ORAL

COMMUNICATION 17/07/18
Ms. Katrisha Faye G. Pingol

•  Refers to all the

characterisDcs common
to a parDcular group of
people that are learned
and not given by nature

•  Something that is
•  Human CreaDon learned from parents,
•  Human part of the schools, the media, and
environment the broader community
•  A social system
•  The non-biological comprised of values,
aspects of life norms, and ways of
behaving

•  Includes all the •  Expression of our

material and non- nature in our modes
material products of living and thinking
of group life that •  Can be seen in our
are transmiPed literature, in religious
from one pracDces, and in
generaDon to recreaDon and
another enjoyment.

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ORAL COMMUNICATION 17/07/18
Ms. Katrisha Faye G. Pingol

•  History
•  EthniciDes
•  Religion
•  Ecology
•  Technology
•  EducaDonal
Backgrounds
Varies from place to place and country to country •  Social Backgrounds

•  Happens when an •  Pertains to

individual interact, communicaDon
negoDate, and create
meanings while among people
bringing in their varied from different
cultural backgrounds naDonaliDes
(Ting-Toomey, 1999) (Gudykunst, 2003)

•  CommunicaDon that is •  Can flow smoothly and

influenced by different become very interesDng
ethniciDes, religions, and
sexual orientaDons for a cross-cultural group,
but may not go as
•  Sending and receiving of
messages across planned when disrupted
languages and cultures. by cultural collisions.

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ORAL COMMUNICATION 17/07/18
Ms. Katrisha Faye G. Pingol

•  Speech is conDnuously •  Nodding during conversaDons

accompanied by gestures,
facial expressions, and
other body movements that
add to whatever you are
saying.

•  Silence as a form of communicaDon •  Forms of greeDngs

•  Forms of greeDngs •  Eye contact

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ORAL COMMUNICATION 17/07/18
Ms. Katrisha Faye G. Pingol

•  Dining EDquePes
•  Intercultural
CommunicaDon influences:
ü  Senders and Receivers
ü  Messages and Feedback
ü  Sebng or Context

DENIAL
STAGE
•  Offers a structure 1
that explores how
DEFENSE
STAGE
people experience
2
cultural
differences.
MINIMIZATION
STAGE
3

DENIAL
STAGE
1
I never

ACCEPTANCE
STAGE •  Based on the belief that a experience
4 person’s culture is the only culture shock.
real culture.
ADAPTATION
STAGE
•  The individual fails to see
5 cultural differences and
As long as
we speak
the same
tends to isolate themselves language,

INTEGRATION
STAGE there’s no
6 from other groups. problem.

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ORAL COMMUNICATION 17/07/18
Ms. Katrisha Faye G. Pingol

DEFENSE MINIMIZATION
STAGE STAGE
2 3

•  Individuals feel as though their I wish these people •  Individuals begin to find It’s a small world
would just talk the commonaliDes between
own culture is the only good way we do. after all!
themselves and people of other
culture.
cultures.
•  May feel threatened by other I wish I
could give up •  Bank more on universality of People are
cultures and their differences. pretty
my own ideas
•  Tend to be criDcal and have a culture and much
be one of •  Begin to recognize that all motivated
narrow focus on what’s these
people are people despite their by the same
people. things.
appropriate and correct. differences

ACCEPTANCE ADAPTATION
STAGE STAGE
4 5
•  Promotes the belief that I always try to study •  Individuals begin to be I can maintain my values
about their culture and also behave in
one’s own culture is just one before I go
more competent in how to culturally appropriate
of the many cultures in the somewhere. communicate with people ways.

world. of other cultures.

•  Curiosity and the desire to The more
•  Open to world views when To address our
issue, I have to
learn arise. different accepDng new adjust my
approach to
•  Appreciate important cultural we are, perspecDves consider both my
the •  Seeing the world through
own and my
differences in behaviors and counterpart’s
better! background.
eventually in values another’s eyes.

INTEGRATION
STAGE
6
•  Individuals start to go Everywhere is home,
if you know enough
beyond their own cultures how things work •  ETHNOCENTRISM
there.
and see themselves based Belief that one’s own
on different cultural cultural group’s behaviors,
viewpoints. I can look at norms, ways of thinking, and
things from
•  Able to understand the ways of being are superior to
different cultures and perspective all other cultural groups
of various
promote unity among them. cultures.

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ORAL COMMUNICATION 17/07/18
Ms. Katrisha Faye G. Pingol

•  STEREOTYPING •  PREJUDICE
OversimplificaDon or NegaDve abtude
distorDng of views of toward a cultural
another race, another group based on liPle
ethnic group, or even or no experience
another culture

•  Flexibility and the ability to

tolerate high levels of
•  DISCRIMINATION
uncertainty
Overt acDons one takes to
•  ReflecDveness or
exclude, avoid, or distance
mindfulness
oneself from other groups
•  Open-mindedness
•  SensiDvity

•  Avoid stereotypes. •  Engage in mindfulness

•  Challenge gender norms. •  Pay aPenDon to your words
•  Do not talk down on younger and acDons
people and the elderly.
•  Control your assumpDons
•  Be sensiDve to the religious
•  Engage in transpecDon
pracDces of others.
•  Be polite at all Dmes. •  Gain knowledge
•  Gain experience

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ORAL COMMUNICATION 17/07/18
Ms. Katrisha Faye G. Pingol

•  Oral CommunicaDon in Context (2017 EdiDon) by C&E

Publishing, Inc.
•  hPp://meldye.weebly.com/stage-6-integraDon.html
•  hPp://personales.upv.es/mcandel/Hybels9_Ch3.pdf
SOCIAL •  hPps://www.slideshare.net/DhanBharathi/
GENDER AGE RELIGION
STATUS
intercultural-communicaDon-presentaDon