STEPHEN J.

DI SALVO
66 Debora Drive, Plainview, NY 11803
disalvsj@dukes.jmu.edu
(516) 672-6205
EDUCATION
B.S. in Health Service Administration, Business minor, August 2018 James Madison University, Harrisonburg, VA
EXPERIENCE
Catholic Health Services of Long Island, Melville, NY Jun 2017 – Aug 2017
Service Lines Intern
 Analyzed ED admissions over a 5-year period using service utilization reports to predict the cause of variation in ED
admission volume
 Performed an in-depth market analysis on competitors’ program structure to ensure a well-rounded roll out of CHSLI’s new
lung cancer screening program
 Utilized pivot tables to analyze 2,000+ neuroscience surgery records over a 6-hospital system to determine the most
profitable procedures and determining surgeons with the most expenses
 Used demographics and needs-based analysis to locate the most optimal location for a new behavioral health outpatient
facility for both the organization and the patient, resulting in a comprehensive 40-page report covering each potential
location, accessibility to public transportation, surrounding competitors, and office space availability
James Madison University, Office of Residence Life, Harrisonburg, VA Apr 2016 – Aug 2016
First Year Orientation Guide
 Organized team building activities to facilitate 30 First Year students’ transition into new academic and social environment
 Facilitated structured and informal interactions between diverse student groups to build comradery and sense of belonging
 Provided support and guidance to new students through attentive listening and impartial conflict resolution
Swap, LLC, Vienna, VA Aug 2014 – Aug 2015
Co-founder and Marketing Director
 Named and branded the company, including innovative marketing materials and logo designs to intrigue potential investors
 Implemented near-field communications functions into the mobile application to implement cutting-edge technology
 Presented marketing and business plans to venture capitalist to secure a $300K Series A investment
James Madison University, Office of Admissions, Harrisonburg, VA Aug 2014 – Oct 2015
Data Management Consultant
 Navigated multi-step admission process to ensure accurate and timely review of 15,000+ prospective student applications
 Recorded confidential application fields into PeopleSoft software and checked for accuracy of data entry
 Bridged PeopleSoft data fields with internal databases to create query reports for senior staff
Coliseum Kitchen & Caterers, Plainview, NY Jun 2011 – present
Caterer/ Strategy Consultant
 Directed 10-person catering teams at off-site venues to prepare and distribute food orders
 Excelled in filling large quantity food orders timely and efficiently in fast-paced and high-volume environment
 Utilized conflict resolution strategies to satisfy demanding customer service concerns and achieve high customer satisfaction
TECHNICAL SKILLS
 Proficient in Microsoft Office- Excel (i.e. VLOOKUPS, Pivot Tables), Word, PowerPoint, Access, Outlook, SPSS
 Limited working proficiency in reading, writing, and speaking Spanish
 Deliver confident and clear-messaged presentations to small and large groups and clients
 Familiar with medical terminology and able to communicate in a proficient manner.
 Collaborate with external organizations to exceed customer satisfaction expectations
RELEVANT COURSEWORK
Health Politics & Policy, Health Program & Planning, Epidemiology, Long Term Care & Hospital Administration, Health Statistics,
Fundamental Human Communications, Micro/Macroeconomics, Financial Accounting, Interpersonal Skills, Business Law,
Management Science, Computer Information Systems, Calculus
EXTRACURRICULAR ACTIVITIES
Pi Kappa Alpha Fraternity, housing chair, house manager, philanthropy committee Jan 2015-present
 Negotiated lease terms, managed housing assignments, developed strategic plan for philanthropy fundraisers
Fundraiser for Cancer Research Organizations May 2015 – present
 Created strong partnerships with campus organizations to raise awareness and funds for Relay for Life
 Raised $15,000 for National Breast Cancer Foundation by coordinating fundraiser events and community outreach
Other Activities: Health Administration Student Association, Enactus, Entrepreneurship Society, MadX Labs Accelerator Program