“CUSTOMER SATISFACTION

TOWARDS RELIANCE JIO”

Submitted in the partial Fulfillment of the Requirement for the

BACHELOR OF BUSINESS ADMINISTRATION

(2017-2018)

Submitted to : Submitted by: Jyoti

DAV COLLEGE, SEC. 10 Rajoria
CHANDIGARH Roll No.: 5051
BBA 3rd Year

DAV COLLEGE
SEC-10 CHANDIGARH
 STUDENT DECLARATION

I Jyoti Rajoria student of BBA (Semester VI) from DAV College sector

10 Chandigarh affiliated to Panjab University hereby declare that all the

information, facts and findings furnished in this report are based on my

indigenious work and are original in nature. Any literature, data or work

done by others and cited within didertation has been given due

acknowledgment.

This information is used purely for the academic purposes. Any

resemblance to any other existing work is purely coincidental.

STUDENT SIGNATURE: ___________

JYOTI RAJORIA

Roll No. : 5051

PUPIN:15043334

Date:_________
Place : Chandigarh
 ACKNOWLEDGEMENT

Behind this successful undertaking is the blessing and guidance of many. This

formal piece of acknowledgement may not be sufficient to express my feeling of

gratitude and deep respect that have experienced during my process of completion

of this project of CUSTOMER SATISFACTION TOWARDS RELIANCE

JIO.

This Endeavour would not have been successful without the help and

encouragement of lot of people with whom I had good fortune of interacting during

my course of journey.

I am indebted to my project coordinator concefore his immaculate and intellactual

guidance , sustained efforts and friendly approach, without his it would have been

difficult to achieve result in such a short span of time .

Last but not the least, I would like to pay my sicere gratitude to my family, friends

and my college seniors who encourages and guided me throughout the project .

( JYOTI RAJORIA )
 PREFACE

Bachelor of Business Administration (BBA) programme is one of the most reputed professional

courses in the field of management. This course includes both theory and its applications as per

contents of its curriculum. Project report is an integral part of Bachelor of business

administration which exposure to our practical knowledge and also to get interact with the

various aspects of present market conditions. Each student is required to undergo practical

training, after the completion of fifth semester examination.

The Training project programmers are designed to give the managers the future of the corporate

happenings and work culture. The real life situation is really different from the stimulated

exercise enacted in an artificial environment inside. The Training project programmers are

designed, so that the managers or tomorrow do not feel when the time comes to take

responsibilities.

The Training project report presented here is a result of my hard work. This project helps me to

learn about of working in Telecom Sector.

 TABLE OF CONTENT

S.NO CONTENT
1. INTRODUCTION

2. LITERATURE REVIEW

3. RESEARCH METHODOLOGY

4. DATA ANALYSIS AND INTERPRETATION

5 FINDINGS AND SUGGESTIONS

6 CONCLUSION

7 BIBLIOGRAPHY

8 ANNEXURE
 EXECUTIVE SUMMERY

This project report is based on telecom sector as the telecom sector is growing at a
very good pace .This project titled on “Customer Satisfaction Towards Reliance
JIO” is being conducted to identify factors and provide revolutionary 4G LTE
coverage and high speed Wi-Fi services of Reliance JIO at various parts of
Panchkula city. RJIL (Reliance Jio Infocomm Ltd.) has successfully demonstrated
legal interception and monitoring rules compliance of its 4G network for high
speed wireless internet, phone calls, video and messaging service across
country.To identify all the below buildings in work scope area and establish
contacts with the building owner/association and explain them the benefits of high
speed internet and 4G connectivity. All G+5 (ground floor +five floors) and above
buildings Shopping malls, Hospitals, Hotels ,Colleges To capture all the details of
the building. The variables are involved in this project.1. Area 2 . Address 3.
Building Name 4 . Number of Floors 5 . Type (commercial, residential, both,
Hotel, Hospital) 6 . Latitude & Longitude { By using Smart phone app} 7.
Number of Home passes
 If you need this

project report plase

contact: 9855017625

Chauhan brothers