2nd Semester Internal Test HRM Question Paper – Answer Key – Jan 2017

Maximum marks: 35
Section – A

Answer any FIVE of the following questions. Each question carries 2 marks. 5 X 2 = 10 M

1. What do you think are the responsibilities of a HR Manager?

To do effective HRP
To recruit and train people
To select the best person for the job
To appraise the employees objectively

2. List the functions of Management.

Planning
Organizing
Staffing
Directing
Co-ordinating
Controlling

3. Why should a HR Manager have good interpersonal skills?

To work effectively with others
To minimize conflicts
To negotiate terms
To understand employee grievances

4. List any 2 sources of Internal Recruitment.

Employee referrals
Previous applicants

5. Define Selection.
Selection is a process of differentiating between applicants in order to identify and hire those with a
greater likelihood of success on the job.

6. What is “Employee referrals”?

Employee referrals are the references provided by existing employees for filling up vacancies.

7. What is “Graphology Test”?

Handwriting analysis
Section – B

Answer any THREE of the following questions. Each question carries 5 marks. 3 X 5 = 15 M

1. Explain with an example the ratio trend analysis method of Demand Forecasting
It deals with studying the past ratios and forecasting the future ratios.

Years No. of Production Ratio

Engineers

-2 150 1500 1:10

Last 180 1800 1:10

Year
Present ? 2000 1:10
year
Next ? 2500 1:10
Year
+2 ? 6000 1:10

2. Explain with an example the staffing table method of Supply Forecasting.

Originated Policies

3. Explain the evolution of HRM using Hawthorne studies.

Hawthorne Studies – Illumination Experiment (Year 1930)
Elton Mayo and his associates conducted an illumination experiment at G.E. located in Hawthorne,
Chicago.
The experiment was mainly conducted to find out if the lighting conditions affected the productivity
of employees at G.E. .
The main assumption was as the lighting conditions improve the productivity also improves.
4. Explain with a neat diagram the composition of HR Department.

5. What is the difference between Top-down and Bottom-up approach in managerial judgment
method?

CEO
Production Manager

Asst. Production
Manager

Engineers

Supervisors

Workers

Section – C

Answer any ONE of the following questions. Each question carries 10 marks. 1 X 10 = 10 M

1. Explain why Google is one of the most attractive places to work by listing out the various HR
policies in place at Google.

 With a creative and colourful ambience, offices are designed to promote fun-filled innovation as the
company believes it is crucial for employees to think creatively and give their best.
 Employees have access to fully equipped gyms across offices in India with trainers and customised
health programs.
 Employees can play table tennis, pool, football, air hockey and other games in the recreation area,
or go to one of the several sleep pods for a quick nap.
 Employees say “We have numerous special facilities which helps our employees maintain a work-
life balance.
 Every week on Friday, Google hosts TGIF (Thank God It's Friday) after 4 p.m. where everyone
mingles and works together.
 This gives an open platform to employees to collaborate more. Furthermore, Google encourages its
employees to pursue their passion, be it in music or drama or some other form of art.”
 Google offers academic scholarships to future leaders in technology and supporting employee
resource groups like Women@Google.
 Three meals and unlimited snacks from the cafeteria are totally free of cost.
 Google hosts its annual 'bring your children to work' day. On this day, the company organises
engagement activities for children.
Additionally, new employees at Google can even bring their parents to work on a designated day.

2. Explain the different types of Selection Tests.

 Aptitude Test
 Ability Tests (Achievement Tests)
 Personality Tests
 Interests Tests
 Graphology Tests
 Polygraph Tests