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This document provides updated information regarding the official Windows FAO deployment kits to authorized deployers. It does not
replace or represents deployment training.
CIO is going to implement a new centralized computer deployment strategy this year based on System Center Configuration Manager. The new FIELD kit image
is now transferred overnight to all the local servers in the Decentralized Offices and updated automatically when a new change is introduced from CIO. The new
deployment system will allow you to perform operating system installations in a more standardized and controlled manner in your Regional Office and in all the
Decentralized Offices in your region.
This task sequence runs a task sequence that will format the content of the hard disk before applying a new instance of Windows 7. It is fundamental to backup
the PC if it contains any data that need to be kept.
Backup of the old computer available and tested, in case of redeployment or replacement of an existing computer.
Deployment CD or USB stick must be up to date. Take note of the last time you created the CD or the USB stick (a good practice is to label it with the
date of creation), and compare it with the date of the ISO file on \\hqwprdpr1.hq.un.fao.org\DeployCD\FIELD. If the ISO file is newer, recreate the
deployment CD or USB stick before attempting the deployment.
Additional Software and Hardware devices compatibility. Always get a list of all software that the user will need to have after the computer has been
redeployed and make sure the software is compatible with the operating system you are going to install, and compatible device drivers are available on
the new platform.
The computer is ready for deployment. There are a few known conditions that can cause the Installation Task Sequence to fail. Check them before
starting the deployment:
Delete the C:\MININT and C:\_SMSTaskSequence folders. These may be residuals of previous deployments on the same machine and cause
the new deployment to fail.
Check the system time and date. If the internal watch is not set to the correct date and time, authentication on the network will fail when you
boot from the deployment CD and you will not be able to start the deployment.
Boot from the deployment USB key. At the first menu screen press F8 to exit to a Command Prompt and run the following set of commands:
1) diskpart
2) list disk
3) select disk ? ( ? = should be the first disk, normally 0 )
4) clean
5) create partition primary
6) select partition 1
7) active
8) format fs=ntfs quick
9) exit
Restart your PC and try to perform the deployment procedure once more.
PLEASE NOTE THAT WINDOWS 10 KIT CAN BE INSTALLED ONLY ON THE FOLLOWING MODELS: HP EliteDesk
G1, G2 and G3, HP Elitebook G1, G2, G3 and G4. All other previous models can only be installed with Windows
7 kit!
Deployment instructions
6. Click on Next
field.un.fao.org\AccountName
rlc.un.fao.org\AccountName
rap.un.fao.org\AccountName
rne.un.fao.org\AccountName etc etc..
Please note that this task sequence is only available in Regional Offices.
This procedure will automatically perform a backup of the users’ data, will install the operating system and will perform a restore of the data. This task
sequence is experimental and it is prone to errors / bugs. It is imperative to proceed with a computer backup for safety before proceeding with the
execution of this task sequence!!!
Please note that in case of failure of the refresh procedure, it will not be possible to re run the refresh task sequence a second time, as it would delete the
existing users data!
Should you experience a task sequence failure navigate to the c:\ drive and backup the content of the c:\userstate folder. This folder contains all the original
profiles of the pc. Once a full backup of this folder has been performed you can run a bare metal installation and then restore the content of the userstate
folder into the users profiles.
Additional Software and Hardware devices compatibility. Always get a list of all software that the user will need to have after the computer has been
redeployed and make sure the software is compatible with the operating system you are going to install, and compatible device drivers are available on
the new platform.
The computer is ready for deployment. There are a few known conditions that can cause the Installation Task Sequence to fail. Check them before
starting the deployment:
Delete the C:\MININT and C:\_SMSTaskSequence folders. These may be residuals of previous deployments on the same machine and cause
the new deployment to fail.
Post-Deployment Tasks
Verify the deployment completed successfully. Some small problems during the deployment can be fixed after the deployment is completed, others
require to fix the root cause and the restart the deployment. It is fundamental to assess whether the deployment completed successfully, as many
issues in this stage may generate instability on the long run and will inevitably increase the support calls generated by this computer. Here are a few
things to check to assess whether the deployment completed successfully:
Drivers are all installed. Use the Computer Management tool (right click My Computer -> Manage) to look at the Device Manager component.
Look for any question or exclamation marks to reveal missing drivers problems. In case of problems, grab a screenshot and report them to the
Service Desk as a deployment issue. (This is very important in order to correct the standard installation kit and avoid that the problem occurs
again in future.)
The video resolution is high. When the Video Card drivers fail to install you will notice that the resolution of the screen is set to a low value. This
is an easy indication that something went wrong in the video card driver installation.
Install all required applications. It is recommended that you install all required applications before restoring user data. Many standard applications are
present under Application Catalog, including Office Language Packs, cleared free software, tools and so on.
Restore user data (if some files are missing after the automatic restore)
Computers ordered since 2014 comes with a pre-deployed 64 bits FAO standard Kit. Below you will find some simple steps to perform the initial configuration
of these machines:
Supported hardware
Note on Task Sequence: a Task Sequence is a set of instructions built to configure computers in FAO as per predetermined standards and IT security policies.
Failures of the task sequence will cause malfunctions of the computer, so please pay particular attention to the chapter “Post-deployment Tasks”.
Local credentials
Planson’s predeployed computers have the following local account that can be used to access the PC:
Username: faouser
Password: Faouser!
Username: ISDSupport
Password: R3moteHelp