Nicole Jaber

NICOLE JABER

OBJECTIVES
Ambitious student with experience, time management and communication ability, desires to utilize strong speaking,
writing and relational skills in a communications position with a reputable company.

EDUCATION
Communications Major
Arizona State University- Arizona – Present

SKILLS
•Extremely Organized •Personable
•Fluent In Arabic •Outgoing
•Hard Worker •Determined
•Strong Verbal •Fast Learner
Communication

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 Nicole Jaber

EXPERIENCE
Quicken Loans- Detroit MI
Quality Excellence Assurance- 4/16/2017- Present
 Evaluate Calls
 Coach team members
 Provide data to leaders
 Schedule call calibrations
 Determine if all legal requirements are met on the phone call

Vendor Analyst-01/04/2016- 4/16/2017

 Verify Employment
 Answer calls
 Data Entry
 Process Documents
 Reach a daily goal
 Make phone calls daily
 Specialty Team

Aerotek- Detroit MI
Vendor Analyst-03/23/2015-01/04/2016
 Verify Employment
 Answer calls
 Data Entry
 Reach a daily goal
 Make phone calls daily
 Process Documents

Elegant Homes Realty• Dearborn, MI

Receptionist 08/2013 – 03/20/2015
 Answer phones
 Coordinated appointments to show marketed properties
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 Communicated with clients to understand their property needs and preferences

Men’s Warehouse• Dearborn, MI

CSA, 04/2012 to 08/2013
 Answered customer questions regarding store merchandise, department information and pricing
 Greeted customers and ascertained customers' needs
 Organized racks and shelves to maintain the visual appeal of the store
 Cleaned and organized the store, including the checkout desk and displays
 Answered customer telephone calls promptly and in an appropriate manner
 Booked wedding parties

Macy’s • Dearborn, MI
Fragrance Model, 04/2011 to 12/2011
 Welcomed customers into the store and helped them locate items.
 Promoted the cologne/perfume
 Responded to customer questions and requests in a prompt and efficient manner.
 Built relationships with customers to increase likelihood of repeat business.

Edible Arrangements • Dearborn Heights, MI

Customer Service Fruit Consultant, 05/2010 to 04/2011
 Answered Phones
 Took online orders
 Prepped Fruit
 Assembled baskets
 Wrapped and boxed arrangements
 Washed and sanitized dirty dishes

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