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In the United States and Canada, the Bell System established in the 1940s a
uniform system of identifying central offices with a three-digit central office code,
that was used as a prefix to subscriber telephone numbers. All central offices
within a larger region, typically aggregated by state, were assigned a common
numbering plan area code. With the development of international and transoceanic
telephone trunks, especially driven by direct customer dialing, similar efforts of
systematic organization of the telephone networks occurred in many countries in
the mid-20th century.
History[edit]
Tivadar Puskás
In the era of the electrical telegraph, post offices, railway stations, the more
important governmental centers (ministries), stock exchanges, very few nationally
distributed newspapers, the largest internationally important corporations and
wealthy individuals were the principal users of such telegraphs.[2] Despite the fact
that telephone devices existed before the invention of the telephone exchange, their
success and economical operation would have been impossible on the
same schema and structure of the contemporary telegraph, as prior to the invention
of the telephone exchange switchboard, early telephones were hardwired to and
communicated with only a single other telephone (such as from an individual's
home to the person's business[3]).
As with the invention of the telephone itself, the honor of "first telephone
exchange" has several claimants. One of the first to propose a telephone exchange
was Hungarian Tivadar Puskás in 1877 while he was working for Thomas
Edison.[4][5][6][7][8] The first experimental telephone exchange was based on the
ideas of Puskás, and it was built by the Bell Telephone Company in Boston in
1877.[9] The world's first state-administered telephone exchange opened on
November 12, 1877 in Friedrichsberg close to Berlin under the direction
of Heinrich von Stephan.[10] George W. Coy designed and built the first
commercial US telephone exchange which opened in New Haven, Connecticut in
January, 1878. The switchboard was built from "carriage bolts, handles from teapot
lids and bustle wire" and could handle two simultaneous conversations.[11] Charles
Glidden is also credited with establishing an exchange in Lowell, MA. with 50
subscribers in 1878.
In Europe other early telephone exchanges were based in London and Manchester,
both of which opened under Bell patents in 1879.[12]Belgium had its
first International Bell exchange (in Antwerp) a year later.
When a calling party lifted the receiver, the local loop current lit a signal lamp near
the jack.[14] The operator responded by inserting the rear cord (answering cord)
into the subscriber's jack and switched her headset into the circuit to ask, "Number,
please?" For a local call, the operator inserted the front cord of the pair (ringing
cord) into the called party's local jack and started the ringing cycle. For a long
distance call, she plugged into a trunk circuit to connect to another operator in
another bank of boards or at a remote central office. In 1918, the average time to
complete the connection for a long-distance call was 15 minutes.[14]
Early manual switchboards required the operator to operate listening keys and
ringing keys, but by the late 1910s and 1920s, advances in switchboard technology
led to features which allowed the call to be automatically answered immediately as
the operator inserted the answering cord, and ringing would automatically begin as
soon as the operator inserted the ringing cord into the called party’s jack. The
operator would be disconnected from the circuit, allowing her to handle another
call, while the caller heard an audible ringback signal, so that that operator would
not have to periodically report that she was continuing to ring the line.[15]
Most urban exchanges provided common-battery service, meaning that the central
office provided power to the subscriber telephone circuits for operation of the
transmitter, as well as for automatic signaling with rotary dials. In common-battery
systems, the pair of wires from a subscriber's telephone to the exchange carry 48V
(nominal) DC potential from the telephone company end across the conductors.
The telephone presents an open circuit when it is on-hook or idle.[18]
In the largest cities, it took many years to convert every office to automatic
equipment, such as a panel switch. During this transition period, once numbers
were standardized to the 2L-4N or 2L-5N format (two-letter exchange name and
either four or five digits), it was possible to dial a number located in a manual
exchange and be connected without requesting operator assistance. The policy of
the Bell System stated that customers in large cities should not need to be
concerned with the type of office, whether they were calling a manual or an
automatic office.