SCHOOL OF BUSINESS AND ACCOUNTANCY

COURSE SYLLABUS

Course Code : PROMAN

Course Title : Production Planning and Development Management
Credit : 3.0 Units
Pre-requisite/s : PRIMAO & PRIMAR
Instructor : _________________________
Class Days and Time : _________________________
Classroom : _________________________

Course Description:

This course gives an overview of the techniques, methods, and processes involved in production management. It
familiarizes students with core operational activities and covers measurement, purchasing, and production concepts
and applications in manufacturing and service businesses. It will integrate the numerous activities and processes
necessary to produce products and services in a highly competitive global environment. At the end of the course,
students should have a deeper understanding of the role production/ operations management plays in the decision-
making process.

Course Objectives:

At the end of the course, the students should be able to:

• Discuss production concepts, applications, and trends.

• Identify the duties and responsibilities of a purchasing and production manager.
• Identify quality control trends and issues relevant to the field.
• Identify problems in the production floor and identify strategies that can be undertaken to address such.
• Develop values of integrity, discipline, and responsibility.

Course Requirements and Grading System:

Quizzes/ Exams 70% Quizzes/ Exams * 50%

Recitation 30% Recitation * 20% * Grades for quizzes/exams
Midterm Class Standing 100% Project 30% and recitation used in
Final Class Standing 100% computing the Final Class
Standing are both averages
of all quizzes and recitation
Midterm Class Standing 60% Final Class Standing 60% grades before and after
Midterm Exam 40% Midterm Exam 20% midterms.
Midterm Grade 100% Final Exam 20%
Final Grade 100%
Schedule of Lectures and Class Activities:
Inclusive
Week Topic/s Class Activities
Dates
1 • Introduction to Operations • Lecture
Management • Class Discussions
• Recitation
• Suggested Readings:
o Stevenson & Sum,
2 Chapter 1
• Article:
o Organizational Factors
that Contribute to
Operational Failures in
Hospitals
3 • Competitiveness, Strategy, • Lecture
and Productivity • Class Discussions
• Recitation
• Quiz No. 1
• Suggested Readings:
o Stevenson & Sum,
Chapter 2
• Article:
o Firm Strategy,
Competitiveness and
Productivity: The Case of
4 Canada
5 • Product and Service Design • Lecture
• Class Discussions
• Recitation
• Quiz No. 2
• Suggested Readings:
6 o Stevenson & Sum,
Chapter 4
• Article:
o Service Design: Pushing
Us Beyond the Familiar
Learning Outcomes
• Define operations
management.
• Identify the three major
functional areas of
organizations and describe
how they interrelate.
• Discuss the historical
evolution of operations
management.
• Describe the key aspects of
operations management
decision making.
• Identify current trends that
affect operations
management.
• List and briefly discuss the
primary ways that business
organizations compete.
• List five reasons for the
poor competitiveness of
some companies.
• Define the term strategy and
explain why strategy is
important for
competitiveness.
• Contrast strategy and
tactics.
• Discuss and compare
organization strategy and
operations strategy, and
explain why it is important
to link the two.
• Describe and give examples
of time-based strategies.
• Define the term productivity
and explain why it is
important to organizations
and to countries.
• List some of the reasons for
poor productivity and some
ways of improving it.
• Explain the strategic
importance of product and
service design.
• List some key reasons for
design or redesign.
• Identify the main objectives
of product and service
design.
• Discuss the importance of
standardization.
• Discuss the importance of
legal, ethical, and
environmental issues in
Week Inclusive Topic/s Class Activities Learning Outcomes
Dates
product and service design.
• Briefly describe the phases
in product design and
development.
• Describe some of the main
sources of design ideas.
• Name several key issues in
manufacturing design.
• Name several key issues in
service design.
• Name the phases in service
design.
• List the characteristics of
well-designed service
systems.
• Name some of the
challenges of service
design.
7 • Strategic Capacity Planning • Lecture • Explain the importance of
for Products and Services • Class Discussions capacity planning.
• Recitation • Discuss ways of defining
and measuring capacity.
• Suggested Readings: • Describe the determinants
o Stevenson & Sum, of effective capacity.
Chapter 5 • Discuss the major
8 considerations related to
• Article: developing capacity
o The Advantages of alternatives.
Capacity Planning • Briefly describe approaches
that are useful for
evaluating capacity
alternatives
9 • Midterm Exams
10 • Process Selection and • Lecture • Explain the strategic
Facilities Layout • Class Discussions importance of process
• Recitation selection.
• Describe the basic
• Suggested Readings: processing types.
o Stevenson & Sum, • Explain the need for
Chapter 6 management of technology.
11 • Describe the basic layout
• Article: types.
o Lean Plant Layout • List the main advantages
o 9 Line Layout Mistakes to and disadvantages of
Avoid product layouts and process
layouts.
• Develop simple process
layouts.
12 • Design of Work Systems • Lecture • Explain the importance of
• Class Discussions work design.
• Recitation • Briefly describe the two
13 • Quiz No. 3 basic approaches to job
design.
• Suggested Readings: • Discuss the advantages and
o Stevenson & Sum, disadvantages of
Week Inclusive Topic/s Class Activities
Dates
Chapter 7
• Articles:
o Top 6 Approaches to Job
Design
o Job Design & Innovative
Work Behavior: One Size
Does Not Fit All Types of
Employees
o Job Design and Employee
Performance: The
Moderating Role of
Employee Psychological
Perception
14 • Location Planning and • Lecture
Analysis • Class Discussions
• Recitation
• Suggested Readings:
o Stevenson & Sum,
Chapter 8
• Article:
o Amazon to Open First
Brick-and-Mortar Site
15 • Management of Quality • Lecture
• Quality Control • Class Discussions
• Recitation
• Quiz No. 4
• Suggested Readings:
o Stevenson & Sum,
Chapters 9 & 10
• Article:
o Introduction and
Implementation of Total
Quality Management
16 • Supply Chain Management • Lecture
and Inventory Management • Class Discussions
• Recitation
• Suggested Readings:
o Stevenson & Sum,
Chapters 11 & 12
• Article:
o Top 8 Guidelines to
Improve Inventory
MAnagement
17 • Group Presentations • Oral Presentation of the
Final Project
18 • Final Exams
Learning Outcomes
specialization.
• Discuss the impact of
working conditions on job
design.
• Contrast time and output
pay systems.
• List some of the main
reasons organizations need
to make location decisions.
• Explain why location
decisions are important.
• Discuss the options that are
available for location
decisions.
• Explain why quality is
important and describe the
consequences of poor
quality.
• Identify the determinants of
quality.
• Describe the costs
associated with quality.
• Describe some of the
current quality awards.
• Discuss the philosophies of
quality gurus.
• Describe TQM.
• Describe and use various
quality tools.
• Explain what a supply chain
is, it’s benefits, objectives,
and elements.
• Explain the increasing
importance of outsourcing.
• Identify the strategic,
tactical, and operations
issues in supply chain
management.
• Describe the bullwhip effect
and the reasons why it
occurs.
• Apply concepts and theories
learned.
Textbook:

• Stevenson, W., & Sum, C. (2012). Production and Operations Management Asian ed.). McGraw Hill.

References:

• Chase, R., Jacobs, R., & Aquilano, R. (2013). Operations and supply chain management (Global ed./ 14th ed.).
McGraw Hill.
• Heizer, J. & Render, B. (2011). An introduction to operations management (10th ed.). Prentice Hall.
• Heizer J. & Render, B. (2011). Principles of operations management (8th ed.). Prentice Hall.
• Krajewski, L. J. (2013). Operations management: Processes and supply chain. Prentice Hall.
• Stevenson, W. (2011). Operations management (11th ed.). McGraw Hill.

Articles & Journals:

• Bensinger, G. & Morris, K. (2014, October 9). Amazon to open first brick-and-mortar site. The Wall Street
Journal. Retrieved from http://www.wsj.com/articles/amazon-to-open-first-store-1412879124
• Chand, S. (2015). Top 6 approaches to job design: Motivation tools. Your Article Library. Retrieved from
http://www.yourarticlelibrary.com/motivation/top-6-approaches-to-job-design-motivation-tools/35361/
• De Spiegelaere, S., Van Gyes, G., & Hootegem, G. V. (2011). Job design and innovative work behavior: One size
does not fit all types of employees. Journal of Entrepreneurship, Management, and Innovation, 8:4, pp. 5-20.
Retrieved from
http://www.academia.edu/2411133/Job_Design_and_Innovative_Work_Behavior_One_Size_Does_Not_Fit_All_
Types_of_Employees
• Hashmi, K. (n.d.). Introduction and implementation of total quality management. iSixSigma. Retrieved from
http://www.isixsigma.com/methodology/total-quality-management-tqm/introduction-and-implementation-total-
quality-management-tqm/
• Meserve, J. (2013, March 6). Improving capacity planning using application performance management. Penton.
Retrieved from http://www.datacenterknowledge.com/archives/2013/03/06/improving-capacity-planning-using-
application-performance-management/
• Napolitano, M. (2013, March 1). Top 8 guidelines to improve inventory management. Peerless Media, LLC.
Retrieved from http://www.mmh.com/article/top_8_guidelines_to_improve_inventory_management
• Nobel, C. (2013, December 16). D’o: Making a michelin-starred restaurant affordable. Harvard Business School
Working Knowledge. Retrieved from http://hbswk.hbs.edu/item/7366.html
• Rennison, L., Novin, F., & Verstraete, M. (2014). Firm strategy, competitiveness, and productivity: The case of
canada. Canadian Economic Analysis, pp. 34-46. Retrieved from http://www.bankofcanada.ca/wp-
content/uploads/2014/11/boc-review-autumn14-rennison.pdf
• Root III, G. N. (2015). The advantages of capacity planning. Hearst Newspapers, LLC. Retrieved from
http://smallbusiness.chron.com/advantages-capacity-planning-10299.html
• Spool, J. M. (2014, August 26). Service design: Pushing us beyond the familiar. User Interface Engineering.
Retrieved from http://www.uie.com/articles/service_design/
• Steiger, R. (2012, June 25). Great brands are about fusing product and service: How you do it. Fast Company &
Inc. Retrieved from http://www.fastcodesign.com/1670034/great-brands-are-about-fusing-product-and-service-
how-do-you-do-it
• Tucker, A. L., Heisler, W. S., & Janisse, L. D. (2013, October 1). Organizational factors that contribute to
operational failures. Harvard Business School. Retrieved from
http://www.hbs.edu/faculty/Publication%20Files/14-023_f68586ef-ffd3-4147-8178-0053916c0af8.pdf
• Weber, A. (2012, March 30). 9 line layout mistakes to avoid. BNP Media. Retrieved from
http://www.assemblymag.com/articles/89974-9-line-layout-mistakes-to-avoid
• Weber, A. (2012, March 1). Lean plant layout. BNP Media. Retrieved from
http://www.assemblymag.com/articles/89823-lean-plant-layout
• Zareen, M., Razzaq, K., & Mujtaba, B. G. (2013). Job design and employee performance: The moderating role of
employee psychological perception. European Journal of Business and Management, 5:5. Retrieved from
http://pakacademicsearch.com/pdf-files/ech/517/46-55%20Vol%205,%20No%205%20(2013).pdf
Online Resources:

• https://hbr.org/topic/operations-management
• http://hbswk.hbs.edu/topics/operationsmanagement.html
• http://www.industryweek.com/operations
• http://www.mckinsey.com/insights/operations