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Trend #1: Aging World

Life expectancy of
Malaysian in 2050 will
be 84 years old.
24% of the population
will be aged 65
By 2050, the global years or older
population of older
persons is projected to
more than double its
size in 2015, reaching
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Trend #2: Women Empowerment

“If women participated in the economy

at a level identical to that of men, it
would add up to US$ 28 trillion or
26 per cent of annual global
gross domestic product (GDP) in
2025, assuming a business-as-usual
scenario”

In Malaysia, woman makes up 39% of the working population an increase of 27% since 2007. 70% is employed in the
service sector. More than 1 million are professionals or in management.
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Trend #3: Digital Natives

Millennials are a powerful

generation in the making, being
born during the time of the digital
revolution, growing up with perks, By 2025, 75% of the global workforce will be comprised
such as broadband, smartphones, of millennials
and social networks

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Trend #4: Migration & Cultural Diversity

Over 1 billion
people in the world
are migrants, or more
than 1 in 7 people
globally
Malaysia immigrants are
from over 200 countries of
origin. More than 30 000
choose to make Malaysia
their second home in the
last 10 years

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Trend #5: Urbanisation
By 2030,
two-thirds of the world’s
population will reside in
cities. The number of
megacities with more than 10
million people is expected to
grow to over 40
75% Malaysian are
living in urban areas.
Malaysia urbanization rate is
about 4% - amongst the
fastest in East Asia
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Trend #6: Blurring Boundaries of Traditional Sectors

“Industries and sectors

have been converging,
reducing the clear
lines of demarcation
originally defined and
codified almost 80 years
ago”

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Trend #7: Hyper-Connectivity

Malaysia is ranked
31st as the most
tech ready country
with approximately “there will be 34
150% mobile phone billion devices
penetration connected to the
internet by 2020, up
from 10 billion in
2015”
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Trend #8: Globalisation & Decentralisation

decentralized
economic system
defined by
collaboration between
individuals and the
sharing of resources

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Trend #9: Rise of Machines

Future Productivity: Robots are cheaper, faster and efficient …

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Trend #10: Green & Sustainability

“Smart” is the new “green”

- Mega Trend of the past
decade—green
products—will be
replaced in this decade by
Smart products and
services

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Anticipating Future
Challenges…

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Future Challenge #1: Shrinking of Working Population

“Many countries will face a

major challenge in
managing to maintain
and boost economic
growth rates as a result
of these dramatic The working-age share of the global population is
demographic changes” estimated to have peaked in 2012

“Although statistics showed a

slight increase in 2017,
however declining fertility rate
and increasing aging Population Pyramid – Malaysia 2000 & 2050

population will set Malaysia on

the same path as other
countries such as Japan, China,
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Future Challenge #2: Multi-Generational Culture

40% say their

managers did not
always understand
the way they use
technology at work
50% of the
millennials say that
More than 30%
the older senior
say that their
manager do not relate
personal drive is
well to the your
intimidating to older
workers
generations

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Future Challenge #3: Large Number of Jobs Are At Risk
The risk of jobs being replaced by automation varies by country

35%
UK
77%
China

47% 72%
USA 67% Thailand OECD Average: 57%
India
65% 85%
South Ethopia
Africa

Low risk High skilled/specialised workers:

Doctors, teachers, engineers, police,
16% chefs
65%
Argentina MALAYSIAN JOBS Medium
risk High –low skilled workers:
AT RISK OF Technicians, mechanics, repairmen, cleaners
AUTOMATION 30%
High risk Semi skilled workers:
54% Clerks, telemarketers, sales, factory workers, receptionist

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Future Challenge #4: Greater Mismatch

Approximately 65% of
children entering primary
school today will have jobs
that do not yet exist and for
which their education will fail to
prepare them, exacerbating
skills gaps and unemployment in
the future workforce

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Future Challenge #5: Raising the Bar

Top 10 Freelance Websites

(Source: Entrepreneur.com)

1.
2.
3.
A study exploring the gig
economy found that 93% of 4.
companies identified a 5.
blended workforce as they 6.
sees freelance workers 7.
teaming up with employees 8.
to work on projects 9. Freelance Writing Gigs
together
10.

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Future Challenge #6: Challenging Convention

Conventional ideas
of what a workplace
and workforce looks
like is being
challenged

Designing workplace
to incorporate new
behaviours such as
mobility and use of
technology

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 How these
Trends Shape the
Work of The
Future…

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 What will the future of work looks like?

WORK WORKFORCE WORKPLACE

Type of Work Future skills & knowledge required Future eco-system for working

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 Work of the Future
Work of the future are likely to be more flexible, agile, networked and connected.

Creativity & Independent

Passion

Data Modular Multi Collaborative

In-Person Manipulation Disciplinary

Digital Machine Global

Augmented

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 Workforce of The Future

“people who are capable of recreating themselves and recreating their capabilities are the ones who will be most
successful”

Communication skills Resource Management skills

Commitment
Creativity
Social Capital
Enterprise Architecture Passion
Entrepreneurial Psychological
Capital Capital
Business needs analysis/ innovation Dedication

Digital literacy Futures thinking

Intellectual
Skill Capital Capital
Design Skills Logic and strategic thinking

Spiritual Cognitive skills

STEM skills Capital
Technical Skills Complex problem solving skills

Smart partnership & networking Ethic and values

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 Type of jobs created/skills required from selected technologies
new technology creates more opportunities for workers with more skills
• Business and financial
• System Thinking
skills
• The programming mindset
• Probability and • Enterprise architecture and
• Active learning
Statistics business needs analysis
• Mathematics
• Applied Math and • Project management skills
• Coding skills • Science or other Applied
Algorithms • Contract and vendor
(Ethereum, Stellar, Mathematics
• Expanding the Expertise negotiation
Ripple, Hyperledger • Judgement and Decision
in AI Tools • Security and compliance
etc.) Making
• Advanced Signal • Data integration and
• Bitcoin/crypto- • Good Communication
Processing techniques analysis skills
currency knowledge • Technology Design
• Cognitive skills • Digital Scientist • Mobile app development
for coding • Complex Problem Solving
including digital literacy • Digital Architect and management
• Digital Engineers

AI IoT Blockchain 3D printing Robotics Adv. Energy Big Data Cloud tech Mobile Virtual Drones
Materials storage internet reality
• Technology • Design Skills • Data visualisation • Data migration
strategies and • Machine learning and • Certified cloud
roadmaps data mining security
• Content skills • Statistical and professional
• Resource Quantitative Analysis • Structured Query
Management skills Language (SQL)
• Social Skills • Programming
Language

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 Future of Workplace

The distinction between our work lives and personal lives has blurred, workplace is no
longer where but what we carry

Environmental
Inclusion Friendly

Flexible Sustainable
Wellness Green

Intuitive and Intelligence Conducive

Technology for Ideas
Collaborative
Driven
Virtual Global

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Future of Workplace – Attracting Talent
By 2025, 75% of the global workforce will comprised of millennials.

“The office environment is

more important than the
pay cheque” say 79% of
Millennials

80% believe that access to 97% of millennials say that

preferred technology make them work-life balance is
more effective at the workplace important to them

76% say that provision of

state of the art technology by “One in every four respondents in Malaysia said
their prospective employer is that they would avoid working in the government
important to them when and public services sector solely because of its
considering a job. image”

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 How do we
prepare for
these futures?

Global Views

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Action #1: Review of Education & Training

“high-demand jobs will need a mix of hard specialist knowledge skills, or STEM skills; and soft people
skills, such as critical thinking, communication, collaboration and creativity” - the Regional Australia Institute

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Action #2: Universal Basic Income (UBI)
…a fixed amount, at a level sufficient for subsistence, given by the state to all its citizens regardless of income or
work status - Futurism

Finland
Ontario, Canada Unemployed Finn
USD 1,320 per month (age 25 – 50)
per person (additional received USD596 per
USD 500 a month) month

Oakland, CA
100 families receive India
USD1500 per month Ongoing study
Proposed
Quatinga Velho, amount USD 113
Brazil per year
14 residents with basic
incomes 40 Reais per
month

Examples of Universal Basic Income (UBI) Pilot Project

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Action #2: Universal Basic Income (UBI)
“I don’t think we’re going to have a choice. I think it’s going to be necessary. There will be fewer and fewer jobs that
a robot cannot do better.” – Elon Musk, CEO of SpaceX and Tesla

“one of the worst possible responses.”

- Mark Cuban, television personality and chairman of AXS TV

“We should explore ideas like universal basic income to make sure that everyone has a
cushion to try new ideas,” – Mark Zuckerberg, CEO of Facebook

“we’ve got to help create better opportunities for them without just giving up and saying,
‘Okay, fine, […] you don’t really have to do anything anymore.’ I don’t think that works for
a democracy and I don’t think it works for most people.” – Hillary Clinton, former US
First Lady

“Over time, countries will be rich enough to do this, However, we still have a lot of work that
should be done — helping older people, helping kids with special needs, having more
adults helping in education.” – Bill Gates, co-founder of Microsoft

“Whether a universal income is the right model — is it gonna be accepted by a broad

base of people? — that’s a debate that we’ll be having over the next 10 or 20 years.” –
Barack Obama, Former President of the USA
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Action #3: Tax on Robots

Bill Gates, co-founder of Microsoft says

“The robot that takes your job should
pay taxes”

• Slow the pace of automation

• Fund alternative careers for those who lose their
jobs
• Finance more jobs in education and caring for the
elderly
• The Government will need to offset the potential
drop in tax revenues from human workers

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Action #4: Human Job Quotas

“governments to legislate for quotas of human workers, upend traditional working

practices and pose novel dilemmas for insuring driverless cars” - the International
Bar Association Global Employment Institute (IBA-GEI)

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Action #5: Negative Income Tax

Giving cash to poor or jobless people instead of taxing them

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Action #6: Government Job Guarantee

The Government would employ the jobless as the “employer of last

resort”

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Action #7: Broader Social Safety Net
Better welfare state systems to cushion the impact of automation

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 How will Malaysia navigate through the trends and
future challenges?

WORK WORKFORCE WORKPLACE

Multi - Perspectives

Government Industry Academia Public

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Let us discuss!

Thank you!

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