Michele Lockleair

Skills
CUSTOMER SERVICE
· Provide Proactive Service (go to customer to offer help and services)
· Instruct customers on library resources and equipment
· Provide Reference assistance and Reading Advisory service
· Instruct customers on E-books and E-audio services

PROGRAMMING
· Plan and implement Adult Programs
· Plan and implement Children/Teen Programs
· Instruct customers one-on-one and in class setting on computer basics and technology

COLLECTION DEVELOPMENT
· Assist with weeding projects using Collection HQ, CREW, and MUSTIE methods
· Process discards and donations
· Submit replacement request orders
· Merchandize and maintain displays

MANAGEMENT
· Serve on committees
· Work collaboratively on projects
· Design Assessment Surveys to measure satisfaction of services and programs
· Create monthly reports
· Serve as Person-in-Charge

GENERAL SKILLS
· Excellent communication and writing skills
· Creative
· Motivated and detail-oriented
· Team oriented
Career History
CUMBERLAND COUNTY PUBLIC LIBRARY MAY 2015 - CURRENT
Headquarters Branch Library, General Associate June 2018 - Current
Cliffdale Regional Branch, Youth Services Associate September 2017 – June 2018
West Regional Branch, Information Services Associate August 2016 – June 2017
Hope Mills Branch, Library Page May 2015 – August 2016

FAYETTEVILLE CHRISTIAN SCHOOL, ASSISTANT TEACHER OCT 2013 – MAY 2015

INTERNSHIPS SEP 2013 – MAY 2014

University of NC – Pembroke, Campus Recreation
Fayetteville Cumberland Parks and Recreation

CROSS CREEK CHIROPRACTIC CLINIC, MEDICAL OFFICE ASSISTANT APR 2011 – JAN 2012

Education
MASTERS (MLIS)| UNC-GREENSBORO, GREENSBORO NC DEC 2016
Major: Library and Information Studies
BACHELOR OF SCIENCE | UNC-PEMBROKE, PEMBROKE NC MAY 2014
Major: Exercise and Sports Science, Recreation Management

Volunteer Experience
DSS JOB FAIR
· Helped participants to create resumes, fill out job applications, and print resumes from thumb drives

HOMESCHOOL LIBRARIAN
· Set up a library catalog for homeschool group using Libib online to provide users the ability to search,
place holds, and check out materials
· Sorted, cataloged, tagged, and shelved all holdings
· Purchased new books within set budget

FAYETTEVILLE CHRISTIAN SCHOOL SENIOR MISSIONS SPAGHETTI DINNER FUNDRAISER

MONEY COORDINATOR
· Created an excel workbook to track tickets sold, money raised per student, expenses, profits
· Collaborated with school accountant to post deposits to students accounts
· Scheduled parent volunteers

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Professional Development
· PIC and Security Training
· Ryan Dowd’s Homeless Training
· RA for Kids and Teens
· Access Made Simple; Microsoft Publisher
· Collection Development and Weeding
· Using Pop Culture to Create Great Library Programs
· Financial Literacy Training through Consumer Financial Protection Bureau (CFPB)
· Full list available

Certifications, Honors, and Memberships

· April-June 2016 Quarterly Employee Achievement Award (HPM)
· Member, NCLA
o Public Library Section, Adult Services and Outreach Committee
· Member, Alpha Chi National Honor Society
· Member, Phi Theta Kappa Honor Society

Academic Profile
HTTPS://MDLOCKLE.WORDPRESS.COM/
· Collection Management Policy
· Database Selection Project
· Grant Writing
· Database Tutorials
· Leadership and Management Treatise
· Needs Assessment Project
· Trends and Issues in Virtual Communities
· Action Research
· Flipped Instruction

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