WHITEP APER

Rapid Results for Retek Batch Application Integration and

Scheduling

October 2003

Retek offers software solutions that support virtually all of the

operational activities of a typical retailer. The software solutions create
value by applying innovative technology to help retailers efficiently
create, manage, and fulfill consumer demand. The ROI on Retek is
unquestionable, but the customer must make a significant investment,
often several months or more, in personnel and time to get Retek up and
running. AppWorx cuts this implementation time in half.
In this white paper, we first describe the general benefits of AppWorx and
the features that make it the leading distributed scheduler. We then
describe how AppWorx significantly shortens the Retek implementation
time and the additional functionality it brings to Retek applications.

SOLUTIONS OVERVIEW

To streamline business processes and improve competitive advantage, IT

departments often bring in multiple applications and multiple operating
platforms. This environment creates a perpetual challenge for the
computer services department and end-users: how to drive these
applications in a cohesive and controlled manner to deliver further
efficiency gains and increased effectiveness.
The applications should operate according to the current business
conditions and with as little manual input as possible. Why? Because
manual input is the most common point of failure and the biggest culprit
for wasting time in any IT process. Applications only do what humans tell
them to do.
The way forward is to:
• automate the driving of these applications in a real time
environment
• reduce the amount of manual input

Rapid Results for Retek Batch Application Integration and Scheduling 1

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 • eliminate avoidable delays
• reduce the need for customized coding
• ensure the job gets done when the business needs it to de done
• empower the current investment in IT infrastructure
AppWorx offers expertise and software to:
• automate business processes at the application level
• enable disparate applications to be chained together in a cohesive
and managed way
• feed data into the process
• react to business and data events
• prevent or control errors
• resolve workload issues
• deliver output to its desired destination
AppWorx software is unique in its methodology, incorporating:
• a ‘script-less’ approach to defining the process steps
• application drivers (program types) for some 200 programs
providing the necessary cross application communication
• event driven conditional logic
• dynamic parameter definition
These features contribute to the ability of AppWorx to automate the
decision making process.
AppWorx Consulting Services personnel have unique expertise and
experience in automating business processes. They can take applications,
such as Retek, and automate tasks that were once assumed to require
manual input. This removes the end user from tedious, repetitive tasks
and creates an automated background process.
AppWorx Solutions focus on:
• scheduling and controlling vertical solutions such as Retek for the
retail market
• automating ERP applications such as Oracle, PeopleSoft, and SAP
• integrating the application environment, including ERP, utilities,
reporting, and housekeeping tools
The result is a single application automation policy and, ultimately,
accelerated business processes.

APPWORX – A SCRIPT-LESS DEVELOPMENT ENVIRONMENT

AppWorx greatly reduces, and many times eliminates, the need for
developers to write shell or PERL scripts to implement automation and
scheduling, enabling you to deliver new projects more quickly.

Rapid Results for Retek Batch Application Integration and Scheduling 2

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 AppWorx module and chain building provides an online point and click
interface to run your programs. We have taken existing schedules and
reduced the original scripts by more than 90%.
In fact, this functionality can be extended to the whole development
environment to reduce scripting in all projects. AppWorx manages
dependencies, thread logic, parameter passing and validation, abort and
restart logic, leaving the development team to concentrate on the real
functional code.
AppWorx captures all standard output and keeps track of all log files
generated. A simple mouse click is all that is required to view the results
of your applications.
The AppWorx export and import mechanism further reduces coding
changes for environmental variables such as database logins, printers
and libraries. These, and many other objects, can be remapped when
moving AppWorx modules and chains into a new environment,
eliminating potentially erroneous code changes and reducing the time to
deliver new applications.
Future maintenance or changes to processes are easy to manage with
AppWorx. New modules can be inserted and old ones switched off or
deleted. The environment enables a self-documenting approach –
providing the insights required to fix problems more quickly and to
change processes in the future more efficiently.
By using AppWorx interfaces, extensions, and program types, you can
build very complex processes without having to repeat the coding effort
normally associated with scripting. The AppWorx object methodology,
write once and use many times, provides a key tool for rapid development
of schedules and integrated applications resulting in accelerated and
controlled business processes.

APPLICATION PROCESS INTEGRATION: MORE DETAIL

The AppWorx product simplifies the most complex IT projects, including

multiple application integrations, enterprise application upgrades, or
legacy application optimization. With the AppWorx unique modular
approach, complex scripts can seamlessly migrate from application to
application, eliminating tedious coding and maintenance, and helping to
deliver projects on time and on budget.

What is “Application Process Integration”?

In order to provide a cohesive business model, organizations should
ensure that applications work together to fulfill the business need. As
new applications come along, more work is required to knit them into the
business process. Often, this issue is resolved by manually driving the
individual applications or by spending time and money writing code to
link two or more applications together.

Rapid Results for Retek Batch Application Integration and Scheduling 3

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 The issue is not just about sharing data. It’s about each application
working together in a single, event driven, business process.

Extensions, Interfaces and Program Types

AppWorx provides a number of extensions and interfaces to its core
product suite to enable effective application process integration. Some of
them are complex extensions for applications such as Retek, Oracle E-
Business Suite, PeopleSoft, or SAP, while others are more generic, such
as the supplied FTP and SQL*Loader modules. It is also very simple to
create new interfaces, called program types, to drive new applications.
Think of them as application drivers.
Program types, therefore, are object-oriented interfaces between
AppWorx and other applications. They enable:
• Integration with other applications
• Tracking of cross application processing
• Passing of parameters across applications and across platforms
• Registering of output files for subsequent routing or viewing
• Determination of application errors

Creating New Application Interfaces

To create new application interfaces, the application must support one or
more of the following:
• API Calls
• Command line calls
• Macro Language
• Direct database access
In AppWorx, a program type script is written to provide the application
interface. The program type script communicates with the application,
passes parameters, traps errors, and retrieves output. The script can
often be just a few lines of code.
A simple AppWorx module, using the program type, can then drive the
application and can be chained with any number of business processes
with no further coding required.

BATCH INTEGRATION AND SCHEDULING FOR RETEK APPLICATIONS

Retek Inc. is the leading provider of software solutions and services to the
retail industry. Retek’s collaborative solutions help to create, manage,
and fulfill consumer demand and are employed extensively around the
world.
Retek appreciates the complexities of their customer’s IT environments
and have worked extensively with partners to ensure that batch

Rapid Results for Retek Batch Application Integration and Scheduling 4

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 application integration, data integration, and application scheduling have
been addressed.
AppWorx and Retek have worked together to develop a unique, fully
supported solution for scheduling and automation that brings significant
benefits to the Retek implementation project and to the operation of the
production Retek environment. For example, a plug and play template for
the scheduling of RMS, RDW, and DWI can be implemented and running
in a matter of days – compared with the traditional weeks or months of
development that is normally associated with this task.

What does AppWorx bring to a new Retek customer?

If you are new to Retek, you are embarking on a major project to improve
your competitive position in the retail market. You are investing in a
market-leading product in order to bring gains in efficiency and
effectiveness to the IT component of your business infrastructure. The
AppWorx solution for Retek is a must for you.
• AppWorx enables you to improve the time-to-market of your Retek
implementation.
• AppWorx reduces the risk of in-house developed solutions.
• AppWorx improves the visibility and control of Retek business
processes.
• AppWorx manages the workload and exploits the Retek database
for efficient application processing.
• AppWorx enables the batch application integration you need with
your wider infrastructure.
• AppWorx will pay for itself during implementation alone.

What does AppWorx bring to an existing Retek customer?

The AppWorx solution for Retek is based on a repeatable, best practice
template. However, this template is often modified and enhanced by
customers to fit with their unique business requirements. If you have
already implemented a traditional, script-based schedule using a legacy
scheduling product, you already know:
• how long it took you to build the original schedule.
• how difficult it is to maintain or change the schedule.
• the challenges of balancing computing resources.
• the cost of downtime when trying to recover corrupt data through
poor management of reject data.
• how many people need to be involved to fix a production problem.
With AppWorx, many of these on-going issues are significantly reduced or
completely avoided.

Rapid Results for Retek Batch Application Integration and Scheduling 5

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
APPWORX RETEK SOLUTION OVERVIEW

In a single product, AppWorx provides many features that improve the

efficiency and effectiveness of your Retek batch schedule.

The Retek Schedule Template

The AppWorx Retek Schedule template provides rapid implementation of
the RMS, RDW and DWI batch schedules. This is completely script-free
and is supplied by AppWorx or Retek. The template will automatically
run programs scheduled daily, weekly, monthly or on specific dates. Of
course, the template can be easily modified to your environment but it is
initially provided as a ‘best-practice’ solution from Retek. Solutions for
RDF, RDM, and POS Uploads are standard additions to the AppWorx
implementation.
The template includes:
• The pre-written code and pre-built schedule required to run all
Retek RMS, RDW & DWI programs.
• The logic to detect what modules are in place and therefore
whether to run those programs or not.
• The logic to automatically take advantage of Retek Multi-
threading.
• The application driver (program-type) used to develop any custom
Retek solutions within AppWorx.
• Approximately 450 AppWorx modules (jobs).
• Nearly 120 AppWorx chains (sequences of jobs).
• Over 1000 built in interdependencies and conditions.
• Fully automatic and safe restart/recovery processes.
• Automatic information extraction from Retek error logs for fast
problem diagnosis.
The template also includes the following enhancements for Retek:
• Schedules for RDF and RDM.
• A solution for multi-threaded or more frequent POS uploads.
• Automatic scheduling [in held status] of jobs to process reject
data.
• Automatic detection and management of multiple input files.
The AppWorx template alone can save 16 man weeks of development in
addition to the benefits gained in the production environment.

Rapid Results for Retek Batch Application Integration and Scheduling 6

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 The above diagram is exactly the same as the chain flow view within the
product JAVA interface. The entire chain flow diagram for the complete
schedule is produced very quickly and easily using the Microsoft Visio
integration and becomes a very useful working document for operational
and functional users throughout the development and delivery of the
Retek solution.
Each discreet chain of modules can be easily moved to cater for differing.
Operation of the schedule, trouble-shooting problems and maintenance
are all made easier by this granular and highly visible solution.

TECHNICAL DETAILS

Retek Specific Architecture

In a Retek environment, the AppWorx Master will usually reside on the
main RMS server. The AppWorx data repository will use the main Oracle

Rapid Results for Retek Batch Application Integration and Scheduling 7

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 instance that is also used for storing your Retek data. This allows
AppWorx to benefit from the high availability architecture used for your
Retek applications as well as enabling business process acceleration links
for your Oracle applications.
Remote agents can also be installed to control other Retek applications,
such as RDF, RDM, or RDW that might run on other servers.

Retek Merchandising Transaction System 9.0

Template Import/Export
The template is a pre-defined schedule, created in Retek’s own
environment in Minneapolis. The powerful “import/export” feature in
AppWorx was used to extract the schedule objects and make them
available to any Retek/AppWorx customer.
The same “import/export” mechanism is used throughout your
development lifecycle to ensure a risk-free migration of the schedule. This
feature enables new environment variables such as database logins,
printer names, and machine names, to be automatically mapped to the
existing schedule – saving time, and avoiding coding changes and the
introduction of new errors.

Rapid Results for Retek Batch Application Integration and Scheduling 8

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 Running Retek Processes
Before running any Retek process, which is an individual module in
AppWorx, a number of checks are made within the AppWorx Retek
program-type code (template). For example:
• Check for Retek threading requirements
• Check for Retek Bookmark information
• Check for Lock or Reject File existence
• Check for existence of multiple input files

Retek Multi-threading
Given a Retek multi-threaded program, the template checks the restart
tables to determine how many threads of the program should run, then
runs the program once for each thread. In the situation where the user
specifies the number of threads, AppWorx updates the
RESTART_CONTROL table and inserts one record for each thread into
the RESTART_PROGRAM_STATUS table.
The restart tables are automatically refreshed before programs that use
restart/recovery are run.

Retek Restart/Recovery
The AppWorx solution automatically checks the Retek restart/recovery
tables. If a previous run had failed, then the AppWorx job will abort
unless a parameter is set to force the cleanup of the restart recovery
tables. Any dependants wait until the job is restarted – this logic applies
to multi-threaded programs and is intended to force you to check whether
you really want to run the current process and to avoid potentially
corrupting data.

Automatic Scheduling for Lock or Reject Files

If lock or reject files are created, then AppWorx will automatically
schedule a new job, in HELD status, to process those files once the
original problems are resolved. Therefore, there is no need to write
additional processes to check if all data has been loaded correctly.
This methodology has the benefit of reducing the amount of work
required to recover a situation and also to provide a high level of visibility
about the problem and the resolution of that problem.

Multiple Input File Detection

Usually, if more than one input file is detected then the oldest one is
processed – optionally you can be informed about the existence of multiple
files and choose the next action.
The very fact that AppWorx is checking for multiple files eases the
burden on operations and applications support teams in detecting
problems and recovering potentially critical situations.

Rapid Results for Retek Batch Application Integration and Scheduling 9

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 Output Files and Log Files
Output files that result from batch processes are stored in defined
directories. AppWorx provides for both output file and log file viewing
online as well as offering output management and delivery capabilities.
For problem determination, AppWorx extracts the relevant data from the
Retek log files to provide only the necessary information associated with a
process, rather than unnecessarily providing the whole log file.
AppWorx can distribute error notification and associated log information
automatically if you so desire; alternatively, AppWorx can feed problems
automatically into problem management products such as Remedy.

A Fully Documented Solution

The AppWorx solution is self-documenting. There are two levels of
documentation:
• The online Graphical Analysis Package, which provides real time
views of the modules executing within a chain of events.
• An AppWorx template that drives Microsoft VISIO as shown in
the earlier diagram.
This template enables very fast, automatic, production of project
documentation and operational work flow diagrams (“Run-Book”) which
are used as a communication aid to improve the productivity between
functional and operational users throughout the development lifecycle.

Other AppWorx Solutions for Retek

AppWorx provides a template to drive any Pro*C, shell, or Perl script in
the Retek environment. AppWorx templates reduce the coding effort and
enable the construction of reusable modules into business process chains.
These chains can extend out of the Retek environment and into other
applications such as SAP, Oracle e-Business Suite or any other
ERP/business critical application.
The standard AppWorx delivered solution is often extended in the
following areas.
POS Upload. The Point Of Sale data upload process is critical to the
retail business; it facilitates the uploading of data from every store in the
retail chain to the Retek system. Frequent uploads are desirable to
ensure that the data upon which decisions are based is as current and
accurate as possible – enabling the retailer to effectively manage
replenishment, inventory turn, reactivity to sales, mark downs, and
promotions.
The complexity of managing data transfer and uploads increases
dramatically as the frequency of uploads increases; imposing serious
strain on any system.
AppWorx manages this complexity and workload balancing to permit a
significant increase in the frequency of uploads through parallel

Rapid Results for Retek Batch Application Integration and Scheduling 10

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 execution of data transfer and controlled and managed uploads to Retek.
Furthermore, the AppWorx solution ensures granularity and visibility,
providing a more controlled and assured delivery of business critical data.
Retek Demand Forecasting. AppWorx offers a standard solution for
implementing the batch requirements for RDF and can be delivered very
quickly as part of the Rapid Results Service Package.
The schedule is configured dynamically to respond to changes in the
business by checking the domains as defined in the Retek application
environment. Adding a new domain requires absolutely no changes to
AppWorx or the schedule.
The solution uses the AppWorx advanced queuing mechanism to ensure
that system load is managed.
ReSA template and scripts. AppWorx provides a template schedule
enabling easy customisation of dependencies and conditions of the Retek
supplied scripts for Retek Sales Audit. This area is often customized and
this should be viewed as a starting point for your ReSA implementation.

APPWORX AND THE RETEK INTEGRATION BUS

AppWorx is used for application scheduling and processing large amounts

of data through batch application integration. Data is loaded directly into
the database through standard SQL load processes, ETL tools, or via the
RIB. When data arrives, AppWorx can use this as a business condition to
automate the background processing as in the POS upload process
documented above.
It is recommended that AppWorx drives processes when the conditions
are right to do so, as opposed to the traditional method of just time
fencing everything into a batch window. This enables 24x7 processing of
data where applicable. Regardless of whether you are using the RIB or
FTP/ETL solutions, AppWorx requires little, if any, configuration changes
and, in fact, greater integration can be achieved by implementing the
SeeBeyond E-Way for AppWorx.
AppWorx controls, tracks, and load balances job processes within the
SeeBeyond e*Gate and Retek applications. Jobs are initiated by AppWorx
through its API to e*Gate and, similarly, e*Gate initiates job processes
using AppWorx as its “batch process adapter” in Retek and other
applications.

APPWORX RAPID RESULTS SERVICES

AppWorx has a packaged service offering to deliver rapid implementation

of the batch schedules for Retek. The service, Rapid Results Retek,
delivers the necessary training, implementation, and configuration
required to ensure that both AppWorx and Retek best practice methods
are used in delivering your Retek batch processing solution.

Rapid Results for Retek Batch Application Integration and Scheduling 11

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 As an example, the AppWorx product can be installed and the RMS
schedule loaded and tested in just a few days!
The basic 13-day package includes:
• 1 day AppWorx installation in development / test environment
• 3 days formal classroom training for your
development/integration/operations teams
• Implementation of the Retek Template
• Full system test and test runs of RMS schedule
• Implementation and test of Visio program type for documenting
the solution
• Implementation of additional solutions (i.e. POS upload, RDM,
RDF)
• Integration to your systems management tools and additional
alerting mechanisms
• Knowledge transfer throughout the engagement
• Delivery of project documentation and test run data

CUSTOMER STORIES

Finlay Fine Jewelry

Finlay Fine Jewelry is one of the leading retailers of fine jewelry in the
United States and the largest operator of leased fine jewelry departments
in major department stores for retailers such as The May Department
Stores Company, Federated Department Stores, the Carsons and
Younkers divisions of Saks Inc., Marshall Field’s, and Belk’s. Finlay
generates approximately $1 billion in sales through its 10,000 employees
in over 1,000 locations. These locations are divided among 24 host-store
groups located in 46 states across the U.S.A. After Finlay’s multi-million
dollar investment in retail e-business solutions from Retek, Inc., they
discovered they needed help automating their processes.
“We realised early on in the Retek implementation process that we
needed to acquire a premium job scheduling package that could handle
our volume of data and save us time - which would in turn save us
money,” said Jim Giantomenico, Senior Vice President and Chief
Information Officer for Finlay. “Given our Retek solutions, our warehouse
management and distribution packages and several custom applications,
proven experience in application integration across platforms and
operating systems was a must.”
A Retek strategic partner and enterprise job scheduling leader, AppWorx
stepped in to help the jewelry giant.
The AppWorx Enterprise automation solution manages the automation
policy for Finlay’s entire IT system, controlling the scheduling,
distribution and execution of processes for enterprise-wide applications.

Rapid Results for Retek Batch Application Integration and Scheduling 12

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 Due to the volume of data that needed to be processed by Finlay, they
needed a powerful scheduler that could handle high volumes of data and
application processing,” said Krishna Vallapareddy, Implementation
Engineer for AppWorx.
“With AppWorx, we can confidently handle thousands of files in a finite
amount of time,” said Giantomenico. “Not only have we removed the
complexity surrounding our Retek application scheduling, but we’ve
saved time and resources by eliminating previously manually controlled
processes.”
AppWorx also provides an enhancement to Retek’s restart and recover
functionality by defining variables that apply to Finlay’s specific needs for
recovering errant processes. These variables can include dynamic values
drawn from a database or job status codes returned from completed
processes. Once defined, the variables can be passed automatically to any
Retek module through AppWorx. If a failure code from a previous job is
encountered, the Retek process can be restarted or an operator can be
notified so the corrupt data does not enter the database.
“Without a powerful scheduler like AppWorx, I would need three times
my current staff and I’d still have to keep my fingers crossed that
information was getting from point A to point B,” said Giantomenico.

AB Lindex
AB Lindex in Sweden estimated that the cost of the implementation of
the batch scheduler for their first phase of the Retek implementation with
minimal functionally would take a minimum of 200 man-hours. In
addition an operating manual had to be created. Experience showed that
a homegrown solution often is expensive to operate in the long run.
Pernilla Rönn, Technical Architect at Lindex, had this to say about the
AppWorx Retek solution:
We wanted to move to more powerful scheduling tools, as the Retek
batch schedule is quite complex and both maintenance, and
execution of the Retek batch is much simpler in a batch scheduling
system. The AppWorx solution provided a set up for the Retek
schedule within three days and resulted in a much more efficient
solution to handle the Retek application processing.
After the implementation, we felt that we could strongly
recommend AppWorx to other Retek customers. AppWorx
demonstrated a strong knowledge of the Retek application and has
a close relationship with the Retek development team in
Minneapolis.
The use of AppWorx guaranteed a best practice approach and a
faster implementation of the Retek schedule: less than three days
for our vanilla implementation.

Rapid Results for Retek Batch Application Integration and Scheduling 13

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 Despite DB Lindex being based in Sweden, AppWorx has been very
reactive and have been able to efficiently assist us during the
implementation, user acceptance testing and support phase.
During the implementation of Retek, you can always make best use
of consultancy time available and AppWorx helped us to free up
valuable resources that have been affected on other essential work
of our Retek implementation.

APPWORX RETURN ON INVESTMENT EXAMPLE

The following ROI example is from real AppWorx / Retek

implementations and has been verified by leading external consultants.
The savings demonstrated in this ROI are indicative of any AppWorx
solution and show some significant savings, not only during
implementation but also right through to the operation and management
of the resulting automated environment.
Further explanation and the criteria of the variables in this documented
are available from AppWorx Corporation, as is the entire ROI document.

Rapid Results for Retek Batch Application Integration and Scheduling 14

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
 Phase 1 Phase 2
(30 Retek jobs – 30 interfaces) (150 jobs + 150 interfaces)
Without AW With AW Difference Without AW With AW Difference

Development - Implementation of scheduler 95 36 59 452 157 295

Installation of the scheduler (development – integration - test –production) 5 5 0 2 2 0
Script development/integration/test of batch schedule with scheduler 60 10 50 300 50 250
Scripting, Integration of interfaces in the schedule 30 21 9 150 105 45
Additional Scripting 40.5 5 35.5 33 2.5 30.5
Multi-threading implementation (Retek & other applications) – integrated with AW 15 2 13 15 1 14
restart/recovery management - integrated with AW 15 1 14 7.5 0.5 7
logs & errors management (+ alerts) – integrated with AW 10.5 2 8.5 10.5 1 9.5
Documentation of the schedule – Run book 8.75 4.38 4.38 29.17 10.94 18.23
Configuration management and Environement Migration 9.50 1.80 7.70 45.20 7.85 37.35

Total Développement (man days) 153.75 47.18 106.58 559.37 178.29 381.08
Development cost in $ (850 per day) $130,688 $40,099 $90,589 $475,462 $151,544 $323,917
Operation of the batch schedule 60 24 36 120 48 72
Batch Windows Optimization 24 12 12 48 24 24
Management of rejects et restart of data processing 24 6 18 48 12 36
Job rerun 12 6 6 24 12 12
DBA Support 36 24 12 72 48 24
Application Support 48 36 12 96 72 24
Total Operation in Man days 144 84 60 288 168 120
Operation cost in $ (850 per day) $122,400 $71,400 $51,000 $244,800 $142,800 $102,000

Indirect Costs in $ (generic cost to be adapted per customer) $150,000 $50,000 $100,000 $700,000 $283,333 $416,667
Service outages $ 100,000 $ 50,000 $ 50,000 $ 250,000 $ 83,333 $ 166,667
Server Upgrade $ 50,000 $0 $ 50,000 $ 450,000 $ 200,000 $ 250,000

Total Development - Operation and Indirect Costs $ 403,088 $ 161,499 $ 241,589 $ 1,420,262 $ 577,678 $ 842,584

Rapid Results for Retek Batch Application Integration and Scheduling 15

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003
CONTACT APPWORX

For more information, contact us at 1.877.APPWORX in the US and +44

(0)1293 874400 in the UK, or visit our website at www.appworx.com.

AppWorx Corporation
2475 140th Ave NE, Bellevue, WA 98005, USA
Toll Free 1.877.APPWORX
Tel +1 425 644 2121 Fax +1 425 644 2266
info@appworx.com

AppWorx Europe
Suite 5 Gatwick House, Peeks Brook Lane
Horley, Surrey, RH6 9ST, UK.
Tel +44(0)1293 874400 Fax +44(0)1293 822937
uk@appworx.com

AppWorx is a registered trademark of AppWorx Corporation. Other

products mentioned are trademarks of their respective companies.

Rapid Results for Retek Batch Application Integration and Scheduling 16

Copyright 2003 AppWorx Corporation (draft 10/15/03) WP051-1003