Professional Documents
Culture Documents
Best regards,
the Focus Day
Don’t forget to attend
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on October 25th – “Develo
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Leanne Laudico-Arcinue Strategic Mobile Roadma
cussions on
Executive Director
Mobile Shopping Summit
the stage for all our dis
mobile during the summit!
On top of the research conducted on mobile commerce from the eTail conference in the past two
Monday, October 25, 2010
years, the Mobile Shopping Summit team probed deeper into the challenges of the industry and what’s
holding you back in moving mobile commerce forward. In the last six months, we’ve had interesting and eye-opening conversations with key e-Commerce,
Marketing, and Technology executives about mobile and found 3 important nuggets: 1) Executives recognize mobile is the next big channel and can potentially be
bigger than PC-based e-commerce, 2) Executives believe having a mobile presence – whether it’s an app or site or both - is not a question of IF but HOW. But
many struggle with where to start, what tools are available, and what resources they need, 3) Executives will take extra caution on acting on something they don’t
know much about yet. And what they don’t know is not just about the ROI of the mobile channel, but more so what the smart phone technologies are going to
be like in the near future or how consumers are going to adopt new trends and shift behaviors again.
This special focus day gives you answers. Answers to each of the above questions. Straight from the mouths of those who had the same concerns when they
started their mobile strategies. But they took the risk early to pilot test their ideas. Learn invaluable best practices in starting your mobile commerce and give your
customers the opportunity to engage with your brand and enjoy the novelty and convenience of mobile shopping!
9:30 Registration And Networking Breakfast Hear from a mobile commerce champion and leader to help you
understand and set up the key elements and tools you need to pursue
10:15 Chairperson’s Opening Remarks your mobile commerce initiatives.
• Sharing the Pizza Hut journey – from conceptual planning to execution
10:30 Understanding The 101 On Mobile: Where Do You of our mobile strategy.
Start When Building Your Mobile Roadmap? • Overcoming the hurdles and winning your management and
organization’s support in expanding into the mobile channel
Brandon McGee • Why mobile shopping is not just for clothing, travel, or entertainment –
Mobile Strategy, Consumer Business demonstrating opportunities to compete and win in the mobile channel
Dell • Real-life lessons learned and best practices on how you can also
Brandon McGee is a well-known, well-respected industry expert on mobile become the next best mobile shopping application
having been a trailblazer on mobile banking. He joins Dell as a mobile
strategist and brings with him a wealth of knowledge and experience in 11:50 PANEL Session: Overcoming The Hurdles In
developing mobile strategies. In this opening session, Brandon will help Developing Your Mobile Commerce Site
outline the important steps in starting your mobile roadmap and help Tim McCauley
dispel myths in launching your mobile channel: Director of Mobile Commerce
• App versus WAP: what’s the real purpose of your mobile strategy? Walgreens
• Understanding the core of your customers
• Understanding the available and emerging mobile technologies Jason Taylor
• Understanding how you can measure results Vice President of Global Product Strategy
• Understanding how you can tie mobile back to other channels and UsableNet
improve a unified shopping experience Baron Concors
Chief Information Officer
11:10 Best Practices In Getting Your Mobile Brand To Pizza Hut
Market
Tom Wills
Baron Concors Senior Analyst
Chief Information Officer Javelin Strategy and Research
Pizza Hut
You’ve expressed your struggles in putting together a strategic mobile
Baron Concors, CIO of Pizza Hut joins the Mobile Shopping Summit to roadmap. And yes, it’s not as simple as we all thought it would be. As
share the success of their iPhone application and how you can take with the emergence of the internet more than ten years ago, here we are
advantage of the opportunities in the mobile channel. Last year, Forbes trying to understand and optimize a new channel. Join successful leaders
named the Pizza Hut iPhone application the #1 branded mobile representing different industries to learn effective and practical tips on
application of the year. Baron brings extensive experience in technology, how you can start your mobile roadmaps:
operations, and marketing with an emphasis in retail, hospitality and • Outlining the hoops and challenges you had to go through when you
consumer goods. In 2009, he was named by Computerworld Magazine as started your mobile initiatives
one of the Premier 100 IT Leaders in the world. • Sharing important lessons learned and best practices to address the
hurdles
“Mobile is ramping up faster than desktop Internet did and will be bigger than most think – 5 Trends
Tuesday, October 26, 2010
Converging (3G + Social Networking + Video + VoIP + Impressive Mobile Devices). Regarding pace of
change, we believe more users will likely connect to the Internet via mobile devices than desktop PCs within 5 years.”
Source: Morgan Stanley Report, April 2010
By attending the two days you will meet leading-edge retailers currently building and deploying a mobile store. These industry leaders will share their stories with
you about how they executed their mobile roadmaps, and will share fascinating results – successful or not! Because mobile is becoming THE channel-of-choice of
your consumers and there’s a lot of buzz around cool mobile shopping apps, there is a natural tendency to rush into getting a mobile presence out there to beat
the competition. Yes, it’s about acting swiftly and letting your customers know you are innovative and up-to-date with the latest mobile technologies. But more
importantly, you also have to do it right. You have to deliver what your customers really want. Understand how you can truly optimize the mobile channel so your
customers can shop with ease, with confidence, and often! How better than to learn from the early adopters and mobile experts at these engaging sessions?
8:00 Networking Breakfast And Conference Registration Join Andrew Koven, an E-Commerce guru for over 15 years, who has
created innovative ways to get people started buying things on the web.
8:45 Chairperson’s Opening Remarks He’s the force behind the double digit growth for the online business and
profitability of Steve Madden Ltd. Andrew has built the marketing,
Bernardine Wu technology, mobile, service and fulfillment foundations that solve the 5
Chief Executive Officer prong go-to-market strategy a multi-channel retailing manufacturer faces
Fit For Commerce and leverages all the hottest new technologies, including m-commerce,
social media and viral techniques that engage audiences of all ages
9:00 E-Commerce, Social Synergies And Mobile-Minded anywhere and everywhere.
Must-Haves To Drive Your Entire Business
Andrew Koven 9:40 The Impact Of Mobile Devices On Consumer's
President of eCommerce and Customer Experience Behavior And Retailing
Steve Madden Abhi Dhar
The multi-faceted, E-Commerce strategy at Steve Madden leverages Chief Technology Officer, e-Commerce
mobile, social media, viral, personalization and predictive remarketing to Walgreens
heighten awareness and spark lively conversations about the brand. Abhi Dhar heads IT in Walgreens’ e-commerce division as chief technology
Andrew will detail new “socially minded” site enhancements and officer, responsible for end-to-end delivery, development and innovation
analytical results that illustrate how grabbing share of mind — and mouth of the online and mobile platform. An effective motivator with direct
— translates to greater market share across all channels. leadership experience in all areas within technology, software product
Sponsors: 3
development, services, enterprise program/change management and 2:00 Mobile Solutions Demo Part 1
related functions Abhi shares his experience and expertise in defining the
impact of new technologies in mobile shopping and retailing. In this unique interactive session, leading mobile solution providers get the
• Ordering from mobile devices or online channels - fulfillment in stores opportunity to demonstrate their innovative mobile commerce solutions
or at home through a “quick-fire” presentation in front of the entire audience. A 10-
• Changing consumer, increased use of mobile devices to: minute Q&A Panel follows after all the demos are completed.
• compare prices Presenting Companies:
• research
• place orders to pick-up/shipped to home Randi Barshack
• communicate status Vice President of Marketing
Mashery
10:20 Morning Refreshment Break And Network David Sikora
Opportunity In The Mobile Marketplace Founder and CEO
Digby
10:50 PANEL Session: Unifying The Shopping Experience –
Integrating Mobile Across All Sales Channels Interested in demonstrating your mobile commerce solutions?
Space is limited. Contact Scott Rossen at 646-200-7526 or email
John Tighe scott.rossen@wbresearch.com.
Director of e-Commerce
Genesco Retail 3:30 Afternoon Refreshment Break And Networking
Steve Deller Opportunity In The Mobile Marketplace
CEO
Virid 4:00 Mobile Spotlight On Rue La La: Mobility And The
Velvet Rope
Rob Gelick
Senior Vice President and General Manager Stephanie Brocoum
CBS Mobile Vice President of Member Marketing
Rue La La
Executive Speaker
InfoGroup Interactive Stephanie is Vice President of Marketing for RueLaLa.com, an invitation-
only, private sale website featuring limited time sales of coveted brands.
• Driving your mobile strategy to stimulate and increase customer Stephanie’s primary responsibility at Rue La La is member marketing and
engagement in this role, she focuses on the Rue La La member lifecycle, including
• Providing mobile enabling services such as location based service, price acquiring new members, engaging current members, and rewarding the
comparisons, click to call, etc. to bring your brand closer to your site’s most loyal customers through marketing programs. Join Stephanie
customers in this exciting presentation about mobility and engagement 24/7.
• How do you tie back mobile commerce into your multi-channel
strategies and initiatives 4:40 Beyond Brands – Mobile Shopping Enablers: Retail
• Delivering a seamless shopping experience from the mobile store to the Mobile App Demos
online store and brick-and-mortar store
• Developing a measurement strategy to track channel performance According to recent reports, Apple claims that cumulative app revenue has
reached $1.4bn in June 2010. This is based on 5 billion downloads, both
11:35 Are You Fit for Mobile? Benchmarking Your Mobile free and paid. Several reports have also showed that there are 225,000
Commerce Program And Ensuring That You Are apps in total (and counting). How many of these apps are related to
shopping? According to another report, there are at least 83,000 mobile-
Bernardine Wu enabled commerce sites, ranging from mobile shopping assistants to
Chief Executive Officer banks and mobile real estate sites.
FitForCommerce
This one hour sessions puts the spotlight on cutting-edge mobile apps
Mobile may be the future for all of us, but are you really fit for mobile? In that help your customers shop on their mobile devices. Enjoy ten minute
this session, attendees will review a mobile benchmark of the most active demonstrations from these innovative companies that are changing the
mobile commerce practitioners and be able to assess your mobile future of mobile shopping.
evolution. Then, with the help of existing best practices and expert advice,
you will be able to develop an informed and stepped approach to mobile Presenting Companies:
success that matches your business and operational needs.
• Zillow.com
• Fast Mall, presented by Samuel Feuer, CEO and President
12:15 Networking Lunch For All Attendees
• Shop Savvy, presented by Alexander Muse, Founder
Space is limited! If you are interested in showcasing your mobile-enabled
1:20 Sealing The Deal Through Mobile With Amazon shopping apps, please contact Leanne Arcinue, 646-200-7466 or email
Payments: Be True To Your Brand As You Streamline llarcinue@wbresearch.com.
The Checkout Experience
Baris Cetinok 5:45 Networking Cocktail Reception For All Attendees
GM Digital & Director of Marketing After a day filled with constructive discussion, case studies, and interactive
Amazon Payments demos, relax and unwind at the Networking Cocktail Party! Enjoy a drink
The principle tenets of a good experience for e-commerce website – or two while enjoying the view of the Hudson River and the world-famous
discoverability, usability and security also hold true for m-commerce. But Brooklyn Bridge. It’s New York City, the shopping capital of the world and
the bar for a good customer experience is even higher on the mobile the best place to take in an amazing view of Manhattan while making
phone due to the size & form factor, plus the fact that mobile interactions new friends and building new contacts.
occur on the go and often under time constraints. We will explore how
the brand-conscious seller can provide a mobile shopping experience that
is seamless and smart from end to end.
Sponsors: 5
3:00 Best-In-Class Case Study: Mobile Spotlight On aggregation and retail strategy, employing a multi-channel approach
GameStop that embraces GameStop’s more than 6200 stores across the globe
as well as the company’s web site, Gamestop.com. Shawn brings
Shawn Freeman with him 20 years of senior management experience building and
Senior Vice President and General Manager leading online businesses including travel, mobile and live
GameStop entertainment. Hear best practices in developing and deploying new
Shawn Freeman leads the mobile commerce initiatives at GameStop, mobile commerce strategies and uncover ways to overcome
the world’s largest video game and entertainment software retailer. challenges and obstacles in optimizing mobile.
He leads the development and management of their digital
3:40 End of Mobile Shopping Summit
There is a vast array of solution providers available out there but the key is finding the right one for you. Today, more than ever before, it is
critical for you to make smart investment decisions that will produce immediate results.
Do you have a product, solution, or service that helps optimize the mobile shopping experience? Interested in joining a panel sessions with
key industry leaders, or presenting at the mobile solution demo, or simply showcasing your solutions in the Interactive Mobile Marketplace,
call Scott Rossen at 646-200-7526 or email socott.rossen@wbresearch.com for sponsorship opportunities at the Mobile Shopping Summit.
Registration Information
Conference Pricing Venue & Accommodations Information
Bridgewaters
Qualified 11 Fulton Street
Register & Pay Register & Pay Register & Pay
Retailers Atop the Fulton Market Building at the South Street Seaport
By July 25th To By Aug. 25th To By Sept 25th To New York, NY 10038
Pricing
Get $300 Off Get $200 Off Get $100 Off Full Price 212-609-7400
Two Day Main Situated in the heart of the historic South Street Seaport and minutes from
Conference PLUS the Financial District, Bridgewaters boasts some of Manhattan’s finest views.
Pre Conference
Focus Day Directions:
(October 25-27) $1,398 $1,498 $1,598 $1,698 BY SUBWAY: Take the 2, 3, 4, 5, J, Z or M trains to Fulton Street; A and C
trains to Broadway/Nassau. Walk east on Fulton to Cobblestone area of
Two Day
Seaport. Make a left on Front Street.
Conference
(October 26-27) $799 $899 $999 $1,099 BY BUS: Take the M15 (South Ferry Sign) down 2nd Avenue to Fulton Street
PARKING: We Recommend the CENTRAL PARKING SYSTEMS outdoor
Please note a qualified retailer is not: Any service provider to retail organizations - Including software parking lot on the corner of Beekman and Pearl Streets. Entrance to parking
vendors, internet developers, technology vendors, solution providers, third party logistics providers, lot is on Pearl Street. After parking, walk east on Beekman Street one block
consultants or companies with primary revenues resulting from commissions, subscriptions and/or and turn right on Front Street. Fulton Market Building is on the left.
advertising. Worldwide Business Research reserves the right to enforce the rate for non-retailers. TO ACCESS BRIDGEWATERS AND THE MUSEUM CLUB: Access through
Payment is due in full at the time of registration. private entrance at corner of Beekman and Front Streets
•
For Team Discounts contact Bill Penney at 1-866-691-7771 or email bpenney@wbresearch.com
Team discounts must be booked and paid for at the same time. Team discounts do not apply to For a list of recommended hotels in the area, please go to
sponsoring or exhibiting companies or non retailers. www.mobileshoppingsummit.com and click on accommodations
•
All discounts are taken off the full conference price. No two discounts or offers can be combined.
•
Payment is due in full at the time of registration. Your registration will not be confirmed until
payment is received and may be subject to cancellation
•
For cancellation and substitution information please visit
4 Easy Ways To Register
www.wbresearch.com/mobileshopping/FAQ.aspx 1 Call: 888-482-6012
•
Connecticut residents must add 6% sales tax to their registration fee. 2 Email: mobileshopping@wbresearch.com
3 Web: www.mobileshopping.com
4 EFT or WIRE TRANSFER PAYMENT DETAILS:
All Others HSBC Bank USA
Pricing 452 Fifth Ave New York, NY 10018
Full Price Routing #: 021001088; SWIFT: MRMDUS33;
Worldwide Business Research USA LLC: Account # 619782161
Two Day Conference (October 25th and 26th) $2,599 Please reference code: 19025.001 when registering
Digby is the premier mobile commerce solution provider powering the mobile channel for top retailers. The award winning
Digby Mobile Commerce Suite is a fully managed, SaaS solution giving retailers the ability to engage and sell to customers on
the go. The combination of on-device, rich applications and mobile web storefronts creates a best of breed offering that
provides retailers everything they need for a complete mobile channel strategy. Digby mobile storefronts include easy search,
browse and purchase capabilities, account management, integration with on device personal information, secure wallet and
location based service functionality. Led by software industry veterans, the privately held company is headquartered in Austin,
Texas. For additional information, please visit http://www.digby.com.
60% of eCommerce investments end in divorce due to poor planning or choice in solution. Working to bring that percentage
down on a case-by-case basis, FitForCommerce has established itself as the leading boutique eCommerce consultancy by
helping hundreds of online and multichannel retailers and manufacturers make informed eCommerce investment decisions.
Using years of experience, state-of-the-art tools, strategic diligence and tactical planning, FitForCommerce helps retailers define
business and technical requirements and find their "best fit" technology solutions including eCommerce platforms, back-end
systems and critical points solutions including mobile. eCommerceKnowHow.com, managed by FitForCommerce, is the
eCommerce industry’s most comprehensive knowledge base and educational resource. For additional information, please visit
www.FitForCommerce.com and www.eCommerceKnowHow.com or email media@fitforcommerce.com.
AdMob is one of the world's largest mobile advertising networks, serving billions of mobile banner and text ads a month across
a wide range of leading mobile websites and applications. AdMob helps advertisers connect with a relevant audience of
consumers on mobile devices and gives publishers the ability to effectively monetize their mobile traffic. Google acquired
AdMob in May 2010.
Infogroup Interactive is a new digital solutions and services company for marketers. The power behind the Infogroup Interactive
brand includes Infogroup sister divisions, Yesmail and Walter Karl, in addition to a key digital partnership with a leading
interactive firm. Infogroup Interactive is the newest division of Infogroup that brings marketers a comprehensive, cross channel,
digital marketing solution to build and execute powerful marketing campaigns that include email marketing, mobile and SMS
marketing, social media, direct marketing media and web-based applications.
Mashery's API management and strategies help companies connect with customers in a changing digital world by expanding
their presence across devices and the Web. Mashery leads the industry with a holistic approach for API initiatives-from setting
business strategy to the managing of infrastructure to facilitating relationships with our 50,000-strong developer network. Our
knowledge, experience and proven strategies enable companies to focus on their core business while building new revenue
channels and realizing faster time-to-market for innovative applications. Mashery was founded in 2006 and has built an
impressive list of clients that include Best Buy, Netflix, the New York Times, Whitepages.com, Hoover's, Billboard magazine and
more.
Moblico provides a custom mobile solution that enables its clients to effectively acquire, retain, transact and support customers
with mobile technologies. Extending far beyond typical, standard SMS offerings, the company empowers brands to engage in
long-term, continual interaction with target audiences, fostering deeper and more personalized relationships that inspire brand
loyalty and boost revenues. With real-time analytics reporting and strategic activities, Moblico's mobile solutions network allows
businesses to better understand and leverage knowledge found within their clients' customer base. Additionally, Moblico
designs its services around the needs of the organizations it serves, giving companies a competitive edge that makes them
market leaders and ensures they stay ahead of their
industry rivals.
Virid helps retailers grow by developing strong strategic partnerships with our clients to build and power distinctive online and
mobile brand experiences. Virid helps identify market opportunities and provides a multi-channel solution that marries smart,
nimble technology with cogent creative to design, develop and manage online and mCommerce sites. Our solutions solve
complex business issues and in return increase revenue, build customer loyalty and are easy to deploy. Since 1999, Virid’s expert
team has been delivering real business results for national and niche brands alike and is driven by one goal – the success of our
clients.
Usablenet works with leading brands to translate their existing websites content and functionality to mobile web and app
interfaces. The solution requires no IT resources on the client side, works on all mobile, tablet, kiosk, and assistive platforms
worldwide and can be implemented in six to eight weeks. The platform extends marketing, commerce and client service efforts
to their customers’ mobile phones. Usablenet customers include top companies, such as Dell, Marriott, Jet Blue, Walgreens,
Amtrak, Estée Lauder, and Pfizer. Founded in 2000, Usablenet is a private company headquartered in New York City with offices
in Italy. For more information, visit www.usablenet.com.
Sponsors: 7
From the
19025.001/CA
producers of
Attention Mailroom: If undeliverable to addressee, this time
Don’t waste this opportunity to learn how you can develop and
drive your mobile strategies to engage your customers anytime,
anywhere.
Join the Mobile Shopping Summit and be among the retail
leaders paving the way for mobile commerce to take off:
WBR
• Don’t have a mobile strategy yet? Hear everything you need to know about
setting up your mobile store. Hear the 101 on Mobile
• Already deployed a mobile app or mobile site? Learn how you can optimize
your mobile channel to encourage mobile shopping
• Want to know how you can monetize the mobile channel? Hear success
October 25-27, 2010 • Bridgewaters, NYC
Consumer Business
Chairman of the
Brandon McGee
•
Mobile Strategy,
www.mobileshoppingsummit.com
Senior Director,
Sharon Knitter with your peers and industry experts in a more intimate and casual setting to
Featuring Best-In-Class Presentations From:
Cars.com
• Cutting edge case studies and panels led by industry expert speakers
When registering please provide the code above.
Dell
• Mobile app/site Spotlight demos
• Mobile Marketplace
Your priority booking code is:
General Manager
Steve Madden
Andrew Koven
CBS Mobile
Walgreens
Sponsors: Supported By: Organized by:
Rob Gelick
Abhi Dhar
REGISTER Call: 1-888-482-6012 or 1-646-200-7530 Fax: 1-646-200-7535
NOW! Email: mobileshopping@wbresearch.com Web: www.mobileshoppingsummit.com