KMS1023 ORGANIZATIONAL MANAGEMENT

SEMESTER 1 2010/2011

INSTRUCTORS:

MISS AGATHA LAMENTAN ANAK MUDA

MDM DYG KARTINI BINTI ABG IBRAHIM

GROUP ASSIGNMENT 2 - ORGANIZATION CASE STUDY

Objective: The group project is a written report (case study) on the management practices of an
organization with the main emphasis on highlighting excellent management practices and
techniques.

Choice of Organization: The Company you select may be one of your choosing, but it should
be one that has displayed exemplary practices or achieved excellence in some way. The company
may be large or small; for profit, not-for-profit, or public. It could be a fairly new startup or a
long-established company, but there must be enough information available about the company to
provide data for you to prepare a thorough report. You may wish to select a company of some
size you are more familiar with and for which you may have better access to information.

Content of Report: The report may be thought of as a short case study of the organization's
management plans, strategies, accomplishments, etc., and how and why they have succeeded as a
result of management. (Hint: Examine a few of the case studies in the textbook for ideas about
how to write up the results of an organization’s management.) This is not a comprehensive report
about the entire workings of the company or a report on its products. The emphasis is on the
management.

Research Methods: In order to gather the information, you will want to use the World Wide
Web, the libraries (CAIS) and their databases, financial data, the organization’s Annual Report,
and interviews with key management personnel (via phone, e-mail, or in person). You will most
likely gather more information than you can put in the report, so you will be expected to take
only the best and most relevant data for the report (do not include material to "pad" the length).

Once you narrow down your data, organize it into a logical report (beginning, body, and ending),
which has a summary and logical conclusions. Because this is not a long, comprehensive report
you must concentrate on the most important key aspects (attributes) of the company’s
management practices and outcomes. Therefore, you should delimit your information to one or
two key areas of management (e. g., manufacturing, marketing, organization, planning,
communications, leadership style, quality control, technology) and how this area or areas make
the company excellent.

Length and Format: The body of the report must be a minimum of 8 pages (double-spaced).

The report must include these parts:

1.                 Cover Page - Title of report, name of organization studied, name of

group members, date, and course.
2.                 Research Methods - How you gathered your information and how
you organized and analyzed it to come to your conclusions. (Library,
interviews, www, etc.)
3.                 Body - (a.) Short introduction and background information on the
organization and its management. (b.) Description of the management
practices and attributes that make the company unique or excellent (fairly
long and detailed). (c.) Concise Summary of Findings and Conclusions you
have reached based on your research.
4.                 References - A list of the sources you used to gather the data to write
the report, including names of those interviewed and dates you interviewed
them (whether by phone, fax, e-mail, or in person). Be sure to DOCUMENT
with a full notation, in the body of the report, which of these references was
used, including author, title, dates, page, etc.
5.                 Attachments - Attach materials you find particularly helpful in
explaining the company’s management practices and outcomes, but do not
attach materials merely to pad the report.

Use double-spacing; one-inch margins all around; font: Times New Roman, size 12. Use
headings and subheadings for each of the main divisions or paragraphs of the report (such as in
this document). This is a technique of good report organization and makes it easier for the reader
to identify and refer to the various parts. Carefully proofread and spells check your work. Use a
cover page with the company, your name, class, and date on it.

Due Date and Presentation: The final paper is due not later than Friday of the 13th
week of class. The findings will be presented in class (on presentation week –
week 13) but you may bring any materials you wish to show the class to explain
your findings and conclusions. PowerPoint Slide Shows, handouts, or other audio-
visuals should be used to enhance your ability to convey your findings in a
complete and clear manner. Getting the class involved with an experiential
exercise is also an excellent way to convey your findings. Presentations will be
about 8 to 10 minutes in length for each group, plus answering questions.
Grading. Traditional grading criteria such as accuracy, completeness, originality, and depth of
coverage will apply in assigning grades.