Professional Documents
Culture Documents
▪ Process of negotiating
▪ Someone with knowledge in a
services on behalf of someone
wide range of services
else
▪ Focus is on identification and
response to client’s needs
▪ Limited to early contacts
BROKERAGE/ ▪ Limited relationship between client
GENERALIST and case manager
▪ Appropriate when services in a
MODEL community are integrated
▪ Suitable when the need for
monitoring or advocacy is limited
▪ Case manager can support more
clients
FEATURES OF ▪ Effective for clients who can “work
the system”
BROKERAGE/
▪ Appropriate for clients who are
GENERALIST motivated
MODEL
CLINICAL/ ▪ Treatment and resource
acquisition
REHABILITATION
▪ Same individual provides
CASE both treatment and case
MANAGEMENT management
MODEL ▪ Often model used by default
ADVANTAGES
OF CLINICAL/ ▪ Effective for client’s with co-
occurring disorder
REHABILITATION ▪ May be more economical
CASE ▪ May be best ne combined
MANAGEMENT with another model
MODEL
▪ Meets at client’s home and in
ASSERTIVE client’s environment
COMMUNITY ▪ Focuses on problem of daily
living
TREATEMENT
▪ Requires frequent contact
CASE ▪ Shares caseloads with team
MANAGEMENT ▪ Provides long-term commitment
MODEL ▪ Relies on advocacy
FEATURES OF ▪ Includes direct counseling,
possibly including family
ASSERTIVE counseling
COMMUNITY ▪ Helps improve life skills and
TREATEMENTCAS coping abilities
E MANAGEMENT ▪ Includes specific time limits and
MODEL goals
DISADVANTAGES
OF ASSERTIVE ▪ Requires light caseloads
COMMUNITY ▪ May require team approach
TREATEMENTCAS
▪ May involve transportation time
E MANAGEMENT
MODEL
TYPICAL
SERVICES OF ▪ SUD treatment
ASSERTIVE ▪ Employment services
COMMUNITY ▪ Medical care
TREATEMENTCAS
▪ Support network
E MANAGEMENT
MODEL
SIX STEPS OF CASE
MANAGEMENT
▪ Assessing
▪ Setting and prioritizing