Professional Documents
Culture Documents
June.09
Terms 4- 7 Maintenance 11
FedEx Sign Standards JUNE. 09 2
Purpose Tools Tips
The FedEx brand is constantly working to build value with Along with this manual FedEx Global Brand Management Considerations for selecting your sign.
customers everyday. Signs are an excellent visual example of (Fedex GBM) provides other tools to assist in the identity and 1. Box or cabinet signs are preferred for exteriors. Use channel
the brand at work. procurement of compliant facility signs. letters only when codes require or on Hub locations.
2. Illuminated interior back wall signs are preferred to
The purpose of the FedEx Sign Standards Manual is to define Web Sites non-illuminated in customer locations.
guidelines that will aid users in the effective use of signs and www.fedex.com/signage 3. In administrative offices, non-illuminated dimensional signs
ensure compliance with FedEx Brand Standards. are preferred.
Electronic Media
FedEx signs are designed for optimal viewing. Factors such FedEx Express Sign Quick Reference Guide Long-Range Signs
as viewing distance, facility type, clearspace and placement FedEx Office Signing Guidelines Prominent signing demands extra attention to their selection
all work together to correctly support the FedEx identity. and placement. It is important that they be compatible in
This manual provides signing guidelines that will ensure scale with the architecture on which they are fixed and the
consistency in presentation of the FedEx brand across all FedEx neighborhood in which the facility is located. They should be
operating companies around the world. legible but unobtrusive, plainly visible but not overwhelming,
emphatic but not ostentatious.
Consider these factors: line of sight, traffic flow.
Middle-Range Signs
For many buildings, middle-range signs will be the major
identification. These signs are perhaps the most widely used.
Careful consideration must be given to insure the effectiveness
and appropriateness of the signs.
Consider these factors: line of sight, traffic flow, scale,
legibility, background.
Short-Range Signs
Primarily intended for pedestrian traffic, though usually small,
their size does not diminish their importance. Frequently,
short-range signs are the only identification of a facility that is
seen by people passing or entering the building.
Consider these factors: line of sight, size, obstructions.
FedEx Sign Standards JUNE. 09 3
Definition of Terms
Signature Elements Note that the “Express” descriptor is not used with signs.
Each Operating Company has its own identity defined by a
Wordmark
unique color, used with the wordmark, and a word describing
the service, descriptor. The arrangement of the wordmark and
descriptor create an operating company’s signature.
Preferred Signature
The preferred use of the elements is with the wordmark and
descriptor stacked vertically.
Wordmark
Signature
Descriptor
Alternate Signature Note that FedEx Express does not have an alternate layout. The
When issues prevent the use of the preferred layout, a Express descriptor is not used with signage, a secondary layout
horizontal, alternate layout may be used. is not needed.
FedEx Sign Standards JUNE. 09 5
Definition of Terms
Clear Space x
Each sign signature is designed for optimal viewing. The empty
“Clear Space” around the elements of the signature enhance x The Express descriptor is not used with signs.
the visibility of the signature.
X
“X” is the clearspace measurement for signs. It is defined as
the width of the downstroke of the letter “F” in “FedEx”.
x 1.78x
Clear Space for each Operating Company is shown in the
appropriate section of the FedEx Sign Standards Manual.
1.5x
.76x
2.94x
x
x
x
x
2.5x
Tagline
Typography element used in relationship with the FedEx
Express Signature.
Location Modifier
Typography element that specifies the function or offering of
a facility.
Participant Endorsement
Element used to identify FedEx Global Service Participant
(GSP) partners.
Modifier Bar
An element of signing that designates location, function,
service offering, or partner identity. The Modifier Bar is always
FedEx purple with reversed type.
Refer to pages 9 and 10 in this manual for the correct paint and
Colors vinyl match.
FedEx Purple FedEx Orange FedEx Green FedEx Red FedEx Blue
These custom colors have been developed to communicate the
FedEx identity.
FedEx Yellow FedEx Lt. Platinum FedEx Lt. Grey FedEx Grey
Typography
Typographical artwork has been created based on the Univers
45 typeface. For circumstances such as custom signs, when
abcdefghijklmnopqrstuvwxyz 123456789 Under special circumstances, Univers 55 and Univers 65 may
be used. Approval must first be obtained from FedEx GBM.
artwork has not been developed, the Univers 45 typeface can ABCDEFGHIJKLMNOPQRSTUVWXYZ Contact: Kevin Reasons / FedEx Global Brand Management,
be used. 901.434.5211 or kbreasons@fedex.com.
The registration mark is a legal element of the logo. In the US Preferred Signatures
a ® is used for the signature of all Operating Companies. In the US, “®” measuring .375” should be placed .375”
(9.52mm) to the right of the “x” and aligned with the base of
To determine registration for Fedex Express in other countries, the “x”.
review the individual sections for Express or GSP. For
further assistance regarding registration contact: Kevin
Reasons / FedEx Global Brand Management, 901.434.5211 or .375”
kbreasons@fedex.com.
Alternate Signatures
In the US, “®” measuring .375” should be placed .375”
(9.52mm) to the right of the descriptor and aligned with the
bottom of the descriptor.
.375”
Channel letters
In the US, “®” measuring .375” should be placed at half of its
diameter above the baseline of the “x, and half of its diameter
to the left of the edge of the “x”.
Seymour of Sycamore
Barnes Distribution BD1260 FedEx White
FedEx Sign Standards JUNE. 09 9
Specifications
FedEx Sign Standards JUNE. 09 10
Maintenance
Signs are at work 24 hours a day, all year long, through all Background What to look for to determine if sign needs to be replaced.
types of weather to promote the FedEx brand. To best represent Typical life of a sign is between 5-7 years (depending on Age of the sign
the company these signs must be clean and well maintained. climate and standard maintenance practices). Failures will Signs 5+ years old may be best to replace rather than repair.
Should any issues develop, take action immediately. typically begin to surface after this time.
Paint condition and paint cleanliness
Primary causes of sign failure include lack of maintenance Look for peeling, cracking or fading.
to the sign or poor construction of the sign. For example, one
lamp not burning for an extended period of time can overload Condition of Vinyl
the ballast shortening the life of that part. Look for peeling, bubbling, fading, cracking or brittle vinyl.
Signs should be cleaned at least once a year to assist in having Improper illumination
fewer failures. Lamp outages or neon outages could be simple light
outages or a sign that something is wrong electrically with
the sign.
Sign structure
Look for sign face damage, cracking, or missing portions of
the face. Sign should be securely attached to the building.
Fasteners
Screws, rivets, hinges should all be working properly.
Check for rust on these parts.
FedEx Sign Standards JUNE. 09 11
Sign Approval
All FedEx signs must display a consistent look. Compliant signs Need for Signs Process Approval Procurement
properly address the following key elements: (New or Existing Facility)
Artwork- signature, word mark, descriptor
Clear space FedEx GBM Aided Design
Materials- vinyl, paint Type of facility. Uses graphic designers to review A compliant sign layout will be Once the FedEx facility has agreed to the
GSP, Direct Serve, Hubs situations and provide compliant signs. e-mailed within 2-3 days of receiving layout the order procedure may begin.
Placement and Sizing e-mail: tgholston@tomjon.net all information.
World Service Center (WSC) (See Helpful Information) An e-mail containing the approved layout
Condition and Maintenance
International, Ground Facilities, will be e-mailed to the requestor and the
Freight Facilities, Other Operating appropriate vendor.
For questions regarding sign selection, placement or custom The ordering process should be conducted
Company facilities between the requestor and the FedEx
sizing, you may contact Kevin Reasons / FedEx Global Brand
Approved Vendor, Calaway Systems.
Management, 901.434.5211 or kbreasons@fedex.com.
Office and safety signs do not use this approval process. Helpful Information- the following items further aid in expediting Sign Procurement Contacts
For information regarding office and safety signs contact the approval process and providing an accurate layout. Express, Express GSP Tom Gholston
Donna Hillman/ Creative Sign Solutions, 901.386.3865 or • Type and location of facility. Custom Critical 770.218.8019
• Indicate if signs requesting are new or replacement signs. Trade Networks tgholston@tomjon.net
donnhillma@aol.com. Supply Chain Services
• Style numbers of signs requested, if known.
National LTL
• Photos of the facility, including entrance and main counter.
FedEx Office has a separate approval process. For information
(if applicable)
regarding FedEx Office Signing Guidelines contact Kevin Ground, Home Delivery Chris Holzer
• Measurements of proposed placement or measurements of SmartPost 412.859.5757
Reasons / FedEx Global Brand Management, 901.434.5211 or doors and windows for proper scale. christopher.holzer@fedex.com
kbreasons@fedex.com.
FedEx Sign Standards JUNE. 09 13
Global Service Participants (GSP)
Signs for FedEx Express must use the prepared Preferred Sign 2.333
Signature. Artwork for Signs and Print are not interchangeable.
.153 1.951 .23
.153 Note that FedEx Express does not have an alternate layout. The
Express descriptor is not used with signs, a secondary layout is
not needed.
.577
1
(x)
The width of the
downstroke of the “F”.
The registration mark is a legal element of the logo. Review Preferred Signature
the following pages to determine registration for Fedex A registration mark measuring 9.5mm high should be placed
Express in specific countries. For further assistance regarding half the distance (4.76mm) below the baseline of the “x” and
registration contact: Kevin Reasons / FedEx Global Brand aligned with the right edge of the “x”.
Management, 901.434.5211 or kbreasons@fedex.com. 4.76mm
Registered Trademark
9.5mm
Channel letters
A registration mark measuring 9.5mm should be placed at half
of its diameter above the baseline of the “x, and half of its
diameter to the left of the edge of the “x”.
Tag Line
A registration mark measuring 9.5mm high should be placed
Marque Déposée
half the distance (4.76mm) below the baseline and aligned
with the right edge of the “e”.
FedEx Sign Standards JUNE. 09 16
Registration
The following pages lists countries with the appropriate Country Element Registration Country Element Registration
registration mark for the FedEx wordmark and “The World On Albania FedEx Registered Trademark Bosnia- Hercegovina TWOT TM
Time” tagline.
Algeria • Registered Trademark Botswana FedEx Registered Trademark
If a country is not listed or if you have further questions
Andorra FedEx TM TWOT TM
regarding registration or registration placement contact: Kevin
Reasons / FedEx Global Brand Management, 901.434.5211 or TWOT Registered Trademark Brazil • Marca Registrada
kbreasons@fedex.com. Angola FedEx Registered Trademark Brunei • Registered Trademark
Anguilla FedEx Registered Trademark Bulgaria • Registered Trademark
• = The same registration mark TWOT TM Burkina Faso • Marque Déposée
for FedEx and TWOT Antigua & Barbuda FedEx Registered Trademark Burundi • Marque Déposée
TWOT= “The World On Time” tagline TWOT TM Cambodia FedEx Registered Trademark
Argentina • Marca Registrada TWOT Registered Trademark
Armenia TWOT TM Cameroon • Marque Déposée
Australia • Registered Trademark Cayman Islands FedEx Registered Trademark
Austria • ® TWOT TM
Azerbaijan TWOT Registered Trademark Central Africa Rep. • Marque Déposée
Bahamas • Registered Trademark Chad • Marque Déposée
Bahrain • Registered Trademark Chile • ®
Bangladesh FedEx Registered China • ® (Chinese)
TWOT TM Columbia • Marca Registrada
Barbados FedEx Registered Trademark Congo FedEx TM
TWOT TM Costa Rica • ®
Belarus • TM Croatia • Registered Trademark
Belgium, Cyprus • Registered Trademark
Netherlands,
Luxembourg • ® Czech Republic • OCHR-ZN
Belize TWOT TM Denmark • ®
Benin • Marque Déposée Djibouti • Marque Déposée
Bermuda TWOT TM Dominica FedEx Registered Trademark
Bhutan TWOT TM Dominican Republic • M.R.
Bolivia • Marca Registrada Ecuador ®
FedEx Sign Standards JUNE. 09 17
Registration
If a country is not listed or if you have further questions Country Element Registration Country Element Registration
regarding registration or registration placement contact: Kevin Egypt FedEx Registered Trademark Honduras • ®
Reasons / FedEx Global Brand Management, 901.434.5211 or
TWOT TM Hong Kong • Registered Trademark
kbreasons@fedex.com.
El Salvador • ® Hungary • ®
• = The same registration mark Estonia • Registered Trademark Iceland • Skrasett Vörumerki
for FedEx and TWOT Ethiopia • Registered Trademark India FedEx Registered Trademark
European Community • TM TWOT TM
TWOT= “The World On Time” tagline
Fiji FedEx Registered Trademark Indonesia FedEx Wettig Gedeponeerd
TWOT TM TWOT TM
Finland • ® Iran • Reg. Trademark (Persian)
France • Marque Déposée Ireland • Registered Trademark
Gabon • Marque Déposée Israel • Registered Trademark
Gambia • TM Italy • ®
Gaza District TWOT Registered Trademark Ivory Coast • Marque Déposée
Georgia FedEx Registered Trademark Jamaica • Registered Trademark
TWOT Registered Trademark Japan • Reg. Trademark (Japanese)
Germany • Eingetragene Warenzeichen Jersey FedEx Registered (Jersey)
Ghana • TM Jordan • Registered Trademark
Gibraltar FedEx Registered Trademark Kazakhstan TWOT Registered Trademark
Greece • Reg. Trademark (Greek) Kenya FedEx Registered Trademark
Grenada FedEx Registered Trademark TWOT Registered Trademark
Guam FedEx ® Kiribati FedEx Registered Trademark
Guatemala FedEx ® Korea (South) • Registered Trademark
TWOT TM Kuwait FedEx Registered Trademark
Guernsey FedEx Registered Trademark TWOT TM
Guinea • Marque Déposée Kyrgystan TWOT Registered Trademark
Guinea Bissau • Marque Déposée Laos TWOT Registered Trademark
Guyana FedEx Registered Trademark Latvia • Registered Trademark
TWOT TM Lebanon FedEx Marque Déposée
Haiti FedEx Marque Déposée (Haitian) TWOT TM
FedEx Sign Standards JUNE. 09 18
Registration
If a country is not listed or if you have further questions Country Element Registration Country Element Registration
regarding registration or registration placement contact: Kevin Lesotho • TM Niger • Marque Déposée
Reasons / FedEx Global Brand Management, 901.434.5211 or
Liberia FedEx Registered Trademark Nigeria FedEx Registered Trademark
kbreasons@fedex.com.
Liechtenstein • Eingetragene Marke TWOT Registered Trademark
• = The same registration mark Lithuania • Registered Trademark Norway • ®
for FedEx and TWOT Macau FedEx TM Oman • TM
TWOT Registered Trademark Pakistan FedEx Registered Trademark
TWOT= “The World On Time” tagline
Macedonia FedEx Registered Trademark TWOT TM
Malawi FedEx Registered Trademark Panama FedEx Marca Registrada
TWOT Registered Trademark TWOT Marca Registrada
Malaysia • Registered Trademark Papua New Guinea FedEx Registered Trademark
Maldive Islands FedEx TM Paraguay • Marca Registrada
Mali • Marque Déposée Peru • M.R.
Malta FedEx Registered Trademark Philippines FedEx Reg. Phil. Pat. Off.
TWOT TM TWOT TM
Mauritania • Marque Déposée Poland • ®
Mauritius FedEx Registered Trademark Portugal • M.R.
Mexico • ® Puerto Rico FedEx Registered Trademark
Moldova TWOT Registered Trademark TWOT TM
Monaco • Marque Déposée Qatar FedEx Registered Trademark
Mongolia FedEx Registered Trademark TWOT TM
Montserrat FedEx Registered Trademark Romania • Reg. Trademark (Romanian)
Morocco • Marque Déposée Russian Federation • Registered Trademark
Mozambique • TM Rwanda FedEx Marque Déposée
Namibia FedEx Registered Trademark St. Helena FedEx Registered Trademark
TWOT TM St. Kitts FedEx Registered Trademark
Nepal • Registered Trademark St. Lucia FedEx Registered Trademark
Netherlands Antilles • Wettig Gedeponeerd St. Vincent FedEx Registered Trademark
New Zealand • Registered Trademark San Marino FedEx Registered Trademark
Nicaragua FedEx ® Saudi Arabia • Registered Trademark
FedEx Sign Standards JUNE. 09 19
Registration
If a country is not listed or if you have further questions Country Element Registration Country Element Registration
regarding registration or registration placement contact: Kevin Senegal • Marque Déposée Turkey • Reg. Trademark (Turkish)
Reasons / FedEx Global Brand Management, 901.434.5211 or or Marque Déposée
Seychelles • Registered Trademark
kbreasons@fedex.com. Turkmenistan TWOT TM
Sierra Leone FedEx Registered Trademark
TWOT TM Turks & Caicos • Registered Trademark
• = The same registration mark
Singapore • Registered Trademark Tuvalu FedEx Registered Trademark
for FedEx and TWOT
Slovenia FedEx TM Uganda • Registered Trademark
TWOT= “The World On Time” tagline Ukraine FedEx Registered Trademark
Solomon Islands FedEx TM
Somalia FedEx TM TWOT TM
South Africa • Registered Trademark United Arab Emirates FedEx Registered Trademark
Spain • Marca Registrada TWOT TM
Sri Lanka FedEx Registered Trademark United Kingdom • Registered Trademark
TWOT TM United States • ®
Sudan FedEx Registered Trademark Uruguay • Marca Registrada
TWOT Registered Trademark Uzbekistan TWOT TM
Suriname • Wettig Gedeponeerd Vanuatu FedEx Registered Trademark
Swaziland FedEx Registered Trademark Venezuela FedEx Marca Registrada
TWOT TM TWOT TM
Sweden • ® Vietnam • Registered Trademark
Switzerland • Marque Déposée Virgin Islands (U.S.) FedEx ®
or Marca Depositata West Bank TWOT TM
Syria • TM Yemen (Southern) • Registered Trademark
Taiwan • Reg. Trademark (Chinese) Yugoslavia FedEx Registered Trademark
Tanzania • Registered Trademark (official language)
Thailand FedEx Registered Trademark Zambia • Registered Trademark
TWOT TM Zimbabwe • Registered Trademark
Togo • Marque Déposée
Tonga • Registered Trademark
Trinidad & Tobago • Registered Trademark
Tunisia • Marque Déposée
FedEx Sign Standards JUNE. 09 20
GSP Exterior Sign Menu
Cabinet Signs All measurements are for Visual Opening. Channel Letters
C= Participant Endorsement
The FedEx Sign Program features standard signs that meet the E100EC (Preferred) E101EC (Alternate) (Alternate) Channel Letters, “FedEx”- Illuminated
requirements of most facilities. Special circumstances may call 21”h x 216”w 18”h x 144”w E500E 24”h x 81”w E502E 54”h x 183”w
for custom solutions. In these cases, approval from FedEx GBM (533mm x 5486mm) (452mm x 3657mm) (609mm x 2057mm) (1372mm x 4648mm)
Illuminated Illuminated E501E 36”h x 122”w
must be obtained. Refer to page 12 for the approval process.
(914mm x 3099mm)
E520E (Alternate)
No Size Standard.
White and Orange Channel Letters
Use on Dark Backgrounds
E140EC (Alternate)
32”h x 49”w
(813mm x 1244mm)
Illuminated, Double Sided
Directional Signs
D410E
D430E (Customer Parking)
24”h x 48”w at 60” OAH Customer Employee D431E (Employee Parking)
(609mm x 1219mm at 1524mm OAH) Parking Message
Visitor Parking D432E (Custom Message)
D411E
24”h x 21”w (609mm x 533mm)
36”h x 60”w at 72” OAH
Post Available Upon Request.
(914mm x 1524mm at 1830mm OAH)
Single Face Only.
V802E or V802ES
5”h x 17”w, (127mm x 432mm)
White, Apply to Glass Doors W320E (Alternate)
30”h x 72”w
(762mm x 1830mm)
V803E
8”h x 19”w, (203mm x 483mm)
Apply to Wood or Metal Doors
V804 or V804S
4” Letter ht. x 46”w
(100mm x 1168mm), White Wordmark Only (Preferred)
V806 or V806S F200E Dimensional, Simulated Brass 14”h x 47”w (356mm x 1194mm)
6” Letter ht. x 69”w F201E Dimensional, Simulated Brass 21”h x 71”w (533mm x 1803mm)
(152mm x 1753mm), White F210E Dimensional, Simulated Chrome 14”h x 47”w (356mm x 1194mm)
F211E Dimensional, Simulated Chrome 21”h x 71”w (533mm x 1803mm)
V807 or V807S
1” Letter ht. x 120”w F220E Dimensional, Corporate Colors 14”h x 47”w (356mm x 1194mm)
(25mm x 3048mm), White F221E Dimensional, Corporate Colors 21”h x 71”w (533mm x 1803mm)
V808 or V808S
1” Letter ht. x 90”w
(25mm x 2286mm), White
FedEx Sign Standards JUNE. 09 22
GSP Exterior Sign Scenarios
The following scenarios will assist in your sign selection. Refer Preferred Scenario GSP
to the sign menus for sign dimensions when ordering. The Participant endorsement must be on the exterior of the
building.
Landlord restrictions or local/city codes may require special E100EC Series Center sign over doors.
sign layouts.
2" (51mm)
4" (100mm)
Street 0000
Numbers V806
4" (100mm)
V800E
V801E
72" (1830mm)
4" (100mm)
Maintain proximity
with entrance.
Street
Numbers 0000
Align signs with the top of the door.
E110EC
V806
V800E
V801E
4" (100mm)
FedEx Sign Standards JUNE. 09 23
GSP Exterior Sign Scenarios
The following scenarios will assist in your sign selection. Refer Alternate Scenario GSP
to the sign menus for sign dimensions when ordering.
0000
4" (100mm)
V800E
V801E
72" (1830mm)
Alternate Scenario GSP
If circumstances prevent the Participant Endorsement from
being used on the exterior of the facility then it must be
included on the primary interior sign.
W310E Series Street Numbers
00000
V800E
V801E
72" (1830mm)
V806
FedEx Sign Standards JUNE. 09 24