Stori Perry ••••••• 2401 S. Gessner Rd. Apt.

370 Houston, TX 77063

936-714-2473 • stori.perry@outlook.com

Education
SAM HOUSTON STATE UNIVERSITY, Huntsville, TX
BBA in General Business Expected Graduation: Spring 2019
 Primary coursework: Management, Marketing, and Business Administration
 GPA: 3.56
Work Experience
THE COLE GROUP, Houston, TX
Background Interviewer Aug 2017 to present
 Interviewed prospective employees for client companies
 Documented reports of each applicant as part of a collaborative investigation
 Reported applicant motor vehicle reports to client companies
 Achieved monthly productivity and punctuality bonuses 12 months in a row

BEST WESTERN PREMIER, Houston, TX

Front Desk Associate March 2017-July 2017
 Coordinated schedules with other associates, and served in a general office capacity
 Processed guest check-ins and check-outs, and handled guest needs and special
requests
 Generated room sales
 Awarded the Above and Beyond Award for exceptional service, May 2017

MICHAELS, Houston, TX
Support Specialist Sept 2016-March 2017
 Facilitated store cash transactions and handled store financial records
 Prepared daily cash audits and deposits, and reported monetary discrepancies
 Generated financial statements and accounting reports
Customer Experience Manager Jan 2016-Sept 2016
 Managed and trained a team of seven associates
 Motivated team to meet sales goals and maximize customer satisfaction
Store Associate Oct 2015-Jan 2016
 Provided customer assistance both in designated sections and at check-out
 Maintained cleanliness of designated sections and inventoried products

DAYS INN & SUITES, Huntsville, TX

Guest Services Associate June 2013-July 2015
 Processed guest check-ins and check-outs, and handled guest needs and special
requests
 Generated room sales
 Coordinated schedules with other associates, and served in a general office capacity
 Assembled and monitored daily breakfast operations
 Stori Perry ••••••• 2401 S. Gessner Rd. Apt. 370 Houston, TX 77063
936-714-2473 • stori.perry@outlook.com

Key Skills & Abilities

Management and HR: Recruitment & employee development, scheduling, and
motivating employees & increasing morale
Administration: Conducting audits, creating financial reports, proficiency in
Microsoft Office Suite, MS Outlook, & WynGuest software packages
Customer Service: Creating a customer-first atmosphere, building and maintaining
repeat customers, and providing a focus on customer care and conflict de-escalation
Sales: Setting & achieving sales quotas, setting effective price points, and effective area
marketing

References

Ravi Patel
General Manager/Owner
DAYS INN AND SUITES
Phone: (936)438-8400

Christina Garcia
Sales Manager
BEST WESTERN PREMIER
Phone: (281)970-9696

Liska Pilsner
Vice President & Head Teller
FIRST STATE BANK OF COLUMBUS TEXAS
Phone: (979)732-2332

Ulises Lopez
Store Manager
MICHAELS
Phone: (281)528-4702