Professional Documents
Culture Documents
Shakira Moreta
A college education has become a requirement in the United States in order to even be
considered for an open position in most professions. Unfortunately not everyone has access to
the resources necessary in order to earn a college education. Therefore equity is an important
aspect of higher education. It is a common misconception that equity and equality are the same,
however equity is based on the needs of an individual. Students who come from low-income
families and first-generation students are less likely to attend college. In student affairs, first-
generation students are considered students whose parents have not earned a bachelor’s degree.
A functional area within student affairs that addresses the needs of low-income and first-
The Council for the Advancement of Standards in Higher Education (2015) explains
TRIO and Other Educational Opportunity Programs in depth. The TRIO title refers to the three
initial programs, Upward Bound, Talent Search and Special Services for Disadvantaged
Students, which is now referred to as Student Support Services (CAS, 2015). TRIO programs are
federal programs designed to promote college access, provide student support, assistance with
transitioning from high school to college, and retention for students from low-income families,
first generation students and other underrepresented students, such as students with disabilities
(CAS, 2015). In order to accomplish their mission CAS (2015), states student affairs
professionals working in TRIO and Other Education Opportunity Programs must advocate for
access to higher education, report developmental needs of the students they serve, help their
students not only achieve their educational goals but develop them as well, and create an
environment that supports students’ different learning styles and recognizes the diversity of
backgrounds. Collaborating with families, institutions, schools and other organizations as well as
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 3
helping students develop the skills necessary to graduate from college are also ways students
affairs professionals working in TRIO and Other Education Programs can achieve their mission
(CAS, 2015).
TRIO programs began with the Upward Bound program, which developed from the
Economic Opportunity Act of 1964 (CAS, 2015). Upward Bound is a program that provides high
school students with the skills they need to complete high school and college preparation (CAS,
2015). CAS (2015) states that students who participate in the Upward Bound program are given
academic instruction throughout the year and during the summer on college campuses, which
could make the transition from high school to college much easier. Along with academic
instruction, Upward Bound participants have access to services such as tutoring, academic,
financial and personal counseling, help with the college application and financial aid process and
preparation for college entrance exams such as the SAT (CAS, 2015). Upward Bound added the
Veteran’s Upward Bound in 1972 in order to aid the large amount of veterans that were returning
from Vietnam with a limited amount of education (CAS, 2015). Today the Veteran’s Upward
Bound assists veterans who wish to earn a college degree (CAS, 2015). In 1990 Upward Bound
expanded once again, adding the Upward Bound Math-Science Program (CAS, 2015). This
program was created to help fill the achievement gaps in science, technology, engineering and
math (STEM) among first-generation and low-income students (CAS, 2015). CAS (2015) states
that Upward Bound Math-Science motivates their students to pursue a degree in the STEM by
offering intensive math and science courses, the opportunity to participate in research activities
Talent Search was initiated in 1965 in order to provide students with information about
the new financial aid opportunities (CAS, 2015). Talent Search serves as a resource for middle
school and high school students. The program assists students in middle school and high school
complete their secondary education and pursue higher education, as well as encourage high
school dropouts to return to high school (CAS, 2015). Like Upward Bound, Talent Search
provides services such as academic, financial and person counseling, assistance with college and
financial aid applications, tutoring and preparation for college entrance exams; however they
also offer information about higher education and colleges visits, career counseling, mentoring
Student Support Services, then Special Services for Disadvantaged Students, was created
in 1968 (CAS, 2015). The goal for Student Support Services is to provide motivation for high
school students to graduate, increase retention and graduation rates in higher education
institutions among these students, and assist students in two year institutions in transferring to
four year institutions after they complete their two year program (CAS, 2015). Like Upward
Bound and Talent Search, Student Support Services serves students who come from low-income
families and are first-generation students. They also serve students with disabilities. Student
Support Services offers tutoring and basic skills instruction, financial literacy information,
support with graduate school admission and additional services for students who are English
language learners, homeless or who aged out of the foster care system (CAS, 2015).
The Educational Opportunity Centers was created by the Higher Education Amendments
of 1972 (CAS, 2015). The purpose of this program is to offer counseling and information
concerning college admissions and financial aid for those students who qualify and participate in
the program (CAS, 2010). Along with providing counseling and information, this program offers
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 5
financial and economic literacy, support for completing college applications, and testing and
financial aid support (CAS, 2012). CAS (2015) states the Educational Opportunity Centers reach
The Ronald E. McNair Post-baccalaureate Achievement Program differs from the others.
Like Student Support Services, this program works with students during their undergraduate
career, however the goal of the McNair program is to encourage students from low-income
families and first-generation students with pursuing a graduate and doctoral degree (CAS, 2015).
Similar to the other TRIO and other educational opportunity programs, the McNair program
offers mentoring, tutoring and counseling services and support with financial aid and admission
(CAS, 2015). However they also offer assistance with preparing for the GRE exam, and summer
Although not a TRIO program, the Gaining Early Awareness and Readiness for
Undergraduate Programs (GEAR UP) also provides college preparation for students from low-
income families (CAS, 2015). GEAR UP is a grant funded program of the U.S. Depart of
Education that serves students starting in seventh grade and will follow their students throughout
high school and their first year in college (CAS, 2015). The services GEAR UP offers are
tutoring, mentoring, academic preparation, and assistance with financial aid and college
According to the TRIO and Other Educational Opportunity Programs CAS Standards and
Guidelines, their mission is to prepare and support those who are underrepresented in higher
education due to income, family educational history, or disability, for admission and completion
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 6
of higher education (CAS, 2015). Although the CAS standards serve as a guideline for higher
education institutions, different colleges and universities may achieve their mission in different
ways and offer different TRIO and Other Educational Opportunity Programs. Boston University
creative students that are ready to live, adjust and lead and interconnected world (Boston
University, 2016). The university believe in making their institution accessible to all students and
that the research, scholarship and artistic creation should be connected to the community,
College aims to motivate their students to become engaged and achieve their personal, academic
and career goals through educational opportunities that are accessible, affordable and associated
with the workforce needs in order to prepare them for the future (North Shore Community
College, 2015).
Boston University offers the Upward Bound and Upward Bound Math-Science program
through Boston University’s Boston Public Schools Collaborative Office within the Boston
University School of Education (Boston University, 2016). There are currently eighty-six
students participating in the Upward Bound program at Boston University, fifty of the students
are in the Upward Bound Math-Science program (M. Dennehy, personal communication,
October 21, 2016). During the school year, students participating in Upward Bound and Upward
Bound Math-Science participate in after school tutoring and academic courses two days a week
on the Boston University campus (M. Dennehy, personal communication, October 21, 2016).
The afterschool program offers homework help on one day and test preparation on the other (M.
Dennehy, personal communication, October 21, 2016). During the public school vacation weeks,
the Upward Bound Math-Science program hosts field trips led by the Boston University faculty
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 7
and doctoral students (M. Dennehy, personal communication, October 21, 2016). During the
summer, Boston University holds a six-week residential program (M. Dennehy, personal
Wednesdays, students in the Upward Bound program participate in community service while
experiences (M. Dennehy, personal communication, October 21, 2016). M. Dennehy (personal
communication, October 21, 2016) stated students are in class for most of the morning and
participate in study hall in the afternoon during the summer residential program.
North Shore Community College offers Educational Opportunity Center, Talent Search,
Upward Bound and Student Support Services (North Shore Community College, 2015). The
mission of the TRIO and Student Support Services office at North Shore Community College is
to support the students realize their potential, gain access to higher education and become
successful (North Shore Community College, 2015). They also want to motivate the students
who participate in the TRIO programs to graduate and then transfer to a four-year college (D.
Dickerson, personal communication, October 3, 2016). Students who participate in the TRIO
programs at North Shore Community College are assigned an advisor beginning their first
semester at the college up until they graduate. Even if a student takes a semester off, the advisor
will continue to touch base with the student in order to make sure that the student will return to
earn their degree (D. Dickerson, personal communication, October 3, 2016). The North Shore
Community College TRIO and Student Support Services office makes the advising meetings a
mandatory part of the program and the tutoring sessions optional for students who seek extra
help (D. Dickerson, personal communication, October 3, 2016). The reason that the advising
meetings are mandatory is because the faculty/staff want to assure the students that they
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 8
genuinely do care about students success as well as they want to make sure that the students
know where they stand academically (D. Dickerson, personal communication, October 3, 2016).
D. Dickerson (personal communication, October 3, 2016) explained that in order to keep track of
student’s strengths, they use a program called Strengths Quest. They use this program in order to
show students where they are doing well, in order to provide them with positive feedback versus
only talking about what their weaknesses are (D. Dickerson, personal communication, October 3,
2016). In order to make sure that students begin to consider transferring to a four-year college
after earning their associates degree, the TRIO and Student Support Services office will bring
students on college visits, mainly to state schools, however more and more of their students end
North Shore Community College like four-year colleges want their students to feel a sense of
belonging and feel as if they are a part of their school’s community. The TRIO and Student
Support Services office provides community service opportunities such as fund raising by selling
plants and treats and collecting food and gift cards for homeless high school students (D.
October 3, 2016) also stated that TRIO and Student Support Services at North Shore Community
College created a Student Advisory Committee where students plan events. Cultural events such
as concerts at Berklee College of Music, Alvin and Ailey dance shows, and bowling are offered
in order to create a family feel amongst the students in the TRIO and Student Support Services
Determining whether or not TRIO programs are successful at North Shore Community
College is difficult. The success of the TRIO programs at North Shore Community College
depends on whether the student graduates from the community college within two to four years,
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 9
however the goal is to make sure that students transfer to four-year colleges (D. Dickerson,
personal communication, October 3, 2016). Some students decide to transfer before graduating
therefore the TRIO and Student Support Services department does not meet their goal (D.
Dickerson, personal communication, October 3, 2016). Based on the goals of the college, the
college needs to apply for a new grant every five years (D. Dickerson, personal communication,
October 3, 2016). D. Dickerson (personal communication, October 3, 2016) mentioned that their
department tries their best to do the same amount of work in order to make sure that their staff
and students do not suffer, however it is difficult because funding has not increased. Unlike
North Shore Community College, Upward Bound at Boston University is able to make up for the
lack of funding because the university has provided cost shares (M. Dennehy, personal
Depending on the type of institution, the opportunities for employment may differ. At
Boston University, there is a Project Director for Upward Bound, a Director for Upward Bound
Math-Science, College and Academic Coordinators, and an Academic Resource Counselor. The
Project Director oversees the whole program (M. Dennehy, personal communication, October
21, 2016). The College and Academic Counselors support the students with the college and
financial aid application process whereas the Academic Resource Counselor reviews their grades
and schedules the tutoring sessions (M. Dennehy, personal communication, October 21, 2016).
In order to be considered for an entry level college and academic coordinator position, a
bachelors degree and two to three years of experience is required (M. Dennehy, personal
communication, October 21, 2016). M. Dennehy (personal communication, October 21, 2016)
also stated that in order to qualify for an academic resource counselor or director position in
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 10
Upward Bound, a master’s degree in education, social work, or related field is preferred and for
Upward Bound Math-Science a master’s degree in the STEM field is preferred. During the fall
Math-Science are very focused on recruiting at high school and their annual reports as well as
hiring and training their tutors and instructional staff, and creating the student’s schedules for the
after school program. During the spring semester student affairs professional in Upward
Bound/Upward Bound Math-Science are more focused on the after school program, recruiting
for the summer and preparing the summer residential program (M. Dennehy, personal
communication, October 21, 2016). M. Dennehy (personal communication, October 21, 2016)
expressed that it is very important that they make sure they are complying with state and federal
laws, following the university’s guidelines when it comes to finances, and that their staff is
North Shore Community College has a Director for the TRIO and Student Support
Assistant, one part-time clerk and two tutors. Because of lack of funding, only one of the
requirements to be considered for a position in the TRIO and Student Support Services
department at North Shore Community College are a master’s degree in a related field, a
working first-generation, low-income or students with disabilities, and care about working with
Going through the college and financial aid application process can be difficult for a first-
generation student simply because their family does not understand the process because they did
not go through it themselves. Graham (2011) described her experience in the Upward Bound
College Prep program and how her experience prepared her for college. Like other participants
in Upward Bound, Graham was a first-generation who came from a low-income family (Graham,
2011). The Upward Bound College Prep program offered college preparation courses such as
English, math and science throughout the school year as well as tutoring for those classes
(Graham, 2011). The tutoring offered by Upward Bound not only helped her understand the
material but it also helped her maintain her grade point average in high school (Graham, 2011).
The Upward Bound summer program allows students to experience what it is like to take classes
in a college environment, live on a college campus and allows students to meet people from
different backgrounds (Graham, 2011). Students who take advantage of the Upward Bound
summer program have the opportunity to understand how much dedication it will take to succeed
in college, because of the structure of the program (Graham, 2011). Throughout her senior year
of high school, Upward Bound focused on preparation for college entrance exams such as the
ACT and other aspects of applying to college like applying for financial aid (Graham, 2011).
Upward Bound helped Graham feel more prepared than most first-generation students their first
year of college because she was exposed to the college campus, she knew what resources were
available to her and she was able to her first-generation student status as motivation (Graham,
2011).
During her undergraduate career, Graham also participated in the McNair program
(Graham, 2011). Rather than attending classes like in Upward Bound, Graham attended seminars
in regard to applying and succeeding in graduate school (Graham, 2011). Graham (2011) stated
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 12
that the seminars reviewed what graduate schools looked for in their potential students, how to
search for graduate programs, how to write personal statements and the transition from
undergraduate to graduate school. The McNair program provided Graham with the opportunity
to participate in summer research as well as be matched with a faculty mentor which assisted her
with networking (Graham, 2011). Graham (2011) stated that TRIO programs provided her with
the resources necessary for her to feel prepared to succeed professionally and personally in her
academic journey.
Areas of Improvement
Although TRIO and Other Educational Opportunity Programs have been successful, there
is room for improvement. Student Support Services works with at risk students through advising,
tutoring and other academic support in order to help retain and graduate at the students
participating in the program that they believe are at risk of not graduating (Grier-Reed &
Ganuza, 2012). Grier-Reed and Ganuza (2012) created a constructivist career course that would
help students that participate in the Student Support Services program gain self-efficacy in
regard to career decisions, because Student Support Services mainly focuses on academic
support. The goal of this course was that students would develop skills in self-reflection,
identifying their strengths and problem solving in order to be able to believe in their abilities
relating to career decisions (Grier-Reed & Ganuza, 2012). Towards the end of the course
students in the Student Support Services program were had more confidence in their abilities to
set goals, problem solve, plan and assess their strengths (Grier-Red & Ganuza, 2012). Deciding
what to study in college can be very difficult, which would only make deciding on a career path
more difficult. Connecting a constructivist career course such as the one Grier-Reed and Ganuza
created, with Student Support Services could help the program reach their goal of retaining and
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 13
graduating more students from low-income families, first-generation students and students with
disabilities.
Although more students from low-income families and first-generation students are
enrolling in college that does not mean that they will all graduate. TRIO and Other Education
Opportunity Programs are working towards making sure that all students from low-income
families and first-generation students have access higher education as well as making sure that
those that enroll graduate. The level of parents have received can influence high school
graduation and college enrollment rates (Ward, 2006). GEAR UP promotes a math program that
is family-focused which creates learning opportunities for parents and encourages their children
to take math courses at a higher level (Ward, 2006). Ward (2006) stated that in order to fill the
gap for scholarships, GEAR UP provided parents with information about the sequence of
academic courses, how to select colleges and how to apply for financial aid.
Unfortunately, there is limited funding for TRIO and Other Educational Opportunity
Programs. Grants are applied for every five years. Increasing funding for TRIO and Other
Educational Opportunity Programs could potentially continue to increase the college enrollment
communication, October 3, 2016) mentioned that the TRIO and Student Support Services
department tries to do the same amount of work however, because the grants are given every five
Conclusion
For over fifty years, TRIO and Other Educational Opportunity Programs have been
working towards increasing college enrollment and graduation rates among students from low-
income families and first-generation students. In order to continue to increase these rates TRIO
TRIO AND OTHER EDUCATIONAL OPPORTUNITY PROGRAMS 14
and Other Educational Opportunity Programs must be staffed with individuals who are capable
in order to make sure that mission and goals of the programs are accomplished (CAS, 2015). It is
also important that staff genuinely cares about what the program is working towards, that way
students realize that they have a support system that wants to see them succeed (D. Dickerson,
Many first-generation and low-income students enter college not knowing what to expect
because of lack of resources. Knowing what to expect when beginning your college career can
influence retention in college among first-generation and low-income students. Programs like
Upward Bound allow students to explore college campuses and take college level classes,
making their transition from high school to college much easier their first semester. As Graham
(2011) mentioned, participating in Upward Bound, which was structured, taught her how much
of her time she had to invest in her education in order to be succeed academically. When she
began her first year in college, she had more freedom in her schedule, but managing her time was
not as difficult as it would be for a first-generation student who did not participate in Upward
First-generation students may feel as if they are going through the application and
financial aid process alone because their families are unfamiliar with it. Including parents in this
process may also help motivate students to enroll in college. Programs like GEAR UP
collaborate with families in order to include them in the process as well as educate them on how
to help their children apply to college, choose which college to go to and what their options are
References
BU – Boston University: Mission Statement. (n.d.). Retrieved November 17, 2016, from
https://www.bu.edu/info/about/mission-statement/
Council for the Advancement of Standards in Higher Education. (2015). TRIO and Other
Education (Ed.), CAS professional standards for higher education (9th ed.). Washington,
DC: Author.
Graham, L. (2011). Learning a new world: Reflections on being a first-generation college student
and the influence of TRIO programs. New Directions for Teaching & Learning, 2011(127),
33-38. doi:10.1002/tl.455
Grier-Reed, T., Ganuza, Z., & Torres, V. (2012). Using constructivist career development to
NSCC - North Shore Community College: Mission, Vision and Values. (n.d.). Retrieved
Ward, N. L. (2006). Improving equity and access for low-income and minority youth into
doi:10.1177/0042085905282253