team processes
10 Learning & Decision Making Colquitt Ch. 8
 Knowledge and expertise Case: Alice’s Expense
 Methods of learning Account
 Training and knowledge transfer
 Models of decision making
 Decision making biases and
problems
11  Power, Influence & Leadership Colquitt Ch.11 & 12
 Types of Power Case: Comparison of Dimitri’s
 Using Influence Baked Goods and Motivation
 Power and Influence in Action in the Boiler Room
 Differences in power holding
 Leadership styles and behaviours
 Transformational Leadership Behaviors
 Effective leadership styles
12 Organizational Culture & Socialization Colquitt Ch. 14
 Components of organizational culture Discussion of movie clip
 Maintaining or changing from ‘Smartest Guys in
organizational culture the Room’ or Discussion
 Resistance to Change of introducing cultural
 Stages of socialization change to Alice’s Expense
 Managing socialization Account case.
COURSE LEARNING OBJECTIVES:
To understand the components of individual and group behaviour, what
influences that behaviour and how that behaviour relates to
organizational design and performance.

WEIGHTING OF COURSE

Mid-term 40%

Final Exam 60%

Students are required to present their current sessional identification

card, and their York Card or one piece of photo identification at the
exam.

ASSESSMENT

You will be assessed in two ways: a mid term exam and a final exam with a weighting of
40% and 60%, respectively. Details of each are provided below.

Mid Term Exam – Sunday October 12th, 11.30am-1.30pm worth 40% of your overall
grade Location TBD

 Format
This is a closed book exam so you cannot bring any material into the exam. The exam
is based on a case study from the course (i.e. could be one we have already done or
one we will do after the mid-term) – Organizational Behaviour, Hoffman and Ruemper.
You will be given a copy of the case in the exam.

You will be asked to answer two questions about the case and then another essay
question. Remember that cases are often written to identify different levels of
understanding – thus some concepts may be easily identifiable whereas others are
more implicit. Students who have developed an in-depth understanding of the course
material and who have practiced reading cases and contributed to case discussions in
class will be well-placed to do well in the exam. If you haven’t read any of the cases
before the mid-term your achievement may be more limited.

If you are at all unclear about what you are expected to do for the mid term exam
contact your Course Director. Note also that you must notify your Course Director
within three working days after the exam if you were unable to attend. You must
also provide a doctor’s note or other official justification for your absence.

Final Exam TBA closed book exam – 3 hours (includes reading time) Worth 60%
of your overall grade

 Format
The end of term exam is three (3) hours long – this includes reading time.

The exam will be similar to the mid-term exam i.e. Section 1 case-based and Section 2
short essays. You will be asked to answer two questions relating to the case (though
each may have multiple parts). This final exam will be closed book so you may not
take in any course materials, papers, books etc. into the exam with you.

ADDITIONAL INFORMATION / NOTES

Please BE AWARE: Students CANNOT write exams or submit any work
for sections that they are not registered in. Students must confirm the
correct section within the first two weeks of class.
The instructor/course director has NO AUTHORITY to enroll students
into the course.
RELEVANT UNIVERSITY REGULATIONS
Deferred standing may be granted to students who are unable to write
their final examination at the scheduled time or to submit their
outstanding course work on the last day of classes. In order to apply
for deferred standing, students must complete a Deferred Standing
Agreement (DSA) form and submit their request no later than five (5)
business days from the date of the exam. The request must be
properly submitted with supporting documentation directly to the main
office of the School of Administrative Studies (282 Atkinson), NOT to
the Course Director. These requests will be considered on their merit
and decisions will be made available to the students by the main office
in the School's web site (under the heading of 'Links'),
no individualized communication will be sent by the School to
the students (no letter or e-mails). The status of the DSA submitted
shall be checked at:
http://apps.eso.yorku.ca/apps/adms/deferredexams.nsf

Students with approved DSA will be able to write their deferred

examination during the School's deferred examination period. No
further extensions of deferred exams shall be granted. The format and
covered content of the deferred examination may be different from
that of the originally scheduled examination. The deferred exam may
be closed book, cumulative and comprehensive and may include all
subjects/topics of the textbook whether they have been covered in
class or not. Any request for deferred standing on medical grounds
must include an Attending Physician's Statement form; a “Doctor’s
Note” will not be accepted.

DSA Form:
http://www.registrar.yorku.ca/pdf/deferred_standing_agreement.pdf
Attending Physician's Statement
form: http://www.yorku.ca/laps/council/students/documents/APS.pdf

Academic Honesty: The Faculty of Liberal Arts and Professional

Studies considers breaches of the Senate Policy on Academic Honesty
to be serious matters. To quote the Senate Policy on Academic
Honesty. The Policy on Academic Honesty is an affirmation and
clarification for members of the University of the general obligation to
maintain the highest standards of academic honesty. As a clear sense
of academic honesty and responsibility is fundamental to good
scholarship, the policy recognizes the general responsibility of all
faculty members to foster acceptable standards of academic conduct
and of the student to be mindful of and abide by such standards.
Suspected breaches of academic honesty will be investigated and
charges shall be laid if reasonable and probable grounds exist.
Students should review the York Academic Honesty policy for
themselves at:
http://www.yorku.ca/secretariat/policies/document.php?document=69
Students might also wish to review the interactive on-line Tutorial for
students on academic integrity, at:
http://www.yorku.ca/tutorial/academic_integrity/

Grading Scheme and Feedback Policy: The grading scheme (i.e. kinds
and weights of assignments, essays, exams, etc.) shall be announced,
and be available in writing, within the first two weeks of class, and,
under normal circumstances, graded feedback worth at least 15% of
the final grade for Fall, Winter or Summer Term, and 30% for ‘full year’
courses offered in the Fall/Winter Term be received by students in all
courses prior to the final withdrawal date from a course.

Note: Under unusual and/or unforeseeable circumstances which

disrupt the academic norm, instructors are expected to provide
grading schemes and academic feedback in the spirit of these
regulations, as soon as possible. For more information on the Grading
Scheme and Feedback Policy, please visit:
http://www.yorku.ca/secretariat/policies/document.php?document=86

In-Class Tests and Exams - the 20% Rule: For all Undergraduate
courses, except those which regularly meet on Friday evening or on a
weekend, tests or exams worth more than 20% will not be held in the
two weeks prior to the beginning of the official examination period. For
further information on the 20% Rule, please visit:
http://www.yorku.ca/secretariat/policies/document.php?document=141

For further information on examination scheduling and other important

dates, please refer to:
http://www.registrar.yorku.ca/enrol/dates/index.htm

Reappraisals: Students may, with sufficient academic grounds, request

that a final grade in a course be reappraised (which may mean the
review of specific pieces of tangible work). Non-academic grounds are
not relevant for grade reappraisals; in such cases, students are
advised to petition to their home Faculty. Students are normally
expected to first contact the course director to discuss the grade
received and to request that their tangible work be reviewed. Tangible
work may include written, graphic, digitized, modeled, video recording
or audio recording formats, but not oral work. Students need to be
aware that a request for a grade reappraisal may result in the original
grade being raised, lowered or confirmed. For reappraisal procedures
and information, please visit the Office of the Registrar site at:
http://www.registrar.yorku.ca/grades/reappraisal/index.htm

Accommodation Procedures: LA&PS students who have experienced a

misfortune or who are too ill to attend the final examination in an
ADMS course should not attempt to do so; they must pursue deferred
standing. Other students should contact their home Faculty for
information. For further information, please visit:
http://www.registrar.yorku.ca/exams/deferred/index.htm

Religious Accommodation: York University is committed to respecting

the religious beliefs and practices of all members of the community,
and making accommodations for observances of special significance
to adherents. For more information on religious accommodation,
please visit:
https://w2prod.sis.yorku.ca/Apps/WebObjects/cdm.woa/wa/regobs

Academic Accommodation for Students with Disabilities

The nature and extent of accommodations shall be consistent with
and supportive of the integrity of the curriculum and of the academic
standards of programs or courses. Provided that students have given
sufficient notice about their accommodation needs, instructors shall
take reasonable steps to accommodate these needs in a manner
consistent with the guidelines established hereunder. For more
information please visit the Disabilities Services website at
http://www.yorku.ca/cds/

York’s disabilities offices and the Registrar’s Office work in

partnership to support alternate exam and test accommodation
services for students with disabilities at the Keele campus. For more
information on alternate exams and tests please visit
http://www.yorku.ca/altexams/
Please alert the Course Director as soon as possible should you
require special accommodations.