Professional Documents
Culture Documents
QUALIFICATIONS CENTRE
GUIDE TO APPROVAL
AMENDMENTS
Initial document approved on 27th All Aiza Aladino James David Doig
August 2014 Hamilton
GLOSSARY OF TERMS 4
INITIAL APPROVAL 6
Introductory Meeting 6
Desktop Review 6
Site Audit 6
Costs of OPITO Approval Process 7
Formally A document which identifies; the steps to be taken in order to carry out
Documented a particular process, the scope/limit of the process and the person(s)
Procedure: responsible. It is part of a controlled system. The document may take
the form of written instructions and/or be of a flowchart type. A formally
documented procedure will contain purpose, scope,
responsibilities, defined steps, control/revision status.
INTRODUCTION
The purpose of this document is to provide information and guidance on fulfilling the
requirements for the achievement of OPITO Approval. It is intended for use by
organisations coming forward for approval for the first time as well as organisations
who are currently OPITO Approved Technical Qualifications centres seeking additional
approvals.
The OPITO approval process is continually reviewed in parallel with the continuous
improvement philosophy adopted by the OPITO organisation. This guide to the OPITO
approvals process has been specifically designed to provide an enhanced focus on the
specific details required for the achievement and maintenance of OPITO approval and
to facilitate the desktop audit process.
To obtain OPITO approval, organisations are subject to an audit process. The purpose
of this process is to verify that the organisation can consistently deliver assessment to
the relevant OPITO Standard. In the event that a third party is involved in the delivery of
assessment, a joint application must be submitted. The audit process is conducted in
three stages.
Verify that the applicant organisation has the resources in place to deliver
assessment to the OPITO Standard.
Verify that the applicant organisation has quality systems in place that comply
with the OPITO Approval Criteria. These criteria are designed to assure quality
delivery of OPITO assessment and a copy is contained within this document.
The findings of the desktop review are provided in a report to the applicant. This report
will also contain a decision as to whether the application should proceed to the next
stage or whether further action by the applicant is required. Note: All documentation
must be in English
The site audit will be carried out by an Auditor or team of OPITO Auditors depending on
the type and scope of the audit. If a team is used, then one member of the team will be
nominated Team Leader and this person will be responsible for the conduct of the audit
and the reporting of audit findings.
Validity Period
Once gained, OPITO approval is valid for a period of three years and is subject to
OPITO being satisfied that compliance with the current Approval Criteria is being
maintained. The three year period is extended upon successful monitoring audit
outcomes.
Ongoing Monitoring
OPITO monitors compliance by conducting annual site audits over the three year
approval duration. OPITO may also carry out unannounced visits.
1.1 A documented Quality Manual with detailed policies and procedures which is
supported by senior management.
1.3 Procedure for reviewing the Quality Manual which includes a review of the
effectiveness of assessment and verification systems and a system to
address non-conformances and on-going enhancements.
1.4 Procedure for the approval and management of satellite sites and sub-
contractors, including agreements.
2.1 Systems for storing policies and procedures and communicating with all staff
and candidates on issues relating to OPITO Qualifications.
2.2 A procedure for gathering and actioning feedback from staff and candidates.
2.3 A health and safety policy which will ensure the safe delivery of OPITO
Qualifications.
2.4 A complaints procedure with timescales for dealing with issues relating to
OPITO Qualifications.
3.2 A documented verification procedure which defines how the validity of the
evidence and assessment process will be quality assured for OPITO
Qualifications.
3.3 Policy and procedure for investigating and addressing suspected malpractice
in relation to assessment or verification decisions.
3.4 An appeals procedure which defines the steps and timescales for dealing
with appeals in relation to assessment or verification decisions.
4.1 Defined roles and responsibilities for all those involved in the assessment,
verification, administration and management of OPITO Qualifications.
4.2 Policy and processes for the recruitment of assessors and internal verifiers
which ensure that sufficient competent staff will be available to deliver
OPITO qualifications.
4.3 Staff development policy and procedure which ensures that all staff involved
in the delivery and management of OPITO Qualifications receive appropriate
inductions/ briefings and on-going development to maintain their knowledge
and skills.
6.1 Internal review procedure which addresses the requirements for each
OPITO Qualification for each satellite site.
6.2 Internal review checklist which ensures that the required equipment,
resources and workshop facilities will be available to deliver OPITO
qualifications and are maintained in accordance with manufacturers’
requirements.
6.3 Internal review checklist which ensures that relevant learning material and/or
reference material and assessment material will be available to support the
delivery of OPITO Qualifications.
6.4 Internal review checklist which ensures that sufficient competent assessors
and internal verifiers are in place to meet the requirements of each
Qualification.
8. Candidate support
8.1 Effective candidate briefings and inductions for each OPITO Qualification.
8.2 Candidate support systems which provide relevant support and guidance
and identifying prior achievements (where appropriate).
9.3 Validation procedure which ensures that that candidate evidence is their own
work and there is no conflict of interest during the assessment/ verification
processes.
Note: OPITO will not conduct a desk top audit until in receipt of a completed and
correctly referenced Approval Criteria Guidance Matrix and correctly completed
Application Form.
A copy of the Application Form and Desktop Audit Approval- Guidance Matrix are
provided below.
Name of Centre: (Please note that this is the name which will appear on your Approval certificate)
Address of Centre:
Telephone Number:
*I/We apply for approval by OPITO as an Approved Technical Qualifications Centre for the delivery of:
Please indicate whether you are an existing OPITO Approved Technical Qualifications Centre:
Yes/No
Note: Proof of non-refundable initial payment of 50% of the application fee will be required prior to any desktop audit
work being undertaken. The remaining costs associated with the initial audit we aim to invoice 30 days before the
scheduled initial site audit and this payment should be received 10 days prior to site audits. Further audit, if required,
will be subject to a separate quotation.
In support of your application, please complete this OPITO Application Form and the Approval Criteria
Guidance Matrix then submit them to OPITO with all supporting evidence and documentation in paper format
clearly referenced and indexed.
The purpose of this document is to enable the applicant to map their evidence of compliance against the OPITO Quality Criteria. Applicants
who currently hold OPITO Approval status do not require to submit evidence for those sections marked with a under the Additional Standard
Approval heading, unless new systems/procedures have been devised in support of this application. If so, these should be included in the
submission for Desktop Audit Review.
Reference to sections indicating a formally documented procedure: is defined as being a written description of a
prescribed course of action or process.
To Be Completed By Applicant
Applicant:
Contact Point: