Replace with Application Name

GTS Run Book - Application Profile

Introduction
Purpose
This document provides a business overview of AutoSys.

Scope
Define and summarizes the AutoSys Job Scheduling Application

Target Audience
Will allow the NOC to understand the application and its importance to the organization. It will
also contain business contact information to assist in effective communications

41204739.doc For internal XL Capital use only Last Date Modified October 16, 2008
Application Profile

GTS Run Book - AutoSys Job Scheduler

Application Profile

Application Name: AutoSys

Name & Description of Application: AutoSys is the Enterprise Batch Job Scheduler for XL. All scheduled
Description and batch processing for all business IT systems that process XL information including all
controlled subsidiaries and managed affiliates worldwide need to run via AutoSys.

AutoSys is used for automated advanced scheduling and calendaring, simple and complex
dependency relationships, production controls for auditing, and notification and escalation.
Business US Treasury Accounting Operations rmusxlgscashmgmt@xlgroup.com
Contacts XL Real Estate/Facilities GS-UGXLGAITCORPETLDevelopers-US-S@xlgroup.com
XL Insurance Exton XL-Insurance WINS AutoSys Support
XL Re Life IT XL-ReLifeIT@xlgroup.com 
XL Destiny RE-DestinyAutoSysLogAccess-R@xlgroup.com
Application Services GS-GTSApplicationServices-US-S@xlgroup.com
Financial Data Repository GS-FDRSupport-US-S@xlgroup.com
Directory Services GS-GTSDirectoryServices-US-S@xlgroup.com
Expense Planning System GS-UGXLGAITCORPETLDevelopers-US-S@xlgroup.com
Financial Data Repository GS-FDRSupport-US-S@xlgroup.com
Tin_Matching GS-UGXLGAITCORPETLDevelopers-US-S@xlgroup.com
Global Services GS-BudgetSupportGroup-US-S@xlgroup.com
GS-CRMP SupportGroup-US-S
Identity Management GS-MIISAlerts-S@xlgroup.com
IT Invest Management Job GS-IT Actuals Support Notification-US-S
XL LRN GS-FDRSupport-US-S@xlgroup.com
Job Scheduling GS-GTS-JobSchedulingServices-US-S@xlgroup.com
XL America GS-DW-XLRA Support-Notification-US-S
Tax Data Repository for the Financial Tax Department GS-FDRSupport-US-S@xlgroup.com
XL Insurance GS-ProcedeTeam-US-HF1-S@xlgroup.com
GS-InsReserveProSupport-US-S@xlgroup.com
GS-InsDevelopmentSupport-US-S@xlgroup.com
XL Reinsurance GS-FxRate Batch-S
XL Professional Hartford Job XL-PH Roundtable AutoSys Support
XL Insurance Monthly Policy, FRC GS-GlobalIDWJobNotification-S@xlgroup.com
IT Invest Management Job GS-Global Web Team-US-S
XL London Market GS-MIS SQL Warehouse PreProd Jobs-UK-LON-S
LM-CRESTA-UK-LON-I

Business IT John Surette john.surette@xlgroup.com/203-964-3982

Contacts
 Robert Thomas
robert.thomas@contractor.xlgroup.com,robert.thomas@nextel.blackberry.net/203-964-3960

IT Segment Mike Kane michael.kane@xlgroup.com/203-964-5245

Product
Manager
Business List Name: GS-Autosys Users (insert hyperlink)
User(s) General description of Business Users: All AutoSys users should be included in this Exchange
Distribution Distribution List
List
Availability This application is available 24/7 except for 2 maintenance windows per month. Maintenance
Required/Prima windows occur the 1st and 3rd Tuesdays of every month.
ry Operating
Hours
Peak Periods Daily 09:00-17:00 and Month End Close
Specific 1st and 3rd Tuesday of every month, 9:00 AM – 10:30 AM
Application
Maintenance
Window
Backup Requirements Nightly full backup of the autosys2 DB and hourly transactional logging
Backup Window is in place for a 1 hour recovery time. The DB backup occurs at 10:05
PM and runs for 30 seconds.
Expected recovery
times

Application Priority Basic

Disaster Disaster Recovery Document: Disaster Recovery - Test Script- IT.xls

Recovery/Failover Name of DR Site: Sungard, NJ
Planned Release Schedule What is the standard release cycle for the application?
AutoSys Job Creation Life Cycle Document
How often and when are new releases of the application expected?
The newest release of AutoSys (version r11) is ready for general
availability right now; testing should begin around DEC 2009 at XL.
Support Requirements Expected coverage of applications 08:30-17:00
Specific SLAs: Job Scheduling Services SLA Draft
Vendor Name: Name of vendor(s) that developed the application: CA
Primary vendor support contact : 800-859-1564 Until 6 PM EST Option
#1
Is this application covered by vendor support : Yes
Contract #:      
Link to contract: