005-110 IIT Feed Stop Sensor Fault

The IIT Feed Stop Sensor did not detect the document lead edge at the scheduled timing dur-
ing original feed.

BSD-Reference: Refer to BSD 6.2 for the Feed Stop Sensor and the IIT Drive Motor.

BSD-Reference: Refer to BSD 1.10 for the +24 VDC power to the IIT PWB.

Primary Causes
• IIT Feed Stop Sensor (PL 3.2)
• IIT Drive Motor (PL 3.1)
• IIT Drives

Initial Actions
• Ensure that there is no damage to the IIT drives assembly and that the drive rolls are not
binding.

Procedure
Enter the Diagnostic Mode.
Select the IIT.
Use the Previous Page or Next Page button, then the up or down arrow button to select
DC330.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Feed Stop Sensor, 005-124.
Press the Enter button.
Remove the Document Handler. Block and unblock the Feed Stop Sensor. The display
changes from Low to High to Low.
Y N
Refer to BSD 6.2 and check the wiring for an open circuit between the Feed Stop Sensor
and the IIT PWB.
If the wiring is OK, replace the Feed Stop Sensor (PL 3.2).

Select the IIT Drive Motor, 005-010. Press the Enter button. Press the Start button. The IIT
Drive Motor Runs.
Y N
Refer to BSD 6.2 and check the wiring for an open circuit between the IIT Drive Motor and
the and the IIT PWB.
If the wiring is OK, replace the IIT Drive Motor (PL 3.1).

Ensure that there is no damage to the drive belt and that the drive rolls are not damaged or
contaminated.
If there is no damage, replace the IIT PWB.

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005-900 IIT Sensor Fault
An IIT Sensor was blocked while the power was switched on and the boot-up was complete.

BSD-Reference: Refer to BSD 6.1 for the document size sensors.

BSD-Reference: Refer to BSD 6.2 for the Skew, Feed Stop and Registration Sensors.

Primary Causes
• A document is blocking an IIT sensor when power is switched on
• A defective IIT sensor
• A short circuit in an IIT sensor signal wire

Initial Actions
• Ensure that a document is not blocking an IIT sensor when power is switched on.

Procedure
Enter the Diagnostic Mode.
Select the IIT.
Use the Previous Page or Next Page button, then the up or down arrow button to select
DC330.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
sensors in the following table. The signal level should be Low when the sensor is unblocked.
Block and unblock each of the sensors to determine which is causing the fault. The signal level
should go from Low to High to Low.

Table 1 IIT Sensors

Component
BSD Sensor Control
6.1 Q6-1 A0 DC330 [005-109]
6.1 Q6-2 A1/B2 DC330 [005-108]
6.1 Q6-3 A2/B3 DC330 [005-107]
6.1 Q6-4 A3/B4 DC330 [005-106]
6.1 Q6-5 A4/B5 DC330 [005-105]
6.2 Left Skew DC330 [005-145]
6.2 Right Skew DC330 [005-135]
6.2 Feed Stop DC330 [005-124]
6.2 Registration DC330 [005-125]

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 A
010-310 Thermistor 1 Over Temperature Fault Check for a short circuit in the wire between the Center Triac and the IOT PWB.
If the wiring is OK, replace the Center Triac (PL 8.2).
The Heat Roll Thermistor 1 (Center) detected an over temperature fault. The temperature was
249°C or higher.

The Thermistor is reading the temperature correctly. However the heat control circuit is causing
the Center Triac to be on for too long a period of time.

NOTE: The fuser temperature is controlled at different set points based on environmental con-
ditions and the media used.

BSD-Reference: Refer to BSD 10.5 for the Heat Roll Thermistor 1 temperature analog sig-
nal.

BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Fuser heat con-
trol circuit

Primary Causes
CAUTION
Use caution when working in the fuser area because components could be very hot.
• Dirty or defective Heat Roll Thermistor 1 (PL 7.5)
• Defective Fuser heat control circuit
• Defective Center Triac (PL 8.2)

Initial Actions
• Switch the power off and allow the fuser to cool.
• Ensure that the Thermistor is clean and that it is touching the heat roll.

Procedure
Disconnect P/J447 from the IOT PWB. There is between 50K and 100K ohms between
J447-13 and J447-14.
Y N
Check the wire between Thermistor 1 connector P194-2 and J447-13.
If the wire is OK, replace the Heat Roll Thermistor 1 (PL 7.5).

Connect J447 to the IOT PWB and switch the power on. Let the machine warm up.
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Heat Roll Thermistor 1 temperature analog signal [010-250].
Press the Enter button to view the analog representation for the temperature.
A value of 33 or less indicates an over temperature condition.
Press the Close button to exit this code.
Select the Triac Center (FP - full power) [010-003]. Press the Enter button. The display indi-
cates High.
Y N
Press the Start button to switch the display High and switch off the Triac.
If the display does not go High, replace the IOT PWB (PL 8.1).

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 A
010-311 Thermistor 2 Over Temperature Fault Check for a short circuit in the wire between the Center Triac and the IOT PWB.
If the wiring is OK, replace the Center Triac (PL 8.2).
The Heat Roll Thermistor 2 (center) detected an over temperature fault. The temperature was
249°C or higher.

The Thermistor is reading the temperature correctly. However the heat control circuit is causing
the Center Triac to be on for too long a period of time.

NOTE: The fuser temperature is controlled at different set points based on environmental con-
ditions and the media used.

BSD-Reference: Refer to BSD 10.5 for the Heat Roll Thermistor 2 temperature analog sig-
nal.

BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Fuser heat con-
trol circuit

Primary Causes
CAUTION
Use caution when working in the fuser area because components could be very hot.
• Dirty or defective Heat Roll Thermistor 2 (PL 7.5)
• Defective Fuser heat control circuit
• Defective Side Triac (PL 8.2)

Initial Actions
• Switch the power off and allow the fuser to cool.
• Ensure that the Thermistor is clean and that it is touching the heat roll.

Procedure
Disconnect P/J447 from the IOT PWB. There is between 50K and 100K ohms between
J447-17 and J447-18.
Y N
Check the wire between Thermistor 2 connector P195-2 and J447-17.
If the wire is OK, replace the Heat Roll Thermistor 2 (PL 7.5).

Connect J447 to the IOT PWB and switch the power on. Let the machine warm up.
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Heat Roll Thermistor 2 temperature analog signal [010-251].
Press the Enter button to view the analog representation for the temperature.
A value of 33 or less indicates an overheat condition.
Press the Close button to exit this code.
Select the Triac Center (FP - full power) [010-003]. Press the Enter button. The display indi-
cates High.
Y N
Press the Start button to switch the display High and switch off the Triac.
If the display does not go High, replace the IOT PWB (PL 8.1).

10/31/05
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 A
010-312 Thermistor 3 Over Temperature fault Check for a short circuit in the wire between the Side Triac and the IOT PWB.
If the wiring is OK, replace the Side Triac (PL 8.2).
The Heat Roll Thermistor 3 detected an over temperature fault. The temperature was 249°C or
higher.

The Thermistor is reading the temperature correctly. However the heat control circuit is causing
the Center Triac to be on for too long a period of time.

NOTE: The fuser temperature is controlled at different set points based on environmental con-
ditions and the media used.

BSD-Reference: Refer to BSD 10.5 for the Heat Roll Thermistor 3 temperature analog sig-
nal.

BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Fuser heat con-
trol circuit

Primary Causes
CAUTION
Use caution when working in the fuser area because components could be very hot.
• Dirty or defective Heat Roll Thermistor 3 (PL 7.5)
• Defective Fuser heat control circuit
• Defective Side Triac (PL 8.2)

Initial Actions
• Switch the power off and allow the fuser to cool.
• Ensure that the Thermistor is clean and that it is touching the heat roll.

Procedure
Disconnect P/J447 from the IOT PWB. There is between 50K and 100K ohms between
J447-15 and J447-16.
Y N
Check the wire between Thermistor 3 connector P196-2 and J447-15.
If the wire is OK, replace the Heat Roll Thermistor 3 (PL 7.5).

Connect J447 to the IOT PWB and switch the power on. Let the machine warm up.
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Heat Roll Thermistor 3 temperature analog signal [010-252].
Press the Enter button to view the analog representation for the temperature.
A value of 33 or less indicates an over temperature condition.
Press the Close button to exit this code.
Select the Triac Side (FP - full power) [010-001]. Press the Enter button. The display indi-
cates High.
Y N
Press the Start button to switch the display High and switch off the Triac.
If the display does not go High, replace the IOT PWB (PL 8.1).

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010-313 Overheat Thermostat Fault
An overheat condition caused the Overheat Thermostat to open. This removed power from the
Fuser Relay, K3 that supplies power to the LVPS 5C. The machine does not go to a ready con-
dition.

BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Thermostat Over-
heat signal.

Primary Causes
CAUTION
Use caution when working in the fuser area because components could be very hot.
• Thermostat (TH10-1) (PL 7.5)

Initial Actions
• Switch the power off and allow the fuser to cool.
• Ensure that the thermostat is not touching the heat roll.

Procedure
Switch the power on. Let the machine warm up.
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Overheat Thermostat Closed signal [010-200]. A Low signal indicates that an overheat condi-
tion occurred.
Check the Thermostat wiring for an open circuit from the IOT PWB (BSD 10.3 or 10.4) through
BSD 1.8 to the HVPS PWB (BSD 10.7).
If the wiring is OK, replace the Overheat Thermostat (PL 7.5).

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 A
010-314 Thermistor 2 Overheat Fault Check for a short circuit in the wire between the Center Triac and the IOT PWB.
If the wiring is OK, replace the Center Triac (PL 8.2).
The Heat Roll Thermistor 2 (center) detected an overheat fault. The temperature was 249°C or
higher.

The Thermistor is reading the temperature correctly. However the heat control circuit is causing
the Center Triac to be on for too long a period of time.

NOTE: The fuser temperature is controlled at different set points based on environmental con-
ditions and the media used.

BSD-Reference: Refer to BSD 10.5 for the Heat Roll Thermistor 2 temperature analog sig-
nal.

BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Fuser heat con-
trol circuit

Primary Causes
CAUTION
Use caution when working in the fuser area because components could be very hot.
• Dirty or defective Heat Roll Thermistor 2 (PL 7.5)
• Defective Fuser heat control circuit
• Defective Center Triac (PL 8.2)

Initial Actions
• Switch the power off and allow the fuser to cool.
• Ensure that the Thermistor is clean and that it is touching the heat roll.

Procedure
Disconnect P/J447 from the IOT PWB. There is between 50K and 100K ohms between
J447-17 and J447-18.
Y N
Check the wire between Thermistor 2 connector P195-2 and J447-17.
If the wire is OK, replace the Heat Roll Thermistor 2 (PL 7.5).

Connect J447 to the IOT PWB and switch the power on. Let the machine warm up.
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Heat Roll Thermistor 2 temperature analog signal [010-251].
Press the Enter button to view the analog representation for the temperature.
A value of 33 or less indicates an over temperature condition.
Press the Close button to exit this code.
Select the Triac Center (FP - full power) [010-003]. Press the Enter button. The display indi-
cates High.
Y N
Press the Start button to switch the display High and switch off the Triac.
If the display does not go High, replace the IOT PWB (PL 8.1).

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7
010-315 Thermistor 4 Overheat Fault If the wiring is OK, replace the Side Triac (PL 8.2).

The Heat Roll Thermistor 4 (Side) detected an overheat fault. The temperature was 249°C or
higher.

The Thermistor is reading the temperature correctly. However the heat control circuit is causing
the Side Triac to be on for too long a period of time.

NOTE: The fuser temperature is controlled at different set points based on environmental con-
ditions and the media used.

BSD-Reference: Refer to BSD 10.5 for the Heat Roll Thermistor 4 temperature analog sig-
nal.

BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Fuser heat con-
trol circuit

Primary Causes
CAUTION
Use caution when working in the fuser area because components could be very hot.
• Dirty or defective Heat Roll Thermistor 4 (PL 7.5)
• Defective Fuser heat control circuit
• Defective Side Triac (PL 8.2)

Initial Actions
• Switch the power off and allow the fuser to cool.
• Ensure that the Thermistor is clean and that it is touching the heat roll.

Procedure
Disconnect P/J447 from the IOT PWB. There is between 50K and 100K ohms between
J447-19 and J447-20.
Y N
Check the wire between Thermistor 4 connector P197-2 and J447-19.
If the wire is OK, replace the Heat Roll Thermistor 4 (PL 7.5).

Connect J447 to the IOT PWB and switch the power on. Let the machine warm up.
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to check the
Heat Roll Thermistor 4 overheat signal [010-205]. A low signal indicates a overheat condition.
Press the Close button to exit this code.
Select the Triac Side (FP - full power) [010-001]. Press the Enter button. The display indi-
cates High.
Y N
Press the Start button to switch the display High and switch off the Triac.
If the display does not go High, replace the IOT PWB (PL 8.1).

Check for a short circuit in the wire between the Side Triac and the IOT PWB.

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010-316 Thermistor 1 Low Temperature Fault Refer to the following table and momentarily enter the code to see if a heater rod operates.

The Thermistor 1 detected a low fuser temperature. The Heat Roll temperature was 90°C or Table 1 Triac Control
lower.
Component
Heater Rod Control IOT PWB Pin Off Voltage On Voltage
NOTE: The fuser temperature is controlled at different set points based on environmental con-
ditions and the media used. Side (FP) 010-001 J445-2 +4.38 VDC +0.2 VDC
Side (LP) (200 - 240 V) 010-002 J445-3 +4.38 VDC +0.2 VDC
BSD-Reference: Refer to BSD 10.5 for the Heat Roll Thermistor 1 temperature analog sig-
nal. Center (FP) 010-003 J445-4 +4.38 VDC +0.2 VDC
Center (LP)/ Sub 010-004 J445-5 +4.38 VDC +0.2 VDC
BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Fuser heat con-
trol circuit All of the heater rods operate.
Y N
Primary Causes For the heater rod that does not operate, determine if the display indicates a Low signal
CAUTION when the code is entered. The display indicates a Low signal.
Y N
Use caution when working in the fuser area because components could be very hot.
Replace the IOT PWB (PL 8.1).
• Dirty or defective Heat Roll Thermistor 1 (PL 7.5)
• Defective Fuser heat control circuit Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) and check for an open circuit in the wire
• Defective Center Triac (PL 8.2) between the Center Triac and the IOT PWB.
If the wiring is OK, replace the Center Triac (PL 8.2).
Initial Actions
Switch the power off and wait until the fuser cools down.
• Check DC120 and DC122 for any of the following codes:
Ensure that the Thermistor is clean and that it is touching the heat roll.
– 010-310: Thermistor 1 Over Temperature Fault Disconnect P/J447 from the IOT PWB. There is between 50K and 100K ohms between
– 010-311: Thermistor 2 Over Temperature Fault J447-13 and J447-14.
– 010-312: Thermistor 3 Over Temperature Fault Y N
– 010-313: Overheat Thermostat Fault Refer to BSD 10.5 and check the wiring for a loose connection between Thermistor 1 and
the IOT PWB.
– 010-314: Thermistor 2 Overheat Fault
If the wiring is OK, replace the Heat Roll Thermistor 1 (PL 7.5).
– 010-315: Thermistor 4 Overheat Fault
– 010-318: Open Thermistor 1 Fault Connect J447 to the IOT PWB. Switch the power on. The voltage from J447-13 (+) to GND (-
– 010-319: Open Thermistor 2 Fault ) on the IOT PWB goes from approximately +2.0 VDC to approximately +0.2 VDC as the
fuser warms up.
– 010-320: Open Thermistor 3 Fault
Y N
– 010-321: Open Thermistor 4 Fault
Replace the Heat Roll Thermistor 1 (PL 7.5).

Procedure Replace the IOT PWB (PL 8.1).

Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Heat Roll Thermistor 1 temperature analog signal [010-250].
Press the Enter button to view the analog representation for the temperature.
A value of 968 or more indicates a low temperature condition.
Press the Close button to exit this code.

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010-317 Thermistor 3 Low Temperature Fault Refer to the following table and momentarily enter the code to see if a heater rod operates.

The Thermistor 3 detected a low fuser temperature. The Heat Roll temperature was 90°C or Table 1 Triac Control
lower.
Component
Heater Rod Control IOT PWB Pin Off Voltage On Voltage
NOTE: The fuser temperature is controlled at different set points based on environmental con-
ditions and the media used. Side (FP) 010-001 J445-2 +4.38 VDC +0.2 VDC
Side (LP) (200 - 240 V) 010-002 J445-3 +4.38 VDC +0.2 VDC
BSD-Reference: Refer to BSD 10.5 for the Heat Roll Thermistor 3 temperature analog sig-
nal. Center (FP) 010-003 J445-4 +4.38 VDC +0.2 VDC
Center (LP)/ Sub 010-004 J445-5 +4.38 VDC +0.2 VDC
BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Fuser heat con-
trol circuit All of the heater rods operate.
Y N
Primary Causes For the heater rod that does not operate, determine if the display indicates a Low signal
CAUTION when the code is entered. The display indicates a Low signal.
Y N
Use caution when working in the fuser area because components could be very hot.
Replace the IOT PWB (PL 8.1).
• Dirty or defective Heat Roll Thermistor 1 (PL 7.5)
• Defective Fuser heat control circuit Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) and check for an open circuit in the wire
• Defective Side Triac (PL 8.2) between the Side Triac and the IOT PWB.
If the wiring is OK, replace the Side Triac (PL 8.2).
Initial Actions
Switch the power off and wait until the fuser cools down.
• Check DC120 and DC122 for any of the following codes:
Ensure that the Thermistor is clean and that it is touching the heat roll.
– 010-310: Thermistor 1 Over Temperature Fault Disconnect P/J447 from the IOT PWB. There is between 50K and 100K ohms between
– 010-311: Thermistor 2 Over Temperature Fault J447-15 and J447-15.
– 010-312: Thermistor 3 Over Temperature Fault Y N
– 010-313: Overheat Thermostat Fault Refer to BSD 10.5 and check the wiring for a loose connection between Thermistor 3 and
the IOT PWB.
– 010-314: Thermistor 2 Overheat Fault
If the wiring is OK, replace the Heat Roll Thermistor 3 (PL 7.5).
– 010-315: Thermistor 4 Overheat Fault
– 010-318: Open Thermistor 1 Fault Connect J447 to the IOT PWB. Switch the power on. The voltage from J447-15 (+) to GND (-
– 010-319: Open Thermistor 2 Fault ) on the IOT PWB goes from approximately +2.0 VDC to approximately +0.2 VDC as the
fuser warms up.
– 010-320: Open Thermistor 3 Fault
Y N
– 010-321: Open Thermistor 4 Fault
Replace the Heat Roll Thermistor 3 (PL 7.5).

Procedure Replace the IOT PWB (PL 8.1).

Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Heat Roll Thermistor 3 temperature analog signal [010-252].
Press the Enter button to view the analog representation for the temperature.
A value of 968 or more indicates a low temperature condition.
Press the Close button to exit this code.

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10
010-322 Warm-up Timeout (Thermistor 1) Fault Use the Previous Page or Next Page button, then the up or down arrow button to select the
Heat Roll Thermistor 1 temperature analog signal [010-250].
The temperature at Thermistor 1 did not reach the ready temperature in a specified amount of Press the Enter button to view the analog representation for the temperature.
time. A value of 968 or more indicates a low temperature condition.
Press the Close button to exit this code.
• five minutes Refer to the following table and momentarily enter the code to see if a heater rod operates.
– from power on
– interlock open/ close Table 1 Triac Control

• three minutes Component

Heater Rod Control IOT PWB Pin Off Voltage On Voltage
– completion of a job
– temperature decrease during a job Side (FP) 010-001 J445-2 +4.38 VDC +0.2 VDC
– recovery from a low power mode Side (LP) (200 - 240 V) 010-002 J445-3 +4.38 VDC +0.2 VDC
BSD-Reference: Refer to BSD 10.5 for the Heat Roll Thermistor 1 temperature analog sig- Center (FP) 010-003 J445-4 +4.38 VDC +0.2 VDC
nal. Center (LP)/ Sub 010-004 J445-5 +4.38 VDC +0.2 VDC

BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Fuser heat con-
All of the heater rods operate.
trol circuit
Y N
For the heater rod that does not operate, determine if the display indicates a Low signal
Primary Causes when the code is entered. The display indicates a Low signal.
CAUTION Y N
Use caution when working in the fuser area because components could be very hot. Replace the IOT PWB (PL 8.1).
• Dirty or defective Heat Roll Thermistor 1 (PL 7.5)
Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) and check for an open circuit in the wire
• Defective Fuser heat control circuit
between the Center Triac and the IOT PWB.
• Defective Center Triac (PL 8.2) If the wiring is OK, replace the Center Triac (PL 8.2).

Initial Actions Switch the power off and wait until the fuser cools down.
Ensure that the Thermistor is clean and that it is touching the heat roll.
• Check the Heat Roll (PL7.2) for sticking paper or foreign matter.
Disconnect P/J447 from the IOT PWB. There is between 50K and 100K ohms between
• Check that the Ready temperature is not set too high.
J447-13 and J447-14.
• Check DC120 and DC122 for any of the following codes: Y N
– 010-310: Thermistor 1 Over Temperature Fault Refer to BSD 10.5 and check the wiring for a loose connection between Thermistor 1 and
– 010-311: Thermistor 2 Over Temperature Fault the IOT PWB.
If the wiring is OK, replace the Heat Roll Thermistor 1 (PL 7.5).
– 010-312: Thermistor 3 Over Temperature Fault
– 010-313: Overheat Thermostat Fault Connect J447 to the IOT PWB. Switch the power on. The voltage from J447-13 (+) to GND (-
– 010-314: Thermistor 2 Overheat Fault ) on the IOT PWB goes from approximately +2.0 VDC to approximately +0.2 VDC as the
– 010-315: Thermistor 4 Overheat Fault fuser warms up.
– 010-318: Open Thermistor 1 Fault Y N
Replace the Heat Roll Thermistor 1 (PL 7.5).
– 010-319: Open Thermistor 2 Fault
– 010-320: Open Thermistor 3 Fault Replace the IOT PWB (PL 8.1).
– 010-321: Open Thermistor 4 Fault

Procedure
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.

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010-323 Warm-up Timeout (Thermistor 3) Fault A value of 968 or more indicates a low temperature condition.
Press the Close button to exit this code.
The temperature at Thermistor 3 did not reach the ready temperature in a specified amount of Refer to the following table and momentarily enter the code to see if a heater rod operates.
time.
Table 1 Triac Control
• five minutes
Component
– from power on Heater Rod Control IOT PWB Pin Off Voltage On Voltage
– interlock open/ close
Side (FP) 010-001 J445-2 +4.38 VDC +0.2 VDC
• three minutes
Side (LP) (200 - 240 V) 010-002 J445-3 +4.38 VDC +0.2 VDC
– completion of a job
Center (FP) 010-003 J445-4 +4.38 VDC +0.2 VDC
– temperature decrease during a job
Center (LP)/ Sub 010-004 J445-5 +4.38 VDC +0.2 VDC
– recovery from a low power mode
BSD-Reference: Refer to BSD 10.5 for the Heat Roll Thermistor 3 temperature analog sig-
All of the heater rods operate.
nal.
Y N
For the heater rod that does not operate, determine if the display indicates a Low signal
BSD-Reference: Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) for the Fuser heat con-
when the code is entered. The display indicates a Low signal.
trol circuit
Y N
Replace the IOT PWB (PL 8.1).
Primary Causes
CAUTION Refer to BSD 10.3 (100/120V) or 10.4 (200/240V) and check for an open circuit in the wire
Use caution when working in the fuser area because components could be very hot. between the Side Triac and the IOT PWB.
If the wiring is OK, replace the Side Triac (PL 8.2).
• Dirty or defective Heat Roll Thermistor 3 (PL 7.5)
• Defective Fuser heat control circuit Switch the power off and wait until the fuser cools down.
• Defective Side Triac (PL 8.2) Ensure that the Thermistor is clean and that it is touching the heat roll.
Disconnect P/J447 from the IOT PWB. There is between 50K and 100K ohms between
Initial Actions J447-15 and J447-15.
Y N
Check DC120 and DC122 for any of the following codes:
Refer to BSD 10.5 and check the wiring for a loose connection between Thermistor 3 and
• 010-310: Thermistor 1 Over Temperature Fault the IOT PWB.
If the wiring is OK, replace the Heat Roll Thermistor 3 (PL 7.5).
• 010-311: Thermistor 2 Over Temperature Fault
• 010-312: Thermistor 3 Over Temperature Fault Connect J447 to the IOT PWB. Switch the power on. The voltage from J447-15 (+) to GND (-
• 010-313: Overheat Thermostat Fault ) on the IOT PWB goes from approximately +2.0 VDC to approximately +0.2 VDC as the
• 010-314: Thermistor 2 Overheat Fault fuser warms up.
• 010-315: Thermistor 4 Overheat Fault Y N
Replace the Heat Roll Thermistor 3 (PL 7.5).
• 010-318: Open Thermistor 1 Fault
• 010-319: Open Thermistor 2 Fault Replace the IOT PWB (PL 8.1).
• 010-320: Open Thermistor 3 Fault
• 010-321: Open Thermistor 4 Fault

Procedure
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Heat Roll Thermistor 3 temperature analog signal [010-252].
Press the Enter button to view the analog representation for the temperature.

10/31/05
12
010-324 Fuser Drive Motor Error
There is a Fuser Drive Motor fault.

BSD-Reference: Refer to BSD 10.2 for the Fuser Drive Motor fail signal.

Primary Causes
• An open circuit in the Fuser Drive Motor (MOT10-1) or wiring.
• Excessive load on the Fuser Drive Motor

Procedure
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Fuser Drive Motor Lock signal [010-211].
Press the Enter button to view the state of the lock signal.

10/31/05
13
046-310 LVPS 24B Monitor Error
The +24 VDC signal from the LVPS 24B is missing or below specification.

NOTE: There is a Polyswitch located on the HVPS PWB. The Polyswitch is a device that pro-
tects against overcurrent and overheat conditions by increasing its resistance with the rise of
its temperature and limiting the amount of current flow. This could cause the 046-310 status
code.
When the fault is cleared and the temperature of the Polyswitch is reduced, its resistance
reduces to the nominal value.

BSD-Reference: Refer to BSD 1.7 for the +24 VDC (24B) Monitor signal.

Primary Causes
• An open circuit in the +24 VDC circuit.
• A short circuit in the +24 VDC distribution from the HVPS PWB

Initial Actions
If there is a 046-312 fault in DC120 or DC122, go to the 046-312 RAP.

Procedure
There is ACH between J2-1 and J2-3 at the +24 VDC LVPS (24B).
Y N
Refer to BSD 1.7 and check for an open circuit in the AC wiring to the LVPS.

Enter the Diagnostic Mode.

Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
24B monitor signal [046-200]. A Low signal indicates a fault. There is +24 VDC at J543-4 of
the HVPS.
Y N
There is +24 VDC at J542-1 of the HVPS.
Y N
Refer to BSD 1.10 and check the +24 VDC wiring for an open circuit between J542-1
on the HVPS and J502-1 of the +24 VDC LVPS (24B).

Refer to the wirenets +24 VDC-2 and +24 VDC-3 and check for a short circuit to frame.

Check the +24 VDC Detect wire for an open circuit between J440-5 of the IOT PWB and J543-
4 of the HVPS.

10/31/05
14
 A B
046-311 LVPS 24C Monitor Error Replace the HVPS (PL8.2).

The +24 VDC (HVPS) signal from the LVPS 24B is missing or below specification at the HVPS. Check the +24 VDC Detect wire for an open circuit between the IOT PWB and HVPS.

BSD-Reference: Refer to BSD 1.7 for the +24 VDC (HVPS) signal.

BSD-Reference: Refer to BSD 1.8 for the Interlock on +24 VDC signal.

BSD-Reference: Refer to BSD 1.10 for the +24 VDC (24C) Monitor signal.

Primary Causes
• An open circuit in the Interlock On +24 VDC circuit.
• A short circuit in the +24 VDC distribution from the HVPS PWB

Initial Actions
Refer to BSD 1.8 and ensure that the following switches and their actuators are not damaged:

• Swing Frame Interlock Switch (S1-5) (PL 8.3)

• Fuser Cover Interlock Switch (S1-4) (PL 8.4)
If there is a 046-310 fault in DC120 or DC122, go to the 046-310 RAP.

Procedure
Enter the Diagnostic Mode.
Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
24C monitor signal [046-202]. A Low signal indicates a fault. There is +24 VDC at J543-10 of
the HVPS.
Y N
There is +24 VDC at J543-13 of the HVPS.
Y N
Refer to BSD 1.10 and check the Interlock On +24 VDC wiring for an open circuit.

There is a low signal at J543-14 of the HVPS.

Y N
Check the +24V Interlock Relay wiring for an open circuit between the HVPS and the
IOT PWB.
If the wiring is OK, replace the IOT PWB.

There is +24 VDC at J542-2 of the HVPS.

Y N
Check the +24 VDC (HVPS K4) wire for an open circuit between the HVPS and the
+24 VDC LVPS (24B).

NOTE: There could be a short circuit in the +24 VDC power distribution. This
requires a process of elimination by disconnecting connectors with power switched
off.

Refer to the wirenets +24 VDC-2 and +24 VDC-3 and check for a short circuit to
frame.
A B

10/31/05
15
046-312 LVPS 5B Monitoring Fault
The +5 VDC detect signal is missing or below specification.

NOTE: There is a Polyswitch located on the AC Relay PWB. The Polyswitch is a device that
protects against overcurrent and overheat conditions by increasing its resistance with the rise
of its temperature and limiting the amount of current flow. This could cause the 046-312 status
code.
When the fault is cleared and the temperature of the Polyswitch is reduced, its resistance
reduces to the nominal value.

BSD-Reference: Refer to BSD 1.4 for the +5 VDC (5B) Monitor signal.

Primary Causes
• A short circuit in the +5 VDC distribution from the +5 VDC LVPS (5B)

Procedure
There is ACH between J16B-1 and J16B-3 at the +5 VDC LVPS (5B).
Y N
Refer to BSD 1.3 and check for an open circuit in the AC wiring to the LVPS (5B).

Enter the Diagnostic Mode.

Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
5B monitor signal [046-201]. A Low signal indicates a fault. There is +5VDC at J544-2 of the
AC Relay PWB.
Y N
There is +5 VDC at J544-10 of the AC Relay PWB.
Y N
Refer to BSD 1.4 and check for an open circuit in the +5VDC (AC Relay PWB) wire
between the AC Relay PWB and the +5VDC (5B).

NOTE: There could be a short circuit in the +5 VDC power distribution. This requires a
process of elimination by disconnecting connectors with power switched off.

• J544-2 supplies power to the following (refer to wirenet +5VDC-1 and +5VDC-2):
– Side Triac (SSR10-1)
– Center Triac (SSR10-2)
– RFC 1 Sensors
– IIT Sensors
• J544-3 (refer to wirenet +5VDC-3)
• J547-5 supplies power to the RFC 2 Sensors
Refer to the +5 VDC wirenets and check the wiring for a short circuit to frame.

Refer to BSD 1.4 and check for an open circuit in the +5VDC detect wire between J544-2 of the
AC Relay PWB and J442-1 of the IOT PWB.

10/31/05
16
061-310 LVPS 5C Monitoring Fault
The +5 VDC (5C) detect signal is missing or below specification.

NOTE: There is a circuit breaker located on the LPH Interface PWB that protects the +5 VDC.

BSD-Reference: Refer to BSD 1.5 for the +5 VDC (5C) Monitor signal.

Primary Causes
NOTE: The +5VDC (5C) LVPS only supplies power to the LED Print Heads (LPH).

• A short circuit in the +5 VDC distribution from the +5 VDC (5C) LVPS.

Initial Actions
Determine if the Circuit Breaker on the LPH I/F PWB is tripped.

Procedure
There is ACH between J16C-1 and J16C-3 at the +5 VDC LVPS (5C).
Y N
Refer to BSD 1.5 and check for an open circuit in the AC wiring to the LVPS (5C).

Enter the Diagnostic Mode.

Select the IOT.
Select d330, Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the +5
VDC (5C) monitor signal [061-200]. A High signal indicates a fault. There is +5 VDC at J490-
1 of the LPH I/F PWB.
Y N
Refer to BSD 1.5 and check for an open circuit in the +5 VDC wire between the LPH I/F
PWB and the +5 VDC (5C) LVPS.

NOTE: There could be a short circuit in the +5 VDC (5C) power distribution. This requires a
process of elimination by disconnecting connectors with power switched off.

Refer to the +5 VDC-5 wirenet and check for a short circuit in the +5 VDC line to the LPHs.
Refer to BSD 1.5 and check for an open circuit in the +5 VDC (5C) detect wire between the
LPH I/F PWB and the IOT PWB.

10/31/05
17
061-321 LPH Thermistor Overheat Fault
Abnormally high temperature was detected for the LPH. Thermistor Error (LPH Overheat).

BSD-Reference: Refer to BSD 6.4 for the LPH Thermistor signal.

Primary Causes
• The LPH temperature is too high.

Initial Actions
Check DC120 and DC 122 to see it there is a fuser overheat fault (010-310 to 010-315). Trou-
bleshoot that fault.

Procedure
Switch the power off and allow the LPH to cool down.
switch the power on. The fault occurs after the power is switched on.
Y N
(The fault occurs during machine running.)
Check the monitor value of the LPH sensor at IOT DC952 [Temp (LPH)]. The [Temp
(LPH)] monitor value is 600 or greater.
Y N
Replace the IOT PWB (PL 8.1).

Replace the LPH Assembly (PL4.1).

Ensure that the ribbon cable is seated correctly between the LPH Interface PWB and the IOT
PWB and is not damaged.
If the wiring is OK, replace the LPH Interface PWB (PL 4.1).

10/31/05
18
071-103 Roll 1 Cut Trigger Sensor On Jam
The Roll 1 Cut Trigger Sensor was not actuated within a specified time.

BSD-Reference: Refer to BSD 8.1 for the Roll 1 Feeder Motor circuit.

BSD-Reference: Refer to BSD 8.2 for the Roll 1 Cut Trigger Sensor circuit

Primary Causes
• The Roll 1 Cut Trigger Sensor

Initial Actions
• Check the Roll 1 Cut Trigger Sensor (PL 10.5) for damage or contamination.
• Check the paper path for an obstruction.
• Check the Roll 1 Feed Motor (PL 10.5) for binding.
• Ensure that the Roll Paper Tube (PL 10.2) is attached and rotates normally.
• Ensure the paper conforms to the specifications.

Procedure
Enter the Diagnostic Mode.
Select the IOT.
Use the Previous Page or Next Page button, then the up or down arrow button to select
DC330.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Roll 1 Cut Trigger Sensor, 071-105.
Press the Enter button.
Block and unblock the Roll 1 Cut Trigger Sensor. The display changes from Low to High to
Low.
Y N
Refer to BSD 8.2 and check the wiring for an open circuit between the Roll 1 Cut Trigger
Sensor and the IOT PWB.
If the wiring is OK, replace the Roll 1 Cut Trigger Sensor (PL 10.5).

Select Roll 1 Feed Motor Bit 0, 071-001.

Press the Enter button. The Roll 1 Feed Motor rotates.
Y N
Refer to BSD 8.1 and check the wiring for an open circuit between the Roll 1 Feed Motor
and the RFC Motor PWB.
If the wiring is OK, replace the RFC Motor PWB (PL 10.5).

Replace the IOT PWB (PL 8.1).

10/31/05
19
 A
071-104 Roll 1 Cut Trigger Sensor Off Jam Replace the IOT PWB (PL 8.1).

The Roll 1 Cut Trigger Sensor was not de-actuated within a specified time.

BSD-Reference: Refer to BSD 8.2 for the Roll 1 Cut Trigger Sensor circuit

BSD-Reference: Refer to BSD 8.5 for the Takeaway Clutch circuit.

BSD-Reference: Refer to BSD 4.1 for the Main Drive Motor circuit

Primary Causes
• The Roll 1 Cut Trigger Sensor

Initial Actions
• Check the Roll 1 Cut Trigger Sensor (PL 10.5) for damage or contamination.
• Check the paper path for an obstruction.
• Check the Roll 1 Feed Motor (PL 10.5) for binding.
• Ensure that the Roll Paper Tube (PL 10.2) is attached and rotates normally.
• Ensure the paper conforms to the specifications.

Procedure
Enter the Diagnostic Mode.
Select the IOT.
Use the Previous Page or Next Page button, then the up or down arrow button to select
DC330.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Roll 1 Cut Trigger Sensor, 071-105.
Press the Enter button.
Block and unblock the Roll 1 Cut Trigger Sensor. The display changes from Low to High to
Low.
Y N
Refer to BSD 8.2 and check the wiring for an open circuit between the Roll 1 Cut Trigger
Sensor and the IOT PWB.
If the wiring is OK, replace the Roll 1 Cut Trigger Sensor (PL 10.5).

Select Main Drive Motor, 091-001.

Press the Enter button. The Main Drive Motor rotates.
Y N
Refer to BSD 4.1 and check the wiring for an open circuit between the Main Drive Motor
and the RFC Motor PWB.
If the wiring is OK, replace the RFC Motor PWB (PL 10.5).
If the problem still exists, replace the Main Drive Motor (PL 1.2).

With the Main Motor still running, select the RFC Takeaway Clutch, 071-006.
Press the Enter button. The Takeaway Roll rotates.
Y N
Refer to BSD 8.5 and check the wiring for an open circuit to the RFC Takeaway Clutch.
If the wiring is OK, replace the RFC Takeaway Clutch (PL 1.1)

10/31/05
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 A
071-311 Roll 1 Cutter Fault Select the Roll 1 Cutter Motor Bit 0, 071-004 or Bit 1, 071-005.
Press the Enter button. The Roll 1 Cutter Motor moves the cutter.
The cutter is not at the left hand or right hand position. Neither left hand or right hand cutter Y N
switch is actuated. Refer to BSD 8.2 and check the wiring for an open circuit between the Roll 1 Cutter Motor
and the IOT PWB.
BSD-Reference: Refer to BSD 8.2 for the Roll 1 Cutter L/H and Roll 1 Cutter R/H Switch cir- If the wiring is OK, replace the Roll 1 Cutter Motor (PL 10.4).
cuits. If the problem still exists, replace the IOT PWB (PL 8.1).

BSD-Reference: Refer to BSD 8.2 for the Roll 1 Cutter Motor circuit. Replace the IOT PWB (PL 8.1).

Primary Causes
• Roll 1 Cutter Motor (PL 10.4)

• Roll 1 Cutter L/H Switch (PL 10.4)

• Roll 1 Cutter R/H Switch (PL 10.4)

Initial Actions
WARNING
When the Roll 1 Cutter Interlock Switch is actuated, the Roll 1 Cutter Motor may sud-
denly start. To avoid an injury, do not touch the cutter.
• Ensure that there is no foreign matter or residual paper at the cutter, gear pulley, or pulley.
• Ensure that the cutter blade is not dirty, or damaged, or missing.
• Ensure the paper conforms to the specifications.

Procedure
Open the cutter cover.
Enter the Diagnostic Mode.
Select the IOT.
Use the Previous Page or Next Page button, then the up or down arrow button to select
DC330.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Roll 1 Cutter L/H Switch, 071-200.
Press the Enter button.
Actuate and de-actuate the Roll 1 Cutter L/H Switch. The display changes from Low to
High to Low.
Y N
Refer to BSD 8.2 and check the wiring for an open circuit between the Roll 1 Cutter L/H
Switch and the IOT PWB.
If the wiring is OK, replace the Roll 1 Cutter L/H Switch (PL 10.4).

Select the Roll 1 Cutter R/H Switch, 071-201.

Press the Enter button.
Actuate and de-actuate the Roll 1 Cutter R/H Switch. The display changes from Low to
High to Low.
Y N
Refer to BSD 8.2 and check the wiring for an open circuit between the Roll 1 Cutter R/H
Switch and the IOT PWB.
If the wiring is OK, replace the Roll 1 Cutter R/H Switch (PL 10.4).

10/31/05
21
072-103 Roll 2 Cut Trigger Sensor On Jam
The Roll 2 Cut Trigger Sensor was not actuated within a specified time.

BSD-Reference: Refer to BSD 8.3 for the Roll 2 Feeder Motor circuit.

BSD-Reference: Refer to BSD 8.4 for the Roll 2 Cut Trigger Sensor circuit

Primary Causes
• The Roll 2 Cut Trigger Sensor

Initial Actions
• Check the Roll 2 Cut Trigger Sensor (PL 10.5) for damage or contamination.
• Check the paper path for an obstruction.
• Check the Roll 2 Feed Motor (PL 10.5) for binding.
• Ensure that the Roll Paper Tube (PL 10.2) is attached and rotates normally.
• Ensure the paper conforms to the specifications.

Procedure
Enter the Diagnostic Mode.
Select the IOT.
Use the Previous Page or Next Page button, then the up or down arrow button to select
DC330.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Roll 2 Cut Trigger Sensor, 072-105.
Press the Enter button.
Block and unblock the Roll 2 Cut Trigger Sensor. The display changes from Low to High to
Low.
Y N
Refer to BSD 8.4 and check the wiring for an open circuit between the Roll 2 Cut Trigger
Sensor and the IOT PWB.
If the wiring is OK, replace the Roll 2 Cut Trigger Sensor (PL 10.5).

Select Roll 2 Feed Motor Bit 0, 072-001.

Press the Enter button. The Roll 2 Feed Motor rotates.
Y N
Refer to BSD 8.3 and check the wiring for an open circuit between the Roll 2 Feed Motor
and the RFC Motor PWB.
If the wiring is OK, replace the RFC Motor PWB (PL 10.5).

Replace the IOT PWB (PL 8.1).

10/31/05
22
 A
072-104 Roll 2 Cut Trigger Sensor Off Jam Replace the IOT PWB (PL 8.1).

The Roll 1 Cut Trigger Sensor was not de-actuated within a specified time.

BSD-Reference: Refer to BSD 8.4 for the Roll 1 Cut Trigger Sensor circuit

BSD-Reference: Refer to BSD 8.5 for the Takeaway Clutch circuit.

BSD-Reference: Refer to BSD 4.1 for the Main Drive Motor circuit

Primary Causes
• The Roll 1 Cut Trigger Sensor

Initial Actions
• Check the Roll 2 Cut Trigger Sensor (PL 10.5) for damage or contamination.
• Check the paper path for an obstruction.
• Check the Roll 1 Feed Motor (PL 10.5) for binding.
• Ensure that the Roll Paper Tube (PL 10.2) is attached and rotates normally.
• Ensure the paper conforms to the specifications.

Procedure
Enter the Diagnostic Mode.
Select the IOT.
Use the Previous Page or Next Page button, then the up or down arrow button to select
DC330.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Roll 2 Cut Trigger Sensor, 072-105.
Press the Enter button.
Block and unblock the Roll 2 Cut Trigger Sensor. The display changes from Low to High to
Low.
Y N
Refer to BSD 8.4 and check the wiring for an open circuit between the Roll 2 Cut Trigger
Sensor and the IOT PWB.
If the wiring is OK, replace the Roll 2 Cut Trigger Sensor (PL 10.5).

Select Main Drive Motor, 091-001.

Press the Enter button. The Main Drive Motor rotates.
Y N
Refer to BSD 4.1 and check the wiring for an open circuit between the Main Drive Motor
and the RFC Motor PWB.
If the wiring is OK, replace the RFC Motor PWB (PL 10.5).
If the problem still exists, replace the Main Drive Motor (PL 1.2).

With the Main Motor still running, select the RFC Takeaway Clutch, 071-006.
Press the Enter button. The Takeaway Roll rotates.
Y N
Refer to BSD 8.5 and check the wiring for an open circuit to the RFC Takeaway Clutch.
If the wiring is OK, replace the RFC Takeaway Clutch (PL 1.1)

10/31/05
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 A
072-311 Roll 2 Cutter Fault Select the Roll 2 Cutter Motor Bit 0, 072-004 or Bit 1, 072-005.
Press the Enter button. The Roll 2 Cutter Motor moves the cutter.
The cutter is not at the left hand or right hand position. Neither left hand or right hand cutter Y N
switch is actuated. Refer to BSD 8.2 and check the wiring for an open circuit between the Roll 2 Cutter Motor
and the IOT PWB.
BSD-Reference: Refer to BSD 8.4 for the Roll 2 Cutter L/H and Roll 2 Cutter R/H Switch cir- If the wiring is OK, replace the Roll 2 Cutter Motor (PL 10.4).
cuits. If the problem still exists, replace the IOT PWB (PL 8.1).

BSD-Reference: Refer to BSD 8.4 for the Roll 2 Cutter Motor circuit. Replace the IOT PWB (PL 8.1).

Primary Causes
• Roll 2 Cutter Motor (PL 10.4)

• Roll 2 Cutter L/H Switch (PL 10.4)

• Roll 2 Cutter R/H Switch (PL 10.4)

Initial Actions
WARNING
When the Roll 2 Cutter Interlock Switch is actuated, the Roll 2 Cutter Motor may sud-
denly start. To avoid an injury, do not touch the cutter.
• Ensure that there is no foreign matter or residual paper at the cutter, gear pulley, or pulley.
• Ensure that the cutter blade is not dirty, or damaged, or missing.
• Ensure the paper conforms to the specifications.

Procedure
Open the cutter cover.
Enter the Diagnostic Mode.
Select the IOT.
Use the Previous Page or Next Page button, then the up or down arrow button to select
DC330.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Roll 2 Cutter L/H Switch, 072-200.
Press the Enter button.
Actuate and de-actuate the Roll 2 Cutter L/H Switch. The display changes from Low to
High to Low.
Y N
Refer to BSD 8.4 and check the wiring for an open circuit between the Roll 2 Cutter L/H
Switch and the IOT PWB.
If the wiring is OK, replace the Roll 2 Cutter L/H Switch (PL 10.4).

Select the Roll 2 Cutter R/H Switch, 072-201.

Press the Enter button.
Actuate and de-actuate the Roll 2 Cutter R/H Switch. The display changes from Low to
High to Low.
Y N
Refer to BSD 8.4 and check the wiring for an open circuit between the Roll 2 Cutter R/H
Switch and the IOT PWB.
If the wiring is OK, replace the Roll 2 Cutter R/H Switch (PL 10.4).

10/31/05
24
 A
077-310 Main Motor Fault If the wiring is OK, replace the Main Drive Motor (PL 1.2).

It was detected that the Main Drive Motor was out of sync (Lock). The display for the Main Drive Lock signal is Low.
Y N
BSD-Reference: Refer to BSD 4.1 for the Main Drive Control circuit. Refer to BSD 4.1 and check the Main Motor Lock wiring for an open circuit between the
Main Drive Motor and the IOT PWB.
Primary Causes If the wiring is OK, replace the IOT PWB (PL 8.1).
• Main Drive Motor is binding
Replace the Main Drive Motor (PL 1.2).
• Main Drive Motor (PL 1.2)

Procedure
Determine if binding is causing the problem.
• Switch the main power off.
• Open the Swing Frame.
• Remove the Left Swing Cover (PL 9.2) to access the Main Drive Motor.
• Turn the rotor of the Main Drive Motor by hand to determine if binding is caused by one of
the following:
– Developer Drive (PL 1.2)
– Cleaner Assembly (PL 6.4)
– Xero Module (PL 6.1)
• Close the Swing Frame

• Turn the rotor of the Main Drive Motor by hand to determine if binding is caused by one of
the following:
– BTR (PL 6.3)
– RFC Take Away Clutch (PL 1.1)
• Close the Swing Frame

NOTE: Ensure that the Swing Frame and Fuser Cover are closed because the Main Drive
Motor uses interlocked +24 VDC.

Switch the power on.

Enter the Diagnostic Mode.
Select the IOT.
Select DC330 for Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select the
Main Drive On, 091-001.
Press the Enter button.
Press the Close button.
Select Main Drive Lock, 091-200.
Press the Enter button.
Press the Stop button. The Main Drive Motor runs.
Y N
The display indicates Low for the Main Drive Motor.
Y N
Replace the IOT PWB (PL 8.1).

Refer to BSD 4.1 and check the control and power circuits for the Main Drive Motor.
A

10/31/05
25
077-900 Paper Path Jam
A paper path sensor detected paper under one of the following conditions:

• at power on
• when exiting the low power mode
• after a print is delivered
Primary Causes
• Incorrect jam clearance
• Defective sensor

Initial Actions
Ensure that there is no paper blocking any of the following sensors:

Procedure
Refer to the following table and check the sensors:

Table 1 Jam Sensors

Component
Sensor Control BSD
Roll 1 Cut Trigger Sensor 071-105 8.2
Roll 2 Cut Trigger Sensor 072-105 8.4
RFC Vertical Jam Sensor 071-106 8.5
Manual Feed Stop Sensor 075-105 8.6
Manual Page Sync Sensor 075-106 8.7
RFC Page Sync Sensor 077-100 8.7
Horizontal Transport Jam Sensor 077-101 10.1
Exit Jam Switch 010-208 10.6

Enter the Diagnostic Mode.

Select the IOT.
Select DC330 for Component Control.
Use the Previous Page or Next Page button, then the up or down arrow button to select each
of the sensors listed above.
Press the Enter button.
Block and unblock each of the sensors. The display changes from High to Low to High.
Y N
Refer to the BSD and check for an open circuit in the wire between the sensor and the IOT
PWB.
If the wire is OK, replace the appropriate sensor.

Replace the IOT PWB (PL 8.1).

10/31/05
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 A
OF1 Power On Fault There is +24 VDC between J501-1 and J501-7 at the +24 LVPS (24A).
Y N
This procedure is used to determine the reason for a power on fault. There is ACH between J1-1 and J1-3 at the +24 LVPS (24A).
Y N
BSD-Reference: Refer to BSD 1.1 for the AC power on circuit. Switch the power off and unplug the power cord.
Refer to BSD 1.6 and check for an open circuit in the AC wiring to J1 at the LVPS
BSD-Reference: Refer to BSD 1.6 for the DC power generation circuit. (24A).

Initial Actions Replace the +24 VDC LVPS (24A) (PL 8.1).
• Ensure that the Customer’s circuit breaker is not tripped.
There is +3.5 VDC between J510-1 and J510-4 at the +3.5 VDC LVPS.
• Ensure that the power cord is seated correctly and is not damaged.
Y N
• If the machine Circuit Breaker is tripped, try to reset it. If it trips again, switch the power off There is ACH between J15-1 and J15-3 at the +3.5 VDC LVPS.
and unplug the power cord. Refer to wirenet 7.3.1 ACH and check for a short circuit in the Y N
AC wiring. Switch the power off and unplug the power cord.
Refer to BSD 1.2 and check for an open circuit in the AC wiring to J15 at the +3.5
Procedure VDC LVPS.
Switch the power on. There is ACH between J10-1 and J10-10 at the AC Relay PWB.
Replace the +3.5 VDC LVPS (PL 8.1).
Y N
Switch the power off and unplug the power cord.
There is +5 VDC between J511B-2 and J511B-5 at the +5 VDC LVPS (5B).
Refer to BSD 1.1 and check for an open circuit in the wiring between the power cord and
Y N
J25 of the AC Relay PWB.
There is ACH between J16B-1 and J16B-3 at the +5 VDC LVPS (5B).
If the wiring is OK, replace the AC Relay PWB (PL 8.1).
Y N
Switch the power off and unplug the power cord.
There is ACH between J10-2 and J10-4 at the AC Relay PWB.
Y N Refer to BSD 1.3 and check for an open circuit in the AC wiring to J16B at the +5
There is +0 VDC at J550-2 of the AC Relay PWB. VDC LVPS (5B).
Y N
There is +24 VDC at J408-1 of the CP Control PWB. Replace the +5 VDC LVPS (5B) (PL 8.2).
Y N
There is +5 VDC at J544-1 at the AC Relay PWB.
Refer to BSD 1.1 and check for an open circuit in the Main Switch wiring.
If the wiring is OK, refer to BSD 1.6 and check for an open circuit between Y N
There is +5 VDC at J544-10 at the AC Relay PWB.
J501-1 of the LVPS 24A and J400-1 of the CP Control PWB.
Y N
Refer to BSD 1.1 and check for an open circuit in the wiring between J541-4 of the Refer to BSD 1.4 and check the +5 VDC (AC Relay PWB) wiring for an open circuit
CP Control PWB and J550-2 of the AC Relay PWB. to J511B-4 at the +5 VDC LVPS (5B)
If the wiring is OK, replace the CP Control PWB (PL 8.6).
NOTE: Refer to the note on BSD 1.4 dealing with the Polyswitch.
There is +24 VDC at J550-1 of the AC Relay PWB Switch the power off and allow the machine to cool down.
Y N Switch the machine on.
There is +24 VDC at J440-6 of the IOT PWB. If the fault recurs, switch the power off.
Y N Refer to wirenet +5 VDC-1 (7.3.5) and check the wiring for a short circuit to frame.
Refer to BSD 1.6 and check for an open circuit between J440-6 of the IOT PWB If the wiring is OK, replace the AC Relay PWB (PL 8.1).
and J541-3 of the CP Control PWB.
Also check for an open circuit between J501-2 of the LVPS 24A and J541-1 of Refer to BSD 1.7 and check for an open circuit in the wiring between J505-1 of the + 24 VDC
the CP Control PWB.
LVPS (24B) and J544-1 of the AC Relay PWB.
Refer to BSD 1.6 and check for an open circuit in the wiring between J440-7 of the
IOT PWB and J550-1 of the AC Relay PWB (BSD 1.1).

Replace the AC Relay PWB (PL 8.1).

A

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