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Article · January 2006

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Hasan Ali Al-Zu'bi


Applied Science Private University
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353

(ANOVA)

Abstract

This research aims at identifying the effects of using Information Technology on


improving work performance within the following dimensions (Speed, Quality,
Trustworthiness and Job knowledge-ability). In addition, the research will identify
the level of variance the use of Information Technology will have on task
performance due to the difference in demographic characteristics in terms of sex, age,
academic achievements and years of experience.
This field research was conducted on three hundred and fifty three (353) employees
working at the departments of The Jordanian Tax Directorate located in Amman area
Several statistical methods were used in testing the research hypotheses, Percentages,
Frequency, Simple Regression Analysis and Variance Analysis (ANOVA).
The research concluded that there is an impact with a statistical implication for the
implementation of information technology on work performance in all its
dimensions; furthermore, the variance in the implementation of Information
Technology by employees to perform their job tasks is referenced to the difference in
demographic characteristics in terms of sex, age, academic achievements and years of
experience.

1
[1]

2
1
2

3
1
2

4
877
55
394
12 365
79 353

[2]
2554
[4] [3]
2553 2554
[5]
2554

5
1

6
(Reliability)

(Cronbach's
87 Alpha)
65
(Validity)

(Simple regression Analysis) 3


(R square) R2 B
(ANOVA) 4

8
[6]

(Turban)

[7]

[8]
(senn)

[9]

[10]

[11]

7
[12]

1
2
3
4
5
6
8

[13]

[14]

9
[15]

[16]

[17]

1
2
3
4
5
6

2553

[18]

2553

15
[19]

2553

[20]

(Jones, 2001)

[21]

2555

[22]

1975

]23[

(Giddens, 1984)

[24]

11
1
1
(58) 7335 295
1635
35 26
5439 194

6839 245
3637 135 15 6

12
1

7335 295
1635 57
155 353
4 14 25
55 194 35 26
38 135 45 36
3 15 55 46
1 5 56
155 353
7 27
13 46
67 245
11 39
155 353
28 95 5
38 135 15 6
25 81 15 11
13 46 25 16
3 11 21
155 353

13
2
2

353

1
5532 195
7534 4328

2
6934 245
8832 3376

3
5234 175
6932 3346

4
5234 175
6732 3341

14
2

2174 171.21 471. 111 313 172 11 471 11 1171 191 3.74 131
..71 171239 3 21 111 313 17. 1 1973 12 1974 141 971 34
1971 172921 3741 111 313 1174 .1 1972 .1 1174 121 .74 11
1271 172114 3741 111 313 1171 .1 1171 .1 147. 193 471 14

5323 R2=0.23

66326 F
F

3
F R2=0.17
45 45

15
3
46.93 F R2=0.17

3
46379 F R2=0.17

3
45395 F R2=0.17

Sig. F B R2
5355 66326 5346 5323
5355 45345 5337 5318
5355 46393 5333 5318
5355 46379 5335 5318
5355 45395 5338 5318
3374 5355 F

16
(ANOVA)
F 4

4
ANOVA
F F F F F F F F

53555 83675 53551 63977 53551 43391 53555 63343


53555 83245 53555 83279 53551 53262 53559 33418

53555 63343 53555 63936 53555 43226 53517 33387

231 5355 F

5355 F

T-test
5

5
T-test

T T
535551 8359
535551 3348
535551 4355
535551 4345
5355

18
T
5355

3353 35 26 2315 25
45 36 25
3319
3338 55 46 25
56 35 26
3339

3387
4351
2318

2379 11
2361 5

1
4328

3376

17
245 195

3346

3341
2

R2=0.23

66326 F

R2=0.17

5318
3

25
35 26

19
5
35 26 25

25
1
4322 3341

35 26 25

21
1

22
1
9 2552
2
17 1 2554
3

174 161 2554


4
267 253 2553 2 35
17 1 5
15 6
8- Efraim, Turban & et.al, Information Technology for Management: Making
Connection for Strategic Advantage,( U.S.A: John Wiley & Sons, Inc, 1999) ,
P.19.
7
7 2554
9- James A., Senn, Information Technology in Business Principles Practices, and
Opportunities(NJ:Prentice Hall. Upper Saddle rover, 2000)) P.23.

15
24 2554
11
56 1994
12
267 268 1977
76 1979 13
14

11 2555

23
15
78 1993 3 7
16
45 1996
2552 18
5
267 253 17
19

2553
25
2553
191 187
21- Jones, C. ,"A Century of Stock Market Liquidity and trading Costs.",
Manuscript, Columbia University,2001.
22
175 161 2555 1 28

23
63 62 1975

24- Giddens, A., "The Constitution of Society: outline of the theory of Structuration",
Cambridge, Polity Press, 1984.

24

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