1.
Scheduling is primarily concerned with the
timing and assignment of operations.
A. True
B. False
2. Job shop schedule by priority rules is
inherently deterministic in nature; the
scheduler must plan as if both the order of
processing and the amount of time each job
would take in each work center were known
exactly.
A. True
B. False
3. The assignment method will solve a wide
variety of problems that have to do with
flow systems because of the optimization of
work sequencing.
A. True
B. False
4. The hierarchy of decisions in production
operations is, in order: (1) long-term
capacity planning, (2) aggregate planning,
(3) material requirements planning, (4)
capacity requirements planning, (5)
scheduling
A. True
B. False
5. Johnson's rule, the assignment method, and
loading and priority rules are all appropriate
methods of scheduling for job shops.
A. True
B. False
6. Which one of the following is not an
appropriate job-shop scheduling rule?
A. Earliest due date
B. Assignment method
C. First come first served
D. Shortest processing time
E. Johnson's rule
7. Which one of the following is an optimizing
technique?
A. Shortest processing time
B. Assignment method
C. First come first served
D. Loading
E. Critical Ratio
8. A major disadvantage of the SPT rule is:
A. it tends to make longer jobs wait until
all shorter jobs are finished.
B. it results in higher work-in-process
inventories.
C. long jobs tend to prevent short jobs
from completing once they are
started.
D. it does not take processing time into
account.
E. none of these.
9. Which statement is correct?
A. Vertical loading involves infinite
loading.
B. Horizontal loading involves infinite
loading.
 C. Vertical loading involves finite 2. There can be two or more parallel critical
loading. paths, all having exactly the same
completion time.
D. Finite loading is a subset of infinite
loading. A. True
E. All loading by definition must be B. False
finite.

3. The term "work breakdown structure" refers

10. Finite loading, as compared to infinite to a failure in the work structure.
loading, assumes that: A. True
A. There are only a finite number of B. False
jobs to be done.
B. Work centers can be loaded without
regard to their capacity.
C. A work centers' capacity
4. In crashing it may be necessary to shorten
(limitations) must be taken into
activities not on the critical path in order to
account.
accelerate the project.
D. Work centers' capacity should be A. True
ignored as a constraint.
B. False
E. There really are no limitations since
overtime and subcontracting are
always options.

5. In PERT, if the scheduled project

completion time and sum of the average
completion times for critical path activities
11. In a task assignment situation, in how are the same, the probability of completing
many different ways can five jobs be the project on schedule is estimated at 50
assigned to five machines? percent, assuming no other paths are near-
A. 1 critical.
B. 5 A. True
C. 25 B. False
D. 120
E. 3,125

1. Project champions are people who promote 6. Early in a project's life cycle, risk
and support projects. occurrence has a high probability but a low
cost.
A. True
A. True
B. False
B. False
7. Projects go through a life cycle that
involves introduction, growth, maturity and
decline.
A. True
B. False
8. A major limitation of Gantt charts in project
management is that they do not:
A. indicate the major activities involved.
B. show activity times.
C. show the timing of activities.
D. show precedence relationships.
E. give a visual portrayal.
9. Using the computing algorithm, activity
slack can be computed as:
A. LF - LS
B. LS - LF
C. LS - ES
D. LF - EF
E. c or d.
10. An important assumption in PERT
calculations is:
A. activity times are normally
distributed.
B. activity times are independent.
C. a computer will be available to do
the calculations.
D. alternate activities are available for
every element
E. early start times must equal early
complete times
11. Concerning PERT and CPM:
A. These are two different names for essentially t
B. CPM tends to focus more on the critical path w
minimum slack times.
C. PERT gives a clearer indication of activity sla
picture of path slack.
D. Because of its recent discovery, much less is k
E. All of the above are true.
1. A waiting line tends to form when service capacity e
A. True
B. False
2. Higher service times equal higher service
rates.
A. True
B. False
3. As system utilization increases, the
expected number of customers waiting for
service increases.
A. True
B. False
4. For infinite source systems, the average
number of customers being served is equal
to the arrival rate divided by the service
rate.
A. True
B. False
5. A three-step repair service with one server
at each step would be an example of a:
A. multiple-phase, multiple-channel
system.
 B. single-phase, multiple-channel
system.
C. multiple-phase, single-channel
system.
D. solo server, trio channel
E. 3 by 3
6. A system with an arrival rate of two per
hour, a service time of 20 minutes, and one
server, would have a utilization of.
A. 10%
B. 33%
C. 40%
D. 67%
E. none of these
7. Waiting lines tend to form in underloaded
systems because:
A. capacity always exceeds demand.
B. capacity sometimes exceeds demand.
C. demand always exceeds supply.
D. demand sometimes exceeds supply.
E. breaks and lunches are poorly
scheduled.
8. For an infinite-source system with an arrival
rate of 6 per hour (Poisson) and service time
of 6 minutes per customer (exponential), the
average number being served is:
A. .10
B. .60
C. 1.0
D. none of these
9. Why is there waiting in an infinite source
queuing system?
A. poor scheduling
B. slow service
C. low utilization
D. variability in arrival and service rates
E. multiple phase processing
10. The term "queue discipline" refers to:
A. the willingness of customers to wait
in line for service
B. having multiple waiting lines
without customers switching from
line to line
C. the order in which customers are
processed
D. the reason waiting occurs in
underloaded systems
E. the use of barriers to prevent lane
changing
11. When the cost incurred by all customers is
not the same, an appropriate queuing
model is:
A. single channel, single phase
B. single channel, multiple phase
C. multiple channel, single priority
D. multiple channel, multiple phase
E. multiple channel, multiple priority
12. A queuing system has four crews with
three members each. The number of
"servers" is:
A. 3
B. 4
C. 7
D. 12
E. 1