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A. Make notes D. Check cables J. Check the POST G.

Check for the problem in safe mode


B. Event viewer E. Trial and error H. Perform an auditory test K. Run a virus
C. C. Hardware settings F. Check RAM I. Notice the load time of the OS L. Listen to the computer

__________1. It is a troubleshooting is a big learning option and we can learn a lot when we face any kind of troubleshooting in our computer.
__________2. When you find a faulty component in your computer, check it with the other computers so that you can make sure whether the fault is in the component or not.
__________3. In the event viewer, you will find the error in your computer, determine what was changed before the problem occurred.
__________4. In case of any device failure, check all the cables of your computer such as data cables, power cable, internal circuitry cables and make sure that all these are plugged in and
working fine.
__________5. You will find the error or warning messages associated with any faulty hardware or software.
__________6. Check the hardware setting in the CMOS and in the device manager of the system and make all the device drivers up to date and all the cards plugged properly.
__________7. If the problem persists in safe mode, it is a fair bet that the operating system itself is to blame.
__________8. It is a listen to the CPU fan, this comes on a high speed when the CPU is working hard, and can tell you when the computer is working beyond its capacity.
__________9. This is generally the first or second thing that appears on a computer after turning on the power.
__________10. The computers on and running, play any decent length audio file (usually above 30 sec).
__________11. It is a common problem is a choppy or sluggish system.
__________12. The software may require more resources than the system can provide.
__________13.Many operating system, especially Windows, can conflict with new drivers.
__________14. It is a longer than usual load time may indicate error in the hard drive.
__________15. Performance problems can be caused by malware on the computer.

Who is the Father of the Computer?


Charles Babbage
What the meaning of HTTP?
Hyper Text Transfer Protocol
What is the meaning of WWW?
b. World Wide Web
What is the meaning of HTML?
Hyper Text Markup Language
Which part is the “Brain” of the computer?
CPU
What is the permanent memory built into your computer called?
RAM
Approximately how many bytes make one Megabyte?
One Million
Which of the following is not an output device?
Monitor
The capacity of your hard drive is measured in___.
Gigabytes
Which of the following is not an input device?
Keyboard
How much information can a CD (Compact Disk) usually store?
150 Mb
. BIOS stand for Basic Input/ Output System
True
Which device allows your computer to talk to other computers over a telephone line as well as access the internet?
d. Modem
Which of the following is an operating system you would be using on the computer?
Microsoft Windows
Physical components that make up your computer are known as:
Hardware
Which of these is a not computer manufacture?
Microsoft
Which of the following companies is famous for manufacturing computer processors?
Intel
DOS stands for_____.
Disk Operating System

Which of the following will you require to hear music on your computer?
Sound Card
What does RAM stands for___.
Random Access Memory

The speed of your on the Internet that host data that can be accessed by web browsers using HTTP is known as;
KBps
ISP stands for___.
Internet Service Provider

AOL stands for____.


America Online
Which of the following is not a method of accessing the web?
CPU
Internet Explorer is a____.
News Reader
It is a located in the upper – left corner of the following 2007 Microsoft office System programs.
Office Button
It is a document to another user by email or fax.
a. Prepare b. Send c. Print d. Publish
It is a document for distribution, through such tasks as adding a signature or encryption.
a. Prepare b. Send c. Print d. Publish
It makes the documents publicly available via a document server or a public web space.
a. Prepare b. Send c. Print d. Publish
It is a open document to disk under a different name.
a. Prepare b. Send c. Print d. Publish

1. POST __________________________________________
2. OS_____________________________________________
3. DMA___________________________________________
4. PIO ____________________________________________
5. CPU ____________________________________________

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