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Appetite 121 (2018) 285e293

Contents lists available at ScienceDirect

Appetite
journal homepage: www.elsevier.com/locate/appet

Consumers’ health-related perceptions of bread e Implications for


labeling and health communication
Pernilla Sandvik*, Margaretha Nydahl, Iwona Kihlberg, Ingela Marklinder
Department of Food, Nutrition and Dietetics, Uppsala University, Box 560, SE-75122 Uppsala, Sweden

a r t i c l e i n f o a b s t r a c t

Article history: There is a wide variety of commercial bread types and the present study identifies potential pitfalls in
Received 3 February 2017 consumer evaluations of bread from a health perspective. The aim is to describe consumers’ health-
Received in revised form related perceptions of bread by exploring which health-related quality attributes consumers associate
27 September 2017
with bread and whether there are differences with regard to age, gender and education level. A postal
Accepted 10 November 2017
and web-based sequential mixed-mode survey (n ¼ 1134, 62% responded online and 38% by paper) with
open-ended questions and an elicitation task with pictures of commercial breads were used. Responses
were content analyzed and inductively categorized. Three fourths (n ¼ 844) knew of breads they
Keywords:
Quality perception
considered healthy; these were most commonly described using terms such as “coarse,” “whole grain,”
Cues “fiber rich,” “sourdough,” “crisp,” “less sugar,” “dark,” “rye,” “seeds,” “a commercial brand,” “homemade”
Bread and “kernels.” The breads were perceived as healthy mainly because they “contain fiber,” are “good for
Whole grain the stomach,” have good “satiation” and beneficial “glycemic properties.” The frequency of several eli-
Age cited attributes and health effects differed as a function of age group (18e44 vs. 45e80 years), gender
Education and education level group (up to secondary education vs. university). Difficulties identifying healthy
bread were perceived as a barrier for consumption especially among consumers with a lower education
level. Several of the health effects important to consumers cannot be communicated on food packages
and consumers must therefore use their own cues to identify these properties. This may lead to con-
sumers being misled especially if a bread is labeled e.g., as a sourdough bread or a rye bread, despite a
low content.
© 2017 Elsevier Ltd. All rights reserved.

1. Introduction nonetheless an important source of whole grain and fiber in the


Swedish diet (Kyrø et al., 2012). However, like in many other
Health is an important dimension in consumers' overall quality countries, intake of both whole grain and fiber in Sweden do not
perception of food products (Grunert, 2002). The healthiness of meet the national recommendations (Amcoff et al., 2012). Lower
food is described as a credence quality dimension, as the consumer intake of whole-grain bread among Swedish adults has been
can evaluate it only to a limited degree after consumption associated with a lower education level and younger age (18e45
(Steenkamp, 1990). This makes external sources of information years), and younger consumers have reported eating less bread
important in forming consumers’ health-related quality expecta- overall (Sandvik, Kihlberg, Lindroos, Marklinder, & Nydahl, 2014).
tions about food products (Grunert, 2002). In Sweden, proponents There is limited knowledge of whether health-related perceptions
of low carbohydrate diets have questioned the healthiness of of bread vary among younger and older consumers as well as
carbohydrate-rich foods such as bread, which may have affected consumers with different educational levels. Gaining insight into
consumer perceptions (Gunnarsson & Elam, 2012). Exposure to consumer perceptions of healthy eating is valuable in assessing
contradictory nutritional health information has been associated how health-promotion messages are interpreted and put into
with nutrition confusion and may undermine the success of healthy practice. But also, on how consumers may be misled when
eating campaigns and interventions (Nagler, 2014). Bread is attempting to identify healthy food products.
In Sweden, bread is the individual food group contributing the
most to the total energy intake, with a mean of 11 percent (Amcoff
* Corresponding author. et al., 2012). From a nutritional perspective, there is a wide range of
E-mail address: pernilla.sandvik@ikv.uu.se (P. Sandvik).

https://doi.org/10.1016/j.appet.2017.11.092
0195-6663/© 2017 Elsevier Ltd. All rights reserved.
286 P. Sandvik et al. / Appetite 121 (2018) 285e293

commercial breads due to the great variation in ingredients as well Nydahl, Marklinder, Naes, & Kihlberg, 2017). Consumers were
as rising and baking methods. Attributes suggested to be important shown to differentiate between bread types and when associating
for cereal products promoted as being healthy from a nutritional their ratings to sensory descriptions of the bread samples, dark
perspective are a high whole grain and dietary fiber content and a brown color, compact texture and sour flavor was shown to be
low salt, added sugar and saturated fat content. With regard to associated with perceived overall healthiness (Sandvik et al., 2017).
physiological functionality, cereal products should contribute pre- In the present study, consumer perceptions of health-related bread
biotic potential, increased gastrointestinal transit rate and fecal quality are further investigated, giving insight into the pre-existing
weight as well as promote satiation and a slow glycemic profile knowledge that consumers use when making sense of different
(Poutanen, Sozer, & Della Valle, 2014). Regarding bread, these breads and packages, for example in the shopping situation. This
physiological functionalities can be achieved in different ways. knowledge can help in identifying the potential pitfalls in con-
High fiber content is related to beneficial gastrointestinal effects sumer evaluations of bread from a health perspective.
(Anderson, Baird, & Davis, 2009) and can be achieved either by The aim of the present study is to describe consumers’ health-
using fiber-rich cereals such as rye instead of wheat or by supple- related perceptions of bread by exploring which health-related
menting with bran or other fiber sources (Poutanen et al., 2014). quality attributes consumers associate with bread and whether
The structure of the bread is important for satiety and is e.g. consumer perceptions differ as a function of age, gender and edu-
affected by the dietary fiber present in the grain (Isaksson, cation level.
Fredriksson, Andersson, Olsson, & Åman, 2009). Moreover, sour-
dough fermentation, whole cereal kernels, a high rye content and 2. Materials and method
soluble dietary fiber are examples of attributes that may positively
affect the glycemic profile (Fardet, Leenhardt, Lioger, Scalbert, & A total of 3000 subjects aged 18e80 years, chosen by random
Remesy, 2006; Liljeberg, Lo € nner, & Bjo €rck, 1995; Rose n et al., selection from the national population address register, received a
2009). For consumers without a scientific background, the above- postal invitation to participate in a web-based survey. Non re-
mentioned attributes may be difficult to understand, making it spondents thereafter received an identical postal questionnaire and
challenging for such consumers to identify healthy bread in a data were thereby collected in a web-based and a postal sequential
buying situation. Just as in other countries (Slavin, Tucker, mixed-mode survey (De Leeuw, 2005). The ambition was for most
Harriman, & Jonnalagadda, 2013), official national Swedish rec- of the questionnaires to be completed online, enabling both
ommendations regarding bread consumption are to choose whole financial and environmental savings. Every postal invitation
grain as well as Keyhole labeled products (NFA, 2015a). The Keyhole included a unique code that was registered upon initiation of the
is a Nordic evaluative signpost label which indicate that the bread survey response session. Fig. 1 shows the data collection procedure.
contains more whole grain and fiber and less sugar and salt (NFA, The survey was part of a larger study investigating consumer
2005, 2015b). perceptions of bread and the present study focuses on the
When forming health-related expectations about a food product perceived healthiness of bread. First and foremost, open-ended
prior to purchase, consumers may use intrinsic cues, i.e. the phys- questions were used to explore consumers’ health-related per-
ical characteristics of the product, and extrinsic cues, i.e. packaging, ceptions of bread; it is these perceptions that are analyzed in the
price, brand and/or labels (Grunert, 2002). Although research has present paper. The goal of this approach is to try to understand how
shown widespread interest among consumers in nutrition infor- consumers respond without the assisted recall provided by a set of
mation on food packaging, responses to nutrition labeling, health predetermined response alternatives (Perreault & Leigh, 1989). The
symbols and nutrition and health claims have been studied largely approach has previously been used to study consumer perceptions
in isolation from the rest of the package information (L€ ahteenma €ki, of different foods (e.g., Hough & Ferraris, 2010; Pe neau, Linke,
2015). The food packages “speak” to the consumer about the Escher, & Nuessli, 2009; Symoneaux, Galmarini, & Mehinagic,
health-related and other quality attributes of the product. This is 2012). The following questions were included to explore whether
done through the semiotic cocktail that includes brand elements the respondents differentiate between bread types from a health
and signpost labels, food names, text, facts and figures, illustrations perspective, which bread types are perceived as healthy and which
and other non-verbal elements (Smith, Clement, Møgelvang- health effects are most well-known: Are you aware of bread that, in
Hansen, & Sørensen, 2011). Consumers encounter the packaging your opinion, is good for health? If yes, which type of bread are you
with their different backgrounds and knowledge, which are deci- thinking of? And in what way is it, in your opinion, good for health?
sive in making sense of the visual cues, and cues other than those Attribute elicitation (Bech-Larsen & Nielsen, 1999), based on
regulated by authorities may be associated with healthfulness in a pictures of commercial breads, was used to further explore which
given consumer's mind. product properties were important in evoking expectations of
Several qualitative research studies have focused on consumer health-related bread quality. Pictures of six commercial breads
perceptions of healthy eating from an overall perspective (Bisogni, were shown, both with and without their packaging. The back-of-
Jastran, Seligson, & Thompson, 2012). Overall perceived healthiness package information (ingredient list in descending order and nu-
of selected meals has for example also been investigated by trients; energy, protein, carbohydrates, sugars, fat, saturated fat,
studying consumers' choices in a fake food buffet (Bucher, Müller, & fiber and sodium) was also available to the respondents by clicking
Siegrist, 2015; Mo € tteli, Keller, Siegrist, Barbey, & Bucher, 2016). a separate link in the online survey or by looking on the back of the
Gellynck, Kühne, Bockstaele, Van de Walle & Dewettnick (2009) paper version. In store, consumers must pick up the specific
investigated Belgian consumers’ overall quality perceptions of product to read the back-of-package information. Thus, to increase
bread. The consumers were segmented based on their perceptions the validity, respondents were required to take an extra step to
but in all groups the majority of the respondents agreed to the access this information. All six breads were produced by major
statement that “little is known about the nutritional value of national bakeries and available throughout the country. The breads
bread”. This study did not differentiate between different bread (A-F) were selected to achieve variation in the factors whole grain,
types and one health-related statement that the respondents cereal type, sugar content and fermentation method. Sample A
answered were e.g., “Bread is good for the digestion.” In previous (Fro €
€kusar, Fazer AB) and F (Antligen Toast, Pågen AB) could be
research consumers have rated overall perceived healthiness of described as modern bread types, A: a roll made with spelt and
different breads without packaging (Bucher et al., 2015; Sandvik, sunflower seeds and F: a white wheat toast bread with added
P. Sandvik et al. / Appetite 121 (2018) 285e293 287

Address unknown n = 26
Postal invitation Unable to participate n = 14
National random sample No reply n = 2344
Total responses
18-80 yrs.
n = 1141 38%
n = 3000 Responses (after a first Web 62 % (n=710)
postcard reminder) n = 642 Paper 38 % (n= 431)

Second reminder Responses n = 499 Used in analysis


Postal questionnaire n=1134
n = 2344
Address unknown n = 42
No reply n = 1803

Fig. 1. Data collection procedure.

whole grain. Sample D (Lingongrova, Pågen AB) was the most sold respondents while consumer-relevant properties were still
bread on the market, a sliced loaf with wheat and rye, some whole captured.
meal flour and added syrup and sugar. Sample B (Skogaholmslimpa, Background questions included gender, age, education level and
€d Skovmand,
Fazer AB), C (Rågkusar, Fazer AB) and E (Danskt rågbro bread-eating habits. The respondents were also asked whether
Fazer AB) were more traditional breads, B: a sliced loaf with sifted they in general found it difficult to know which bread was the
wheat and rye with syrup, C: a Finnish style whole-grain rye healthier choice when buying bread (yes/no). The questionnaire
sourdough roll and E: a Danish style rye bread with whole rye was pilot tested (n ¼ 15) before being distributed; minor changes
kernels (Table 1). As shown in Table 1, sample C and E have the were made following the pilot test.
highest content of whole grain and lowest content of total sugars The open-ended answers were content analyzed and, based on
while sample B contains almost 10% total sugars and only refined the gathered data, categories were formed inductively (Spiggle,
flour. A Keyhole label were displayed on sample A, C, E and F. For 1994). The data were primarily coded by the first author. The
elicitation, a simple sorting task was used. The respondents chose open-ended answers were written in one or two words or in a short
which of the six breads they expected to be most and least healthy sentence. In order to check reliability, a randomly sample of 10
(multiple choice). After choosing, they were asked to briefly moti- percent was selected for all four open-ended questions and coded
vate their choices. This approach minimized the workload for the by the third and last author using the inductively formed

Table 1
Ingredients and characteristics of commercial breads shown in pictures with and without packaging and respondents choice of samples as healthiest or least healthy.

Bread products and ingredients Whole Fibera Total Key- Ranking sales Consumers % (n)
grain % sugarsa holeb statistics 2011 who sorted bread
as most or least
healthy
(multiple choice)

Healthiest Least
healthy

A) Roll with spelt and sunflower seeds 25 5.5 4.5 Yes 3 39 (441) 2 (27)
Whole-grain wheat flour, wheat flour, spelt (10%), water, sunflower seeds (9%), flaxseed (5%), syrup,
wheat gluten, yeast, rye fiber, scalded rye whole grain rye flour, wort, pumpkin seeds (2%), salt,
thickener (guar gum flour), rye malt, preservative (sorbic acid).
B) Loaf with sifted wheat and rye and syrup 0 5.0 9.5 No 2 2 (18) 54
Flour (Wheat flour and sifted rye flour), water, syrup, yeast, scalded rye, vegetable fat, wheat (605)
sourdough powder, salt, wheat gluten.
C) Whole grain rye sourdough roll 100 11.5 2.0 Yes 32 51 (571) 1 (38)
Whole-grain rye flour, water, whole-grain rye sourdough, whole-grain wheat, rye fiber, salt yeast.
83% of the flour is rye flour
D) Sweet wheat-rye partly whole grain loaf 25 6.5 9.0 No 1 13 (148) 10
Wheat flour, water, rye flour, rye and wheat whole-grain flour, syrup, cut whole-grain rye, wheat and (114)
whole-grain rye sourdough (4.2 %), wort, wheat gluten, sugar, wheat bran, yeast, vegetable oil
from rapeseeds, lingon berries (1,5%), redcurrants, prefermented wheat flour, salt
E) Danish style whole kernel rye bread 87 8.0 2.0 Yes >50 61 (681) 2 (32)
Whole-grain rye sourdough, rye kernels (19%), whole-grain rye flour, water, sifted rye flour, bread
crumbs, malt syrup from barley, salt, yeast, vinegar, rye sourdough powder, rapeseed oil, barley
malt flour, wheat flour.
F) White toast with whole grain 25 7.0 3.0 Yes 30 3 (32) 71
Wheat flour, water, whole-grain wheat flour, wheat gluten, corn starch, yeast, vegetable oil, syrup, (794)
salt, wheat sourdough.
a
Grams per 100 g of bread.
b
According to LIVSFS 2009:6, the keyhole symbol may be used for bread with 25% whole grain (on dry weight) and per 100 g  7 g fat, 5 g sugars, 0.5 g Na and 5 g
dietary fiber (NFA, 2005). Updated regulations in LIVSFS 2015:1 were not yet published at the time of this survey.
288 P. Sandvik et al. / Appetite 121 (2018) 285e293

categories. Inter-rater reliability was checked using Krippendorff's The most frequent open-ended answers used to describe
Alpha (Hayes & Krippendorff, 2007). Krippendorff's Alpha was healthy bread in response to the question “Which type of bread are
a ¼ 0.89 for descriptions of healthy bread i.e. “Which type of bread you thinking of?” e which was answered by 99% (n ¼ 831) of the
are you thinking of and a ¼ 0.79 for “In what way is it, in your opinion, respondents who had previously stated that they knew bread they
good for health.” And a ¼ 0.85 and a ¼ 0.92 respectively for the perceived as healthy e were “coarse,” “fiber rich,” “whole grain,”
answers motivating why breads shown on pictures were perceived “sourdough” and “crisp bread” (Table 2). The mean number of eli-
as more or less healthy. Although there is no single value to control cited attributes among the respondents were 1.7. The number were
for reliability, an a-value of at least 0.67 has been suggested as the significantly higher among females (1.8) compared to males (1.6) as
lowest conceivable limit and an a-value over 0.80 as a more certain well as for respondents with a high educational level (1.7)
level for establishing reliability (Krippendorff, 2004). The frequency compared to those with a low education level (1.6). Respondents
of each category was counted, and categories with a frequency of with a university degree stated “no/less sugar” more often
20 were considered for all open-ended questions. The frequency compared to the group with a lower education level (high educa-
of elicitation can be related to the importance of a concept in the tion level 12% vs. low education level 7%, p ¼ 0.009). Younger
consumers' minds (Guerrero, Colomer, Gua rdia, Xicola, & Clotet, consumers more often described healthy bread as containing
2000) and was analyzed as a function of age, gender and educa- “seeds” (younger group 11% vs. older group 3%, p¼<0.001). Females
tional level. The answers to the two questions e Which type of bread more often than males described healthy bread using the attribute
are you thinking of? And: In what way is it, in your opinion, good for “sourdough” (18% females vs. 11% males, p ¼ 0.005).
health? e were combined in a cross-tabulation illustrating the The most common answers to the question “In what way is it, in
percentage of respondents assigning a specific health property to your opinion, good for health” e which was answered by 93%
their description of healthy bread, and correspondence analysis (n ¼ 782) of the respondents who stated that they knew bread they
was used to provide a graphical illustration of the results (Hoffman considered healthy e were “good for the stomach,” “contains fiber,”
& Franke, 1986). For a clearer visualization, only categories with a “glycemic properties,” “good for the bowel” and “satiating”
frequency of 40 elicitations were included in this step. Cross- (Table 2). Glycemic properties included attributes such as “blood
tabulations of frequency of elicited attributes for each bread sam- glucose control,” “low GI” and “slow carbohydrates.” The mean
ple (A-F) in the elicitation task were also constructed together with number of elicited attributes among the respondents were 1.6. The
a correspondence analysis. Descriptive statistics, Mann-Whitney U number were significantly higher for females (1.7) compared to
test and Chi-square with correction for continuity for 2  2 tables males (1.5) and for respondents with a high educational level (1.7)
were used for the statistical analyses. The level of significance was compared to those with a low education level (1.5). Younger re-
set at p¼ < 0.01 to minimize the risk of type 1 errors due to multiple spondents stated “satiation” (younger group 21% vs. older group
tests. The analyses were performed in the Statistical Package for 8%) (p¼<0.001) and ”glycemic properties” (younger group 22% vs.
Social Sciences version 22. older group 14%) (p ¼ 0.007) more often than older respondents
did, while older consumers more often stated “good for the stom-
3. Results ach” (older group 33% vs. younger group 21%) (p¼<0.001). Re-
spondents with a university degree, in contrast to respondents
A total of 1134 questionnaires were included in the analysis without one, more often answered “glycemic properties” (high
(response rate 38%). Among these, approximately 75% answered education level 21% vs. low education level 12%) (p ¼ 0.001).
each of the open-ended questions rendering written answers from Significantly more females compared to males stated “satiation”
more than 800 respondents for each question. Of the total re- (18% females vs. 7% males, p¼<0.001) when describing in what way
spondents, 52% (n ¼ 586) were females and the mean age was 53 the bread was perceived as being good for health.
years (SD 17). When the respondents were divided into two groups The correspondence analysis of the two questions “Which type of
by age, 33% (n ¼ 371) were “younger” (18e44 years) and 67% bread are you thinking of?” and “In what way is it, in your opinion,
(n ¼ 763) were “older” (45e80 years). Regarding education level, good for health?” (Fig. 2) included all answers with a frequency of
49% (n ¼ 554) had “a lower education level,” i.e. up to upper sec- 40 mentions. Homemade was thereby excluded but it should be
ondary school, and 51% (n ¼ 567) a university or university college mentioned that home-made bread was in almost half of the cases
degree. More than half, 59% (n ¼ 665) of respondents reported described as healthy due to being “natural/knowing content.” The
eating bread every week up to two slices a day, 38% (n ¼ 432) ate analysis shows that “crisp bread,” a “commercial brand,” and “rye”
more than two slices of bread a day and 3% (n ¼ 29) ate no bread or were often described as healthy because they contain fiber. “Fiber
less than one slice of bread a week. Half of the respondents (53%, rich,” in turn, was described as “good for the stomach” and “good
n ¼ 600) reported that they had, during the past two years, changed for the bowels.” “Satiating” was used to describe why “seeds,”
their consumption of bread. No differences were found as a func- “whole grain” and “fiber rich” were perceived as healthy in bread.
tion of age, gender or education level. About 11% reported to have “Glycemic properties” was often used when explaining why
reduced their total intake during the last two years, 18% had “sourdough” and “no/less sugar” were healthy in bread. The pattern
changed the type of bread consumed and 22% had both reduced was not as clear for “coarse,” “whole grain,” “dark color,” and
their total intake and changed the type of bread consumed. Few “seeds,” indicating that they were attributed a variety of health
(3%) claimed to have increased their bread consumption. effects.
The majority (75%, n ¼ 844) answered yes to the question “Are The respondents’ choices regarding which of the six bread
you aware of bread that, in your opinion, is good for health?” Among samples they classified as most/least healthy are shown in Table 1.
the 75%, significantly more respondents were in the higher edu- The majority of the consumers selected sample C and E, the sam-
cation level group (high education level 79% vs. low education level ples that also contained the highest content of whole grain and the
71%, p ¼ 0.002). However, 33% of the respondents who knew of lowest content of sugar as being the healthiest. The majority of
healthy bread, reported finding it challenging to identify the respondents (71%) chose sample F, the white toast bread with a
healthier alternative. Among these 33%, a significantly larger pro- Keyhole symbol, as the least healthy bread. The respondents dis-
portion of respondents had a low education level (38%) as agreed on the healthiness of sample D, the wheat-rye loaf with
compared to a higher education level (28%) (p ¼ 0.004). No dif- some whole-meal flour and a high content of syrup; more older
ferences were found between gender or age-groups. respondents (older group 16% vs. younger group 10%) (p ¼ 0.001),
P. Sandvik et al. / Appetite 121 (2018) 285e293 289

Table 2
Answers elicited from consumers on open-ended descriptions of healthy bread (n ¼ 831) and in what way it is good for health (n ¼ 782).

Which (healthy) bread In what way is it, in your


are you thinking of? opinion, good for health?

Elicited descriptions Mentioned Elicited descriptions Mentioned


% (n) % (n)

Sensory descriptions Health beneficial content


Coarse 28 (236) Contains fibers 24 (186)
Dark color 12 (98) Unsweetened/less sugar 9 (71)
Should contain Contains nutrients 5 (41)
Fiber rich 23 (187) Healthy content 4 (35)
Whole grain 23 (190) Natural/know content 4 (34)
Sourdough 14 (119) Less carbohydrates 3 (27)
Rye 9 (74) Health effect
Seeds 6 (46) Good for stomach 29 (223)
Kernels 4 (30) Glycemic properties 17 (129)
Should not contain Good for bowel 16 (125)
No/less sugar 10 (81) Satiating 13 (98)
Type of bread Good for digestion 8 (59)
Crisp bread 12 (101) Weight control 3 (20)
Commercial brand 6 (49) Overall wellbeing 3 (24)
Homemade 5 (38)

Total number of elicited words: 1387 Total number of elicited words: 1257
Average mentioned: 1.7 Average mentioned: 1.6

Words with a frequency of 20 mentions.

Crisp bread

Good for
Fiber-rich the stomach
Good for
bread digestion Contains fiber

Coarse
Satiating Whole grain
Commercial
Good for the Dark color Rye brand
bowels Seeds
Contains
nutrients
Bread with
no/less sugar
Contains no/less sugar

Glycemic
properties Sourdough

Fig. 2. Correspondence analysis of contingency table crossing the two open-ended questions “Which (healthy) bread are you thinking of?” (C ¼ bread type) and “In what way is it,
in your opinion, good for health?” (, ¼ health effect) with a frequency of 40 mentions. “Kernels,” “Homemade bread,” “Natural/knowing content,” “less carbohydrates” and
“overall wellbeing” were thereby excluded.

less educated respondents (low education level 17% vs. high edu- open-endedly described why the samples were perceived as more
cation level 9%) (p¼<0.001) and more males (16%) vs. females (10%) or less healthy. An analysis of non-respondents showed that these
chose D as one of the healthiest (p ¼ 0.004). were more often older compared to younger consumers (29% older
Fig. 3 shows consumer-relevant attributes in the classification of group vs. 18% younger group, p¼<0.001), males compared to fe-
healthier or less healthy bread. In total, 75% of the respondents males (31% males vs. 21% females, p¼<0.001) and respondents with
290 P. Sandvik et al. / Appetite 121 (2018) 285e293

Fig. 3. Correspondence analysis of contingency table crossing bread samples (A-F) and elicited properties (with a frequency of 20) for perceiving bread as most (816 respondents)
or least healthy (808 respondents). - ¼ bread and B ¼ elicited attributes. Underlined attributes are perceived as negative from a health perspective. Numbers in parenthesis for
attributes: Percentage of respondents mentioning the specific attribute.

a lower educational level compared to respondents with a higher a challenge. Among respondents who did know of bread they
educational level (low education level 28% vs. high education level considered healthy, more with a lower education level found it
22%, p ¼ 0.31). challenging to identify which bread is healthier e something that
A total of 816 respondents answered the open-ended question, could indicate lower nutrition literacy (Velardo, 2015). Together
describing why the samples were perceived as healthier. Healthier with the higher number of respondents in this group claiming not
bread was primarily explained using attributes such as “coarse” to know of any healthy bread, this may also contribute to the less
(19%), “fiber” (28%), “no/less sugar/syrup” (16%), “sourdough” (11%) healthy bread consumption pattern previously seen in this group
and “whole grain” (11%), but also e.g. “dark color” (5%) and less (Sandvik et al., 2014).
carbohydrates (4%). A total of 808 respondents answered the open- Food can be described as affecting our health and wellbeing
ended questions, describing why the samples were perceived as from different perspectives, such as nutritional, esthetic, social,
less healthy. The most common answers were “Contains sugar/ cultural and symbolic meaning perspectives, as well as indirectly
syrup” (29%), “white bread” (24%) and “no/less fiber” (19%) but also through ecological, social and other consequences (Siipi, 2013). In
e.g. “wheat flour” (6%) and “fast carbohydrates” (6%). Sample B, the the present study, the respondents' definition of healthy bread was
sifted wheat-rye loaf with syrup, was perceived as less healthy, based on their own interpretations, and they primarily proposed
primarily due to “sweet/syrup/sugar” and sample F, the white toast nutritional qualities. Although using a lay language, the re-
bread, as being “white bread” and “airy/fluffy texture”(Fig. 3). spondents’ answers were generally well in line with current sci-
entific descriptions and recommendations of bread from a health
perspective (NFA, 2015a, 2015b; Poutanen et al., 2014). Gastroin-
4. Discussion testinal benefits were frequently mentioned, especially by older
consumers, and high fiber content was perceived as the main
The majority of respondents reported knowing of bread that contributor to these benefits. High fiber content can therefore be
they considered healthy. One out of four was nonetheless not aware interpreted as what consumers see as the most important health-
of any healthy bread, and the proportion responding in this way related attribute of bread. Fiber has previously been shown to be
was significantly higher among respondents with a lower educa- perceived as contributing to the healthiness of bread (Berg, Jonsson,
tion level. One third also reported having decreased their bread Conner, & Lissner, 2003; Lyly, Soini, Rauramo, & La €hteenma €ki,
intake. One reason for these results may be that the healthiness of 2004). Whole grain was frequently mentioned, which is in accor-
carbohydrate-rich and gluten containing food such as bread has dance with previous research showing that consumers are gener-
been questioned, mainly in the media and blogosphere over the ally aware that whole-grain products are healthy, although
course of the past decade (Gunnarsson & Elam, 2012; Pollard et al., differences were identified across countries (Arvola et al., 2007).
2017). Consequently, increasing these consumers’ awareness of Younger respondents and respondents with a higher education
different types of bread and of their contribution to a healthy diet is
P. Sandvik et al. / Appetite 121 (2018) 285e293 291

level more frequently mentioned glycemic properties. This might are there any recommendations for considering glycemic proper-
be partly explained by the more recent media focus on the glycemic ties in the Nordic Nutrition Recommendations (Nordic Council of
index (GI) (Borra & Bouchoux, 2009). Consumers associated espe- Ministers, 2014). Moreover, although the authorities recommend
cially sourdough and having less/no sugar with beneficial glycemic whole grain consumption, there is no approved health claim for
properties. Sourdough fermentation has the potential to lower the whole grain, because as a constituent whole grain is not considered
GI if a critical amount of acids is formed (Liljeberg et al., 1995). Yet, to have been sufficiently characterized (EFSA, 2010).
in another study, conducted in Sweden, a sourdough label on the Still, the above-mentioned attributes are on consumers' minds,
package was shown not to be a reliable indication of beneficial and consumers must therefore rely on their own cues when trying
glycemic properties, because the amount of sourdough included to identify bread with these health benefits. Sütterlin and Siegrist
was sometimes negligible (Sandvik, Marklinder, Nydahl, Næs, & (2015) showed that adding the word “fruit” on the package
Kihlberg, 2016). It has been shown, that the GI of baked goods caused consumers to perceive sugar as something healthier. Sym-
with added sugar was not elevated relative to the unsweetened bolic information may have a misleading effect on the perceived
variety (Wolever & Miller, 1995). Sugar was often mentioned as healthiness of food, and this was described as a “halo effect” or
something that healthy bread should contain less of. This may be nutri-cleaning. The present study shows that particularly attributes
because many bread types in Sweden are quite sweet compared to such as whole grain, sourdough, kernels and rye, which are not
bread in other countries, containing up to around 10% added sugar regulated, can increase consumers' perception of the healthiness of
(e.g., sample B and D). Rye was the only specific cereal mentioned, bread if the words are used on the packaging. A quantitative indi-
and it was described as healthy primarily due to its high fiber cation of ingredients, must be declared on the package, for in-
content, which is accurate (Rakha, Åman, & Andersson, 2010). The gredients that for example is emphasized on the labeling in words,
negative perception of wheat from a health perspective has also pictures or graphics (European Commission, 2011). Consumers,
been seen in other international studies (Golley, Corsini, Topping, however, do not always study this often back-of-package infor-
Morell, & Mohr, 2015). Although gluten was not specifically mation in detail, and if such attributes are accentuated on the
mentioned by the consumers in the present study, the negative packaging, despite being a minor ingredient, this may be
perception of wheat may be related to the trend among some misleading (Sørensen, Clement, & Gabrielsen, 2012). In a study
consumers to exclude gluten in the diet despite a lack of a celiac among older Americans (65 years), 46% of the respondents also
diagnosis (Aziz et al., 2014). That consumers did not mention misidentified bread as being whole-grain bread (Violette et al.,
gluten-free as an important attribute of healthy bread could also 2016). One positive development, however, is a sector-wide
indicate that the gluten-free trend not is as widespread in Sweden agreement among bakeries in Sweden that bread labeled “whole
as for example in the U.S (Kim et al., 2016). It should however also grain” should contain at least 50% whole grain. Moreover, in the
be noted that the consumers more often responded what they most recent update of the Keyhole symbol, and in addition to other
perceived a healthy bread should contain, rather than what it labeling requirements, a “rye bread” must contain at least 30% rye
should not. Crisp bread was perceived as healthy due to its high to be labeled with the Keyhole (NFA, 2015b). Interestingly, however,
fiber content. Crisp bread is a traditional bread type in Sweden that the white wheat whole-grain bread (F) was classified as the least
is often high in fiber. Its health potential, however, varies depend- healthy by 71% of respondents despite having a Keyhole symbol.
ing on ingredients, and crisp bread made from rye has been shown, Moreover, the Keyhole symbol was not mentioned in the re-
e.g., to be more satiating than wheat crisp bread (Johansson, Lee, spondents’ descriptions of healthy bread. Prior research also has
Riserus, Langton, & Landberg, 2015). Home-made bread was shown limited or no effect of the Keyhole label on consumer
mainly associated with “being natural” or “knowing the content.” judgments of food healthfulness (Grunert, Ferna ndez-Celemín,
Natural and authentic food is thought to be pure and essentially Wills, Bonsmann, & Nureeva, 2010; Orquin, 2014). Although the
normal in that it does not contain ingredients that do not belong in label is well known to consumers, these have been shown to
food (Siipi, 2013). Familiarity of food has been described as question the credibility of the symbol and to have a low awareness
contributing to its perceived safety and healthiness, owing to the of the criteria for using the symbol in different food groups
knowledge associated with familiarity (Siipi, 2013). Building con- (Enghardt-Barbieri, 2013).
sumers' trust is therefore a challenge for the baking industry. This Respondents who classified the brown wheat-rye bread as the
also indicates that consumers may perceive as healthy bread with a healthiest (more often older respondents, males and those with a
more home-made appearance or a package indicating small-scale lower education level) e despite the bread's lack of a Keyhole
or artisan baking. symbol and its high sugar content e may have been focusing more
European Union laws on food information strive to enable on the bread's dark color. The appearance of the bread and espe-
consumers to identify and make appropriate use of a food and to cially the color has previously been shown to be an important cue
make choices that suit their individual dietary needs (European for perceived healthiness (Bucher et al., 2015; Sandvik et al., 2017).
Commission, 2011). But in relation to consumers’ perceptions of The color has also shown to have a relatively greater impact on
healthy bread, what are their actual possibilities to make informed perception of nutritional value than do price and nutrition infor-
choices? Including an ingredient list on the package as well as (as of mation combined (Peterson, 1977). Some of the elicited attributes
December 13, 2016) a nutrition declaration is required. Nutrition were intrinsic, and these were mainly related to texture (“coarse,”
and health claims that have been authorized by the European Food “airy/fluffy texture”) and color (“dark,” “white”). A compact and
Safety Administration (EFSA) may also be used, but few of the eli- chewy texture has been shown to improve the glycemic properties
cited health effects in the present study can be communicated. of bread (Eelderink et al., 2015), and the outer part of the cereal
Bread with a high content of specific fibers may be labeled as kernel induces a darker color and may therefore be an indication of
beneficial for bowel function or as increasing fecal bulk (Poutanen whole grain content (Heinio € , Liukkonen, Katina, Myllyma €ki, &
et al., 2014). This is rarely done on bread packaging in Sweden, Poutanen, 2003). However, a dark color may also be achieved by
although there are several products on the market that would be using, for example, dark syrup, and white bread made with whole
eligible for such labeling. Given the strong association consumers grain is available. Although color may not be a reliable cue, some
made between fiber and gut health, this may be considered sensory attributes e foremost texture (e.g., chewiness), but also
redundant. Conversely, there are no approved health claims related flavor (e.g., sourness) e have been shown to be potential aids to
to, for example, the satiation or glycemic properties of bread, nor consumers, in that they can serve as quality indicators of the
292 P. Sandvik et al. / Appetite 121 (2018) 285e293

glycemic properties of commercial rye bread (Sandvik et al., 2016). sourdough, were often used. These are often not regulated and
Several previous studies have explored consumer's health- consumers may therefore be misled. A “sourdough bread” could e.g.
related perceptions of food from an overall perspective, but the contain a very low content of sourdough which not would affect the
present study also shows the value in focusing on a specific food glycemic properties of the bread. The findings are relevant to health
group. In recent years, bread has often been described as being professionals working in dietary counseling when recommending
perceived as unhealthy by consumers (Gellynck et al., 2009; Serra- which type of bread should be chosen and how this can be done.
Majem & Bautista-Castano, 2015; O'connor, 2012). The present The results emphasize the importance of e.g. not only recom-
study however shows that consumers, from a health perspective, mending “rye bread,” whole-grain bread” or “sourdough bread” but
differentiate between bread types, that a majority know of bread also to support the patients in studying the ingredient list to ensure
which they consider healthy and can describe attributes they that the content actually is high. With regards to the intrinsic
perceived as more or less healthy in a bread. Results from the sensory properties of the bread, it should be highlighted not only to
present study indicate that questions such as “bread is good for look at the color of the bread but to find bread with a dense, chewy
digestion” which was used by Gellynck et al. (2009) would be texture and a sour flavor. This has been shown to be useful in-
difficult to answer since the consumer perceive some breads to be dicators for choosing bread with more beneficial glycemic proper-
good for digestion and other breads not to be. ties (Sandvik et al., 2016). According to EU food law, information on
The respondents could not touch the bread packages or taste the food packages should not be misleading. When designing packages
bread, and their answers therefore reflect quality perceptions based and labels, food companies should consider how consumes may
on overall attributes, prior to purchase. The choices of the most and perceive the attributes communicated and if this could be
least healthy breads among the included samples represent the misleading from a health perspective. Attributes such as rye,
combined effect of cues such as brand, color, packaging and labels sourdough, whole grain, fiber seeds and kernels as well as sensory
together with the respondents' previous experiences. In a real attributes such as coarse and dark as well as a more home-made
world shopping situation, the number of breads available would look signals healthiness to the consumers. To ensure that con-
most often be many more than six and consumers often have sumers are not misled when trying to identify healthier products,
limited time to evaluate them all. The open-ended approach used in this should be considered by authorities when drawing up regu-
the present study allowed an elicitation of attributes and cues on lations on food labeling. The results also indicate a need to increase
top of consumers' minds when evaluating the healthiness of a consumers’ knowledge and trust in the Keyhole label. Further
bread. These attributes would probably be of importance also in a research should expand the knowledge on how identification of
real life shopping situation. Some differences in mentioned attri- bread from a health perspective may be simplified for consumers
butes could be identified in relation to age, gender and educational through labeling or other means especially focusing on health-
level. For example, females more often than males described attributes that consumers finds important such as satiety and gly-
“satiation” to be an important attribute of a healthy bread. A po- cemic properties.
tential drawback with this method however would be that some
consumers may be reluctant to answer open-ended comments. In
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