Professional Documents
Culture Documents
References
Business Process Redesign: An Overview , IEEE Engineering
Management Review.
Abrahamson, E. (1996). Management fashion, Academy of
Management Review, 21, 254-285.
Champy, J. (1995). Reengineering Management, Harper Business
Books, New York.
Dubois, H. F. W. (2002). Harmonization of the European
vaccination policy and the role TQM and reengineering could play,
Quality Management in Health Care, 10(2): pp. 47-57. "PDF"
Hammer, M., (1990). "Reengineering Work: Don't Automate,
Obliterate", Harvard Business Review, July/August, pp. 104-112.
Hammer, M. and Champy, J. A.: (1993) Reengineering the
Corporation: A Manifesto for Business Revolution, Harper Business
Books, New York, 1993. ISBN 0-06-662112-7.
Hammer, M. and Stanton, S. (1995). "The Reengineering
Revolution", Harper Collins, London, 1995.
Hansen, Gregory (1993) "Automating Business Process
Reengineering", Prentice Hall.
Ponzi, L. and Koenig, M. (2002). "Knowledge management: another
management fad?", Information Research, 8(1).
"Reengineering Reviewed", (1994). The Economist, 2 July 1994, pp
66.
Rummler, Geary A. and Brache, Alan P. Improving Performance:
How to Manage the White Space in the Organization Chart, ISBN 0-
7879-0090-7.
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