Document Code: SDO-PM-OSDS-LEG-005

Procedure Manual for Revision: 00

QMS and ISO 9001:2015
Effectivity date: 05-08-2018
PROCESS TITLE:
Name of Office:
Processing of Complaints related to Sites Titling Legal Services Unit

Prepared by: Reviewed by: Recommended for Approval: Approved by:

JONATHAN CHRISTIAN P. MALLARI ATTY. GERMI E. GONZALES ROWENA T. QUIAMBAO, CESE / LEONARDO C. CANLAS, Ed. D., CESE LEONARDO D. ZAPANTA, Ed. D., CESO VI
Document Controller Head of Office Asst. Schools Division Superintendents /Quality Management Representatives Schools Division Superintendent

Objective: To provide legal services to guide the operations of the Department which includes, but not limited to, providing legal advice in interpreting laws and
rules affecting the operations of the Department.

Scope: This procedure covers provision of legal assistance in the school sites titling process.
RESPONSIBILITY PROCESS FLOW INTERFACE KPM RECORDS DOCUMENT QUALITY CONTROL
REFERENCE STANDARDS METHOD
START

-Receives request for assistance in the

100% accurate Recording
Legal Accounti Laws related to 100% complete Checking
preparation of legal
ng documents for land SGOD 3min Complaint, Land
Assistant Analyst/
acquisition or transfer attachments, Adherence to
Ownership,
Sr. applicable laws
Land Donation,
-Refers to Attorney III Land Transfer, such as:

Adherence to
-Assist in the preparation of the necessary
10min to applicable
legal documents for school site titling
Concern
Attorney process ed 15min or regulatory
III
SBMA
-Evaluates submitted documents and asks requirements such
depending
for clarification or supporting
1 documents as:
-Provides his / herdayadvice concerning the
on the
Accounti
information / Customer
ng documents satisfaction
Speciali
st needed
-Coordinates with concerned office, Central
or Regional Office for what______
Attorney III

Departm
ents
and
other

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QM - Page 1 of 2

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JONATHAN CHRISTIAN P. MALLARI ATTY. GERMI E. GONZALES
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Document Controller Speciali Head of Office Asst. Schools Division Superintendents /Quality Management Representatives Schools Division Superintendent
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RESPONSIBILITY PROCESS FLOW INTERFACE KPM RECORDS DOCUMENT QUALITY CONTROL

REFERENCE STANDARDS METHOD

A
100% accurate Recording
Division Laws related to 100% complete
Laws related to
Chief III Land Checking
Attorney III Provides legal advice to OR TO THE ONE OSDS, Land
Ownership,
Adherence to
WHO REQUESTEDSDS / SGOD SGOD Ownership, applicable laws
Land Donation,
(specifically the Division Engineer) Land Donation, such as:
Land Transfer,
concerning the issue or query raised. Land Transfer,
C Log book
o ADD ONE BOX FOR FEEDBACK Adherence to
n
ENDc applicable
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do -cr
cn requirements such
oe
Accounti
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ng 10mins
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Analyst/
Sr. t S Customer
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QM - Page 2 of 2
1
5mins
d
Departm
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ents y
and
other