INTRODUCTION 3

PHYLOSOPHY 4

MODULAR SOLUTION 5

PLANNING 8

STANDARD INSTALLATION 10
STANDARD COSTS 11

MODULE BREAKDOWN 12

TECHNICAL SUPPORT 13
Since 2004, e4Soft has been striving to create a
partnership relationship with all its clients. Our
mission is to come up with comprehensive but simple
data processing solutions to accommodate the high
employee turnover rate in the recreation industry.

Whether you are managing a fitness, sports or ski

centre, you have the same objective: to optimize
management while minimizing the time you spend
managing.

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We are aware that data processing is not your core
activity and never will be, otherwise you would become
our competitor.

You want to worry about your system as little as

possible, but this technology is what it is. That is why
we have implemented all the tools you need to make
you feel as if we are always right beside you. This way,
you will have the impression that you have a data
processing team in your office without the
inconvenience.
We want each of our clients, without exception, to Stop stressing
become a point of reference.

You don’t want to spend hours training your personnel?

Our solution is wizard operated. If you can answer the
questions asked by our software, then you can operate it.
Do you nevertheless want to limit the adaptation time ?
You have the choice of different membership wizards.
The simple form let you make the sale on paper and
processing data afterward. The semi assisted form let the
user complete the clients information and the first
payment, the administration complete then the folder. The
assisted form where everything is done with the customer
in front of the user.
We have also integrated a complete and very
sophisticated security management system which enables
you to define operating limits for each employee. Easy to use

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The e4Soft software suite proposes proven member, client and guest management,
access control, courses, coaches and booking. Our solution relies on a programming
language that enables it to meet the needs of both small and larger ski centres. The
underlying data base, which complies with SQL norms, is free of charge for our
clients. However, if you prefer, you can also use our solution on SQL server,
Oracle, Informix or any other known data base in native mode. Nothing but
advantages for you.

Membership
Sophisticated member management with the possibility of follow-up for your
marketing department. Custom printing for your membership cards adapted to your
needs, including banking card-type passes. We can use RFID cards or biometrics.
Integrated management for the monthly payment of membership fees by pre-
authorized payments to banking services (EFT).

Access control
The access control can manage a little club having just a turnstyle but also a 24 hours
fitness with more that ten doors to manage. But our access control system is mostly a
customer relationship management (CRM), you will be surprise how our system will
enhance your customer satisfaction.

5
Boutique/Bar
Comprehensive product management with inventory management and product order
assistance. Sales and statistics reports by product and product group. Management
of advanced bar codes.

Credit or debit cards payments

The point of sale integrates payment by credit card (Visa, Mastercard, Amex) or
debit card to any bank you do business with. Transactions are processed by TCP-
IP and each operation takes less than 3 seconds (depending on Internet speed). This
is where you start saving because you no longer have to rent a point of sale terminal.
In most cases, you will also benefit from a preferential rate for your operations.

Booking
The booking module makes it possible to reserve a private lesson in less than 7
seconds. You can program a text message booking confirmation on your client’s cell
phone.

Coachs
You can manage your monitors’ schedules for the monitors’ own personal planning
and to include their timetable in the reservation schedule. If you use e4Punch, you
can also produce reports on the hours worked and export them to send them to your
payroll service.

Group courses
You can define all courses with as many different levels as you like. You can create
several groups for the same course. The system manages possible conflicts over the
number of weeks planned during course booking.

6
Messaging
Manage the relation with your client with our messaging module. Your client can
register a message while you are outside de centre and he will have your answer
automatically on his next check-in. You can program automtic messages (credit card
expiration, birthday,....) with the actions that you want that the front desk takes.

Management and security

Product configuration and point of sale operations are managed centrally. The
system supervisor himself can determine each employee’s security level including
specific fields or phrasing. For each work station, the supervisor decides which
specialized point of sale system to use. Possibility of using configuration groups to
simplify security configuration.

Statistics and reports

The report and statistics module is delivered with the reports requested the most
frequently by ski centres. Each new report added by our team is put at the ski
centres’ disposal at each update (if you have subscribed for technical support). A
report writer is included with this module. It enables you to create your own
requests and your own reports. There’s no need to wait for our team to intervene.
You remain the owner and master of your data. All data selected is exportable in
excel, word and xml format.

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 (f) Evaluation and documentation of data processing equipment (optional) 1h
(e) Access control workstation installation with the database 2h
(e) Administration workstation installation 1h
(e) Initial configuration of the software (basic parameters) 2h
(x) Staff training (excluding the administration staff) 3h
(x) Administration staff training 2h
(c) staff self training 21 h
(e) Production launch 1h

Expected delay for acquisition, equipment installation 33h

(approximately 5 work days, about 2 calendar weeks)

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 Tiroir caisse (pour les tiroir en configuration rs232)
Imprimantes (Billet, ticket de caisse, Contrat « passe de saison » et passe de saison)
Lecteur de code à barre (cafétéria, bar, boutique)

We have based our planning on an installation of 2 work stations with one hosting the database.

Planned tasks are rarely executed for 7 consecutive hours in a day.

Certain tasks may run concurrently.

The absence of delays between consecutive tasks is rare.

We consequently advise you to expect a waiting period of 2 calendar weeks for the
implementation of our solution.

(c) done by the client

(f) done by the equipment supplier
(e) done by e4Soft
(x) involves e4Soft and the client

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 Access control : Sales :
e4Control e4Members
e4Fin

All the 3 modules can be installed on the same workstation

The access control workstation must be equiped by 2 RS-232 ports
The access control workstation must be dedicated to the e4Soft suite for an optimal
performance.

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 Additionnal
Module Licence workstation
e4Members 1 450,00 $ 290,00 $
e4POS 0,00 $ 0,00 $
e4Report 0,00 $ 0,00 $
e4Rental 0,00 $ 0,00 $
e4Event 0,00 $ 0,00 $
e4Planning 0,00 $ 0,00 $
e4Job 0,00 $ 0,00 $
e4Messages 0,00 $ 0,00 $
e4Fin 1 200,00 $ 0,00 $
e4Control 1 450,00 $ 0,00 $

Training 6 hours at 85$/hour 510,00 $

Total 4 610,00 $ 290,00 $

Before taxes 4 900,00 $

Taxes 630,88 $
Total 5 530,88 $

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e4Members 1 0 1 2
e4POS 0 0 0 0 0 0
e4Report 0
e4Rental 0 0
e4Event 0 0
e4Planning 0 0
e4Job 0
e4Messages 0 0 0
e4Fin 1 1
e4Control 1 1

By workstation
Bar 0
Restaurant 0
Boutique 0
Courses management 0
Rental 0
Sales 1
Administration 1 (General manager, controler)

Number of workstations 2
All the modules can be installed on the same workstation

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At e4Soft, we believe that after-sales service is a software program’s key to success. We
consider it to be our greatest competitive edge. You have access to technical support 24/24, 7/7,
365 days a year through these different tools.

On line
Submit a request for assistance via our support
site at http://e4soft.helpserve.com. A technician
will take charge of your request within 4
business hours. You can track your requests,
consult a knowledge database and download
updates at your convenience.
You can also access training, presentation or
question and answer videos (a picture tells a
thousand words) at any time at
http://screencast.com/users/e4soft.

By phone
If you have urgent blocking issues, you can call
us from 6a.m. to 11p.m. Monday through
Friday, and from 8a.m. to 5p.m. (EST) on
weekends and holidays at
(514) 907-1328

Your satisfaction is our priority

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What does technical support include ?

access to the support site;

access to support/training videos;
knowledge database via Internet;
hot-line;
access to forums;
remote handling by the technical support team;
free updates of all your modules;
download of remedial versions via Internet;
development of suggestions retained within the framework of the solution’s evolution;
20% discount on your requests for custom development.

What is not included in technical support:

software training
reinstallation after reformatting
reinstallation after changing computers
assistance subsequent to network or equipment problems

FOR ONLY 20%/YEAR OF THE COST

OF THE SOFTWARE PURCHASED

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