CODE BOOK

QUESTION PARTICULARS CODE NO.

No.

2 GENDER

• Male 1

• Female 2

3 Educational Qualification

• Under graduate 1

• Graduate 2

• Post graduate 3

4 Designation

• Chief supervisor 1

• Chief welfare inspector 2

• Confidential Assistant 3

• Senior clerk 4

5
• Supervisor
6
• Welfare inspector
7
• Junior clerk
8
• Stenographer
9
• Station master

5 Department

• Welfare department or
Personnel department
1
• Operational department
2

3
• Establishment
4

1
 • Policy department 5

• CA & Administration 6
department
7
• Electrical department
8
• Signal department 9
• Settlement department 10
• Pass section 11
• Library

• Locomotives department

6 Age

• Below 25 1

• 26-35 2

• 36-45 3

• 46-55 4

5
• 55 & above

7 Experience in the present

organisation
1
• 0-5
2
• 6-10
3
• 11-15
4
• 16-20 5
• 21 & above

Section 2

Pay & allowance

8 Current grade pay

• Less than 2000 1

• 2000-2900 2

2
 • 3000-3900 3

• 4000- 4900 4

• 5000 & above 5

9 Satisfied with pay & allowance

• Not satisfied 0

• Partially 1

• Satisfied 2

10 Redesign the pattern of pay scale

• No 0

• Yes 1

11 Satisfied with DA

• No 0

• Yes 1

12 Redesigning the structure of DA

• No 0

• No comments 1

• Yes 2

Promotion & Transfer

13 Satisfied with the promotional

policies
1
• Not satisfied
2
• Partially satisfied
3
• Satisfied

14 Satisfied with MACPS

• Not satisfied 1

• Partially satisfied 2

• Satisfied 3

3
15 Seniority based Promotion

• No 0

• Yes 1

16 Satisfied with transfer policies

• No 0

• Yes 1

17 Redesigning the transfer policy

• No 0

• No comments 1

• Yes 2

Medical Assistance

18 Satisfied with the Medical

Assistance
0
• Not satisfied
1
• Partially satisfied
2
• Satisfied

19 Aware about RELHS

• No 0

• Yes 1

20 Necessary actions related to

medical assistance after 6th pay
commission

• No 0

• Some extent 1

2
• Yes

21 Redesigning the medical facilities

• No 0

• Yes 1

4
 New Pension Scheme

22 Aware about the revised Pension

scheme
0
• No
1
• Yes

23 Revised pension scheme

beneficial
0
• No
1
• Yes

24 Old pension scheme better than

new one
0
• No
1
• No comments
2
• Yes

25 Redesigning the revised pension

scheme
0
• No
1
• Yes

Pass Rules

26 Satisfied with the pass rules

• Not satisfied 0

• Partially satisfied 1

• Satisfied 2

27 Any changes should be made in

Pass system

• No
0
• Not Necessary
1
• Yes
2

5
28 1st class pass to provided to the
lower level employees

• No
0
• No comments
1
• Yes
2

Leave rules

29 Satisfied with the leave rules

• Not satisfied 0

• Partially satisfied 1

• Satisfied 2

30 Leave rule must be redesigned

• No 0

• Yes 1

31 Satisfied with Leave encashment

Policy
0
• Not satisfied
1
• Partially satisfied
2
• Satisfied

32 HRA should be included in Leave

encashment structure

• No
0
• Yes
1

33 Excessive leave facility

• No 0

• Moderate 1

• Yes 2

34 Excessive leave have a negative

impact on employees

6
 performance

• No 0

• No Comments 1

• Yes 2

35 Aware about the child care leave

• No 0

• Yes 1

36 Child care leave a necessary

• No 0

• Yes 1

37 Changes should be made in Child

Care leave

• No
0
• Yes
1

Settlement

38 Improvement in settlement
system
0
• No
1
• Not necessary
2
• Yes

39 Do you think you will be satisfied

with the settlement system

• Not be satisfied
0

1
• Partially satisfied
2
• Satisfied

40 Satisfied with the General

Insurance scheme

7
 • No

• No Comments 0

• Yes 1

41 Aware about DCRG

• No 0

• Yes 1

Staff Benefit Fund

42 Aware about Staff Benefit Fund &

changes should be made in it

• No
0
• Yes
1

43 Are you satisfied with the

recreational facilities provided by
the organisation

• Not satisfied 0

• Partially satisfied 1

2
• Satisfied

Section 3

44 Are satisfied with the benefits &

services
0
Not satisfied
1
Partially satisfied
2
Satisfied

45 On what basis the benefits &

services are provided

On the basis of seniority

1
On the basis of designation
2
On the basis of performance

8
 Seniority cum merit basis 3

RESEARCH QUESTIONNAIRE

Topic: Impact of benefits & services on the satisfactions level of

employees after the 6th pay commission
This research is being conducted only for the academic purpose for Master in
Human resource Management. This data will be taken out fully confidential it will be
used in my dissertation purpose only. Thanks for your co- operation.

## Section 1

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 1. Name of the respondent: _________________________________________________

Questi Particulars Code no

on No.

2 Gender

3 Education Qualification

4 Designation

5 Department

6 What is your Age?

7 What is your experience in this organisation?

## Section 2

Pay & allowance

8 What is the current grade pay?

9 Are you satisfied with the pay and allowances you are
drawing?

10 Do you feel that the pattern of pay scales for all or some
specific category employees should be redesigned, if yes,
then mention it? Mention the category
____________________________

11 Are you satisfied with the Dearness allowance provided after

the sixth pay commission?

12 Do you think that the structure of Dearness Allowance

provided by the organisation must be modified or
redesigned?

Promotion and transfer

13 Are you satisfied with the promotional policy

10
 implemented after 6th pay commission?

14 Are you satisfied with the Modified Assured Career

Progression Scheme (MACPS) implemented after 6th pay
commission?

15 Do you think the seniority based promotion should

encourage?

16 Are you satisfied with the transfer policies in your

organization?

17 Do you think the transfer policy must be redesigned?

Medical Assistance

18 Are you satisfied by the medical assistance provided by the

organization?

19 Are you aware about the Retired Employees Liberalized

Health Scheme (RELHS), if yes, then do you think RELHS will
be fruitful in future?

20 Do you think that in sixth pay commission has taken

necessary actions related to the medical facilities?

21 Do you think the medical facilities provided must be

redesigned?

New Pension Scheme

22 Are you aware about the Revised Pension Scheme/New

Pension Scheme after the sixth pay commission?

23 Is the revised pension scheme, beneficial to the employees in

future?

24 Do you think that the old pension scheme was better

compared to that of the revised one?

25 Do you think the revised pension scheme must be

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 redesigned?

Pass Rules

26 Are you satisfied with the “Pass rules” provided by your

organization after the 6th pay commission?

27 Do you think that any change should be made in “Pass

System”?

28 Do you think that lower level worker (i.e. gang man, track
man etc.) must be provided the 1st class pass?

Leave Rules

29 Are you satisfied with the leave rules provided after the 6 th
pay commission?

30 Do think that the Leave Rules must be redesigned?

31 Are you satisfied with the leave encashment policy?

32 Do you feel that HRA should also be included at the time of

leave encashment structure?

33 Do you feel that the organization is providing you excessive

leave facilities?

34 Do you feel that the excessive leave facilities may have a

negative impact on the employees’ performance &
productivity?

35 Are you aware about the Child Care Leave, if yes, and then
are you satisfied with the policy?

36 Do you think that Child Care Leave is necessary for the

employees?

37 Do feel that the changes must be made in Child Care Leave?

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Settlements

38 Do you feel that the settlement system has been improved

much after the 6th pay commission?

39 Do you feel that you will be satisfied with the settlement

schemes provided by the organisation?

40 Are you satisfied with the general insurance scheme

provided?

41 Are you aware about the Death Cum Retirement Gratuity

(DCRG), if yes, then do you feel that the DCRG scheme must
be redesigned?

Staff Benefit Fund

42 Are you aware about the staff benefits provided by your

organization, if yes, then do you think any kind of changes
should be made in staff benefit fund system?

43 Are you satisfied with the recreational facilities provided by

your organization?

##Section 3

44 Are you satisfied with the fringe benefits offered by the

organisation after the 6th pay commission?

45 The employees in the organization should be given the

benefits & services on what basis?

Your opinions and suggestion on Area of Improvement:

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