SIPOC v3.

SIPOC

S I P O
Suppliers Inputs Process Outputs

Customer
Delivered
Arrives or Calls
Patrons A Lunch Order Lunch Order

Customer Requirements

_x000D_Copyright 2018 GoLeanSixSigma.com. All Rights Reserved.

 SIPOC v3.1

SIPOC

C
Customers

Lunch Patron

Customer Requirements

_x000D_Copyright 2018 GoLeanSixSigma.com. All Rights Reserved.

 SIPOC v3.1

SIPOC: Lunch Order to Delivery

S I P O
Suppliers Inputs Process Outputs

Customer Arrives
Delivered
or Calls
Patrons A Lunch Order Lunch Order

Food Ingredients, Take

Grocery or
Raw Foods, the Order
Farmer, Vendor,
Spices
Distributor

Deliver to Kitchen

Paper Goods Packaging: Bags, Prepare and Customer Requirements

Manufacturer cardboard Cook Order
holders Accurate
(food delivered should match what was ordered)
Package On-Time
Order (Delivery in 16 minutes or less - 20 minutes or less
for entrees)
Right Temperature
(Soup delivered at 155-160 degrees)
Deliver order Available
(or pickup) (Regular menu items 100% available)

_x000D_Copyright 2018 GoLeanSixSigma.com. All Rights Reserved.

 SIPOC v3.1

POC: Lunch Order to Delivery

C
Customers

Lunch Patron

Customer Requirements

Accurate
(food delivered should match what was ordered)
On-Time
(Delivery in 16 minutes or less - 20 minutes or less
for entrees)
Right Temperature
(Soup delivered at 155-160 degrees)
Available
(Regular menu items 100% available)

_x000D_Copyright 2018 GoLeanSixSigma.com. All Rights Reserved.

 SIPOC v3.1

SIPOC: Pick-Up Order Process

S I P O
Supplier Inputs Process Outputs

Orders for Receive Order by Completed

Pick-up Customer
Pick-up Phone or Internet Food Orders

Packaging
Packing Materials
Vendor
Send Order to
Payments
Kitchen
Food Vendor Food for Orders

Make the Order

Customer Requirements

Prep Order for Accurate

(Pick-up order should match what was ordered)
Pick-up On-Time
Pick-up Order ready in 20 minutes or less)
Right Temperature
Customer Picks (Hot food at 140 degrees at time of pick up)
Availability
Up & Pays (Regular menu items and condiments listed)

_x000D_Copyright 2018 GoLeanSixSigma.com. All Rights Reserved.

 SIPOC v3.1

_x000D_Copyright 2018 GoLeanSixSigma.com. All Rights Reserved.

 SIPOC v3.1

POC: Pick-Up Order Process

C
Customer

Pick-Up
Customer

Cashier

Customer Requirements

Accurate
(Pick-up order should match what was ordered)
On-Time
Pick-up Order ready in 20 minutes or less)
Right Temperature
(Hot food at 140 degrees at time of pick up)
Availability
(Regular menu items and condiments listed)

_x000D_Copyright 2018 GoLeanSixSigma.com. All Rights Reserved.