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Good Catch Program:

Sunpower Philippines’ Employee Engagement and Recognition for Workplace Safety Program

Bernadette E. Alvarez
November 20, 2014

© 2014 SunPower Corporation | Confidential © 2014 SunPower Corporation | Confidential | 1


Good Catch Program
SPMM’s Occupational Safety and Health Program is utilizing Integrated Management System anchored in DOLE
Zero Accident Program Framework.
One of the employee engagement and recognition programs of the company is the Good Catch Program. This
program is a vehicle in promoting and maintaining an incident and injury free workplace to continuously improve
the site safety performance through identification, observation, reduction of at risk behaviors and elimination of
incident and injury.

All employees are encouraged to participate in the program. Employees observe good catch, i.e. at risk-behavior,
unsafe acts, or unsafe conditions. Reporting is done through email and immediately received by concern group
including EHS and identified list of good catch team. EHS Team will then assess the submitted good catch. Good
catch will be acted upon for timely closure as to the intervention needed by specific owner for appropriate action
or recommended improvement. Closure is verified and effectiveness is monitored. Employees are then
incentivized with corresponding token.

This program is heavily reliant on employee involvement with increased awareness and participation of
employees as evident indicator. Employees got to own then Good Catch program resulting to a successful and
consistent implementation not only of this specific program but the rest of EHS programs.
A program intended for employees, implemented by employees and benefited by employees makes a program
acceptable and fully supported by no other than the employees themselves. Thus, having safety as everybody’s
responsibility.

© 2014 SunPower Corporation | Confidential | 2


Good Catch Program

Purpose
To share the process for the implementation of the Good Catch
program:

> as a vehicle in promoting and maintaining an incident and injury free


workplace

> to continuously improve the site safety performance through


a. identification
b. observation
c. reduction of at risk behaviors
d. elimination of incident and injury

© 2014 SunPower Corporation | Confidential | 3


SUNPOWER SAFETY GOAL

 ZERO INCIDENT AND ACCIDENT

A GREAT SAFE PLACE TO WORK

© 2014 SunPower Corporation | Confidential | 4


Good Catch Program
Responsibilities
Managers/Supervisors

• Provide employees with a safe and healthful workplace.

• Provide necessary tools, skills and resources to enable employees to perform


their jobs safely and to provide timely corrections of issues and concerns
raised.

• Require employees to report any at-risk behaviors, unsafe acts and conditions.
Encourage via the good catch program.

• Drive the closure of Good Catch submissions.

© 2014 SunPower Corporation | Confidential | 5


Good Catch Program

Responsibilities
EHS Department

• Responsible for defining and implementing the mechanics of the site Good
catch program

• Responsible for the administration of all good catches

• Responsible for identifying AR owners, defining corrective and preventive


actions required, and escalating findings to proper stakeholders to drive AR
closures.

• Follow up the closure of all Good Catch findings in a timely manner

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Good Catch Program
Responsibilities
Employees

• Be vigilant. Immediately submit/feedback any near misses or good catches,


i.e. at-risk behaviors, unsafe acts and unsafe conditions in a timely manner.

• Submit Good Catch reports to EHS.

• Implement containment/corrective actions in place if possible.

• Assist in the identification and implementation of preventive actions on


observed good catches.

• Provide updates/ follow-ups on closure of the findings.

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Good Catch Program

Responsibilities
AR Owner

• Ensure timely closure of good catch ARs, both corrective (short-


term/containment) and Preventive actions (long term).

• Escalate issues and concerns to proper stakeholder, as appropriately.

© 2014 SunPower Corporation | Confidential | 8


Good Catch Program
Employees observed a good catch, i.e. at risk-behaviour, unsafe acts, or unsafe conditions.
1

Protruding bolt Damage Drawer Busted Light

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Good Catch Program
Employees will fill-up a Good Catch form to record the observation(unsafe act/condition) and will be send to Good Catch e-mail
2 address.

@ SPMM Good Catch

© 2014 SunPower Corporation | Confidential | 10


Good Catch Program
EHS Team will assess the good catch based on severity and likelihood and will determine maximum time to close the
3 findings and the department that will be responsible to close the findings. This will be send to responsible department to
provide permanent corrective action.

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Good Catch Program
Department with Action Request(AR’’s) will provide a timely closure of all good catch findings. EHS Engineers will validate
4 the closure and will acknowledge the effort done by the action request takers.

Equipment Engineering department providing immediate closure on good catch related findings on forklifts.

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Good Catch Program
5 EHS Team will provide tracking and monitoring good catch findings and will be reported to weekly EHS Council Meeting

EHS LAGUNA SITE: SPMM GOOD CATCH CLOSURE MONITORING MATRIX

IMMEDIATE
WW ITEM DATE ERT Team OBSERVER OBSERVATION DESCRIPTION Audit Area LOCATION EVIDENCE DEPT Responsible OWNER CORRECTIVE ACTION DUE DATE STATUS EVIDENCE OF CLOSURE CLASSIFICATION RECURRENCE
ACTION

Finding:wire/hose not
32.7 3 10-Aug-14 A1 Leoven Cabuyao properly harness Manufacturing /EOL Framing at BE 5 Equiptment OPEN Tool and Machinery No
Potential Hazard: Tripping

Good Catch monitoring sheet

© 2014 SunPower Corporation | Confidential | 13


Good Catch Program
Incentive/Reward is given in the form of token for every employee who can provide a good catch contribution.
6 1 token per every good catch or corresponding points with equivalent useful item.

Php or $ pesos worth of


meal from the canteen or
other useful items

Good Catch Token

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SAFETY PHILOSOPHY
 All workplace injuries can be prevented

 No job is so URGENT that it cannot be completed SAFELY!


Every Sunpower employee has the right, and is expected to stop work, if a task is unsafe and
poses risk to the employee or co-workers.
 Safety is everyone’s responsibility
Every Sunpower employee and Contractors is expected to report any unsafe condition and
stop any unsafe act , regardless of the person performing the act.

 Safety means we care for our people their families and loved ones

© 2014 SunPower Corporation | Confidential | 15


Thank you

© 2014 SunPower Corporation | Confidential | 16

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