Power Sweep II

End User Guide

Table of Contents
General Info............................................... 5
What You Need to Know About Software........ 41
Lotus Notes............................................. 45
Security.................................................. 61
Remote Access........................................ 73
Post Deployment and Steady State............... 95
Help and Additional Training Resources....... 109

3
General Info
Starting Up and Machine Specs
Docking/Undocking
Power Management
Track Point
C and D drives
Altiris
Creating Files on CD
Windows XP
How to Request Special Needs
Equipment with New Machines
CGD Tools Utility

5
 Old IBM Machines Vs. New Dell Machines

IBM Dell
IBM Dell IBM Dell
Work Work
Laptop Laptop Desktop Desktop
station station

Dual Core
P4- P4 P4 Xeon- 1 P4 64
Processor Processor P4 2.8 Ghz
1.4Ghz 2.24Ghz 2.8 Ghz 3.4 Ghz
1.66GHz

Memory 256 RAM 1 GB 256 RAM 1 GB 2.0 GB RAM 4 GB

Desktop Optiplex GX520 80 GB 160 GB SATA

80 GB
Disk 40 GB 40 GB SATA II: 40 GB 7200 Burst
5400RPM
7200RPM Cache

14.1"
14.1" 17" (16" 17" Flat 21" (19.8" 20" Wide Flat
Monitor Wide
Welcome to the XGA
Aspect
viewable) Panel viewable) Panel

Cummins Global Desktop Supplied Supplied

2006 Version Keyboard
as option as option
Yes Yes Yes Yes

This end user guide is designed give you Mouse Yes Yes Yes Yes Yes Yes
an in-depth view of the new Dell Cummins
Global Desktop, and the numerous CD-RW/ CD-RW/ CD-RW/
CD Options
enhancements provided in the package. Laptop Latitude D620 DVD-ROM DVD-ROM DVD-ROM

Power Sweep II machines are from Dell. Port

Some functions and programs differ from Yes Yes N/A N/A N/A N/A
Replicator
what you received during the first Power
Sweep. Many computer users will enjoy Multi-Media
Yes Yes Yes Yes Yes Yes
discovering the differences – and moving Sound
through intuitively – but we do advise
reviewing this material. Modem 56k V.92 56k V.92 N/A N/A N/A N/A

Some of you are working in the Cummins

Serial Port Yes Yes Yes Yes Yes Yes
standardized computer environment for the
first time. You might find that you want more
4 plus 7 plus 3
detail. Other resources are available if your USB Ports 2 4 6 8
firewire firewires
questions are not answered here.
Workstation Precision 380
Enter the world of the new Cummins Base unit can be placed vertically
Global Desktop. as a tower or lie horizontally.

6 7
 Starting Your New Machine Docking and Undocking: Dell D610 Laptop

ß Your Power button looks like this: What is Informed Hot Undocking?
ß Press and hold the power button to turn on and shut off the machine. ß Dell laptops utilize Informed Hot Undocking. Informed undocking refers to telling the
Operating System that an undock from the port replicator will take place.
ß When you first turn on your new machine, it will verify completion of the operating
system setup. ß Neither Dell nor Microsoft supports un-informed undocking, hot (active) or
warm (suspend).
Notes for laptop users:
Please turn on your laptop before putting your machine on the Advanced Port Replicator. Once you
verify the operating system is installed and the Microsoft Windows desktop appears, shut down again The Laptop: Undocking
and restart. You may then dock your machine on the APR.
ß Just click the Undock Request button on your Advanced Port Replicator (APR)
before you release the machine.
Also, note in the picture the size difference
between the two power sources supplied with ß When it shows steady green, click the Release button and remove the laptop.
your laptop by Dell. The larger power source
connects your port replicator to an electrical ß Undocking can also be initiated by navigating within Windows to Start > Undock
outlet. The smaller power source is for you to use Computer. You will see this option only when the laptop is on the APR.
when you are not docked on your port replicator. ß You will receive a bubble message just above the system tray at the bottom of the screen.
The smaller power source plugged into port It informs you that the machine is ready to be removed from the replicator.
replicator will result in an error message.
ß You risk losing unsaved files or causing other problems on the laptop if you do not use
informed undocking when your machine is in either hot (active) or warm (suspend) mode.
Both Microsoft and Dell recommend following these quick steps FIRST.

Map of Advanced Port Replicator (APR)

Undock Computer

RJ-11 S-Video Digital-Video Parallel PS/2 S/PDIF

Connector Connector Interface Connector Connector Connectors
Undock Request

Release

AC Adapter RJ-45 Video Serial USB

Connector Network Connector Connector Connector Connectors

8 9
 Docking Power Management Wizard
ß Before attaching the laptop to the Advanced Port Replicator for the first time, turn it on to ß Click or double-click the QuickSet icon that is located in the system tray to open
ensure Windows XP is fully set up. the Power Management Wizard.

ß When you see the Windows desktop, shut the machine down. ß The first two screens of the wizard—Welcome and What is Power
Management?—describe and define various power management options.
ß Connect the APR to the power supply cord and outlet power. Attach a wired network
connection as indicated.

ß Now you can carefully place the laptop on the APR by centering the machine over the
connector. Turn the computer on using the power button on the APR or the power button
on the laptop. Power indicator lights will show green on both the laptop and the APR.

Power Management

Power Management Tips

ß Connect the computer to an electrical outlet when possible — battery life is largely
determined by the number of times the battery is charged.

ß Place the computer in standby mode when you leave the computer unattended for long
periods of time.

ß You can use the Power Management Wizard to configure the computer to enter or
exit power management modes by pressing the power button, closing the display, or
pressing <Fn><Esc>.
ß Use the screens that follow Welcome and What is Power Management? to set
ß Operating time is significantly reduced when you perform operations including, but not various power management options, including sleep modes, power schemes, and low
limited to the following: battery charge alarms.

– Using DVD, DVD-R, and CD-RW drives.

– Using wireless communications devices, PC Cards, or USB devices.

– Using high-brightness display settings, 3D screen savers, or other

power-intensive programs.

– Running the computer in maximum performance setting.

10 11
 ß This screen allows you to select, create,
and edit power scheme settings. In
addition, you can delete power schemes
that you create, but you cannot delete
Dell™ QuickSet predefined power
schemes (Maximum Battery, Maximum
Performance and Presentation).
ß All QuickSet power schemes are
displayed in a drop-down menu near the
center of the screen. The power settings
for each scheme in the menu are listed
below the menu.
ß The Power Management Wizard also
allows you to associate the display
brightness level with a power scheme.
You must enable brightness-level power
schemes through QuickSet in order to set
Setting Battery Alarms and Actions
the brightness level.
12
Setting Sleep Modes
This screen defines standby and hibernate
modes. From the screen you can:
ß Set standby-mode password options.
ß Enable or disable hibernate mode.
ß Select how the computer will respond
when you close the display.
ß Select how the computer will respond
when you press the power button.
ß Select how the computer will respond
when you press <Fn><Esc>.
This screen allows you to:
ß Enable the low-battery and critical-
battery alarms.
ß Change settings for the alarms.
ß Select whether the alarm will notify you by
sound or text.
ß Adjust the power level at which you want
the alarm to notify you.
ß Select how the computer will respond
when the alarm notifies you.
13
 ß The final screen summarizes the QuickSet
power scheme, sleep mode, and battery
alarm settings for your computer.

ß Review the settings you have selected

and click Finish.

Customizing the Touch Pad and Track Stick

Track Point
ß You can use the Mouse Properties window
to disable the touch pad and track stick or
How to Use and Disable the Touch Pad or Track Point adjust their settings.

ß The touch pad detects the pressure and movement of your finger to allow you to ß Open the Control Panel, click
move the cursor on the display. Use the touch pad and touch pad buttons as you Printers and Other Hardware, and then
would use a mouse. click Mouse.

ß To move the cursor, lightly slide your finger over the touch pad. ß In the Mouse Properties window:

ß To select an object, lightly tap once on the surface of the touch pad or use your thumb to – Click the Device Select tab to
press the left touch-pad button. disable the touch pad and
track stick.
ß To select and move (or drag) an object, position the cursor on the object and tap twice
on the touch pad. On the second tap, leave your finger on the touch pad and move the – Click the Touch Pad or Stick tab
selected object by sliding your finger over the surface. to adjust touch pad and track
stick settings.
ß To double-click an object, position the cursor on the object and tap twice on the touch pad
or use your thumb to press the left touch-pad button twice. ß Click OK to save the settings and close
the window.
ß You can also use the track stick to move the cursor. Press the track stick left, right, up, or
down to change the direction of the cursor on the display. Use the track stick and track
stick buttons as you would use a mouse.

14 15
 C and D Drives
System Partition
Your Cummins Global Desktop machines come with two system partitions.
ß The first of two partitions is the system
partition, identified as the C: drive. This
partition contains the Windows XP
operating system.
ß Applications should be installed to this
section, and data should not be stored to
the C: drive.
Data Partition
ß The second partition of the disk drive
is the data partition, identified as the
D: drive.
ß This section contains the user-specific
data portion of Lotus Notes, the “My
Documents” folder, and the “Application
Data” folder.
ß Other data that needs to be stored locally
should be placed in this section.
Data Storage
ß Store data on the D drive only:
– If it is non-critical.
– An application requires it to be local.
– Need to use it temporarily offline.
ß Generally data should be maintained on a shared network drive, which is routinely backed
up by IT operations staff.
16
Introducing Altiris Recovery Solution
ß Before Cummins selected Altiris, computer users were asked to create their own
back-up copies of the C: drive image to have on hand in the event of a catastrophic
computer failure.
ß Altiris Recovery Solution creates system restore snapshots from the local hard disk drive
automatically on a weekly basis and stores them on a hidden partition on your computer.
ß If files on your computer get accidentally deleted or corrupted, Altiris Recovery Solution
can roll back your complete fi le system to a previous working state.
ß Quick restoration of desktops prevents time consuming reinstallations and ensure
business continuity.
ß Typically, a full system recovery can be performed when a computer has an unbootable
operating system. It does not help in the case of broken hard disk or stolen notebook
since all the data isstored locally.
ß Altiris is not a replacement for backing up data to network drives. Generally data
should be maintained on a shared network drive, which is routinely backed up by IT
operations staff.
There are three ways to recover data from an Altiris snapshot. You can recover individual
files, rollback to a previous state from within Windows, or in the event that Windows can’t
be started by pressing the F11 key at system startup.
To Recover Individual Files
ß Double-click the Altiris icon in the system tray.
ß From the Snapshot and Restore tab click the Restore Files button.
17
 ß If you aren’t sure where the file was ß A dialog displaying the last backup of all
stored, you can search for it by entering the files that meet the search criteria will
any part of the filename in the search field be displayed.
and clicking the Search button.
ß Click the All Versions button to show all
backups of the file(s).

ß The Modified field shows the date the file

was last modified.

ß If you check the Restore to original

location box, you will not be prompted for
a restore location.

ß Select the version of the file you wish

to restore.

ß Click the Restore button.

ß If you didn’t check Restore to original

location, you will be prompted for the
directory where you want to save the
restored file(s).

ß Select a folder and click OK.

18 19
 ß A progress indicator will be displayed.

ß Click the Close button when the Restore

Complete screen appears.

ß The restored file will be in the directory

that you selected.

ß The most recent backup files will be displayed. Click the View menu and then click
Details to display the file details.

ß If you know where the file is stored,

you can quickly navigate through the
backup files by clicking the Advanced
Selection button at the Restore
Selection Wizard screen.

ß To view all of the backups of the files, Click the View menu, click Recovery Solution
Versions, and click All Versions.

20 21
 ß Select a folder and click OK.

ß Select the file to restore. ß A progress indicator will be displayed.

ß Click the File menu and click Restore.

ß You will be prompted for the directory where you want to save the restored file(s). Note
that the default will be the original location of the file.

ß Click the Close button when the Restore

Complete screen appears.

ß The restored file will be in the directory

that you selected.

22 23
 To Rollback To a Previous State From Within Windows
ß Double-click the Altiris icon in the
system tray.
ß From the Snapshot and Restore tab click
the Rollback button.
ß If you are certain you want to perform a
rollback, click the Continue button at the
Rollback screen.
24
ß A list of previous snapshots will be
displayed. Select the most recent backup
that you think would resolve your problem.
ß It is recommended that Restore system
and application files only is selected and
Enable Rollback file deletion is checked.
ß Click the Continue button to proceed with
the rollback.
ß A fresh snapshot of your computer, in
it’s current state, will be taken before it is
restored to the selected backup.
ß When the snapshot is completed. The
restore will begin.
ß When the restore is completed you may
see a message that some files weren’t
restored. This is usually not a problem.
Click the OK button.
ß The computer will automatically reboot.
ß During the reboot, Altiris will automatically
perform a check of its hidden partition.
25
 In the event that Windows can not start, you can perform a full recovery at boot time by To Accelerate a Backup with Altiris
pressing F11. Note that performing a restore from F11 will reapply an initial image to the
system and then apply a recent snapshot to bring your system up to date. This will destroy
ß Double-click the Altiris icon in the
any data that was changed since your last snapshot.
system tray.
After pressing F11 you will be prompted to press the Enter key to continue or press the
ß Click the Accelerate button to accelerate
Escape key to cancel.
the next scheduled snapshot to be
performed immediately. This action will
cause Altiris to run the next automatic
backup when the button is pressed. After
the backup is complete Altiris will create a
new schedule for the next backup.

If you press the Escape key (Esc) the system will reboot and the restore will be canceled.
If you press the Enter key, the system restore will begin immediately, there will be no
further warnings or prompts. This portion of the restore is applying the initial image of the
machine that was taken when it was first configured. When this stage completes Windows
will re-start and you will be prompted to select which recent snapshot to restore. You should
select the most recent date that you believe the system was in good working order. If you
don’t select a snapshot within 30 seconds, the most recent will be automatically selected.

26 27
 Creating Files on CD Record a CD using Sonic RecordNow!
Steps for Burning a CD Using Windows XP ß Click Sonic RecordNow! Plus after
pointing to All Programs from the
ß Open either My Computer or
Windows XP Start menu.
Windows Explorer.
ß Insert a blank or appendable disc into your
ß Navigate to the location of the files that
recorder drive.
you want to copy to the CD.
ß Click the Data tab on the
ß Highlight the files or folders you wish
RecordNow! console.
to copy.
ß The Project Window displays a list of
ß Click Copy on the Edit menu.
data projects.

ß Click Data Disc in the Project Window.

ß Insert a CD-R or CD-RW disk into the

CD-RW drive.

ß Navigate to the E: drive, which is the

CD- RW drive.

ß Click Paste on the Edit menu. At this ß Click the Add Files and Folders button.
point, nothing is actually written to the CD. ß Navigate to the location of the files that
ß Repeat the steps above for additional files you want to copy to the CD.
or folders to be copied. ß Select the files or folders to be copied and
ß Click Write these files to CD on the File click the Add button.
menu, or click the same command from ß Repeat the steps above for additional files
the CD Writing Tasks box to Burn the CD. or folders to be copied.

ß Click the Burn button to begin writing the

files to the CD or CDRW.

28 29
 Windows XP File Menu
ß The File menu also shows menu commands that vary according to the type of file
Changes In Windows XP that you select.

There are some differences between Windows XP and older Microsoft operating systems. ß For example, the Print command is not available for a sound file but is available for a
Word Document file.
ß First, the My Computer and My Documents icons look different. However, they function
in much the same way. Clicking My Computer shows drives and devices such as the
CD-ROM. Clicking My Documents shows folders and files you created.

Windows XP Start Menu

The Windows XP Start menu also looks different from earlier versions.
ß XP shows All Programs instead of
Folders and Files Programs as seen in earlier versions
of Windows.
ß Opening a folder on the Windows XP
computer displays a list of convenient ß The Start Menu also lists Tour Windows
links to common tasks related to that XP, which provides an informative over
specific folder. view of Windows XP. However, some of
the features explained in the tour are not
ß For example, File and Folder Tasks in
available on the Cummins Global Desk
My Documents is shown. You can select
top. Visit Cummins Power Train for more
a file or folder and click to rename, copy,
extensive training on the software.
move, or delete it. In addition, you see
Back and Forward buttons on the toolbar
that allow for easy navigation.

30 31
 CGD Tools Utility ß Click the first button to toggle the
hibernation support setting.
Most Cummins Global Desktop users do not have administrative rights. There are several
functions that users regularly need to perform that require these rights. To allow users to The first button will display the current
perform some of these functions, the CGD Tools utility will be available on all Cummins state of the hibernation support setting.
Global Desktops. The CGD Tools utility allows a user to: You can now use the Dell Quickset utility to
set hibernation options.
ß Enable or Disable waiting for a dial tone when using the modem on Laptops.

ß Enable or Disable hibernation functionality. Note that this setting takes effect immediately and
no reboot is required.
ß Modify the Dots per Inch (DPI) settings to increase or decrease the size of screen objects.

To Start the CGD Tools Utility

ß Double-click the CGD Tools icon on the desktop.

Hibernation Settings
Windows XP provides two “sleep” modes. You can use the Dell Quickset utility to set
options for sleep modes. However, the “Enable hibernation support” check box has no Dial-tone Settings
effect unless the user has Administrator rights.
Sometimes when traveling or at locations with non-standard dial tones, such as the
staggered dial tone caused when voice mail is waiting, a user will encounter a “No Dial
Please note the enabling hibernation support will create a file on the C: drive of equal size to the total
Tone Detected” error message. Similar problems can occur when the “wait for dial tone”
memory installed in the system. For example, a Cummins Global Desktop with one gigabyte of memory
setting is disabled. This can be a problem because the modem may dial before the phone
will create a one gigabyte hibernation file on the C: drive. This disk space is taken even if hibernation
system is ready to accept the call, causing only part of the dialed number to be recognized.
is not used, as long as hibernation support is enabled.
The CGD Tools utility allows a user to modify the “wait for dial tone” setting. To do this:
The CGD Tools utility allows a user to modify the “Enable hibernation support” setting.
To do this: ß Start the CGD Tools Utility.
ß Start the CGD Tools Utility. ß The second button will display the current state of the “wait for dial tone” setting.
ß The first button will display the current state of hibernation support setting.

32 33
 ß Click the second button to toggle the ß Change the % change box to the desired
Wait for Dial Tone setting. You will be setting. Recommended DPI settings are
prompted that you must reboot before the 100% (96 DPI), which is the default, or
setting takes effect. 125% (120 DPI).

ß Typing the TAB key will update the Dots

per Inch value displayed.

ß Click the Modify DPI Settings button.

ß Click OK. You will need to reboot before ß If the following dialog box is displayed, click Yes.
applications see the change to the Wait
for Dial Tone setting.

ß The second button will display the current

state of the Wait for Dial Tone setting
(what it will be after a reboot).

Wide Screen Display Options ß You will be prompted that a reboot is

The wide screen monitor, which is supplied with Workstation models and for special needs, needed before the change takes effect.
is optimized for a screen resolution of 1680 x 1050. The D620 Laptop is equipped with a Click Ok.
wide screen monitor that is optimized for a screen resolution of 1280 x 800. Some users
ß Reboot the computer.
may find that objects on the screen are too small at these resolutions. The CGD Tools
utility will allow a user to change the DPI (Dots per Inch) settings of the display. To do this:

ß Start the CGD Tools Utility.

ß The current DPI setting will be displayed.

34 35
 On desktop and laptop models, only a portion of the full screen size will be used if a
resolution less than optimal (1680x1050 or 1280x800) is selected. To enable the full screen:

ß Right-click on the desktop

and click Properties.

ß Select the Settings tab.

ß Click the Advanced button.

ß Select the Intel® Graphics Media

Accelerator Driver tab.

ß Click the Graphics Properties… button.

ß Select the Display Settings tab (on the left).

ß Select the Full Screen (No Border) radio button.

ß Click Apply.

ß This will Stretch the display to fit the screen. Some objects may look odd
because of this.

36 37
What You Need to
Know About Software
Class 1 Software
Class 2 Software
Class 3 Software

39
 Class 1 Software Class 2 Software
The Cummins Global Desktop comes from the manufacturer with a custom set of Class 2 applications are available upon request. They are sometimes referred to as
applications already installed. “off-the-shelf” programs for which there is a large demand. Ordering Class 2 software
is part of the pre-deployment process at your site. In any case, these applications are
ß These standard applications – referred to as Class 1 – provide both system programs and available on request from the on-line ordering system called Software Shelf (http://
data programs to meet the work needs of most Cummins computer users. All Cummins softwareshelf.cummins.com). Most programs can be delivered to you electronically;
Global Desktop machines have the same Class 1 image. a few require a visit from desktop support.
ß Unless you are an IT support person with administrator privileges, do not attempt to
uninstall or reinstall any of these programs. ß Class 2 applications available from CGD
upon request:
ß What’s on the machine: – Access 2003
– Windows XP with Service Pack 2 (Operating System) – Acrobat Professional 7 (includes
– Adobe Acrobat Reader 7 Distiller/Writer)
– Altiris Local Recovery Pro 6.1 – Dreamweaver MX 2004
– Cisco VPN Client 4.03f – Exceed 10
– Citrix ICA, Client 9 – iGrafx FlowCharter 2005
– Cyberlink PowerDVD 5 – Java Virtual Machine BUILD 3805
– Eracent EPA and EPM 8+ – Palm Desktop 4.1.4
– Global Print Icon – Project 2003
– Intel Supplicant (Wireless Manager) – Pylon 5.2.3
– IPass Dialer 3.26+ – Remedy - Action Request
– Lotus Notes 6.5.4, Including Sametime Chat System 4.0.5.1
– Marimba Castanet Tuner 6 – Remedy - CRM 4.0.5.1 (Customer
– Microsoft Word 2003 Relationship Management)
– Microsoft Excel 2003 – Roaming Notes 2.0
– Microsoft PowerPoint 2003 – Visio Professional
– Minitab 14.2CE – Visio Standard 2003
– Network Associates McAfee Anti-Virus 8.0i patch 10
– Network Associates E-Policy Orchestrator 3.5.5 Class 3 Software
– Nexus Mainframe Terminal 5.46
– Sonic Record NOW! 7.3 There is another class – Class 3. These are applications specific to your job or
– Sun Java Runtime Environment (JRE) 1.5.0 Business Unit and must be approved before they can be installed.
– WinZip 10 with Command Line Support Add-on
You can get more information by going to the Software Shelf, where you can browse the
– Zone Alarm Integrity Desktop
approved catalog and request installation through your Business Unit’s approval process.
– APN/PistolStar 5.1.1
If you have a problem with the delivery of approved Class 2 or Class 3 software, you can
get help by entering a ticket at http://help.cummins.com. When you are prompted to enter
a category, choose BU apps.

40 41
Lotus Notes
Start Up and Screen Maps
Calendar
Replication
Archiving
Roaming Notes
Instant Messaging
On-Line Meeting
APN User Instructions

43
 Start Up and Screen Maps
Lotus Notes 6.5
Cummins is introducing a new version of Lotus Notes along with your Cummins
Global Desktop. We use Lotus Notes for e-mail, calendaring, instant messaging and
web conferencing.
ß Look for a new desktop icon and shortcut for Lotus Notes 6.5, which includes
e-mail, instant messaging and web conferencing.
APN User Instructions
With your new PSII PC, you will receive the Authentication Plug-in for Notes (APN). This
software is the first component of the Worldwide Identity Management System (WWIMS),
and will allow you to automatically synchronize your Notes password with your Windows /
CED password. WWIMS will push the password to Windows Login / CED and PistolStar
APN will synchronize the passwords to Windows Login / CED and Lotus Notes. This
synchronization will be seamless to the user.
Any attempt to change password within Notes will result in an error message instructing
you to change your Windows password. The password to access Notes will always be the
same as the Windows password. Any changes to the Windows password will automatically
get synchronized to the Notes password. Please note that you will have to re-enter your
Windows password when you log into Notes.
Your new Lotus Notes Log in will look like the screen below:
ß Password: Enter your
Windows Login/CED password.
44
Check the check box (Authenticate directly against Notes ID) only if you have
been directed to do so by helpdesk or are using a Shared ID i.e. an email ID shared
between multiple users. Checking this box bypasses the synchronization of Windows
and Notes passwords.
ß During the first logon, you may get the following prompt if the Lotus Notes password does
not match the Windows Login / CED password.
ß Password: Enter your Lotus
Notes password
ß After you have entered your password(s), Notes may seem to hang and a progress bar
should pop up showing progress of Notes ID file back up.
ß Lotus Notes will then start up as before. From next logon, Lotus Notes will prompt you
only for your Windows Login / CED and password.
ß There is also a new log-on screen – this one for instant messaging. It requires your HTTP
password. It is the same one you have used for Sametime or for databases such as the
Software Shelf.
ß To set up or re-set an HTTP password,
visit http://wwims.cummins.com.
45
 ß Once you enter your passwords, you will see the Lotus Notes welcome page. From this
opening page, you will see several options.
Web and Instant Window Tabs Action Bar Buttons for
ß You can create and customize your welcome page, see what is new with Lotus Notes 6.5, Messaging Toolbars Mail Inbox View
or you can select the default settings and begin working in the new environment.

ß As you can see on the left-side of the screen, icons are similar to your previous Lotus
Notes screen. You can click these to jump to your programs and databases.

Icons similar to
Lotus Notes 5

Bookmark Shortcut Menu to Follow Up Symbol Timestamp

Bar Calendar and To Do

The next page is a snapshot of your Lotus Notes inbox in the new version, 6.5.

Instant Messaging Email Reply Status Bar Your Instant

Status Symbols (Away, Symbol Messaging Status
Active, Do Not Disturb)

46 47
 ß When you change your Windows Login / CED password every 60 days, your Lotus Notes
password will automatically be changed. You can no longer change your Lotus Notes
password from within Notes. If you try, you will receive the following messages:

ß In the Action Bar, you will see a new

button, Follow Up. This button allows
you to mark e-mail messages for
later attention.

ß To utilize this function, click on the Follow

Up button. This will provide you with
ß Lotus Notes 6.5 has many enhancements and features. One of the new enhancements is
several options for marking importance, fill
a New Mail symbol that is located in your system tray.
in detail on the action needed, set follow
up deadline, and set an alarm.

ß To view any folders you have created to

save mail to, click on the Folders icon on
New Mail Symbol
the left of the screen to see your list of
ß When new mail arrives in your mailbox, this symbol will appear in the system tray. folders expand to full view.
This and other new mail alerts can be modified, changed, and eliminated in the
User Preferences.

ß To get to Mail User Preferences, go to File, Preferences, User Preferences, and Move to Current Date Action Bar Buttons for Calendar View
click on Mail in the left navigation pain of the dialog box. This User Preferences
section also allows you to personalize other settings. To-Do List or New Notices Change Format of Calendar View Format Summary of
Entries on Page
ß In the Action Bar, you will see a few new
tools for replying to e-mail. You can now
reply without history, with history, without
attachments, and in Internet-style history.
The same applies to the e-mail forwarding
action, with the same options available.

Note that Reply to All is now a separate button.

ß In the Action Bar, you will also notice a Chat button. The Chat button allows you to start
a Instant Messaging chat without having to click on a name in your buddy list. See the
Instant Messaging section of the training for additional information.
This snapshot is a view of your calendar in Lotus Notes 6.5.

48 49
 ß The Action bar has several new features and enhanced old features. Replication
ß The Schedule a Meeting button makes it set up a meeting. See below for an example of
the new meeting template. How to create a full replica:
ß Open the database you want to create a
replica for, and from the menu, choose
File - Replication - New Replica.

ß If the database for which you are creating

a replica is on a server, Notes opens
the Create Replica for Database
DatabaseName dialog box (where
DatabaseName is the title of the database).

Optional: click Replica Settings and do any

of the following:

ß Select Encrypt the Replica Using and

choose an Encryption type (Strong,
Simple, or Medium) from the list.

ß To improve full-text searching of this

replica, select Create full text index for
searching. To save space on your hard
drive, deselect it.
ß The Action bar also has a Copy Into
New button. This allows you to copy a
meeting invitation into a new memo, new
calendar entry, or a new to do.
ß To use the same security settings for the replica as for the original database, leave
Copy Access Control List selected. To use different settings, deselect it. The check box
ß The Owner Actions button in the Action
is available only when you are not the database manager and the data base’s ACL is not
bar gives the owner several new meeting
set to enforce a consistent ACL across all replicas.
options. See the image below.
ß To create the new replica when you click OK, regardless of the setting in your
Replication preferences, leave Create Immediately selected. To wait until the next
scheduled replication, deselect this option.

ß To customize settings for this replica, such as whether to replicate to or from the
server (or both), a schedule, and which documents in the database to replicate, click
More Settings.

50 51
 Archiving
ß From your Inbox select Tools, then
Archive Settings.
ß The Archive Settings box will have
several tabs across the top, the first,
the Basics tab.
ß Under the Basics tab you will set the
location that your Archive will reside.
Click the Change button and verify that
the server says Local.
52
How To Archive Your Mail:
ß From the Advance tab you can setup a
schedule to have your mail archived.
This will only work while you have Lotus
Notes open.
ß Once the archive settings are done there
will be a folder under Tools – Archive,
named after the profile you set up under
the Settings tab during setup. If you have
an e-mail that you want archived, you
simply drag it into that folder and it will be
sent to your archive database.
Roaming Notes
ß Roaming Notes is a Cummins-built process that allows users to log on to any desktop
computer that is roaming notes capable. The users’ key Lotus Notes files are stored
on their M: drive in a zip file. Roaming Notes is an application granted only in very
limited circumstances.
Launching Roaming Notes:
ß You can easily identify a Roaming Notes
machine by the Lotus Notes Icon.
ß To use Roaming Notes all that is required
is to double-click on this icon. The user
will have to be setup to use Roaming
Notes or it will not work properly.
ß Roaming Notes is used just like normal
Lotus Notes. There is no difference in the
functionality of Roaming Notes.
ß To close Roaming Notes you can either
use the “X” in the upper right hand corner
or you can go to File/Exit. Roaming Notes
will do the rest.
53
 Lotus Instant Messaging
Logging On
ß When you launch your Lotus Notes, you
will receive a dialog box Log on to
instant messaging.
ß Here you will enter your HTTP password.
This is the same password that you
used previously to log into
softwareshelf.cummins.com and
hardwareshelf.cummins.com.
Adding a User
ß Click on the Add to Instant Contact
List icon.
ß Under Private group, in the User name
field, enter the name of the person you
want to add — first name followed by last
name — and click Add.
Alternatively, you can:
ß Click the Browse Directory button
to search the directory.
ß Type only the first or last name (but not
a short name such as Rob instead of
Robert, unless that is how the person is
listed in the instant messaging directory).
ß If the name that you entered matches
more than one entry in the directory, a list
of matching names appears. Select the
correct name from the list.
ß Click Add.
54
Starting a Chat
To begin a chat, do one of the following:
ß From the mail view, to chat with the
sender of a message, select the message,
click Chat, and select Chat with.
ß From a mail message, to chat with the
sender, click Chat then select Chat
with sender.
ß From the Instant Messaging Contact List,
select a name and click the Chat icon.
ß Choose File - Instant Messaging – Chat.
Type the name of the person you want to
chat with -- first name followed by last
name -- and click OK.
ß Alternatively, you can type just the first
name or last name (no short names
unless that is how the person is listed
in the instant messaging directory). If the
name that you typed matches more than
one entry in the directory, a list of
matching names appears. Select the
correct name from the list and click OK.
Then:
ß Type your message and click Send.
ß Optional: click Invite Others to turn this
chat into an instant chat meeting.
ß You can leave the chat at any time by
clicking Close.
55
 Changing your Online Status
ß Click on the I am Active button in
the bottom right hand corner of your
Lotus Notes.
ß Select one of the available status
messages or click on Edit Current
Status Message and type in your
customized status message.
56
Online Meeting
Scheduling a meeting:
ß In the meeting form, select This is an
Online Meeting in the Where section of
the new meeting form.
ß Select one of these options in the
Type field:
Collaboration for either small meetings
with fewer than five participants, or for
highly interactive meetings with several
presenters.
Moderated presentation/demo for either
a large presentation, structured meeting,
seminar with more than ten participants,
for moderately interactive meetings with
few presenters.
Broadcast meeting for a large presenta-
tion or demonstration where most
participants only need to watch and
listen. Your administrator must enable you
to schedule a broadcast meeting.
ß Enter the name of the online resource
in the Place field, or click the icon to open
the Online Meeting Places dialog box
and select the online resource from a list.
ß Attach files for the meeting by clicking the
Attachments icon in the Online Meeting
Attachments field.
ß Click the Save and Send Invitations
action button in the action bar.
57
Security
Integrity Flex
E-mail Attachment Encryption
(eEnvelope)
Hard Drive Encryption

59
 Integrity Flex Security ß These are informational alerts
informing you that an application is
attempting to access the local network or
ß Firewalls help protect the integrity of the Cummins network. Power Sweep II has the internet. As you install new programs
selected Integrity Flex as the standard firewall loaded on all laptops, desktops, and work on your laptop, you may occasionally see
stations. This version of Integrity Flex deployed with your Power Sweep II machine these types of alerts. If you just started
provides enhanced security. a new program or know what the alert is,
check the box labeled Remember this
ß When you are connected to the network at a Cummins facility, Integrity Flex will receive answer the next time I use this
an enterprise firewall policy from a central server. program, click Yes, and you will not see
ß This policy will provide the user with enhanced protection from malicious or the alert again.
intrusive applications. ß Checking Yes or No is the user’s decision,
ß When you are not connected to the Cummins network or cannot contact the Integrity based on the type of alert. Check to make
server, an off-line (or “personal”) policy will activate. sure the program is familiar, is from a
trusted source, or one that you requested.
ß The off-line policy has also been designed to provide the user with enhanced protection
from malicious or intrusive applications as well. ß Server Program alerts are generated
when your laptop is requesting server
ß When the off-line policy is activated you may see pop-up alerts. There are several types permissions from either the local area
of alerts Integrity can generate: network or the Internet. To keep from
seeing these alerts, check the box
New Program (Yellow Banner) Repeat Program (Green Banner)
Remember this answer the next time
I use this program and click on Yes.
This is the decision of the user, based
on the type of alert.

60 61
 ß When you see Firewall alerts, Integrity
has protected your laptop by blocking
traffic not allowed by the firewall. These
alerts can be caused by potentially
harmful network activity and will have an
orange banner.
How to use Adobe Acrobat 7.0 Professional to create eEnvelope
ß Open Adobe Acrobat 7.0 Professional and
click on Document; from the list, select
Security then Secure PDF Delivery.

ß Possible hacker activity will have a red

banner. Fortunately, we are not able to
show you one here. If you are
receiving a significant number of these
alerts, please call the Help Desk or your
local support group.

ß Do not alter any Integrity settings.

Altering settings can:
ß Choose the files to enclose; you can
– Deactivate security applications browse by clicking on Add file to send.
– Compromise the security of
the computer ß Click Open once you’ve located the file(s).
– Cause unnecessary alerts
– Prevent the computer from
receiving security updates.

eEnvelope
ß When you send an encrypted e-mail, your attachments are still vulnerable unless they are
encrypted as well.
ß Choose an envelope template (option with
ß Adobe Acrobat 7.0 Professional allows you to send attachments securely by putting them date stamp recommended) and click Next.
into an eEnvelope. An eEnvelope is the encrypted PDF document into which attachments
can be placed without having to alter them.

ß Adobe Acrobat 7.0 Professional is Class 2 software, so computer users must order it from
the Software Shelf (see the section regarding Class 1 and Class 2 software).

Note: The recipients of your eEnvelope must have Adobe Acrobat 6.0 or higher to open it. It is a free
download from the Web.

62 63
 ß You can chart your progress in the ß When you have finished entering the information you want the recipient to know about
Steps box; now choose a delivery you, you will see a box confirming the name of the file(s) you want to enclose and the
method by selecting Complete the location of the envelope you are about to create.
eEnvelope manually.
ß When you are satisfied with the information, click Finish.
ß Click Next.
ß Now you are ready to set a password for opening the attachment. You can also restrict
printing and editing by granting permission only to those who receive the password from
you. Click OK when you have selected your passwords and permissions.

ß Next, choose a security policy; the

second option, Restrict Opening and
Editing Using Passwords, allows you
to choose a password that the recipient
will use to open the secured envelope.
Click Next.
Printing and
Editing Permission

ß Now enter identity information that you ß Confirm the password and click OK. Be
wish appear on the envelope. You have sure to remember that password.
to fill this out only once. You can elect to
make changes in it at a future time.
Click Next.

ß When you see the Save warning, you

know you are almost finished with
creating the envelope. Check the box
if you do not want to see this warning
again, then click OK.

64 65
 Hard Drive Encryption

Any document on your hard drive that is not encrypted can be viewed by others if they:

ß Can log onto your PC.

ß Have the proper rights to access your PC remotely.

ß Have the right tools—they don’t even need a password.

For this reason, the My Documents folder on all new Cummins Global Documents
Desktops will be encrypted by default.

• Save the envelope you’ve created. Using the Save As option lets you select any save ß Encryption of this folder will be mostly transparent to the end user.
location you wish.
ß Every document that is created in this folder will be automatically encrypted.

ß Every file that is copied into this folder will be encrypted.

ß Any file that is copied from this folder, onto another folder on your hard drive, will NOT be
automatically decrypted.

ß Any time you attempt to copy a file from this folder to external storage such as a network
share or a USB memory stick, you will see the following prompt:

ß If you click ignore, the file will be decrypted

before being copied. If you click cancel,
the file won’t be copied.

• You are now ready to create an e-mail in Lotus Notes and add the attachments secured in ß When attaching an encrypted file to
the eEnvelope. Follow the steps you typically use for creating attachments. a Lotus Notes e-mail, the attachment
will automatically be decrypted before
• Use a separate e-mail or a telephone call to the recipient(s) for sharing the password that sending. If you need to encrypt an e-
will open the envelope. mail attachment see the section on using
Adobe Acrobat eEnvelopes.

66 67
 If you have other folders on where confidential data is kept, you can encrypt them with the ß From the General tab click
following procedure: the Advanced button.

ß From My Computer navigate to the folder you want to encrypt.

ß Right click on the folder you want to encrypt and click Properties.

ß Click Encrypt contents to secure data

so that the box is checked and click OK.

ß Click OK on the Properties dialog.

68 69
 ß Click OK at the Confirm Attribute
Changes dialog.

Remote Access
iPassConnect
Setting Up a Compatible Home Network

ß Encrypted files and folders will appear GREEN in My Computer or Windows Explorer

ß To decrypt a file or folder, just follow the above procedure and UNCHECK Encrypt
contents to secure data at the Advanced Attributes dialog.

ß Please only encrypt folders that contain your data.

ß Encrypting Windows or Program File folders could affect system performance or prevent
programs from functioning correctly. Don’t encrypt program folders or windows folders.

70 71
 iPassConnect ß Select the country, state if applicable,
and city.
ß When you are away from a Cummins location, you can connect to the network using
iPassConnect. ß Click on the twisty next to modem
entry, select the city listed under the
ß The new version of iPassConnect provided with your Power Sweep II machine is the modem connections.
single point of entry, making it easier for you to connect anywhere, at any time. This
training tells you how to: ß If the city you are in is not listed, click
on Clear, select the country, enter a local
– Connect via analog/dial-up number, and click on Find. This will locate
– Access the network with home broadband any numbers that are considered local to
– Make high speed and wireless connections your area.
– Update the iPassConnect phonebook.

Analog

ß To open iPassConnect: ß If no local numbers are available, toll free

– Click on Start numbers will be displayed.
– Click All Programs
– Select iPassConnect ß When using iPassConnect outside the US,
– Click on iPassConnect . Universal All Cities/Toll Free numbers are
listed within the city.
For convenience a short-cut has also been placed ß There are costs associated with using a
on your desktop. Dial-up connection; always attempt to use
a local number if possible.

ß By selecting just the city, iPassConnect

will use the first number listed under the
City and continue through the list until a
connection is made.

72 73
 ß If required, click on Dial Properties and ß iPassConnect will verify McAfee and
enter the number to access an outside Integrity Desktop is running, dial the
line, disable call waiting, or change the dial local number, and verify your user name
from Tone to Pulse. and password.

ß When complete click on OK.

ß Click on Connect and enter your WWID

and password and click OK. This is the
same password you use to logon to the
machine or the network when located at ß iPassConnect will update the phonebook
a Cummins facility. and launch the VPN Client.

ß After clicking on the Continue button from

the banner you will be connected to the
Cummins network.

ß When you are finished with your VPN

session, right-click on the iPassConnect
icon located on the system tray and
select Disconnect. It is important to
disconnect to prevent incurring further
connection charges. This will terminate
your VPN session.

74 75
 Home Broadband iPassConnect will:

ß Verify McAfee and Integrity Desktop

ß If you have wired internet access, you
is running.
can connect to the Cummins network
by selecting Use Existing Internet ß Connect to your Home Broadband
Connection under the Home Broadband Network and verify your user name
selection. Click Connect. and domain password.
ß You can also use this entry if you have ß Update the phonebook and launch the
previously configured the Intel wireless VPN Client. After clicking the Continue
adapter for your home network. button, you will be connected to the
Cummins network.
ß Please do NOT use the Available
Wireless Networks entry because there
are charges associated with it. ß There are no costs involved with using
iPassConnect from your home network.

Wired or Wireless Broadband

ß Enter your WWID and domain ß When traveling, you can also use iPass
password and click OK. This is the same Connect to find a Wired or Wireless
password you use to logon to the machine Broadband connection.
or the network when located at a
Cummins facility. ß If wireless access is available at your
location, there will be an entry called
Available Wireless Network.

ß Clicking on the icon to the right

of the access point will tell you if the
location is iPassConnect enabled,
Personal or Other Network hotspot.

76 77
 ß The Intel ProSet/Wireless LAN adapter
ß Clicking on the icon to the right of
will disable itself to allow iPassConnect to
the access point will tell you if the location
control the wireless adapter. Click OK.
is iPassConnect enabled, Personal or
Other Network hotspot.

iPassConnect will:

ß Verify McAfee and Integrity Desktop

is running then acquire a network address

ß Connect to the wireless network

ß Verify your user name and

domain password

ß Update the phonebook

ß Launch the VPN client

ß If your location is an iPassConnect ß After clicking the Continue button you will
enabled access point listed under be connected to the Cummins network.
Available Wireless Network, select the
access point and click on Connect.

ß Enter your user name and domain pass

word and click OK.

78 79
 ß If this is a Personal or Other Network
enabled access point listed under
Available Wireless Network, you
may need to disable the Internet
Explorer’s proxy and connect to the
internet before launching iPassConnect.
Check with the location staff to determine
what is required.
ß To disable the proxy, open Internet
Explorer, click on Tools, select Internet
Options, select the Connections tab,
and click on LAN Settings. Uncheck the
box labeled Use a Proxy Server for
your LAN.
80
ß In addition to disabling the proxy, you may
also be required to enter an access key if
the access point is using encryption.
ß Location staff should be able to provide
you with the necessary information.
ß To use a wired connection with
iPassConnect, select the appropriate
location under Wired Broadband. Similar
log-in steps are required.
ß Remember there are costs involved with
using an iPassConnect hotspot.
ß Be sure to disconnect from iPassConnect
when you are finished with your session.
To do so, located the iPassConnect icon
in your system tray, right-click and click
on Disconnect.
81
 Updating the iPassConnect Phonebook
ß Cummins recommends you update your
iPassConnect phonebook prior to
traveling. You can do this by completing
the following steps.
ß Once all disk activity has stopped you
need to exit the iPassConnect
application completely by right-clicking
on the icon located in the system tray
in the lower right-hand corner of your
desktop, and clicking on Exit.

ß While connected to the Cummins network,

launch the iPassConnect client.

ß Click on Settings, highlight Update

iPassConnect, press and hold the Shift
key, then click on Phonebook.

ß If you are traveling or at a

non-Cummins facility, you can update
your iPassConnect phonebook after
you establish a network connection.
ß Right-click the iPassConnect icon on
the system tray, highlight Update
Shift key, then click on Phonebook.

ß You will see a status bar as the phonebook

is updated.

ß When the update is finished, click on OK

and iPassConnect will complete the
phonebook update process.

ß The rest of the update process will be

transparent on your desktop, but you
will see increased disk activity while it is
updating. This could take several minutes
to complete.

82 83
 Installing a Compatible Home Network ß In order to use your new Cummins laptop with a wireless connection at home you will
need to configure the Intel adapter. To do this will require accessing the router and
Configuring and Using an Existing Home Network obtaining the current SSID and WEP key settings.

ß The follow training will familiarize you with

using the Intel PROSet/wireless adapter to
configure your existing home network.

ß Cummins currently supports two models

of Linksys routers --the BEFW11S4 and
the WRT54G

ß The PowerSweep II machine will come

preconfigured to access the Cummins
Network.
ß You can verify this by noting the
icon on the system tray. Double clicking
the icon will show you the display to
the left.

84 85
 ß If your router is a WRT54G, click on the Wireless tab, click on Basic Wireless Settings,
and record the SSID, then click on Wireless security and record the Key 1 value.

ß If you have a BEFW11S4 router, from the Setup tab, record the SSID, then click on
WEP Key Setting and record the Key.

Note: The entire key is not displayed, you will need to scroll to the right to see the remaining
characters. There will be 26 characters total.

86 87
 ß Open the Intel PROSet adapter by
double-clicking the icon on the
system tray.
ß Under Available Networks select SSID
not broadcast and click on Configure.
Note: If you have broadcast enabled on your
router the SSID will be displayed here.
ß From the General Settings window enter
a Profile Name, for example Home, enter
the SSID recorded from a previous step,
then click on Next.
ß The Intel adapter will determine the
highest level of security your home net
work supports, click on Next to display
the security setting window.
88
ß From the Security Settings window, enter
the key you recorded earlier in the
Wireless Security Password (Encryption
Key) field and click Next.
ß This completes the wireless configuration
for your home network.
ß After clicking OK, you should see
a balloon notifying you the configuration
was successful.
ß If you do not see this notification please
repeat the procedures.
Configuring a new network at home
ß Cummins currently supports two models of Linksys routers, the BEFW11S4 and
the WRT54G.
ß If you are setting up a home network for the first time, it is recommended you purchase
the WRT54G router and complete this training.
ß It is strongly advised that you contact your cable/DSL provider prior to beginning installation to
determine what, if any, requirements they may have in order to set up your router for your Internet
connection. You will also find this advice in the tutorial included with the Linksys router.
ß The easiest way to get your connection configured and working on the Internet is to begin
with a “wired” connection from your Cummins Global Desktop to the router. For a “wired”
connection, simply connect a standard network cable from your computer to the router.
ß Once all “wired” connectivity is successfully established (you can connect to the
Internet), wireless connectivity can be configured. In order to configure wireless service
while connected directly to the router, bring up the router web management console (refer
to the router’s Reference Manual on how to do this).
89
 ß On the front page, click on the Wireless tab and then click on Basic Wireless Settings.

ß In the Wireless Network Name (SSID) field, enter a name for your network, (in this
example we’ll use homenet as the SSID). Record this name for later use.

ß Make sure that SSID broadcast is set to Disable and click on Save Settings.

ß Once you have completed these set-up steps, please refer to the section on
configuring an existing home network, starting by launching IntelPro from this icon
ß From the Wireless tab click on Wireless Security. on your system tray:
ß Set the Security mode to WEP and WEP Encryption to 128 bits 26 hex digits.

ß In the Passphrase field enter a short phrase of your choosing and click generate. This
will generate a random set of numbers in the Key 1 field. Record these numbers for
later use.

ß Click on Save Settings to complete the router configuration.

Note: The below Key 1 value is for illustration purposes only.

90 91
Post Deployment
and Steady State
Software Shelf
Hardware Shelf

93
 Instructions for Use of the Software Shelf Creating a Software Install Request
Accessing Software Shelf ß Click Create Request.

ß Open Internet Explorer.

ß Go to http://softwareshelf.cummins.com

ß Click Request Software icon.

ß Enter your WWID and HTTP password. Your HTTP password is the same password you
use to log on to Instant Messaging.

ß Select the replica closest to your physical location at the time of submitting the request.

94 95
 Software Install Request
ß Fill out the Information Request Form.
– Select Business Unit
– Answer the question: Are you a Contractor?
– Select Country
– Select Location
– Select Recipient Name (if different from yourself)

ß Click Continue with Order.

ß Complete the Software Request Form. To add additional applications, click the Select
Applications button. To remove applications previously selected, click the Remove
button next to the application.

ß Click Submit Request.

ß Select the application(s) you need by clicking the checkbox to the left of the Application
Name. You can sort by Application Name and Manufacturer and search functionality.

ß Click Show Citrix Applications for Citrix applications.

96 97
 ß Fill out the Software Order Form.
ß Complete the Business Justification.
ß Fill in Accounting Info:
– Responsibility Code
– Department Number
– Account Number
– Select Approver (Direct Manager)
My Requests
ß To view your orders, click My Requests.
ß Identify the request you are looking for to see the current status:
– Awaiting Approval (will show next approver)
– Approved
– Rejected

ß Click Checkout.

98 99
 My Approvals Instructions for use of the Hardware Shelf
ß To view My Approvals, click My Approvals. Accessing Hardware Shelf
ß If a request is awaiting your approval and you can not find the approval link in your Lotus ß Launch Internet Explorer.
Notes inbox, click the Resend Link:
– Open Lotus Notes ß Enter the following URL: http://hardwareshelf.cummins.com
– Click the Link
– Approve/Reject the request (can include comments in approval)

ß Select the country or region from which you are doing this order. For example, if you are
US resident but are in the UK you should select UK.

100 101
 ß Choose the kit desired.

ß Click on Create Request and you

will be prompted for your WWID
and HTTP password.

ß If there are option available for this kit they will be offered on this screen.

ß Check the kit and options needed and click Add to Cart.

ß You will be prompted for the country and location of the person that is to receive the piece
of hardware being ordered.

ß Once responses are chosen from the drop down menus click Continue.

102 103
 ß To process this order click on Process.

ß Information on this screen and click Check Out.

ß Your order is complete.

ß Complete information for the required fields:

– Business Unit (choose from the pull down menu) Note: If you have special needs, you may place requests through the Hardware Shelf,
hardwareshelf.cummins.com.
– Justification (This is a free for test filed and so as much information as possible
should be entered) ß Power Sweep II recognizes that a standardized environment must make room
for some special circumstances; these might be related to health or a specific
– Manager (Choose the department manager that should approve this order from
business requirement.
the address book)
ß The Cummins Global Desktop can accommodate visual impairment by offering a 20-inch
– and Department.
monitor. There are also ergonomic keyboards and mice for computer users with
repetitive movement problems.

ß Some jobs might require a larger viewing field, so a 20-inch monitor is available – with
approval – as a special business need.

ß Business Unit management must approve that kind of special request.

104 105
Help and Additional
Training Resources
help.cummins.com
Other Sources for Help

107
 help.cummins.com
Infant Care and Help in Steady-State
When the Power Sweep II deployment is over, there will be a brief period during which on-
site teams will be available to assist you with the new machines. Once that period is over,
you will be able to get help by using the steady state processes.

After infant care, all computer-related issues need to be raised through help.cummins.com
(Help Desk) or you local support staff.

help.cummins.com
ß All Cummins computer users can enter an on-line help ticket at http://help.cummins.com

ß To begin, enter your WWID and click Submit.

ß Click on Create New Ticket.

ß Fill in required information (marked with *).

ß In the Category field, you are being asked to select a general classification for your
problem. For example, if you are having trouble with hardware, your category is
PC Hardware-CGD.

108 109
 Here are additional examples of possible issues and their corresponding categories.

Issue: Category:
Software Class 1 and 2 BU Apps

BU Supported Software BU Apps

Notes or Spam Lotus Notes

Remote Access Connections Remote

Hardware Failure PC Hardware: CGD

Printing Problems Print

Network Drive Access File Share Request

Web Applications Internet Web Apps

Mainframe Related Mainframe

Other sources for help

ß If you have questions about Lotus Notes, visit the Power Train Web site and take
the courses:
– “Lotus Notes 6- Moving to IBM Lotus Notes 6”
– “Lotus Notes 6- New Features of IBM Lotus Notes 6”

ß You can also visit the Power Sweep II Web site

cnn.cummins.com/cbs/powersweepII_home.cfm, where additional information on the
program and the machines is housed.

ß For hardware and general start-up questions, reference the Setup Guide that
accompanied your machine.

ß If you have questions on remote access, check out the iPassConnect Quick Tutorial on
the hard drive of your computer.

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