Professional Documents
Culture Documents
Award-Winning
Projects and
Practitioners
Celebrated
INSIDE
The Explosion of Complex and 3
Megaprojects and What it
A highlight of PMI® Global
Conference, held in Chicago,
Illinois, USA, was the gala
honoring the winners of the 2017 PMI
Professional Awards. Feted were the
PROJECT AWARDS
2017 PMI
Project of the Year Award
This award recognizes the large and
Means for You complex project that best delivers
best projects and leading practitioners
Events Calendar 19 superior performance of project
in the world, selected by volunteer
Professional and Student 20 evaluators. Also honored was a product management practices, superior
Award Recipients Honored for training project practitioners. organizational results and positive
Chapter Links 22 impacts on society.
Some of the academic awards were
A Plan for the Future 24 bestowed earlier this year. Those Continued on page 6
2017 PMI
Board of Directors
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THE
Explosion
Tony Appleby,
MBA, PMP
OF
Complex AND
Megaprojects
What it Means
AND
for You
PMI Today: What kinds of projects or environmental impacts; and usually must be managed, so megaprojects are
might be considered complex? When have scores of, if not a hundred or more, often also considered complex efforts
does a project become a “megaproject”? stakeholder groups. Additionally, there by their very nature. High-speed rail,
How important are complex projects is often a fair amount of ambiguity that new airports and seaports, cultural and
and megaprojects in today’s economic Continued on page 4
environment?
Mr. Appleby: While there is not broad
consensus on when a project or program
should be considered complex, there
are some generally accepted concepts
that apply. These include significant
challenges associated with managing
the behaviors of people, systems and
uncertainty. And that has nothing to
do with the size of the project, either;
smaller projects can be—and increasingly
are—complex.
Megaprojects, though, are a bit easier to
describe. They are efforts that typically
entail investments of US$1 billion or
more; have very long life cycles that
can often be measured in decades; have
substantial economic, societal and/
complex projects require the full use Agile Approaches Mr. Appleby: I simply cannot
of all available stakeholder tools, like a PMI Today: What is the role of agile or overstate the importance of PMOs in
stakeholder engagement assessment hybrid approaches in megaprojects? megaprojects. They have an incredible
matrix, for example. It is very important responsibility and are invaluable to
for the team to develop and maintain Mr. Appleby: Agile approaches were the success of the complex project
engagement models that include all originally created to help resolve issues or megaproject. Beyond providing a
stakeholders and monitor and update that are inherent in megaprojects: central mechanism for ensuring that
these on a continual basis, as the high rates of change, complexity requirements and stakeholder needs
relationships—and the implications and uncertainty. So, there is a are being appropriately managed,
associated with their engagement— natural opportunity to employ some they can coordinate the evaluation
will likely change over time. agile techniques effectively within of risks and opportunities, facilitate
megaprojects. A hybrid approach, the flow of communications and
Decision Making though, is most common, as there is knowledge dissemination, and act
PMI Today: How is decision making often a need to have some level of as the escalation point for issues
different on a larger, more complex predictability in the overall process. and governance concerns. Just
project versus smaller, less complex as importantly, they help reduce
PMI’s own research is showing that there
projects? redundancy, which frequently occurs
is a growing interest in the employment
Mr. Appleby: In smaller, less complex of hybrid processes in complex efforts. when there are multiple groups
projects, there is usually a process It provides a balance between the need engaged in the effort that may have
already in place for decision making for initial established requirements, yet different—and sometimes conflicting—
that is based on a single organization’s allows for quicker feedback and management processes and systems
established protocols. With larger, more decision-making cycles that better that require harmonization.
complex projects, there are frequently enable project teams to make more PMOs also tend to reinforce and
multiple stakeholder groups that hold rapid, incremental progress. support good governance practices.
varying degrees of authority on the And this is vital to effective oversight
Because each megaproject is unique
project. So, a best practice is to establish and decision making. But perhaps
to some degree, it is incumbent on the
and gain general consensus to a process most importantly, PMOs provide
project team, working with their senior
for group decision making. Because there standardized processes and tools,
stakeholders, to develop an approach
are so many stakeholders and third-party which allow the various megaproject
that works best for their effort. It is not
suppliers, each with their own processes, teams to have the structures they
uncommon to see a combination of
it is critical to apply governance need to work better in a complex
predictive, iterative, incremental and
mechanisms for delegation of authority, environment.
agile approaches being employed on
accountability and decision making.
megaprojects. PMI Today: What talent management
Additionally, when the program or considerations need to be kept in
Ultimately, the role of agile practices on
project requirements change frequently mind when planning for and executing
megaprojects, though, is to add value.
or cannot be clearly defined due to a complex project or megaproject?
If the processes that are used provide
conflicting information received from What happens when a project’s
increased levels of communication and
the various stakeholders, it is important timeline is so long that team turnover
collaboration, that helps make for better
to assign resources to verify the is inevitable?
real-time decision making. And if agile
information received and to establish
or hybrid processes are set up in a way Mr. Appleby: This is such an
an objective basis for decision making.
that helps integrate the multitude of important question; thank you
As a larger, more complex project effort
activities that megaprojects have going for asking it. There are significant
moves forward, it is also crucial to
on at any given point in time, that is challenges associated with both team
review earlier decisions and discuss the
adding value in a truly significant way. and leadership turnover. Subject
consequences of those decisions given
the effort’s current state. New risks The PMO matter experts retire or move on. Key
may have emerged that may impact stakeholders are replaced as the effort
PMI Today: Where does the project
the importance of earlier decisions and moves into a new phase. And multiple
management office (PMO) play a role
these decisions may require validation project managers can easily take the
in helping megaprojects deliver the
or adjustment. reins over the course of the effort, too.
intended value?
Continued on page 6
The three finalists were: up production two months early, which opportunities and formal partnerships
allowed the mine to exceed its 2016 with the mine owner. The high-stakes
Gahcho Kué Project, Yellowknife,
carat budget (i.e., the average size and project was managed with world-class
Northwest Territories, Canada,
quality of diamonds per ton of material systems, so production was able to
De Beers Canada/Hatch Ltd. The largest
removed) by 60 percent. Plus, the new begin two months ahead of schedule
new diamond mine constructed in
facility will contribute almost 1,200 full- while maintaining good control of cost,
the world since 2003, Gahcho Kué is
time equivalent jobs each year of the scope, risk and safety.
located on an isolated stretch of tundra
mine’s 12-year lifespan.
with no permanent roads. Materials for Hanford Double Shell Tank
the CA$1.1 billion project had to The project was chosen as a finalist AY-102 Recovery Project, Hanford,
be delivered to the site by cargo plane for the PMI Project of the Year Award Washington, USA, Washington River
or transported over an ice road only for its high professional standards in Protection Solutions, LLC. The project
open two months each year. Blizzards managing this complex, extraordinarily removed 726,000 gallons (2.7 million
closed the road three times in 2015 challenging project and its excellent liters) of radioactive waste from a Cold
and delays surrounding the site’s results for business, government War-era underground tank that had
permanent airstrip almost pushed and people. The project workforce developed a leak. This fast-track project
the project off track. achieved robust safety goals, while required the installation and operation
members of six First Nations groups are of remote sluicing and pumping
Lean management processes helped
enjoying long-term benefits through equipment and all associated support
the team close the project and ramp
sustainable employment, supply chain systems in an exceptionally challenging
PRODUCT AWARD
PMI Continuing Professional Education Product of the
Year Award
This award recognizes and honors
exceptional skills in the development and
delivery of a professional development
product in project,
program or portfolio
management.
The winning
product, Swiss
Island® from Spirit
at PM GmbH and AUTHESIS
GmbH, is an online simulation-based
tool designed to address the perception
of project success versus project
management success. Participants in
teams play a role in realistic complex
AP Farm Ventilation Upgrade Project. situations.
The game can
first-of-a-kind design that sets the be precisely
standards for ventilation upgrades tailored to
for Hanford’s other aging waste tank the concrete Rüdiger Geist, PMP, PfMP
farms. Replacing aging infrastructure needs and
at the Cold War-era site is critical to environment of the participants. It addresses
completing the U.S. Department of participants’ knowledge of best practices and theories.
Energy’s cleanup mission at the
Hanford Site, which will continue for Accepting the award were Joerg Hoehl, PMP, and
decades to come. Joerg Hoehl, PMP Rüdiger Geist, PMP, PfMP.
INDIVIDUAL AWARDS Dr. Rajagopalan said he believes he To Mr. Bounds, the award represents
received this award by “acting as the an “acknowledgement of having
PMI Eric Jenett Project CEO, I call it the Chief Experience some impact on the elevation and
Management Award of Officer, for the larger society that maturation of the project management
Excellence needs to benefit from project profession. Also, an acknowledgement
This award recognizes and honors management excellence. to the value and influence of the
individuals who have made PMI network experience.”
outstanding contributions to the
project management profession or its “The project management profession
practice through leadership, technical and PMI have positively contributed to
project management, and strategic the success of practitioners, companies
and business management acumen. and governments all over the world,”
he continued. “The most important
Alfonso Bucero, PMI-RMP, PMP, aspects of project management and
PfMP, PMI Fellow, was a recipient PMI are the opportunities they provide
of this award. The PMI Professional to inject value through networking and
Awards Member Advisory Group knowledge sharing.”
(Awards MAG) noted that Mr. Bucero’s
contributions Sriramasundararajan Rajagopalan, PhD, PMP The Awards MAG said that “Gene
to project Bounds has made significant
management “My volunteering efforts to serve contributions on a global scale to
and PMI, both through the chapter and nonprofit the project
regional and associations, and the self-initiated management
global, “are approaches to research, mentor, profession in
impressive. He coach, train and blog by spreading business, the
demonstrates project management knowledge is U.S. Air Force
a positive what earned me this award,” and in service
attitude he concluded. to PMI. At
in how he the Software
presents PMI Fellow Award Engineering
Alfonso Bucero, PMI-RMP,
himself to PMP, PfMP, PMI Fellow
Institute,
This award, PMI’s highest and most
others, always Mr. Bounds
prestigious award for an individual,
using the motto ‘Today is a good introduced
recognizes and honors those who
day.’ As the past president of the PMI project
have made outstanding contributions Eugene C. Bounds, CSM,
Madrid Chapter and the past EMEA management PMP, PMI Fellow
to the Institute and the project
Region 8 mentor for Western Europe, practices
management profession or its practice
he has demonstrated exemplary as a major component of their
through leadership, technical project
commitment, leadership and SEI Capability Maturity Model for
management, and strategic and
passion for the project management software development processes. This
business management acumen.
profession.” foundational best practice continues
Two leaders were bestowed PMI to be used by Global 1000 companies
Mr. Bucero said the award is “an Fellow awards in 2017. One was today.
incentive for me as a project Eugene C. Bounds, CSM, PMP, a
professional. It helps me to recharge “Mr. Bounds also served in leadership
past PMI chair. Mr. Bounds has nearly
my batteries to continue contributing roles within the PMI Board of Directors
three decades of active PMI service
to the profession.” as chair, affirming the required skills
at the chapter, task-team and global
and background for future Board
A second recipient was Board levels. He is an avid sponsor of
members and in defining governance
Sriramasundararajan Rajagopalan, advancing project management to
of the PMI strategic planning process,”
PhD, PMP. The Awards MAG noted his corporate and executive leaders.
concluded the MAG.
significant contribution in the field of
project and program management.
PMI Scholar-Practitioner
Award PMI Research Achievement Award
The PMI Scholar-Practitioner Award The PMI Research Achievement Award recognizes an individual or group of
recognizes an individual or group of individuals whose work has significantly advanced the concepts, knowledge and
individuals for excellence in the conduct practices of project management through a published body of academic research.
or advancement of academic research Winners for their research on “Making Projects Critical” were Svetlana Cicmil,
and the adoption or adaptation of PhD (University of the West of England, Bristol); Damian Hodgson, PhD (The
research into practice. University of Manchester); Monica Lindgren, PhD (KTH Royal Institute of
The recipient of this award was Ray Technology); and Johann Packendorff, PhD (KTH Royal Institute of Technology)
Levitt, PhD. Dr. Levitt founded and di- The recipients say the award celebrates the “making projects critical” movement,
rects Stanford’s Global Projects Center, which sees the project as a prominent social practice in organizations and seeks to
which conducts research on financing, lift it out of its traditional scientific homeland into the realm of social science by
organization and governance of large, opening the field to a wider critical sociological and philosophical inquiry.
complex, global infrastructure projects.
Dr. Levitt also founded and served as
the academic director of the Stanford
PMI David I. Cleland Project Management Literature Award
Advanced Project Management execu- This award recognizes the author(s) of a published book that significantly advances
tive education program. As a practitio- project management knowledge, concepts and practice. This year’s winning book is
ner, Dr. Levitt founded and served on Team of Teams: New Rules of Engagement for a Complex World by General
the boards of three companies. He is (Ret.) Stanley McChrysal (U.S. Army), Tantum Collins, David Silverman and
president of the Farmers Investment Chris Fussell. Reviewers thought the book provided major intellectual contributions
Club, a mini-angel investment group of to the fields of leadership and organizational theory. They noted that the findings
Stanford affiliates that invests in very are supported not just by case studies, surveys or other research, but tested in
early-stage companies, several of real conflict and proven critical to defeating an adversary in a highly volatile and
which focus on the construction and uncertain scenario.
real-estate industries. PMI Teaching Case Competition
The PMI Teaching Case Competition aims to generate
teachable cases and instructors’ manuals relevant to managing
projects for use in the ongoing improvement of project
management courses in business, engineering and IT schools.
This year’s winning teaching case is “Dealing With Uncertainty
and Ambiguity in a Complex Project: The Case of Intravenous
(IV) Pumps in a Healthcare Center”
by Monique Aubry, PhD, Université
du Québec à Montréal; Madeleine
Boulay-Bolduc, McGill University
Health Center; Marie-Claire Richer Monique Aubry, PhD
CIUSSS de l'Ouest de l'île de Montréal Lakeshore Hospital;
and Mélanie Lavoie-Tremblay of McGill University. The
case highlights how complex making changes in organizations
has become, and demonstrates how project management
resources and principles can be applied. It also depicts the
difficulty of making decisions within the context of diversity
Madeleine Boulay-Bolduc of stakeholders.
The chapter has a mentoring program Chapter of the Year, Category III: 1,500+ Members
available for continuous learning, and
provides opportunities to develop PMI Washington, DC Chapter
leadership skills through volunteering.
The chapter expects all the volunteers Please provide examples of how Briefly describe how you recruit,
to grow and handle more responsibilities your chapter has provided member introduce, engage and retain
using their leadership abilities. value in the last year. new members in your chapter
In May 2016, during our annual board community.
All the current advisors and chapter training, we embarked on a core values In 2016, the PMI Washington DC
board members started as volunteers branding exercise that aligned our Chapter increased its membership
and grew to reach their current positions. chapter both with PMI’s core values from 10,112 to 10,406—the largest
Some of them have taken roles as as well as the unique needs of our increase in five years. This increase was
regional mentor, global volunteer, and community. We demonstrated these driven through the introduction of new
so forth. These examples motivate other core values by ensuring that offerings as well as enhancements to
members to further get involved in our members receive value from our existing services. Member benefits,
volunteering. their membership. such as free or reduced fees, were
continuously promoted, as were online
Why do you think your chapter Examples include the Project content, our job board, volunteer
should be awarded the Chapter of Management Point of View podcast opportunities and ways to earn PDUs.
the Year Award? series, which averages about 4,200
The PMI Mumbai Chapter was able to downloads a month with an average At events, we have a meet-and-greet
consistently grow membership and held audience of 1,700 people. area where new members are welcomed
a good retention rate of 59 percent to the chapter by volunteers who also
Another example is the PM Symposium, answer any questions.
during the last year. It has a strong
the chapter’s premiere annual event
member presence in corporations, To drive engagement, we conducted
that provides professional development
academia, government and community. more than 200 total chapter events
and career networking opportunities
Its member satisfaction rate is above 70 through a number of different channels
for project managers of all skill levels.
percent. The chapter provides enough meant to appeal to a wide range of
More than 350 members attended the
volunteering opportunities with a growth member tastes. For instance, in 2016
all-day event.
path, so a new volunteer can grow
continuously to gain leadership, strategic
and business management, and technical
skills in line with the PMI Talent Triangle.
The chapter had 130 active volunteers
last year.
The chapter is expanding geographically
to acquire new members and conduct
more events. It provides immense
opportunities to earn PDUs through
events.
The chapter’s robust multiyear business
plan and operational plan is aligned
to PMI’s core and extended services.
Overall, the chapter has played a very
active role in the last year to increase
outreach, provide various volunteering
opportunities, retain members, improve
member value and conduct events at
multiple locations, including branches.
Volunteer fair.
As part of a larger approach to create developing, growing, mentoring and continually strived to improve and
membership value by promoting impacting the programs, projects keep our offerings fresh and relevant.
engagement through volunteerism, the and business successes of the U.S. We utilized membership feedback to
chapter holds events exclusively geared government, businesses, education adjust course and evolve with them and
toward volunteerism. For example, our and nonprofits, all through our chapter the project management profession.
volunteer fair created the opportunity volunteers’ actions. We believe in the impact project
to connect the regions’ nonprofit management can make.
Through the adoption of our values
community with chapter members
statement, we aligned to the PMI
wishing to provide pro bono project
management knowledge and skills.
core values and demonstrated those Meet the Finalists
values in our events, which influenced
One finalist was picked for each
Why do you think your chapter our members to be engaged in the
region in each of the three size
should be awarded the Chapter of project management profession. We
categories.
the Year Award? have demonstrated that the chapter
Our chapter made a difference in is fully committed to giving back to
Category I: 0–300 Members
and beyond our region. This chapter the community, both in the breadth
and depth of our support. We were Asia Pacific:
demonstrated leadership through PMI West Bengal Chapter
innovative in our approach and
EMEA:
PMI Southern Italy Chapter
Latin America:
PMI Cajamarca, Peru Chapter
North America:
PMI Central Mississippi Chapter
Volunteer celebration.
PMI Today Deadlines:
JANUARY 2018....................... 15 NOVEMBER
FEBRUARY 2018....................... 15 DECEMBER UPCOMING >
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purchase a paid advertisement in this Houston, Texas, USA ProjectManagement.com community,
you can access webinars that provide
calendar, email advertising@pmi.org. 5–8 November 2017 insight from the industry’s most respected
Please see PMI’s online Events Calendar at
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SEPTEMBER 2018
9–11 September 2018 SeminarsWorld® Events
PMI Chapters in Africa
Leading subject matter experts share their experience and deep knowledge on a
2018 PMI Africa Conference
variety of emerging topics. Whether you are looking to build your leadership skills,
Port Louis, Mauritius. Hundreds of visionaries work on soft skills such as communications and collaboration or delve deeper into
who manage Africa’s projects will meet in agile, these events provide unique opportunities to learn
September 2018 to share ideas and build
and connect with the project management community.
relationships based on how to harness the 13–16 N
San Fran ember ov
power of project management in building Learn more about SeminarsWorld courses being held in
projects in one of the world’s most diverse, these locations and throughout the world. Use PMI’s Californ cisco,
ia, USA
resource-rich emerging markets—Africa! search tool for project management training matched 4–7 De
pmiafricaconference.com. c
to your specific needs. Visit learning.PMI.org. Miami, ember
Continued on page 21 Flor ida, USA
Donald S. Barrie Award, sponsored in project management. Papers are EMEA Region
by the former PMI Design-Procurement- selected based upon the research and Recipient:
Construction Specific Interest Group, creative effort that are best directed Neil C. Robinson, Global
acknowledges students in the field of toward advancing the concepts, tools Project Manager, MSc (Project
design, procurement and/or construction and techniques of managing project- Management), student, Salford
by providing a useful contribution to the oriented tasks. Business School
engineering and construction industry.
North America Region Title of Paper: Life Is a Project: Project
Recipient: Natasha Sumner, Senior Management as an Enabling Life Skill
Recipient: Gerald O. Sablo, Jr.,
Consultant, ProSource360 LLC
HR Specialist in the Classification Branch
Title of Paper: Alleviating the Pain in of the Human Resource Division at the
the Construction Organization U.S. Census Bureau of the Department
To learn more about the PMIEF award
of Commerce
James R. Snyder International recipients and how to apply for the
Student Paper of the Year Award Title of Paper: Project Ethics: 2018 PMIEF Awards, please visit the
recognizes excellence in student The Promise and the Reality PMIEF Awards section at pmief.org.
development of original concepts
For more information and to register, visit
ProjectManagement.com/Webinars.
Events Calendar c on gre sse s | c on fe re n c e s | se mi n ars | symposi um s | e- Learning
Continued from page 19
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to project-based learning,” noted Mr. job market when they graduated,” said Academy project, the chapter clearly
Gergen. “It’s not easy to work in groups, volunteer Karen Tate, PMP, PMI Fellow. communicated this message to
but the students are giving it their best “Not all kids can afford or want to go to volunteers: “Whatever your reason
effort and finding success—and for that college and I wanted to help them see for volunteering, you control your
they deserve so much credit.” that without a college degree, there are commitment and schedule, so just
Valuable Volunteers fun and interesting jobs participating show up with some stories of your
on a project or even leading a small experience from whatever location
A team of chapter members led by Lacey
one that are more lucrative than a is most convenient for you.”
Strete, PMP, the chapter’s vice president
for outreach, has volunteered time to minimum-wage job.” On a web page dedicated to this vol-
assist in course development and provide For the volunteers, Ms. Tate noted that unteer opportunity, chapter leaders
mentoring/coaching for this program. “The mentoring and coaching is not tell prospective volunteers that they
teaching and can be as simple as stopping only need to commit a minimum of
“When people come in to volunteer, it’s
by and sharing a story or example from one hour to add great value:
a tremendous benefit for the kids,” said
Mr. Gergen. “The professionals provide their work or personal lives around project n 5-10 minutes preparatory
the kids with a perspective that lets them management, or just answering questions.” review online of provided
know that they are heading in the right Lacey Strete, PMP, said central to this materials before scheduled sessions
direction. Sometimes the volunteers entire initiative is the fact that project to fuel a good story.
think that’s minimal, but it’s really not. management is core to 21st century n Arrive 5-10 minutes before
When someone comes in and says that’s professional skills. “Regardless of a scheduled sessions—to set up
a great idea, I wish some of the people on student’s desire to become an engineer, with the instructor, onsite or
my project team could come up with an an artist, a teacher, a doctor, a caretaker, remotely. Remote arrangements
idea like that—it’s very valuable for the a developer or anywhere in between— use free software, making it easy
kid’s self-esteem which in turn creates every working professional is a project for the busy volunteer.
motivation and creates engagement.” manager at varying levels. We must start n Participate when guided by
“The Deer Park High School Project educating as early as possible to get our instructor during scheduled
Management Academy helps students students the experience that they need sessions—at least 50 minutes
learn about project management, to make the fastest impact for their own per session.
teaching them about a profession they success and the organizations they will n Possibly answer questions after
might want more exposure to after serve. Thanks to PMI, we are already aware the session.
high school,” said Dan Eslinger, PMP, of the millions of dollars firms waste each
year due to poor project management The page notes that volunteers
the chapter’s former vice president of can participate multiple times a
marketing and continued chapter practices, so collectively, we have the
opportunity to increase value directly day, week, or year across an entire
mentor. “We set it up so that professional academic calendar year. “We’re
project managers take time to visit by improving project management
skills broadly.” excited that we’ve even been
classrooms so students can ask them engaging retired project managers to
Continued on page 24
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Project Management Inspiring and Accelerating High School Students Continued from page 23
come back to our chapter to volunteer students through roles like that of impact within the recipient communities
remotely with Project Management Mark Ogg, PMP. As the PM 201 head for our students’ project deliverables.”
Academy, even though they’re now coach, Mr. Ogg explained “Having a There are many other opportunities to
based around the country,” said Kristy volunteer team of coaches has offered contribute to the initiative on an
Bolin, PMP, the chapter’s PMI Educational camaraderie within the chapter and ad hoc basis outside the business day
Foundation (PMIEF) liaison. educational community, especially too, including content and activity
The chapter has been fortunate to have around the intrinsic value of social good. creation, mentorship or taking on
volunteers who are able to commit to The coaches are able to complement committee leadership roles. And, of
a more regular schedule as students one another on different schedules course, volunteers are eligible to
advance through Project Management and locations to help students on a earn professional development units
Academy. Dedicated coaches have come recurring basis, while at the same time (PDUs) in the “Giving Back to the
together to more predictably lead the cooperatively witnessing the tremendous Profession” category.