Professional Documents
Culture Documents
Do you serve seniors who have already moved into assisted living,
enriched living and memory care facilities?
Yes. We serve seniors wherever they live. We have many clients in senior
care facilities.
Our Services
What does the term “companion care” mean?
This term refers to nonmedical assistance including but not limited to social
companionship, housekeeping, meal preparation, transportation, laundry,
errands, chores, medication reminders and respite care.
What times of the day, week and year do you provide services?
24 hours a day, 7 days a week, 365 days a year
How does the company ensure I am getting the best quality service
from my caregiver?
After we assign a caregiver to a client we follow up in various ways,
including: phone calls to ensure clients are satisfied; scheduled client visits
at least every other month; unscheduled client visits for impromptu
observations; written client surveys. Finally, we always encourage clients
and their families to let us know if they are unhappy with our caregivers in
any way.
If a caregiver has prepared a meal for me, does the caregiver have
to eat with me?
No. You have no obligation to provide meals to our caregiver, and they do
not expect to take meals with you. However, if you prefer to enjoy a meal
together, you may feel free to ask our caregiver to join you.
Our Caregivers
What qualifications do you look for when you hire caregivers?
First and foremost, we look for people who are caring and enjoy serving
others. We then identify those who are honest, reliable and personable. We
look for experience (personal and/or professional) caring for seniors and
people with disabilities. We seek people who have experience caring for
seniors with Alzheimer’s Disease and other dementias.
Getting Started
How do I begin services?
We can start on very short notice by having a fact gathering meeting to gain
a clear mutual understanding of expectations. This can be done immediately
any time of day convenient for our client. Once a Plan of Care is developed
and a Service Agreement is signed, we can begin. This whole process can
normally be completed within a few hours of us being contacted.