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Positioning Maps
Positioning maps are a useful marketing tool that enables an organization to plot how a
product or service is positioned against its competitors across a broad range of criteria. In its
simplest form, a price-benefit positioning map shows the relationship between the primary
benefit that a product provides to customers and the prices of all the products in a given market.
A product positioning map functions by plotting the position of the selected products against two
or more pre-defined criteria. Positioning maps can be based on actual criteria, such as product
attributes and price, as well as consumer perceived variables, such as value and image (Ries and
Jack, 1986). A brand’s position is the set of perceptions, impressions, ideas and feelings that
consumers have for the product compared with competing products. Marketers plan positions
that give their products the greatest advantage in selected target markets, and they design
marketing mixes to create these planned positions. In planning their positioning, marketers often
prepare perceptual maps that show consumer perceptions of their brand versus competing brands
on attributes that are important to the consumer, whether functional or symbolic (Ries and Jack,
1986).
To draw a meaningful map, one must specify the boundaries of the market of interest. First,
identification the consumer needs to be understood. Casting a wide net for products and services
that satisfy customer needs, is necessary avoid being outsmarted by fresh entrants, new
Finally, one should decide if he/she wants to track the entire market for a product or only a
specific segment or exploring the retail or wholesale market, and if track products or brands are
necessary.
Assessing strengths and weaknesses relative to competing brands along certain criteria
important to the customer. This is shown by the positions of the marketer’s brand and
competing brands along the axes. Identification of competitive advantage for the brand
Perceptual maps show differentiation among products in the customer’s mind.
Perceptual maps show how ideal points shift as markets mature, and therefore a brand
might shift its positioning in order to retain or gain a competitive advantage (Ries and
Jack, 1986).
If a brand has a competitive advantage on an attribute that is not salient, marketers can
educate their customers as to why it is important and show them why they should care about this
attribute. If this does not work or if the positioning is not registering, marketers usually consider
changing their positioning with a strategy that is more likely to be effective (Ries and Jack,
1986).
Conclusion
Positioning maps enables an organization to plot how a product or service is positioned
against its competitors. A positioning map shows the relationship between the primary benefit
that a product provides to customers and the prices of all the products in a given market. A
product positioning map functions by plotting the position of the selected products against two or
References
Ries, A., and Trout, J., (1986). 'Positioning: The Battle for Your Mind'. New York: Warner
Books