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Organizational Behavior and Human Decision Processes 100 (2006) 202–215

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Relationships between organizational justice, identiWcation with


organization and work unit, and group-related outcomes
Maria-Elena Olkkonen ¤, Jukka Lipponen
Department of Social Psychology, University of Helsinki, Finland

Received 13 July 2004


Available online 20 October 2005

Abstract

This research examined the diVerential antecedents and consequences of organizational identiWcation and work-unit identiWca-
tion. SpeciWcally, we hypothesized that organization-focused procedural justice and distributive justice would be positively related to
organizational identiWcation, whereas supervisor-focused interactional justice would be positively related to work-unit identiWcation.
A further hypothesis was that organizational identiWcation would relate to organization-focused outcomes (turnover intentions and
extra-role behavior toward the organization), and work-unit identiWcation to work-unit-focused outcomes (extra-role behavior
toward the work unit). Our results from a sample of 160 employees of a research institution supported these hypotheses. In addition,
we found some evidence that organizational identiWcation and work-unit identiWcation diVerentially mediated the relationships
between organization-focused and supervisor-focused justice, and organization-focused and work-unit-focused outcomes. We dis-
cuss our Wndings in terms of their implications for social-identity research on organizational identiWcation, and for research on orga-
nizational justice.
© 2005 Elsevier Inc. All rights reserved.

Keywords: Multiple organizational identiWcations; Social identity; Organizational justice; Extra-role behavior; Turnover intentions

Introduction (Van Knippenberg & van Schie, 2000), for instance.


Recently, however, researchers have begun to note one
Since the late 1990s, psychologists have expressed signiWcant limitation in the literature. While previous
widespread interest in organizational identiWcation, research has predominantly taken the organization as a
which is generally deWned as “the perception of oneness whole as the focus of identiWcation, the workplace con-
with or belongingness to” the organization (Ashforth & text also suggests multiple other foci such as the work
Mael, 1989, p. 34; see Riketta, 2005, for a recent review). group and the department (e.g., Ashforth & Johnson,
One reason for this interest is certainly the positive 2001; Christ, van Dick, Wagner, & Stellmacher, 2003;
eVects that organizational identiWcation has been shown Van Dick & Wagner, 2002; Van Dick, Wagner, Stellm-
to have on various work outcomes. It has been linked acher, & Christ, 2004; Van Knippenberg & van Schie,
with lowered turnover intentions (Abrams, Ando, & 2000). It thus appears that organizational identiWcation
Hinkle, 1998; Tyler & Blader, 2000), increased extra-role is, in fact, a multi-foci construct.
behavior (Dukerich, Golden, & Shortell, 2002; Tyler & This notion of multiple organizational identiWcations,
Blader, 2000, 2001) and increased job satisfaction in turn, has led to the emergence of two new research
areas. The Wrst focuses on the consequences, and speciW-
cally on whether diVerent identiWcations are diVeren-
*
Corresponding author. Fax: +358 9 24 13 496. tially related to work outcomes. A few studies have
E-mail address: maria-elena.olkkonen@ttl.W (M.-E. Olkkonen). already addressed these issues with promising results

0749-5978/$ - see front matter © 2005 Elsevier Inc. All rights reserved.
doi:10.1016/j.obhdp.2005.08.007
M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215 203

Fig. 1. Summary of the hypothesized pattern of relationships.

(Christ et al., 2003; Van Dick et al., 2004). However, tionship between supervisor-focused justice perceptions
given the potential implications in terms of fostering and our work-unit-focused outcomes.1
positive work outcomes, further research is still needed. The speciWc pattern of relationships tested in our
The second research area concerns the antecedents of study is summarized in Fig. 1 and the literature on which
multiple identiWcations, and speciWcally whether diVer- they are based is reviewed below. First, however, we will
ent identiWcations have diVerent sets of predictors. introduce our theoretical framework for examining mul-
Indeed, we cannot assume that the factors found to tiple organizational identiWcations.
inXuence organizational identiWcation would similarly
inXuence identiWcation with other foci. Further, estab- The social-identity approach and multiple identiWcations
lishing the diVerential antecedents of diVerent identiWca-
tions may shed more light on the strategies that According to the social-identity approach, which
organizations should employ when fostering employee comprises the theories of the social identity (Hogg &
identiWcation. Yet, these issues have been largely Abrams, 1988; Tajfel & Turner, 1979) and self-categori-
neglected in previous research. zation (Turner, Hogg, Oakes, Reicher, & Wetherell,
The aim of the present study was therefore to extend 1987), people deWne themselves, to a large extent, in
the research on multiple organizational identiWcations terms of their social-group memberships. This group-
by examining the diVerential antecedents and conse- based deWnition of the self forms an individual’s social
quences of organizational identiWcation and work-unit identity: “that part of an individual’s self-concept which
identiWcation. First, given the premise of the group derives from his knowledge of his membership of a
engagement model that perceived organizational justice social group (or groups) together with the value and
is positively related to organizational identiWcation emotional signiWcance attached to that membership”
(Tyler & Blader, 2000, 2003), we consider employees’ (Tajfel, 1978, p. 63). The importance of social identity, in
perceptions of procedural justice, distributive justice, turn, is reXected in the degree of identiWcation with the
and interactional justice (Greenberg & Colquitt, 2005) as group in question. SpeciWcally, identiWcation refers to “a
the key antecedent. SpeciWcally, we wanted to Wnd out relatively enduring state that reXects an individual’s
whether organization-focused perceptions of procedural readiness to deWne him- or herself as a member of a par-
justice and distributive justice are related to organiza- ticular social group” (Haslam, 2001, p. 383).
tional identiWcation, and whether, on the other hand, The social-identity approach also holds that social-
supervisor-focused perceptions of interactional justice group memberships have signiWcant eVects on an indi-
are related to work-unit identiWcation. vidual’s perceptions, emotions, and behavior. More
Second, we investigated whether organizational iden- speciWcally, social identity leads to a tendency to act
tiWcation was further related to organization-focused
outcomes (turnover intentions and extra-role behavior 1
Note that throughout this paper we treat perceptions of organiza-
toward the organization), and whether work-unit identi- tional justice as antecedents and turnover intentions and extra-role be-
Wcation was related to work-unit-focused outcomes havior as consequences of organizational identiWcation and work-unit
(extra-role behavior toward the work unit). Finally, we identiWcation. However, given that we analyze correlational and cross-
looked at whether organizational identiWcation medi- sectional data, we are not able to answer questions of causality on the
basis of our Wndings. Thus, by using the terms antecedents and conse-
ated the relationship between organization-focused jus- quences for certain variables, we merely want to emphasize that these
tice perceptions and our organization-focused outcomes, variables may be antecedents and consequences of organizational iden-
and whether work-unit-identiWcation mediated the rela- tiWcation and work-unit identiWcation.
204 M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215

and feel in accordance with one’s group membership research has simultaneously considered the antecedents
and, as a consequence, is associated with more positive of multiple organizational identiWcations. However,
feelings about the group members, cooperation, and Reade (2001b) considered in her seminal study whether
positive group-related attitudes and behaviors (Hogg & identiWcation with a global multinational corporation
Abrams, 1988; Hogg & Terry, 2001). In addition, and and its local subsidiary was diVerentially explained by
what is most relevant to the present study, this frame- prestige, distinctiveness, and group-formation factors
work suggests that an individual’s social identity is such as interpersonal similarity and liking, which were
actually a collection of multiple more-or-less disparate measured as focusing on both the global and the local
identities (Deaux, 1996; Hogg & Abrams, 1988; Pratt, organization. The results were promising. IdentiWca-
2001). In principle, an individual may have as many tion with the global organization was best explained by
social identities as he or she has social-group member- global antecedents, whereas identiWcation with the
ships (Hogg & Abrams, 1988). Finally, the social-iden- local subsidiary was best explained by local anteced-
tity approach also assumes that people often feel ents (Reade, 2001b). This suggests that multiple organi-
multiple identiWcations simultaneously, and that iden- zational identiWcations may have diVerential
tiWcation with one group does not have to exclude antecedents, and speciWcally that there may be a corre-
identiWcation with another (Deaux, 1996; Hogg & spondence between the focus of identiWcation and its
Abrams, 1988). antecedents. It nevertheless remains an empirical ques-
Recently, these propositions concerning the social- tion whether a similar pattern of results emerges with
identity approach have been successfully applied to respect to other foci of identiWcation and other sets of
identiWcation processes in an organizational context antecedents. The present study addresses this question
(see Haslam, 2001; Haslam, van Knippenberg, Platow, by focusing on perceptions of organizational justice as
& Ellemers, 2003; Hogg & Terry, 2001; for recent the antecedents of organizational identiWcation and
reviews). Research has shown that organizations con- work-unit identiWcation.
stitute an important source of an individual’s identity According to recent research (e.g., Colquitt, 2001;
(Hogg & Terry, 2001). Similarly, as previously noted, Greenberg & Colquitt, 2005), the concept of organiza-
organizational identiWcation has been linked with vari- tional justice can be deWned in terms of three distinct
ous positive group-related outcomes, such as extra-role dimensions: (1) distributive justice, referring to the per-
behavior (e.g., Dukerich et al., 2002; Tyler & Blader, ceived fairness of the outcomes and the allocation of
2000). Further, there is evidence that individuals distin- resources in the workplace, (2) procedural justice,
guish between multiple foci of identiWcation in the referring to the perceived fairness of the formal deci-
workplace, and that they simultaneously identify with sion-making procedures used in the organization, and
them (Christ et al., 2003; Lipponen, Helkama, & Juslin, (3) interactional justice, referring to the perceived fair-
2003; Reade, 2001a; Van Dick et al., 2004; Van ness of the interpersonal treatment received from the
Knippenberg & van Schie, 2000). It should be noted, supervisor. These justice perceptions have been linked
however, that much of this evidence concerns the dis- meta-analytically to a variety of important work out-
tinctiveness of identiWcation foci that are structurally comes, such as job satisfaction, organizational com-
distant from one another, such as the immediate work mitment, and organizational-citizenship behaviors
group and the organization as a whole (Christ et al., (Cohen-Charash & Spector, 2001; Colquitt, Conlon,
2003; Van Dick et al., 2004; Van Knippenberg & van Wesson, Porter, & Ng, 2001) There is also some evi-
Schie, 2000), or the local and the global organization dence of an association between justice perceptions
(Reade, 2001a). Thus, we do not yet know whether and organizational identiWcation (Lipponen et al.,
individuals can also distinguish between entities that 2004; Tyler & Blader, 2000, 2002; Tyler, Degoey, &
are more closely nested within one another and conse- Smith, 1996).
quently particularly likely to blur (Ashforth & Why, then, should perceptions of organizational jus-
Johnson, 2001). Therefore, in the present study we con- tice be related to employee identiWcation with the orga-
sidered the identiWcation foci that are hierarchically nizational foci? Following the lines of the group
right next to each other, the organization as a whole engagement model developed by Tyler and Blader (2000,
and the work unit. 2003), we argue that justice perceptions should aVect
organizational identiWcations given the positive social-
Perceptions of organizational justice as antecedents of identity-relevant information that justice communicates
organizational identiWcation and work-unit identiWcation to individuals. More speciWcally, justice communicates
to individuals that they are respected members within
Although a number of studies have examined the their group, and that they can be proud of their group
antecedents of organizational identiWcation (e.g., membership. Furthermore, through its link to these
Lipponen, Olkkonen, & Moilanen, 2004; Mael & feelings of respect and pride, it should be further
Ashforth, 1992; Smidts, Pruyn, & van Riel, 2001), little related to increased identiWcation with the group
M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215 205

(Tyler & Blader, 2000, 2003).2 It thus seems plausible lines for the allocation of rewards and resources, which
that perceptions of organizational justice should be posi- may also be beyond the control of a single supervisor.
tively associated with organizational identiWcation and Thus, it is plausible to assume that perceptions of dis-
work-unit identiWcation. tributive justice are organization- rather than supervi-
However, we also suggest that perceptions of proce- sor-based and, as a consequence, they should relate to
dural justice, distributive justice, and interactional jus- organizational identiWcation rather than work-unit iden-
tice should not be similarly related to organizational tiWcation. Supervisor-focused interactional justice, in
identiWcation and work-unit identiWcation. This would contrast, is likely to be related to work-unit identiWca-
seem plausible given the recent multi-foci research in the tion. This would seem plausible, since at least in organi-
literature on organizational justice suggesting that, like zations that consist of several diVerentiated work units,
identiWcation, employee perceptions of justice have mul- the supervisor is probably seen more as a representative
tiple foci such as the organization as a whole and the of the work unit than of the organization as a whole (see
supervisor (Cropanzano, Prehar, & Chen, 2002; Master- also Sousa & Vala, 2002). We therefore hypothesize that:
son, Lewis, Goldman, & Taylor, 2000). Further, given
Hypothesis 1. Organization-focused procedural justice
that organizations often establish general guidelines for
and distributive justice are positively related to organiza-
decision-making procedures, it is traditionally assumed
tional identiWcation.
that perceptions of procedural justice focus on the orga-
nization as a whole. On the other hand, given that super- Hypothesis 2. Supervisor-focused interactional justice is
visors usually administer interpersonal treatment quite positively related to work-unit identiWcation.
independently, perceptions of interactional justice are
suggested to focus on the immediate supervisor The consequences and mediating role of organizational
(Cropanzano et al., 2002; Masterson et al., 2000). It thus identiWcation and work-unit identiWcation
seems plausible to conceptualize procedural justice as
organization-focused and interactional justice as super- Although the consequences of organizational identiW-
visor-focused. cation have been widely studied (e.g., Riketta, 2005),
It should be noted, however, that recent studies by only recently have researchers begun to consider the
Liao and Rupp (2005) and Rupp and Cropanzano consequences of multiple identiWcations, and speciWcally
(2002) have demonstrated that perceptions of proce- whether diVerent identiWcations are related to diVerent
dural justice and interactional justice can, in fact, con- outcomes. Nevertheless, there is already empirical evi-
cern both the organization as a whole and the dence that this could be the case (Christ et al., 2003; Van
supervisor. Nevertheless, in terms of outcomes of justice Dick et al., 2004). For instance, Christ et al. (2003) found
perceptions, these and the earlier multi-foci studies that school teachers’ team identiWcation predicted orga-
(Cropanzano et al., 2002; Masterson et al., 2000) have nizational-citizenship behaviors (OCBs) towards their
oVered rather unequivocal evidence. Accordingly, orga- team, organizational identiWcation predicted OCBs
nization-focused justice perceptions have been shown to towards their organization, whereas career identiWcation
predict organization-focused outcomes such as turnover predicted OCBs towards their own qualiWcations. Van
intentions and organization-directed citizenship behav- Dick et al. (2004), in turn, replicated these Wndings, and
ior, while supervisor-focused justice perceptions have also showed that team identiWcation predicted team cli-
been shown to predict supervisor-focused outcomes such mate, whereas organizational identiWcation predicted
as supervisor-directed citizenship behavior and satisfac- turnover intentions and job satisfaction. It thus appears
tion (Cropanzano et al., 2002; Masterson et al., 2000; that identiWcation with a certain organizational focus
Rupp & Cropanzano, 2002). may only predict outcomes relevant to it (see also Van
In the light of these Wndings, it is thus plausible to Knippenberg & Ellemers, 2003).
expect organization-focused procedural justice to be One should nevertheless be aware of the limited num-
related to organizational identiWcation. However, ber of studies supporting this interesting pattern of rela-
although this has not been discussed in previous work tionships. Further, there is at least one study that
on multi-foci justice, we suggest that distributive justice contradicts the correspondence between the focus of
could also be related to organizational identiWcation. identiWcation and its outcomes: Van Knippenberg and
Indeed, just as organizations establish general decision- van Schie (2000) found work-group identiWcation rather
making procedures, they often lay down general guide- than organizational identiWcation to be associated with
turnover intentions, which is generally considered to be
2
an organization-focused outcome (e.g., Masterson et al.,
Although Tyler and Blader (2002) found evidence that relationships
2000; Van Dick et al., 2004). Therefore, to provide fur-
between justice perceptions and organizational identiWcation are medi-
ated by feelings of pride and respect, given the complexity of our model, ther insight into the outcomes of multiple identiWcations,
we focus only on the direct relationships between justice perceptions and we investigated whether organizational identiWcation
organizational identiWcation and work-unit identiWcation. and work-unit identiWcation were diVerentially related to
206 M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215

three organization-focused and work-unit-focused found to be mediated by supervisor-focused social-


outcomes. We concentrate on turnover intentions and exchange relationships (Cropanzano et al., 2002; Mast-
extra-role behavior toward the organization in terms of erson et al., 2000; Rupp & Cropanzano, 2002). It thus
organization-focused outcomes, and on extra-role also seems plausible that organizational identiWcation
behavior toward the work unit in terms of work-unit- mediates the relationships between organization-focused
focused outcomes. Moreover, in line with previous justice and outcomes, whereas work-unit identiWcation
research Wndings (e.g., Van Dick et al., 2004), we propose mediates the relationship between supervisor-focused
that organizational identiWcation is negatively related to justice and work-unit-focused outcomes. We therefore
turnover intentions and positively related to extra-role hypothesize that:
behavior toward the organization, while work-unit
Hypothesis 5. Organizational identiWcation mediates the
identiWcation is positively related to extra-role behavior
relationship between organization-focused procedural
toward the work unit.
justice and distributive justice and organization-focused
Hypothesis 3. Organizational identiWcation is negatively outcomes (turnover intentions and extra-role behavior
related to turnover intentions and positively related to toward the organization).
extra-role behavior toward the organization.
Hypothesis 6. Work-unit identiWcation mediates the rela-
Hypothesis 4. Work-unit identiWcation is positively tionship between supervisor-focused interactional justice
related to extra-role behavior toward the work unit. and work-unit-focused outcomes (extra-role behavior
towards the work unit).
As noted above, previous research has linked percep-
tions of organizational justice with organizational iden-
tiWcation, which in turn has been linked with turnover
Method
intentions and extra-role behaviors (e.g., Tyler & Blader,
2000). It thus seems plausible that organizational identi-
Organizational setting and procedure
Wcation and work-unit identiWcation at least partially
mediate the relationship between justice perceptions and
The context for this research was a Finnish research
our three outcomes. Indeed, this proposition concerning
institution with 270 employees working in one geo-
the mediating role of identiWcation is implicit in the
graphically placed facility. In terms of organizational
group engagement model, according to which organiza-
structure, the level immediately below the institution as a
tional identiWcation may be a second mediating factor,
whole was that of the work units, which were further
in addition to pride and respect, between organizational
divided into work groups. Three of the four work units
justice and group-related outcomes (Tyler & Blader,
based their activities on the diVerent research Welds cov-
2000, 2003).3 On the other hand, the mediating role of
ered by the institution, and their members were mainly
identiWcation is also consistent with the proposition
research professionals, while the fourth work unit ful-
inherent in the social-identity approach that people’s
Wlled supportive functions. The sizes of the units varied
experiences in the social world are related to their group
from 32 to 112 employees (M D 67). Given the identiWca-
identiWcation, which in turn guides their behavior in the
tion focus of this study, organizational identiWcation
social world (Tajfel & Turner, 1979).
thus referred to identiWcation with the research institu-
We further suggest that organizational identiWcation
tion as a whole, and work-unit identiWcation to identiW-
and work-unit identiWcation should diVerentially medi-
cation with the particular work unit.
ate the relationship between organization-focused and
The data for the study were collected by means of
supervisor-focused justice perceptions and our out-
self-administered questionnaires delivered in person to
comes. This would seem plausible given that the links
all employees by the Wrst author in spring 2001. All of
between organization-focused justice perceptions and
the participants were assured that their responses would
organization-focused outcomes have been found to be
be anonymous and would not be made available to com-
mediated by organization-focused social-exchange rela-
pany personnel. Of the 270 questionnaires delivered, 160
tionships (Masterson et al., 2000; Rupp & Cropanzano,
usable ones were returned and the eVective response rate
2002). On the other hand, the links between supervisor-
was thus 59%. The age of the respondents varied from 22
focused justice perceptions and outcomes have been
to 58 years (M D 34.6), and 74.4% of them were men.
Most of them (66.3%) had a university degree. Unfortu-
3
Tyler and Blader also empirically tested this proposition on a sam- nately, since the organization did not provide us with
ple of 404 Chicago residents, but unfortunately, when testing the medi- statistical information regarding all the demographic
ating role of identiWcation, they combined organizational identiWcation
variables, we were not able to assess statistically whether
with feelings of pride and respect to form the single construct of status
judgments (see Tyler & Blader, 2000, p. 196). Thus, the present study there was response bias. However, according to the com-
represents an attempt to provide more direct evidence of the mediating pany representatives, our sample was representative of
role of identiWcation in itself. the personnel.
M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215 207

Measures factor 3, 10.3%), which accounted for 62.3% of the vari-


ance. All the distributive justice items loaded on the Wrst
Distributive justice factor, the procedural justice items on the second, and
Employee perceptions of organization-focused dis- the interactional justice items on the third, and there
tributive justice were measured on a six-item scale. Five were no cross-loadings of .30 or higher.
of the items were taken directly from Moorman’s (1991)
Distributive Justice Scale and they assessed the degree to Organizational identiWcation and work-unit identiWcation
which the rewards received by employees were perceived In keeping with the recent multidimensional
to be fair in relation to their responsibilities, work expe- approach to the conceptualization of organizational
rience, amount of eVort, and other work-related contri- identiWcation (Christ et al., 2003; Van Dick et al., 2004),
butions (e.g., “In my organization I am fairly rewarded organizational identiWcation and work-unit identiWca-
for the amount of eVort I have put in”). The scale also tion were conceptualized here as two-dimensional
included one item assessing the degree to which the constructs comprising both cognitive (indicating the self-
rewards were perceived to be consistent with the rewards deWnitional role of group membership) and aVective
received by other employees engaged in a similar work (indicating the emotional signiWcance of group member-
(“In my organization I am fairly rewarded with respect ship) aspects. Both of these constructs were measured on
to the rewards received by others doing a similar job”). six items, of which three assessed the aVective aspects
To highlight the organization as a whole as the focus of and the other three the cognitive aspects.
distributive justice, all the items referred to the organiza- The items measuring aVective identiWcation were
tion as a whole as the context of reward allocation. derived from Allen and Meyer (1990) AVective Commit-
ment Scale (ACS) (e.g., “I feel emotionally attached to
Procedural justice (name of the organization or the work unit)”), while the
Employee perceptions of organization-focused proce- items measuring cognitive identiWcation were derived
dural justice were measured on the Finnish version from the Finnish version of Mael and Ashforth (1992)
(developed and tested by Elovainio, Kivimäki, & Helk- Organizational IdentiWcation Questionnaire (OID) (devel-
ama, 2001) of Moorman’s (1991) seven-item Procedural oped and tested by Lipponen et al., 2003) (e.g., “When I
Justice Scale. These items were based on Leventhal’s talk about (name of the organization), I usually say ‘we’
(1980) six procedural justice criteria (consistency, bias rather than ‘they”’). The items on the scales for organiza-
suppression, accuracy, correctability, representativeness, tional identiWcation and work-unit identiWcation were
and ethicality), and focused on the structural aspects of identical, and only their referent targets were diVerent
the decision-making process (e.g., “Everyone who is (respectively, the name of the organization and the
aVected by the decision has a chance to voice his or her respondents’ own work units). We carried out a principal-
opinion”). To highlight the organization as a whole as component analysis (PCA) with oblimin rotation to
the focus of procedural justice, the respondents were conWrm the empirical distinctiveness of organizational
instructed to think about the items in this respect. identiWcation and work-unit identiWcation. As expected,
the PCA yielded two factors (Eigenvalue of factor 1, 5.5;
Interactional justice factor 2, 2.2; variance explained by factor 1, 45.9%; factor
Employee perceptions of supervisor-focused interac- 2, 18.0%), which accounted for 63.9% of the variance. All
tional justice were measured on seven items, six of which the work-unit identiWcation items loaded on the Wrst fac-
were taken directly from the Finnish version of Moor- tor and the organizational identiWcation items on the sec-
man’s (1991) Interactional Justice Scale (developed and ond, and there were no cross-loadings of .30 or higher.
tested by Elovainio et al., 2001). The items were based on
the work of Bies and Moag (1986), and assessed the Turnover intentions
extent to which the supervisor provided explanations of Employees’ turnover intentions were measured on
and justiWcation for his or her decisions, and treated his four items derived from the measures developed by
or her subordinates with dignity and respect (e.g., “My Bozeman and Perrewe (2001) and Sager, GriVeth, and
supervisor shows concern for my rights as an Hom (1998) (e.g., “I have often thought about quitting
employee”). The scale also included one item assessing working in (name of the organization)”). Given this
the extent to which the supervisor provided honest explicit focus on the organization as a whole and the
explanations for his or her decisions. To conWrm the views expressed in previous research (e.g., Van Dick
empirical distinctiveness of distributive justice, proce- et al., 2004), we treated turnover intentions as an organi-
dural justice, and interactional justice, a principal-com- zation-focused outcome.
ponent analysis (PCA) with oblimin rotation was
computed. As expected, the PCA yielded three factors Extra-role behaviors
(Eigenvalue of factor 1, 6.7; factor 2, 3.24; factor 3, 1.96; In line with Van Dyne, Cummings, and McLean
variance explained by factor 1, 35.0%; factor 2, 17.0%; Parks (1995, p. 218), we deWned extra-role behavior as
208 M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215

“behavior which beneWts the organization and/or is 15.9%), which accounted for 62.6% of the variance. All
intended to beneWt the organization, which is discretion- the items measuring extra-role behavior toward the
ary and which goes beyond the existing role expecta- organization loaded on the Wrst factor and those mea-
tions.” Further, following the lines of previous research suring extra-role behavior toward the work unit on the
(e.g., Christ et al., 2003; Masterson et al., 2000), we used second, and there were no cross-loadings of .30 or
separate scales for extra-role behaviors toward the orga- higher.
nization as a whole and toward the work unit, both of We used a Wve-point Likert scale throughout for mea-
which included four items: for example, one item on the suring the respondents’ level of agreement with the state-
former was, “I have made suggestions to improve the ment (1, strongly disagree; 5, strongly agree). The
(name of the organization)” and, on the latter, “I have descriptives, Cronbach’s s and correlations for the Wnal
volunteered to help others in my work unit when they scales are presented in Table 1.
have a heavy workload.”
The items in both scales were derived from existing Results
scales of extra-role behavior developed by O’Reilly and
Chatman (1986) and Tyler and Blader (2000), and scales We tested our hypotheses using multiple regression
of organizational altruism developed by Smith, Organ, analysis. In testing Hypotheses 1 and 2, we Wrst regressed
and Near (1983). We conducted a principal-component organizational identiWcation and work-unit identiWcation
analysis (PCA) with oblimin rotation to conWrm the on perceptions of organizational justice. The results shown
empirical distinctiveness of extra-role behavior toward in Table 2 reveal that procedural justice ( D .34, p < .001)
the organization and toward the work unit. As expected, and distributive justice ( D .23, p < .01) were positively
the PCA yielded two factors (Eigenvalue of factor 1, 3.8; related to organizational identiWcation, whereas the eVect
factor 2, 1.1, variance explained by factor 1, 47.8%; fac- for interactional justice was non-signiWcant ( D ¡.05, ns).
tor 2, 14.2%), which accounted for 62.0% of the variance. Hypothesis 1 was therefore supported. Interactional justice
However, one item on the scale for extra-role behavior ( D .54, p < .001), on the other hand, was positively related
toward the work unit had a high cross-loading on the to work-unit identiWcation, whereas the eVects for proce-
other scale (.71). We therefore decided to conduct an dural justice (D.12, ns) and distributive justice (D.11, ns)
additional PCA by deleting this item. This analysis were non-signiWcant. Hypothesis 2 was thus supported.
yielded two factors (Eigenvalue of factor 1, 3.3; factor 2, We then regressed turnover intentions, extra-role
1.1, variance explained by factor 1, 46.7%; factor 2, behavior toward the organization and extra-role behavior

Table 1
Descriptives and correlations among studied variables (N D 160)
M SD 1 2 3 4 5 6 7 8
1. Distributive justice 3.35 0.79 (.87)
2. Procedural justice 3.34 0.71 .37¤¤¤ (.82)
3. Interactional justice 4.00 0.70 .25 ¤¤ .40¤¤¤ (.93)
4. Organizational identiWcation 3.62 0.71 .35¤¤¤ .41¤¤¤ .15 (.83)
5. Work-unit identiWcation 3.76 0.83 .29¤¤¤ .37¤¤¤ .61¤¤¤ .42¤¤¤ (.92)
6. Turnover intentions 2.24 0.92 ¡.29¤¤¤ ¡.41¤¤¤ ¡.09 ¡.55¤¤¤ ¡.18¤ (.81)
7. Extra-role behavior toward the organization 2.42 0.79 .02 ¡.02 ¡.02 .26¤¤¤ .08 ¡.01 (.75)
8. Extra-role behavior toward the work unit 2.99 0.79 .01 .09 .13 .22¤¤ .40¤¤¤ ¡.03 .48¤¤¤ (.75)
Note. Cronbach’s s are shown in parentheses on the diagonal.
¤
p < .05.
¤¤
p < .01.
¤¤¤
p < .001.

Table 2
Regressions predicting organizational identiWcation and work-unit identiWcation
Dependent variable Independent variables  B SE t R2 F df
¤¤ ¤¤ ¤¤¤
Organizational identiWcation Distributive justice .23 .20 .07 2.98 .22 14.23 3
Procedural justice .34¤¤¤ .33¤¤¤ .08 4.23
Interactional justice ¡.05 ¡.00 .08 ¡.57
Work-unit identiWcation Distributive justice .11 .12 .07 1.67 .40 34.87¤¤¤ 3
Procedural justice .12 .13 .08 1.62
Interactional justice .54¤¤¤ .64¤¤¤ .08 7.87
¤¤
p < .01.
¤¤¤
p < .001.
M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215 209

Table 3
Regressions predicting turnover intentions, extra-role behavior toward the organization and extra-role behavior toward the work unit
Dependent variable Independent variables  B SE t R2 F df
¤¤¤ ¤¤¤
Turnover intentions Organizational identiWcation ¡.57 ¡.75 .10 ¡7.82 .31 34.43¤¤¤ 2
Work-unit identiWcation .06 .00 .08 .80

Extra-role behavior toward the organization Organizational identiWcation .28¤¤¤ .31¤¤¤ .10 3.26 .07 5.89¤¤ 2
Work-unit identiWcation ¡.03 ¡.00 .08 ¡.40

Extra-role behavior toward the work unit Organizational identiWcation .07 .00 .09 .85 .16 15.38¤¤¤ 2
Work-unit identiWcation .37¤¤¤ .35¤¤¤ .08 4.61
¤¤
p < .01.
¤¤¤
p < .001.

toward the work unit on organizational identiWcation tions of organizational justice were related to each of the
and work-unit identiWcation to test Hypotheses 3 and 4. three outcomes. More speciWcally, we considered
As shown in Table 3, organizational identiWcation whether organization-focused procedural justice and
( D ¡.57, p < .001) was negatively related to turnover distributive justice were related to organization-focused
intentions, whereas the eVect for work-unit identiWcation outcomes (turnover intentions and extra-role behavior
was non-signiWcant ( D .06, ns). Similarly, organiza- toward the organization), whether supervisor-focused
tional identiWcation ( D .28, p < .001) was positively interactional justice related to work-unit-focused out-
related to extra-role behavior toward the organization, come (extra-role behavior towards the work unit), and
whereas the eVect for work-unit identiWcation was non- whether these eVects were reduced or eliminated after
signiWcant ( D ¡.03, ns). Hypothesis 3 was thus sup- the eVects of organizational identiWcation and work-unit
ported. Work-unit identiWcation ( D .37, p < .001), in identiWcation had been taken into account. The results of
turn, was positively related to extra-role behavior these analyses are shown in Table 4.
toward the work unit, whereas the eVect for organiza- Table 4 shows that procedural justice ( D ¡.39,
tional identiWcation was non-signiWcant ( D .07, ns). p < .001) and distributive justice ( D ¡.17, p < .05) were
Hypothesis 4 was thus supported. negatively related to turnover intentions, thus providing
Finally, to test Hypotheses 5 and 6, we applied Baron support for the third condition (Step 1). It also shows
and Kenny’s (1986) four-step strategy for testing mediat- that distributive justice ( D ¡.07, ns) was not signiW-
ing eVects with multiple regression, according to which cantly related to turnover intentions after the eVect of
support for mediation requires four conditions to be organizational identiWcation was taken into account
met. First, the independent variable must be related to (Step 2), thus its relationship to turnover intentions
the mediator. Second, the mediator must be related to seems to be fully mediated by organizational identiWca-
the dependent variable. Third, the independent variable tion. Procedural justice ( D ¡.24, p < .01), on the other
must be related to the dependent variable. Finally, the hand, was still signiWcantly related to turnover inten-
eVect of the independent variable on the dependent vari- tions over and above the eVect of organizational identiW-
able must be substantially reduced (partial mediation) or cation, even though this relationship was reduced (Step
eliminated (full mediation) after the eVect of the media- 2). This suggests that its relationship to turnover inten-
tor has been taken into account. It should be noted, tions was partially mediated by organizational identiW-
however, that several researchers (e.g., Kenny, Kashy, & cation. Thus, Hypothesis 5 was supported with regard to
Bolger, 1998; MacKinnon, Lockwood, HoVman, West, turnover intentions as an outcome.
& Sheets, 2002; Shrout & Bolger, 2002) have recently Further, procedural justice ( D ¡.03, ns), distributive
questioned the necessity of testing and establishing an justice ( D .03, ns), and interactional justice ( D ¡.01,
association between the independent and dependent ns) were found not to be signiWcantly related to extra-
variables, suggesting that this association is implied if role behavior toward the organization (Step 1), and sim-
the Wrst and second conditions are met. The essential ilarly, procedural justice ( D .06, ns), distributive justice
conditions for establishing mediation thus appear to ( D ¡.04, ns) and interactional justice ( D .12, ns) were
be the Wrst and second conditions (Kenny et al., 1998, not signiWcantly related to extra-role behavior toward
p. 260). the work unit (Step 1). These Wndings thus contradict the
With regard to the Wrst and second conditions, we traditionally acknowledged third condition of media-
have shown that perceptions of organizational justice tion. Nevertheless, as noted above, the Wrst and second
are related to organizational identiWcation and work- conditions of mediation, considered the most essential in
unit identiWcation and these, in turn, are related to our recent research, were met.
three outcomes (Tables 2 and 3). In the Wnal step of the Finally, to substantiate further our mediation Wnd-
analysis, we needed to establish whether or not percep- ings, we also tested our hypotheses by calculating the
210 M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215

Table 4
Hierarchical regressions predicting turnover intentions, extra-role behavior toward the organization and extra-role behavior toward the work unit
Dependent variable Independent variables  B SE t R2 R2 F df
Turnover intentions
Step 1 Distributive justice ¡.17¤ ¡.19¤ .09 ¡2.15 .20 12.93¤¤¤ 3
Procedural justice ¡.39¤¤¤ ¡.49¤¤¤ .10 ¡4.75
Interactional justice .11 .14 .10 1.33
Step 2 Distributive justice ¡.07 ¡.00 .08 ¡.97 .36 .16¤¤¤ 17.20¤¤¤ 5
Procedural justice ¡.24¤¤ ¡.30¤¤ .10 ¡3.06
Interactional justice .02 .00 .11 .27
Organizational identiWcation ¡.48¤¤¤ ¡.62¤¤¤ .10 ¡6.08
Work-unit identiWcation .11 .12 .10 1.25
Extra-role behavior toward the organization
Step 1 Distributive justice .03 .00 .09 .37 .00 .08 3
Procedural justice ¡.03 ¡.00 .10 ¡.32
Interactional justice ¡.01 ¡.00 .10 ¡.15
Step 2 Distributive justice ¡.05 ¡.00 .09 ¡.53 .09 .09¤¤¤ 3.08¤ 5
Procedural justice ¡.15 ¡.16 .10 ¡1.56
Interactional justice ¡.00 ¡.00 .12 ¡.04
Organizational identiWcation .33¤¤¤ .37¤¤¤ .10 3.57
Work-unit identiWcation .01 .00 .10 .11
Extra-role behavior toward the work unit
Step 1 Distributive justice ¡.04 ¡.00 .09 ¡.47 .02 1.13 3
Procedural justice .06 .00 .10 .62
Interactional justice .12 .14 .10 1.40
Step 2 Distributive justice ¡.12 ¡.12 .08 ¡1.45 .19 .17¤¤¤ 7.43¤¤¤ 5
Procedural justice ¡.03 ¡.00 .09 ¡.36
Interactional justice ¡.14 ¡.15 .11 ¡1.41
Organizational identiWcation .09 .10 .10 1.05
Work-unit identiWcation .49¤¤¤ .46¤¤¤ .10 4.86
¤
p < .05.
¤¤
p < .01.
¤¤¤
p < .001.

Sobel statistics for each of the mediated paths (Sobel, whether organizational identiWcation and work-unit
1982). In support of Hypothesis 5, the results of these identiWcation were further diVerentially related to orga-
analyses revealed that the mediating inXuence of organi- nization-focused and work-unit-focused outcomes, and
zational identiWcation on the relationship between dis- whether they diVerentially mediated the relationships
tributive justice and turnover intentions (z D ¡3.93, between organization-focused and supervisor-focused
p < .001), as well as on the relationship between proce- justice perceptions and these outcomes. In general, our
dural justice and this outcome (z D ¡4.78, p < .001), was Wndings supported our hypotheses, although less
signiWcant. Further, the mediating inXuence of organiza- strongly with respect to the diVerential mediating role of
tional identiWcation on the relationship between distrib- identiWcation. In the following, we summarize our Wnd-
utive justice and extra-role behavior toward the ings and consider their theoretical and practical implica-
organization (z D 2.83, p < .01), as well as on the relation- tions. We then discuss the limitations of our study and
ship between procedural justice and this outcome oVer suggestions for future research.
(z D 3.22, p < .001), was also signiWcant. Finally, the medi-
ating inXuence of work-unit identiWcation on the rela- Implications for social-identity research on organizational
tionship between interactional justice and extra-role identiWcation
behavior toward the work unit was signiWcant (z D 4.21,
p < .001), which supports Hypothesis 6. Our Wndings have several implications for social-iden-
tity research on multiple organizational identiWcations.
First, we found organization-focused and supervisor-
Discussion focused justice perceptions to be diVerentially associated
with organizational identiWcation and work-unit identi-
The present research investigated whether organiza- Wcation. SpeciWcally, whereas organization-focused per-
tion-focused and supervisor-focused justice perceptions ceptions of procedural justice and distributive justice
were diVerentially associated with organizational identi- were associated with organizational identiWcation,
Wcation and work-unit identiWcation. We also examined supervisor-focused perceptions of interactional justice
M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215 211

were associated with work-unit identiWcation. This Wnd- relationship between identiWcation and extra-role behav-
ing is signiWcant because it supports the seminal Wndings ior. Our measure of identiWcation did not include any
of Reade (2001b) that identiWcation with a certain orga- items referring to behavioral intentions on behalf of the
nizational focus may only be inXuenced by antecedents group, however, and our results may thus oVer more reli-
relevant to it. However, our study also extends this pat- able evidence of the correspondence between the focus
tern of relationships with respect to other sets of ante- of identiWcation and its outcomes than that obtained in
cedents and other foci of identiWcation. Researchers of the two studies mentioned above.
employee identiWcation may thus greatly beneWt from Finally, although the main focus of this study was on
matching the correspondence between the focus of iden- the diVerential antecedents and consequences of organi-
tiWcation and its antecedents. zational identiWcation and work-unit identiWcation, our
On the other hand, our results are relevant to social- Wndings concerning the distinctiveness of these two
identity research, given our focus on perceptions of forms of identiWcation are also of interest. At least to our
organizational justice as antecedents. Previous research knowledge, it is the Wrst time that it has been shown that
following the social-identity approach has tended to employees can diVerentiate between such closely nested
explain organizational identiWcation in terms of struc- foci as the organization as a whole and the work unit
tural features of an intergroup context such as interorga- (cf., Reade, 2001a; Van Knippenberg & van Schie, 2000).
nizational competition or the organization’s relative Thus, our study also yields important new evidence of
status and size (e.g., Mael & Ashforth, 1992). One prob- the distinctiveness of foci of identiWcation in the
lem with this approach may be the fact that these kinds workplace.
of intergroup factors are relatively abstract and distant,
and may thus turn out to be rather poor predictors of Implications for research on organizational justice
identiWcation (Lipponen, Helkama, Olkkonen, & Juslin,
2005). This has led researchers recently to consider ante- Our Wndings also oVer some interesting insights into
cedents pertaining to the intraorganizational context the study of organizational justice, and speciWcally into
and employees’ everyday work experiences (e.g., the con- the group engagement model. Namely, given the positive
tent of communication and the communication climate links between justice perceptions and organizational
in the workplace; Smidts et al., 2001). By showing that identiWcation and work-unit identiWcation, our study
perceptions of justice with regard to decision-making provides further support for the notion that justice per-
procedures, outcome distribution and treatment in the ceptions communicate important social-identity-rele-
workplace are rather strongly related to organizational vant information in terms of increased identiWcation
identiWcation and work-unit identiWcation, our study with the group (Tyler & Blader, 2000, 2003). It should
provides further evidence of the importance of this nevertheless be borne in mind that previous research fol-
newly emergent line of research. An interesting task lowing the group engagement model has not considered
for the future would be to compare the relative predic- the possibility that organizational identiWcation is a
tive power of diVerential intragroup and intergroup multi-foci construct. For example, Tyler and Blader
antecedents. (2002) only measured identiWcation with the work orga-
Our study further revealed that organizational identi- nization as a whole. The pattern of relationships
Wcation and work-unit identiWcation were diVerentially revealed here clearly suggests, however, that employees
related to our organization-focused and work-unit- simultaneously identify with both their organization as a
focused outcomes. In particular, our results suggest that, whole and their work units, and that justice perceptions
whereas organizational identiWcation is associated with inXuence both of these identiWcations. Therefore, it
organizationally relevant outcomes, work-unit identiW- would seem valuable if researchers following the group
cation is associated with work-unit-relevant outcomes. engagement model would extend their approach to con-
This proposition of the correspondence between the sidering multiple foci of identiWcation simultaneously.
focus of identiWcation and its consequences has also It is also worth noting that we found organization-
been supported in studies conducted by Christ et al. focused procedural justice and supervisor-focused
(2003) and Van Dick et al. (2004) with respect to extra- interactional justice to be the strongest predictors of
role behavior as an outcome. Our study has one speciWc organizational identiWcation and work-unit identiWca-
strength worth mentioning, however, which is related to tion. Our study thus corroborates the proposition within
the operationalization of identiWcation. Christ et al. the group engagement model, and replicates previous
(2003) and Van Dick et al. (2004) measured identiWca- Wndings that fair procedures and interpersonal treat-
tion using a multidimensional scale including items indi- ment are the key sources of social-identity-relevant
cating the readiness to behave in a group-supportive information (Tyler & Blader, 2000, 2003). However, in
way. One potential problem with this kind of measure is our data organization-focused distributive justice was
its potential conceptual overlap with extra-role behavior, also rather strongly associated with organizational iden-
which in turn may contaminate results concerning the tiWcation. Our results thus suggest that fair outcomes
212 M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215

may have important social-identity-relevant implica- between supervisor-focused justice perceptions and
tions at least when they are deWned in terms of their per- work-unit-focused outcomes are mediated speciWcally by
ceived consistency with a person’s work-related work-unit identiWcation. This pattern of relationships is
contributions. It is clear that future research should cor- also interesting from the perspective of research on
roborate our pattern of relationships and extend it with multi-foci justice (e.g., Masterson et al., 2000; Rupp &
respect to other conceptualizations of distributive justice Cropanzano, 2002). Namely, it suggests that, in addition
as well as other social-identity-relevant outcomes to to multi-foci social-exchange relationships, the eVects of
establish the importance of fair outcomes. Nonetheless, multi-foci justice perceptions on multi-foci outcomes
our results could be considered a promising starting may be mediated by multi-foci identiWcation in the
point and potential source of inspiration for more care- workplace. An interesting task for the future would be to
ful investigation of the role of distributive justice in the compare the relative mediating power of these diVeren-
group engagement model. tial sets of mediating factors.
In this regard, it is also worth noting that in our data It should be acknowledged, however, that there were
organization-focused justice perceptions were associated some problems in our mediation analyses with regard to
with organizational identiWcation, whereas supervisor- extra-role behaviors as an outcome. Namely, there were
focused justice perceptions were associated with work- no associations between justice perceptions and extra-
unit identiWcation. This Wnding is in accordance with the role behavior toward the organization and the work
multi-foci proposition and previous Wndings that organi- unit. As a consequence, the third of the generally
zation-focused and supervisor-focused justice percep- acknowledged conditions for mediation (i.e., the signiW-
tions have diVerential consequences and, as a cant association of the independent variable with the
consequence, the organization as a whole and the super- dependent variable) was not met (e.g., Baron & Kenny,
visor should be treated as distinct sources of justice per- 1986; Holmbeck, 1997). However, given that the other
ceptions (Masterson et al., 2000; Rupp & Cropanzano, and perhaps more essential conditions of mediation were
2002). This distinctiveness of the organization and the met in these data (e.g., Kenny et al., 1998), and that the
supervisor is also implicit in the group engagement results of our Sobel tests were signiWcant, we consider
model (Blader & Tyler, 2003; Tyler & Blader, 2000, our Wndings to provide at least preliminary support for
2003), according to which people distinguish between the proposed diVerential mediating role of organiza-
justice information originating from the authorities tional identiWcation and work-unit identiWcation. Never-
(i.e., informal source) and the organization as a whole theless, it is clear that future research should replicate
(i.e., formal source). Nevertheless, researchers following them before Wrm conclusions can be drawn.
the group engagement model have not considered the
possibly diVerential eVects of organization-focused and Practical implications
supervisor-focused justice perceptions. Our Wndings
would seem to suggest, however, that devoting attention Complementing the above-mentioned theoretical
to this possibility may substantially advance our under- implications, the present study also oVers insights into
standing of the links between justice and identity-rele- the practical side of organizational development. First,
vant outcomes. SpeciWcally, it would appear that our Wndings corroborate the picture emerging from pre-
organization-focused justice perceptions are relevant for vious studies (e.g., Riketta, 2005) that fostering employee
organization-focused identity constructs, while supervi- identiWcation with organizational entities is an eYcient
sor-focused justice perceptions are relevant for work- way of increasing positive work-related attitudes and
unit-focused identity constructs. behaviors. Our results also carry more speciWc implica-
Finally, our results provide evidence that organiza- tions in this regard, however, suggesting that when the
tional identiWcation and work-unit identiWcation medi- aim is to enhance positive attitudes and behaviors
ate the relationships between perceptions of directed at the organization as a whole, the best strategy
organizational justice and work outcomes. Our study may be to foster identiWcation with the organization as a
thus supports the proposition within the group engage- whole. On the other hand, if the aim is to enhance posi-
ment model that the eVects of justice perceptions on tive attitudes and behaviors directed at the work unit, it
group-related outcomes can be explained in terms of the may be more beneWcial to foster identiWcation with the
social-identity-relevant information they communicate work unit. Nevertheless, it is worth pointing out that a
(Tyler & Blader, 2000, 2003). Moreover, we were also high degree of work-unit identiWcation may also turn
able to extend previous research Wndings in this Weld. out to be detrimental if it is combined with a low degree
Namely, at least to our knowledge, it has not previously of organizational identiWcation. Indeed, high identiWca-
been demonstrated that the relationships between tion with an organizational subgroup has been shown to
organization-focused justice perceptions and organiza- be related to negative attitudes toward the members
tion-focused outcomes are mediated speciWcally by of the other subgroups (Lipponen et al., 2003). Thus,
organizational identiWcation, whereas the relationships despite its beneWts, work-unit identiWcation should
M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215 213

never be fostered at the expense of organizational et al.’s (2002) approaches, we considered procedural jus-
identiWcation. tice an organization-focused type of justice, and interac-
Our results also suggest speciWc means through which tional justice a supervisor-focused type of justice.
organizational identiWcation and work-unit identiWca- However, as noted, recent work by Rupp and Cropanz-
tion could be fostered. One eYcient way of fostering ano (2002) and Liao and Rupp (2005) has shown that
organizational identiWcation would be to develop fair perceptions of procedural justice and interactional jus-
decision-making procedures at the organizational level. tice can in fact focus both on the organization as a whole
In practice, this would mean providing employees with a and on the supervisor. One could thus argue that our
chance to voice their opinion on important organiza- research has excluded some potentially signiWcant
tional matters, as well as providing them with timely aspects of procedural justice and interactional justice,
information, ensuring the consistency and impartiality that could also have been important antecedents of
of the decision-making process, and basing the decisions organizational identiWcation and work-unit identiWca-
on accurate information. In this regard, it might also be tion. Furthermore, it is possible that perceptions of dis-
useful to develop organizational guidelines for the allo- tributive justice may similarly focus not only on the
cation of rewards and resources that maximize the corre- organization as a whole, but also on the supervisor.
spondence between the allocated outcomes and each Future research should therefore extend our model by
individual’s work-related contributions. On the other simultaneously measuring perceptions of procedural jus-
hand, work-unit identiWcation could be fostered by tice, distributive justice, and interactional justice as
adopting training programs that teach supervisors to focusing on both. Researchers might also wish to con-
treat their subordinates with dignity and respect as well sider the role of co-worker-focused justice perceptions as
as to be eYcient communicators. the antecedents of organizational identiWcation and
work-unit identiWcation. Indeed, co-worker-focused jus-
Limitations and suggestions for future research tice could turn out to be an important antecedent of
work-unit identiWcation in particular, because it is even
As with any research, our study has several limita- more directly work-unit-related antecedent than supervi-
tions that should be acknowledged. First, we employed a sor-focused justice.
cross-sectional design and so conclusions regarding cau- Finally, although the group engagement model sug-
sality must be made cautiously. This particularly applies gests that relationships between justice perceptions and
to our Wndings concerning organizational justice and identiWcation are mediated by feelings of pride and
identiWcation, since it is likely that the relationships respect, we did not investigate this possibility (Tyler &
between these concepts are much more complex than Blader, 2000, 2003). Our study therefore does not pro-
they appear here. On the one hand, identiWcation may vide a complete test for the group engagement model,
well be an antecedent of justice perceptions instead of and also cannot speak about why justice aVects identiW-
being their outcome. This would seem plausible given cation. In addition, given this omission of pride and
the proposition within the social-identity approach that respect, our study may also have missed some potentially
identiWcation with a certain group leads to ingroup relevant antecedents of organizational identiWcation and
favoritism and positive attitudes towards the group (Taj- work-unit identiWcation. We therefore hope that future
fel & Turner, 1979). Therefore, it would seem likely that research would extend our model by considering
highly identiWed organizational members would also pride and respect as the mediators between justice per-
evaluate their organization and their supervisor as fair, ceptions and organizational identiWcation and work-unit
given that fairness is generally considered a positive identiWcation. It would also be interesting to examine
group characteristic. Further, a possibly reversed causal whether pride and respect diVerentially mediate the
relationship between justice and identiWcation is also eVects of organization-focused, supervisor-focused, and
suggested in recent literature on organizational justice. co-worker-focused justice perceptions on organizational
For example, the Accessible Identity Model of Justice identiWcation and work-unit identiWcation. We suspect
Reasoning developed by Skitka (2003) suggests that the this might well be the case, since in previous research
salience of identity (material, personal or social) may feelings of pride have been treated as focusing on the
inXuence perceptions of justice. On the other hand, iden- organization as a whole, whereas feelings of respect have
tiWcation may well be a moderating factor in the eVects been treated as focusing on one’s supervisor and one’s
of justice perceptions (e.g., Smith, Tyler, Huo, Ortiz, & co-workers, which in practice refer to one’s work unit
Lind, 1998). It is thus clear that before any Wrm conclu- (e.g., Tyler & Blader, 2000). We would therefore hypoth-
sions can be reached, our results need to be replicated in esize that pride would mediate the eVects of organiza-
longitudinal and experimental research. tion-focused justice perceptions on organizational
Another limitation of our study relates to the concep- identiWcation, whereas respect would mediate the eVects
tualization and measurement of justice perceptions. In of supervisor- and co-worker-focused justice perceptions
line with Masterson et al.’s (2000) and Cropanzano on work-unit identiWcation.
214 M.-E. Olkkonen, J. Lipponen / Organizational Behavior and Human Decision Processes 100 (2006) 202–215

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Hogg & D. J. Terry (Eds.), Social identity processes in organizational
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neously have both the organization as a whole and the nization. Academy of Management Review, 14, 20–39.
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To conclude, this research aimed at extending recent ogy, 86, 425–445.
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tional identiWcation. Despite the above-mentioned limi- teachers go the extra-mile: Foci of organizational identiWcation as
determinants of diVerent forms of organizational citizenship behav-
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organizational identiWcation and work-unit identiWca- Cropanzano, R., Prehar, C. A., & Chen, P. Y. (2002). Using social
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