Professional Documents
Culture Documents
MOTOTRBO™ PORTABLE
DP4800e
DP4801e
DP4601e
DP4600e
DP4400e
DP4401e
BASIC
SERVICE MANUAL
TM
iii
Foreword
This manual covers all models of the DP Series Portable Radios, unless otherwise specified. It includes all the information
necessary to maintain peak product performance and maximum working time, using levels 1 and 2 maintenance
procedures. This level of service goes down to the board replacement level and is typical of some local service centers,
self-maintained customers, and distributors.
For a list of Motorola-approved antennas, batteries, and other accessories, visit the following web site:
http://www.motorolasolutions.com
For a list of Motorola TIA 4950 approved radio models, antennas, batteries, and other accessories,
please refer to UL Safety manual MN001111A01 enclosed with your radio.
TIA 4950
The radio models listed in UL Safety Manual MN001111A01, when properly equip with the battery PMNN4489_, is certified
for use per the classification below:
• Classification Rating Division 1, Class I, Groups C, D; Class II Group E, F, G; Class III. T3C.
Tamb = -25°C to +60 °C.
• Classification Rating Division 2, Class I, Groups A, B, C, D.
Document Copyrights
No duplication or distribution of this document or any portion thereof shall take place without the express written permission
of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic
or mechanical, for any purpose without the express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is
assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve
readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product
or circuit described herein; nor does it cover any license under its patent rights nor the rights of others.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective
owners.
© 2016 Motorola Solutions, Inc.
All rights reserved.
v
Document History
The following major changes have been implemented in this manual since the previous edition:
Notes
Table of Contents vii
Table of Contents
Foreword ........................................................................................................iii
Product Safety and RF Exposure Compliance ........................................................................................... iii
TIA 4950 ..................................................................................................................................................... iii
Computer Software Copyrights .................................................................................................................. iii
Document Copyrights ................................................................................................................................. iii
Disclaimer...................................................................................................................................................iv
Trademarks ................................................................................................................................................iv
List of Figures
List of Tables
Table 1-1. Radio Frequency Ranges and Power Levels ....................................................................... 1-1
Table 2-1. Recommended Test Equipment ........................................................................................... 2-1
Table 2-2. Service Aids ......................................................................................................................... 2-2
Table 2-3. Pin Configuration of Side Connector .................................................................................... 2-4
Table 3-1. Initial Equipment Control Settings ........................................................................................ 3-1
Table 3-2. Front Panel Access Test Mode Displays .............................................................................. 3-4
Table 3-3. Test Environments................................................................................................................ 3-5
Table 3-4. Test Frequencies .................................................................................................................. 3-5
Table 3-5. Test Frequencies .................................................................................................................. 3-6
Table 3-6. Transmitter Performance Checks......................................................................................... 3-7
Table 3-7. Receiver Performance Checks ............................................................................................ 3-9
Table 4-1. Software Installation Kits Radio Tuning Setup ..................................................................... 4-1
Table 5-1. Lead Free Solder Wire Part Number List ............................................................................. 5-4
Table 5-2. Lead Free Solder Paste Part Number List ........................................................................... 5-4
Table 5-3. Full Keypad Model Exploded View Parts List ..................................................................... 5-40
Table 5-4. Limited Keypad Model Exploded View Parts List ............................................................... 5-43
Table 5-5. Non Keypad Model Exploded View Parts List .................................................................... 5-46
Table 5-6. Additional Part List Table.................................................................................................... 5-48
Table 5-7. Torque Specifications for Screws ....................................................................................... 5-51
Table 6-1. Power-Up Error Codes ......................................................................................................... 6-2
Table 6-2. Operational Error Codes ...................................................................................................... 6-4
List of Tables xiii
Related Publications
IMPRES Adaptive Single-Unit Charger User Manual ..................................................................6816787H01
IMPRES Adaptive Multi-Unit Charger User Manual ....................................................................6816789H01
IMPRES Adaptive Multi-Unit Charger Service Manual ................................................................ 6871357L01
Remote Speaker Microphone User Manual................................................................................. 6871003L01
IMPRES Remote Speaker Microphone User Manual .................................................................. 6871004L01
UL Safety Manual ..................................................................................................................... MN001111A01
xiv Related Publications
Introduction: Notations Used in This Manual 1-1
Chapter 1 Introduction
These digital radios are among the most sophisticated two-way radios available. They have a robust
design for radio users who need high performance, quality, and reliability in their daily
communications. This architecture provides the capability of supporting a multitude of legacy and
advanced features resulting in a more cost-effective two-way radio communications solution.
1-2 Introduction: Radio Description
Antenna
Side Button 2
LCD
Side Button 3
Menu Navigation Key
Front Buttons
Keypad
• SPEAKER – Outputs all tones and audio that are generated by the radio (e.g. features like
keypad tones and voice audio).
Antenna
• SPEAKER – Outputs all tones and audio that are generated by the radio (e.g. features like
keypad tones and voice audio).
Antenna
Side Button 2
Side Button 3
Model No.Example : MD H 5 6 J D N 9 R A 1 A N
Position : 1 2 3 4 5 6 7 8 9 10 11 12
AZ: Asia
LA: Latin America
AA: North America
MD: Europe Unique Variation
N: Standard Package
H: Portable
Version Letter
DP4000e Model Series: 56
Feature Level
1: Standard w/ UL
Band 2. Non-UL
J: 136-174 MHz
K: 300-360 MHz
N: 350-400 MHz
R: 403-527 MHz Primary System Type
A: Conventional
B: Trunking
Power Level C: Analog Only
C: 1.0,2.0,2.5 or 3.5 Watt
D: 3.5, 4.0 or 5.0 Watt
Primary Operation
R : GNSS, WiFi & Bluetooth
Physical Packages V : Basic (No WiFi, No GNSS,
C: Plain Model No Bluetooth, No embedded GOB
N: Color Display FKP
Q: Color Display LKP
Channel Information
8: Variable/Programmable Channel Spacing
w/ unique # of channels
9: Variable/Programmable Channel Spacing
1.5 Specifications
General Full Keypad Limited Keypad Non Keypad
DP4800e/ DP4601e/ DP4400e/
DP4801e DP4600e DP4401e
Dimensions (HxWxT) w/ PMNN4406_ Core 130.3 x 55.2 x 130.3 x 55.2 x 130.3 x 55.2 x
Slim Li-Ion (1500 mAH) 35.8 mm 34.3 mm 34.3 mm
Average battery life at 5/5/90 duty cycle with battery saver enabled in carrier squelch and transmitter
in high power.
Core Slim Li-Ion (1650 mAH) Analog: 11.5 hrs Analog: 11.5 hrs Analog: 11.5 hrs
Digital: 15.5 hrs Digital: 15.5 hrs Digital: 15.5 hrs
IMPRES Hi-Cap Li-ion Analog: 16.0 hrs Analog: 16.0 hrs Analog: 16.0 hrs
Non-FM (2250 mAH) Digital: 21.0 hrs Digital: 21.0 hrs Digital: 21.0 hrs
IMPRES Low Volt Hi-Cap Analog: 21.5 hrs Analog: 21.5 hrs Analog: 21.5 hrs
Li-ion (3000 mAH) Digital: 28.0 hrs Digital: 28.0 hrs Digital: 28.0 hrs
IMPRES TIA 4950 Hi-Cap Li-Ion (2900 Analog: 20.5 hrs Analog: 20.5 hrs Analog: 20.5 hrs
mAH) Digital: 27.0 hrs Digital: 27.0 hrs Digital: 27.0 hrs
IMPRES Li-Ion (2050 mAH) Analog: 14.5 hrs Analog: 14.5 hrs Analog: 14.5 hrs
Digital: 19.0 hrs Digital: 19.0 hrs Digital: 19.0 hrs
IMPRES Hi-Cap Li-Ion FM (2300 mAH) Analog: 16.0 hrs Analog: 16.0 hrs Analog: 16.0 hrs
Digital: 21.5 hrs Digital: 21.5 hrs Digital: 21.5 hrs
IMPRES Hi-Cap Li-Ion TIA4950 (2500 Analog: 17.5 hrs Analog: 17.5 hrs Analog: 17.5 hrs
mAH) Digital: 23.5 hrs Digital: 23.5 hrs Digital: 23.5 hrs
Analog Sensitivity (12 dB SINAD) 0.23 μV (0.17 μV typical) for VHF/ 300/350 MHz/ UHF
Digital Sensitivity (5% BER) 0.18 μV (0.14 μV typical) for VHF/ 300/350 MHz/ UHF
Intermodulation (TIA603C/D) 70 dB
Audio Distortion 3%
4FSK Digital Modulation 12.5 kHz Data Only: 7K60F1D & 7K60FXD
12.5 kHz Data & Voice: 7K60F1E & 7K60FXE
Combination of 12.5 kHz Voice and Data: 7K60F1W
Conforms to:
ETSI TS 102 361 (Parts 1, 2 & 3) - ETSI DMR
Standard UHF Self-Quieter Frequencies
ETSI EN 300 086 - ETSI RF Specifications (Analog)
ETSI EN 300 113 - ETSI RF Specifications (Digital) 417.6
1999/5/EC (R&TTE - Radio and Telecommunications
Terminal Equipment) 422.4
2002/95/EC (RohS - Banned Substances)
2002/96/EC (WEEE - Waste Electrical and Electronic 432
Equipment)
94/62/EC (Packaging and Packaging Waste) 436.8
360 ± 10kHz
1-16 Introduction: Specifications
Accuracy specs are for long-term tracking (95th percentile values > 5 satellites visible at a nominal
-130 dBm signal strength)
Military Standards
Applicable 810C 810D 810E 810F 810G*
MIL–STD
Metho Proce- Meth Proce- Method Proce- Meth- Proce- Meth- Prode-
ds dures ods dures s dures ods dures ods cures
Low Pressure 500.1 I 500.2 II 500.3 II 500.4 II 500.5 II
High 501.1 I, II 501.2 I/A1,II/ 501.3 I/A1, II/ 501.4 I/Hot, 501.5 I/A1, II/
Temperature A1 A1 II/Hot A1
Low 502.1 I 502.2 I/C3, II/ 502.3 I/C3, II/ 502.4 I/C3, II/ 502.5 I/C3, II/
Temperature C1 C1 C1 C1
Temperature 503.1 I 503.2 A1/C3 503.3 A1/C3 503.4 I 503.5 I-C
Shock
Solar 505.1 II 505.2 I/Hot- 505.3 I/Hot- 505.4 I/Hot- 505.5 I/A1
Radiation Dry Dry Dry
Rain 506.1 I, II 506.2 I, II 506.3 I,II 506.4 I, III 506.5 I, III
Humidity 507.1 II 507.2 II/Hot- 507.3 II/Hot- 507.4 – 507.5 I/Hot-
Humid Humid Humid
Salt fog 509.1 I 509.2 I 509.3 I 509.4 – 509.5 –
Dust 510.1 I, II 510.2 I, II 510.3 I, II 510.4 I, II 510.5 I, II
Vibration 514.2 VIII/Cat 514.3 I/ 514.4 I/Cat10, 514.5 I/Cat24 514.6 I/Cat24,
F, Curve- Cat10, II/Cat3 II/Cat5 II/Cat5
W, XI II/Cat3
Shock 516.2 I, II 516.3 I, IV 516.4 I, IV 516.5 I, IV 516.6 I, IV
Environmental Specifications
Dust and Water Intrusion IEC 60529 -IP68, 6.6 ft (2 m) for 2 hours
NOTE This product meets IP*68 as defined by Motorola Solutions ie submersion to a depth of 2
meters for 2 hours duration in tap water (or any source of clean freshwater)
*The IP (Ingress Protection) rating is an international standard for gauging the level of
resistance of dust and water intrusion of a device. The first digit in the two-digit IP code
provides information on the level of protection against solid objects, including dust. The
second digit indicates the resistance against water intrusion. The IP rating specified in
Motorola Solutions’ devices are certified and independently tested to meet this standard.
These devices are tested in accordance with the IP standard and with appropriate ports
and external electrical connections being firmly closed by covers, bumpers or external
antenna. Minor discoloration on electrical contact surfaces can be expected with no impact
to functional performance. Abuse and improper use of devices will invalidate warranty
claims. For more information, see specific device basic operation manual and service
manual.
Chapter 2 Test Equipment and Service Aids
Digital RMS 100 µV to 300 V Fluke 179 or equivalent AC/DC voltage and
Multimeter * 5 Hz to 1 MHz (www.fluke.com) current measurements. Audio
10 Mega Ohm Impedance voltage measurements
Power Meter 5% Accuracy Bird 43 Thruline Watt Meter Transmitter power output
and Sensor * 100 MHz to 500 MHz (www.bird-electronic.com) or measurements
50 Watts equivalent
Motorola
Description Application
Part No.
RLN4460_ Portable Test Set Enables connection to the audio/accessory jack.
Allows switching for radio testing.
PMKN4012B* Portable Programming Cable This cable connects the radio to a USB port for radio
programming and data applications.
PMKN4013C* Portable Programming, Testing & This cable connects the radio to a USB port for radio
Alignment Cable programming, testing and alignment.
PMNN4428_ 7.5V Universal Battery Eliminator Connects to radio via battery eliminator cable.
TL000015A01 Chassis and Knob Opener Enables the removal of chassis from radio housing.
3271133M01 Fitting Seal This seal secures the connector fitting to the radio
chassis.
* Earlier versions of programming cables will not work with the radio.
Test Equipment and Service Aids Programming, Testing and Alignment Cable 2-3
#1 #4
P1 #13 #1
P2
P3
#1 #2
#11
#12
CONNECTION
P1 P2 P3
1 3 VCC (5V)
3 4 DATA+
2 5 DATA-
16 4 6 GROUND
20 9 EXTERNAL PTT
17 10 EXTERNAL MIC+
16 11 EXTERNAL MIC-
1-Wire
Vbus
D+
1
2
D- 3
4
GND 5
6
Spkr +
7
8
9
Spkr - 10
11
GPIO_3 12
Mic +
Mic -
GPIO_4
3.1 General
These radios meet published specifications through their manufacturing process by utilizing high-
accuracy laboratory-quality test equipment. The recommended field service equipment approaches
the accuracy of the manufacturing equipment with few exceptions. This accuracy must be
maintained in compliance with the manufacturer’s recommended calibration schedule.
Although these radios function in digital and analog modes, all testing is done in analog mode.
3.2 Setup
Supply voltage is provided using a 7.5 VDC power supply. The equipment required for alignment
procedures is connected as shown in the Radio Tuning Equipment Setup Diagram, Figure 4-2.
Initial equipment control settings should be as indicated in Table 3-1. The remaining tables in this
chapter contain the following related technical data:
Setup:
Set up the DMR Transmitter and Receiver Test as per Figure 3-1.
a. Connect the Programming cable to the radio and to the computer.
b. Remove RF plug (orange) as shown in Figure 4.5, on page 4-3
c. Connect the RF antenna adaptor to the 50 Ohm RF Input/Output port of the radio.
Connect the other end of the RF antenna adaptor to the T/R port of the Radio Test Set 3920 using
the RF cable shown in Figure 3-1.
See “RF Adaptor Assembly” on page 4-3 for complete RF Adaptor Assembly steps.
T/R Port
Programming Cable
Modulated RF Test
Signal / Tx
modulated RF Signal Battery Eliminator
Power Supply
Model Number The radio’s model number as programmed in the codeplug. Always
NOTE The radio stops at each display for 2 seconds before moving to the next information display.
If the information cannot fit into 1 line, the radio display scrolls automatically character by
character after 1 second to view the whole information. If the Left Navigation Key () is
pressed before the last information display, the radio shall suspend the information display
until the user presses Right Navigation Key () to resume the information display. The
radio beeps for each button press. After the last display, RF Test Mode will be displayed.
5. Upon key press, the housing shall display a full screen in Green.
6. Upon key press, the housing shall display a full screen in Blue.
7. Upon key press, the housing shall display the growing horizontal bars with a cyclic color of
Red>Green>Blue>Black>Red>Green>Blue>Black>Red (Full Screen).
8. Upon key press, the housing shall display the growing vertical bars with a cyclic color of
Red>Green>Blue>Black>Red>Black (Full Screen).
NOTE DIG is digital mode and other test environments are analog mode as described in Table 3-3.
No. of
Description Function
Beeps
1 Carrier Squelch RX: if carrier detected
(CSQ) TX: mic audio
2. Each short press of Side Button 1 toggles the channel spacing between 25 kHz, 12.5 kHz
and 20 kHz as. The radio beeps once when radio toggles to 20kHz, beeps twice for 25 kHz
and beeps three times for 12.5 kHz.
3. Turning of the Channel Knob changes the test channel from 1 to 16 as described in
Table 3-4. The radio beeps in each position.
3-6 Transceiver Performance Testing Display Model Test Mode
Channel
300 350
Selector Test
UHF VHF MHz MHz
Switch Channel
Band Band
Position
1 Low Power TX#1 or #9 403.15 136.075 300.025 350.025
9 High Power RX#1 or #9 403.15 136.075 300.025 350.025
Communications
Test Name Radio Test Set Comments
Analyzer
Reference Mode: PWR MON TEST MODE, PTT to Frequency error to be
Frequency 4th channel test Test Channel 4 continuously ±68Hz for VHF
frequency* carrier squelch transmit ±150 Hz for 300 MHz
Monitor: Frequency (during the Band
error performance ±175 Hz for 350 MHz
Input at RF In/Out check) Band
±201Hz for UHF
Voice Mode: PWR MON TEST MODE, Remove Press PTT switch on
Modulation 4th channel test Test Channel 4 modulation input radio. Say “four”
(internal) frequency* carrier squelch loudly into the radio
atten to -70, input to RF output at mic. Measure
In/Out antenna deviation:
≥ 4.0 kHz but ≤ 5.0
kHz (25 kHz Ch Sp)
RF Power DMR mode. Slot 1 TEST MODE, Key up radio TTR Enable is
Power and Slot 2 Digital Mode, without modulation needed and IFR to be
Power transmit using Tuner set to trigger mode
without with signal level
modulation ~1.5V
3-8 Transceiver Performance Testing Display Model Test Mode
Communications
Test Name Radio Test Set Comments
Analyzer
FSK Error DMR Mode. FSK Error TEST MODE, Key up radio with Not Exceed 5%
Digital Mode, O513 test pattern
transmit with modulation using
O153 test Tuner
pattern
Communications
Test Name Radio Test Set Comments
Analyzer
Reference Mode: PWR MON TEST MODE, PTT to Frequency error to be
Frequency 4th channel test Test Channel 4 continuously ±68Hz for VHF
frequency* carrier squelch transmit ±150 Hz for 300 MHz
Monitor: Frequency error output at (during the Band
Input at RF In/Out antenna performance ±175 Hz for 350 MHz
check) Band
±201Hz for UHF
Rated Audio Mode: GEN TEST MODE PTT to OFF Set volume
Output level: 1.0mV RF Test Channel 6 (center), meter control to 2.83 Vrms
6th channel test carrier squelch selector to Audio
frequency* PA
Mod: 1kHz tone at
3kHz deviation
Monitor: DVM: AC Volts
Distortion As above, except to As above As above Distortion <3.0%
distortion
Sensitivity As above, except SINAD, As above PTT to OFF RF input to be
(SINAD) lower the RF level for (center) <0.23μV for VHF/300/
12dB SINAD. 350 MHz/UHF
Noise RF level set to 1mV RF As above PTT to OFF Set volume
Squelch (center), meter control to 2.83Vrms
Threshold selection to Audio
(only radios PA, speaker/load
with to speaker
conventional As above, except change Out of TEST As above Unsquelch to occur at
system need frequency to a MODE; select <0.25μV.
to be tested) conventional system. a conventional Preferred SINAD = 9
Raise RF level from zero system – 10dB
until radio unsquelches.
Receiver IFR DMR mode. Signal Test Mode, Read BER using RF level to be
BER generator with 1031 test Digital Mode, Tuner. Adjust RF <0.35μV for 5% BER
pattern receive 1031 level to get 5%
test pattern BER
Receiver IFR DMR Mode. Signal Test Mode, RF level = -47dBm. Adjust volume until
Rated Audio generator with 1031 test Digital Mode, Set audo analyzer Vrms = 2.83V
pattern receive 1031 to read Vrms.
test pattern Adjust volume to
get rated audio
Receiver IFR DMR Mode. Signal As above As above. Then set Not exceed 5%
Audio generator with 1031 test audio analyzer to
Distortion pattern measure distortion
Rem. Capacity100%
- Press BACK, “129/1” appears & radio beeps; release, “129/0” appears & radio beeps.
- Press , “128/1” appears & radio beeps; release, “128/0” appears & radio beeps.
- Press , “130/1” appears & radio beeps; release, “130/0” appears & radio beeps.
- Press ▲, "135/1" appears & radio beeps; release, "135/0" appears & radio beeps.
- Press ▼, "136/1" appears & radio beeps; release, "136/0" appears & radio beeps.
Transceiver Performance Testing Non-Display Model Test Mode 3-13
2. Each short press of Side Button 1 toggles the channel spacing between 25 KHz, 12.5 KHz
and 20 KHz as. The radio beeps once when radio toggles to 20KHz, beeps twice for 25KHz
and beeps three times for 12.5KHz.
3. Turning of the Channel Knob changes the test channel from 1 to 16 as described in
Table 3-4. The radio beeps in each position.
4.1 Introduction
This chapter provides an overview of the MOTOTRBO Customer Programming Software (CPS), as
well as the Tuner and AirTracer applications, which are all designed for use in a Windows 8/72000/
XP environment. These programs are available in one kit as listed in Table 4-1. An Installation Guide
is also included with the kit.
NOTE Refer to the appropriate program on-line help files for the programming procedures.
NOTE Refer to appropriate program on-line help files for the programming procedures.
R adio
Programming, Testing
Battery & Alignment Cable
PMKN4012B
PMKN4013C or later.
the radio. To perform the tuning procedures, the radio must be connected to the PC, radio interface
box (RIB), and test equipment setup as shown in Figure 4-2.
RF Plug
RF Adaptor
RF Connector
5.1 Introduction
This chapter provides details about the following:
5.2.1 Inspection
Check that the external surfaces of the radio are clean, and that all external controls and switches
are functional. It is not recommended to inspect the interior electronic circuitry.
The following procedures describe the recommended cleaning agents and the methods to be used
when cleaning the external and internal surfaces of the radio. External surfaces include the front
cover, housing assembly and battery case. These surfaces should be cleaned whenever a periodic
visual inspection reveals the presence of smudges, grease, and/or grime.
NOTE Internal surfaces should be cleaned only when the radio is disassembled for service or
repair.
The only recommended agent for cleaning the external radio surfaces is a 0.5% solution of a mild
dishwashing detergent in water. The only factory recommended liquid for cleaning the printed circuit
boards and their components is isopropyl alcohol (100% by volume).
!
The effects of certain chemicals and their vapors can have harmful results on
certain plastics. Avoid using aerosol sprays, tuner cleaners and other
Caution chemicals.
5-2 Disassembly/Reassembly Procedures Safe Handling of CMOS and LDMOS Devices
Apply the 0.5% detergent-water solution sparingly with a stiff, non-metallic, short-bristled brush to
work all loose dirt away from the radio. Use a soft, absorbent, lintless cloth or tissue to remove the
solution and dry the radio. Make sure that no water remains entrapped near the connectors, cracks,
or crevices.
Isopropyl alcohol (100%) may be applied with a stiff, non-metallic, short-bristled brush to dislodge
embedded or caked materials located in hard-to-reach areas. The brush stroke should direct the
dislodged material out and away from the inside of the radio. Make sure that controls or tunable
components are not soaked with alcohol. Do not use high-pressure air to hasten the drying process
since this could cause the liquid to collect in unwanted places. After completing of the cleaning
process, use a soft, absorbent, lintless cloth to dry the area. Do not brush or apply any isopropyl
alcohol to the frame, front cover or back cover.
NOTE Always use a fresh supply of alcohol and a clean container to prevent contamination by
dissolved material (from previous usage).
!
Use all chemicals as prescribed by the manufacturer. Be sure
to follow all safety precautions as defined on the label or
Caution material safety data sheet.
DO NOT attempt to disassemble the radio without first referring to the following CAUTION
statement.
This radio contains static-sensitive devices. Do not open the radio unless you are
! properly grounded. Take the following precautions when working on this unit:
Any rework or repair on Environmentally Preferred Products must be done using the appropriate
lead-free solder wire and lead-free solder paste as stated in the following table:
4. Remove the channel selector knob and volume knob off from their shafts using the knob
removal tool.
NOTE Both knobs slide on and off. However, they are supposed to fit very tightly on their shafts.
5. Hook the knob opener under the shroud as shown in Figure 5-3 and detach it with a
downward motion.
Shroud
Chassis Opener
7. Place the chassis at a 120 degree angle to facilitate removal of the 2 flex connecting the
chassis to the front housing
9. Remove the interface flex from main board by pulling it out of its connector gently.
NOTE Do not open the keypad flex by lifting it straight but by applying pressure to the side
GOB flex
Mini GOB flex
NOTE This step also applies to the MPT Option Board and the Connect Plus Option Board.
2. Remove the 5 screws on the mainboard using a 6IP Torx Plus screwdriver head. Separate
the mainboard from the chassis.
NOTE Ensure the mic boot is removed from the front housing.
5-16 Disassembly/Reassembly Procedures Radio Disassembly – Detailed
5. Unlatch and remove the LCD flex. Remove the four screws holding the keypad board and lift
it out from the front housing.
3. Unscrew the single screw holding the speaker retainer assembly and remove it from the front
housing.
NOTE Ensure there is no unnecessary pressure is applied to the spring contact on the speaker
retainer.
3. Push the UC flex circuit through the UC slot on the front housing.
4. Firmly stick the UC flex circuit on the housing and replace a new UC escutcheon.
NOTE Clean the area on the housing with IPA before sticking the UC flex and escutcheon.
5-24 Disassembly/Reassembly Procedures Radio Reassembly - Detailed
3. Screw in the interface board. Ensure the PTT flex is on top of the interface board. Attach the
keypad flex, interface flex, PTT flex and the UC flex.
NOTE Ensure to push the interface flex in all the way and the wings are not on top of the
capacitors.
Battery
Contact
Seal
RF Plug
Rubber Lip
NOTE Ensure the rubber lip of the battery contact seal rests on top as shown in the Figure 5-34.
2. Paste the thermal pad in the designated location on the underside of the chassis.
Thermal Pad
4. Screw in the main board and the GOB onto the chassis and connect the two GOB flex to the
mainboard.
5.8.1 Servicing
The series radios shipped from the Motorola factory have passed vacuum testing and should be
capable of restoring the watertight integrity of the radio.
If the radio is accidentally dropped in water, shake the radio to remove the excess water from the
speaker grille and microphone port area before operating; otherwise, the sound may be distorted
until the water has evaporated, or is dislodged from these areas.
This section summarizes the specialized test equipment necessary for testing the integrity of the
series radios.
To ensure that the radio is truly a watertight unit, special testing, test procedures, and specialized
test equipment are required. The special testing involves a vacuum check of the radio and pressure
testing (troubleshooting) for water leaks if the vacuum check fails. The specialized test equipment/
instrument (Table 2-2 on page 2-2) is authorized by Motorola and needed to perform the vacuum
check and pressure testing, if required. Any equipment/tools/instruments not mentioned in the table
must not be used to perform these test.
The vacuum pump kit includes a vacuum pump with gauge, and a vacuum hose. A connector fitting
(part number 5871134M01) and fitting seal (part number 3271133M01) pump connector, which must
be ordered separately, connects the vacuum hose to the radio’s chassis.
Fitting Seal
(part number
3271133M01)
Connector Fitting
(part number
5871134M01)
The pressure pump kit includes a pressure pump with gauge, and a pressure hose. As with the
vacuum pump kit above, the connector fitting - fitting seal pair connects the pressure hose to the
radio’s chassis.
The vacuum test uses a vacuum pump and gauge. The pump creates a vacuum condition inside the
radio, and the gauge monitors the radio for a stable vacuum reading; that is, checking for a properly
sealed, watertight unit. Before starting the vacuum test:
4. Attach the open end of the hose to the pointed end of the pump connector.
5. Place the radio on a flat surface with the chassis facing upward.
6. Operate the pump until the gauge indicates 10 in. Hg of vacuum on the radio.Observe the
gauge for approximately 2 minutes.
• If the needle falls 0.5 in. Hg or less (one scale interval, for example, from 10 in. Hg to 9.5 in.
Hg), then the radio has passed the vacuum test and is approved for immersibility. No
additional testing will be required.
• If the needle falls more than 0.5 in. Hg (one scale interval, for example, from 10 in. Hg to less
than 9.5 in. Hg), then the radio has failed the vacuum test and the radio might leak if
5-32 Disassembly/Reassembly Procedures Ensuring Radio Immersibility
immersed. Additional troubleshooting of the radio will be required; complete this procedure,
then go to Section 5.8.8 "Pressure Test".
7. Remove the vacuum hose and pump connector from the radio.
Pressure testing the radio is necessary only if the radio has failed the vacuum test. Do not perform
the pressure test until the vacuum test has been completed. Pressure testing involves creating a
positive pressure condition inside the radio, immersing the radio in water, and observing the radio
for a stream of bubbles (leak). Since all areas of the radio are being checked, observe the entire unit
carefully for the possibility of multiple leaks before completing this test.
1. Screw the pump connector (with fitting seal) into the tapped hole in the chassis.
2. Attach one end of the pressure hose to the pump connector and the other end to the pressure
pump.
3. Attach antenna firmly to the radio.
4. Operate the pump until the gauge reads approximately 1 psig.
! Pressure any greater than 1 psig might push air around the main seal
Caution
5. Maintain the pressure at 1 psig and immerse the radio into a water-filled container.
6. Watch for any continuous series of bubbles. A stream of bubbles indicates a sign of leakage.
NOTE Some air entrapment may cause the accumulation of bubbles, especially in the grille area,
but the bubbles should not be continuous.
7. Note all of the seal areas that show signs of leakage. Pinpoint the problem(s) to one (or more)
of the following areas:
• Front Housing
• Chassis kit
• Battery Contact Seal
8. Remove the radio from the water container, and dry the radio thoroughly. Be especially
careful to dry the area around the main seal to prevent contamination of the internal
Disassembly/Reassembly Procedures Ensuring Radio Immersibility 5-33
! Keep the area around the chassis’s vacuum port dry by ensuring that there is no
water around it.
Caution
Before repairing any leak, first read all of the steps within the applicable section. This will help to
eliminate unnecessary disassembly and reassembly of a radio with multiple leaks. Troubleshoot
only the faulty seal areas listed in Section 5.8.8 "Pressure Test" on page 5-32, and when multiple
leaks exist, in the order listed.
NOTE Before reassembling the radio, always install a Battery Contact Seal in the defective area.
1. If a leak occurs at the Lens (Display Models only), Universal Connector, chassis/Housing
interface, PTT button area of the housing, replace the housing. Refer to Section 5.6 "Radio
Disassembly – Detailed" on page 5-6.
a. Remove the housing assembly from the radio.
b. Discard the housing assembly.
c. Install a new housing assembly to the radio.
2. If the leak occurs at the control top area, remove the knobs in order to determine the leak
location:
a. Conduct the Pressure Test.
b. Identify the leak location.
5-34 Disassembly/Reassembly Procedures Ensuring Radio Immersibility
1. Refer to Section 5.6 "Radio Disassembly – Detailed" on page 5-6 to remove the Battery
Contact Seal.
2. Remove the Battery Contact Seal from the Chassis.
3. Inspect the Battery Contact Seal, Chassis and surrounding areas for foreign material that
might prevent the Battery Contact Seal from sealing properly.
4. Install a new Battery Contact Seal; discard the old Seal.
5. Reassemble the chassis assembly followed by installing into Front Cover. (Refer to Section
5.7 "Radio Reassembly - Detailed" on page 5-21).
NOTE Regular maintenance (at least annually) of this area is recommended to ensure
contamination free interface and to prolong the life of the battery contacts.
5-36 Disassembly/Reassembly Procedures Ensuring Radio Immersibility
Start
1. Remove Battery
2. Remove Universal
Connector Dustcover
3. Remove breathing vent label
and membrane
A
1. Attach antenna firmly to the radio.
2. Attach vacuum hose to vacuum
pump
3. Ensure fitting seal is attached to
hose-to-chassis pump connector
4. Screw pump connector into
chassis’s tapped hole
5. Attach vacuum hose to pump
connector
6. Place radio on flat surface
7. Operate pump (gauge = 9 in. Hg)
Gauge Full
does not fall equipment for
NO YES
below pressure test Run Pressure Test
0.5 in. Hg procedure
available
YES
NO
1.Replace air
ventilation label
and gasket
B
2. Radio approved
for immersibility
End
End
Start
YES
NO NO
A
Start
NO
NO
9.0
4.0
8.0
3.08
3.11
3.09
3.13
3.12
3.07
3.10
3.06
3.04
3.05
3.03
3.0
3.02
2.21
3.01
2.19
2.22
2.14
2.24
2.13
2.20
2.09
2.18
2.08
2.17
2.16
2.15
2.12
2.10
2.07
2.06
5.0
2.01
2.11
6.0
2.02
2.05
2.03
2.04
10.0
2.23
1.0
7.0
Table 5-3. Full Keypad Model Exploded View Parts List (Continued)
9.0
4.0
8.0
3.08
3.09
3.13
3.11
3.10
3.07
3.12
3.06
3.04
3.05
3.03
3.02
3.0
3.01
2.21
2.22
2.19
2.18
2.14
2.20
2.24
2.13
2.17
2.09
2.16
2.15
2.08
2.10
2.12
2.06
2.11
2.01
5.0
2.07
2.02
2.05
6.0
2.04
2.03
1.0
10.0
2.23
7.0
Table 5-4. Limited Keypad Model Exploded View Parts List (Continued)
9.0
4.0
3.09
8.0
3.13
3.08
3.11
3.10
3.12
3.07
3.06
3.04
3.03
3.05
3.0
3.02
3.01
2.15
2.19
2.16
2.14
2.13
2.18
2.12
2.09
2.10
2.11
2.08
2.07
5.0
2.01
2.05
2.06
2.04
1.0
6.0
2.02
2.03
10.0
2.17
7.0
Table 5-5. Non Keypad Model Exploded View Parts List (Continued)
Driver/ Torque
Part Number Description
Socket lbs-in N-m
03012034001 Screw, Main Board (new chassis) 6 IP Torx Plus 3.1 to 3.3 0.35 to 0.37
Screw, Main Board (rework) 6 IP Torx Plus 2.0 0.22
0386434Z02 Screw, Thread Forming 6 IP Torx Plus 3.5 to 4.3 0.40 to 0.49
0378212A04 Screw, Keypad Retainer 6 IP Torx Plus 1.8 to 2.2 0.20 - 0.25
0371160D01 Screw, Shoulder, M1.2 X 3.2 MM T4 Torx 0.4 to 0.6 0.04 - 0.06
5-52 Disassembly/Reassembly Procedures Radio Exploded Mechanical Views and Parts Lists
Notes
Chapter 6 Basic Troubleshooting
6.1 Introduction
This chapter contains error codes and board replacement procedures. If the board does not pass all
the performance checks in Chapter 3 or exhibits an error code listed below, then the circuit board
should be replaced. If repair requires knowledge of details of component level troubleshooting,
please send radio to a Motorola Service Center listed in Appendix A.
NOTE To access the various connector pins, use the housing eliminator/test fixture along with the
diagrams found in this section of the manual. (See the section, "Service Aids" on page 2-2,
for the appropriate Motorola service aids and tools parts numbers.)
! The Tuner Tool only allows the serial number of the blank board to be entered
once. Be very attentive during this procedure.
Caution
6-2 Basic Troubleshooting Power-Up Error Codes (Display Model only)
There are two classes of detectable errors, fatal and non-fatal. If it is considered as a fatal error, then
the normal radio operation will be inhibited. Fatal errors include hardware errors detected by the
microprocessor and certain memory errors. These memory errors include incorrect ROM checksum,
incorrect RAM checksum, and incorrect checksums of codeplug (Persistent Storage) blocks that
contain operating parameters. If the codeplug block operating parameters are corrupted, operation
of the unit on the proper frequency, system, and group are in question. Attempts to use this
information could provide the user with a false sense of security that others are receiving his
messages. Corrupted codeplug blocks of call IDs, or their associated aliases are considered non-
fatal errors. While the user may be inconvenienced, normal communication is still possible.
Denmark: 80 88 58 80 Netherlands: 08 00 22 45 13
France: 08 00 90 30 90 Portugal: 08 00 84 95 70
UK : 08 00 96 90 95 Switzerland: 08 00 55 30 82
Notes
Appendix B Limited Level 3 Servicing
B.1 Maintenance
For details on the following, please refer to “Chapter 5 Disassembly/Reassembly Procedures” on
page 5-1 to section 5.4 on page 5-4.
Section 5.2 on page 5-1 to Section 5.4 on page 5-4.
• Preventive maintenance (inspection and cleaning).
• Safe handling of CMOS and LDMOS devices.
• Repair procedures and techniques.
4
SW4044
5
3
2
3 4
7
2
6
14 13
E0800
2 4
3
2
3 2
3 M0800 4
5 4
3
12 10
6
5
F4020
M4020
2 3
Notes
Glossary Glossary
Term Definition
Term Definition
Notes
Term Definition
Notes
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and
the Stylized M logo are trademarks or registered trademarks
of Motorola Trademark Holdings, LLC and are used under license.
All other trademarks are the property of their respective owners.
© 2016 Motorola Solutions, Inc. All rights reserved.
January 2016.
www.motorolasolutions.com/mototrbo
*MN002181A01*
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