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VANESHA LITTLES

8220 Lamplighter Place, Charlotte, NC 28217 H: 7049097246 ♦ C: 7042417372 ♦ littlesvanesha@yahoo.com

PROFESSIONAL SUMMARY

I work my hardest to ensure the greater good of the company and get the best results. I will bring energy,
positivity and new ideas to any company that I will work at. As an Independent and quick thinking team player
seeking a role offering increased responsibility will not be hard for me, I am very fast at learning and hands on
when given the opportunity.

SKILLS

Fast learner Quality assurance


Courteous Efficient
Computer knowledge Team building
Hospitality background Sales experience
Cashier experience Natural leader
Guest satisfaction specialist Trustworthy

WORK HISTORY

Hotel Housekeeping, 04/2016 to Current


DoubleTree Suites by Hilton Hotel Charlotte - SouthPark – Charlotte, NC
Promoted the hotel brand's loyalty scheme through social media and by telling others.
Improved customer service ratings through maintaining the cleanliness of the hotel.
Solicited feedback through questionnaires to evaluate levels of guest satisfaction.
Trained numerous members of the housekeeping team to the best of my ability.
Greeted and welcomed all hotel guests with a smile.

Cashier/Cook, 02/2014 to 01/2015


Zaxby's Chicken Fingers & Buffalo Wings – Charlotte, NC
I worked at this position up until I went to college then I only worked on the weekends, soon they got new
management and I was told that I would have to reapply. However, while working here I've completed tasks such
as;
Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils,
sanitation and safety issues.
Properly labeled and stored all raw food ingredients including produce, meat, poultry, dairy and dry goods
in the appropriate storage room, walk-in refrigerator, freezer or cooler.
Actively involved in cost control, sanitation, menu development, and training of new team members.
Maintained updated knowledge of local competition and restaurant industry trends.
Changed and sanitized all materials needed for cooking and cleaning.

Park Services Associate, 06/2013 to 10/2013


Carowinds – Charlotte, NC
Maintained clean bathrooms and park grounds.
Actively involved in guest satisfaction, sanitation, and productivity.
Regularly interacted with guests to obtain feedback on park quality and cleanliness levels.
Maintained smooth and timely operations in park services wit good commentary from supervisors.

EDUCATION

High School Diploma: 2014


Phillip O. Berry Academy of Technology - Charlotte, NC

High School Diploma: some college


Livingstone College - Salisbury, NC
Did not graduate from this college but I did complete 2 semesters at this campus leaving with a 2.5 GPA, a minor
in social work, and a major in psychology. I will be continuing my education at Brightwood College for medical
assisting in January 2018.

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