Md

Rezwan Al Islam
Villa 9, Al Dar 1 Compound, Street #879, Zone 31, Doha, Qatar.
Cell Phone: + (974) 5580 2859
Website: www.rezwanai.com | E-Mail: me@rezwanai.com | LinkedIn: qa.linkedin.com/in/rezwanai

Harvard University Fall 2015
Master of Liberal Arts, Information Technology, Concentration (Digital Media Arts & Instructional Design)
CGPA 3.72 out of 4.0

Project Management Institute (PMI) September 2014
Project Management Professional (PMP) hosted by Madras Management Training Institute (MMTI).
Accredited Professional Development Units (PDU): 40

Qatar Science & Technology Park Spring 2013
Executive Education Certificate, Technology and Innovation Entrepreneurship Program (TIEP)

Northwestern University Completed Summer 2011, Degree Conferred in Summer 2012
Bachelor of Science, Communication.
Latin Honors: Summa Cum Laude. CGPA 3.883 out of 4.0

Carnegie Mellon University (Transferred) Fall 2006 – Spring 2008
Attended Undergraduate Courses, Computer Science and Business Administration

SUMMARY OF QUALIFICATIONS & SKILLS
Digital transformation strategist with broad understanding of Business, Communication,
and Technology (BCT) | Experienced in advisory and managing of technology led and
enabled business change, industry and domain agnostic | Human-Centered Design, and
Design Thinker | Exerciser of Outcome Driven Innovation (ODI) and Jobs-To-Be-Done
Framework | Elevator of experiences (Users, Customers, Employees) | Disruptive product
development through evidence-based data driven decision making and Business
Intelligence (BI) | Serial entrepreneur and intrapreneur | Leader in managing
geographically dispersed large interdisciplinary teams | Executive presence, ability to hold
CXO and Board level discussions with exceptional interpersonal, verbal, written and
presentation skills | Strong storytelling abilities: award winning filmmaker, public
speaker, media trained spokesperson, and marketing and communications professional.

PROFESSIONAL EXPERIENCES
One of Qatar’s Largest Privately Held Investment Groups: Chief Consultant Jul 2018 – Present
• Provide strategic advisory, development, execution, and day to day operations for the group's following new ventures:
o Financial services and technology (FinTech): Payment Gateway, POS, mPOS, e-POS, Digital Wallet (e-Wallet and m-Wallet),
lifestyle and loyalty systems, connectivity with the national switch, interfacing and integration with multiple Real Time
Gross Settlement (RTGS) systems, Blockchain, and various B2B and B2C applications for autonomous investments, wealth
management, and personal financial services.
o Smart sensors and IoT based system for Agro-fisheries: Hydroponics, Recirculating Aquaculture System (RAS), Aquaponics
(multi-species yield), online and offline connected marketplace, and vertical and precision farming.
o Manufacturing and production of medicine and pharmaceuticals: Generic drugs as well as R&D for personalized medicine,
herbal, organics, and nutraceuticals as well as alternative medicines.
o Automotive and industrial batteries: Using the very best and latest of Maintenance Free (MF) technologies and a completely
automated state-of-the-art assembly line with a monthly production capacity of 60,000 units with expected upscaling to
100,000 units/month within first 18 months of operations.
o FMCG: a full range of products for women, men, babies, generic household and sanitary, plastic, and other consumables.
o Media and Communication: Setting up a and leading a Strategic Business Unit (SBU) within the group with a budget
allocation of USD $3 Million for 2 years for a special internal project involving the upcoming World Cup 2022 in Qatar.

Syntec Global: Project Director, Interim Chief Information Officer (CIO) Mar 2018 – Jun 2018
• Headhunted to serve as the International Subject Matter Expert and Project Director for the digital transformation and
automation of Shaheed Suhrawardy Medical College and Hospital (ShSMCH), an 800-bed hospital built in 1963, one of
Bangladesh's oldest and largest public healthcare facilities. ShSMCH is the pilot with another 160 public hospitals in the
pipeline to be completed in the next 5 years. Reported to the leadership of the Ministry of Health and Family Welfare,
Director General of Health Services, and the Ministry of Finance.
• Applied Design Thinking and Human Centered Design, and exercised Outcome Driven Innovation (ODI) principles and Jobs
To Be Done (JTBD) framework to create and validate end to end customer (patient) journeys as well as the entire workflow
for all involved stakeholders, internal and external.
• Developed the entire digital transformation strategy, action plan, execution framework, impact assessment metrics, Key
Performance Indicators (KPI), and measures of success including caregiver's training, community engagement and outreach.
• Generated a step by step commercial revenue and monetization plan for the government and the hospital.
• Created the standard for Health Information Exchange (HIE) between all public hospitals run and to be run on the platform
with the stringent data privacy and governance regulations modeled after HIPAA and FHIR HL7.
• Defined the scope of the project for the entire automation: Patient Registration & Identity Management (PRIM), Patient &
Ward Management, Electronic Medical Records, ERP, Analytics and Business Intelligence, Patient Portal.
• Evaluated existing platforms and software including open source technologies as well as proprietary solutions. Provided a
formal report and recommendation considering the long-term strategy ang goals, sustainability, national capacity, budgetary
and financial implications (CAPEX, OPEX), support, growth, scalability, and security, etc.
• Designed the high-level system architecture, and developed the Business-Functional-Technical requirements document,
Solution Design Document (SDD), the Software Requirements Specification (SRS), and other relevant documentation.
• Established a Microsoft partner Independent Software Vendor (ISV) and served as the interim CIO until completion of
development, testing, implementation, training, and handover.

Sidra Medicine: Head of Digital (Platform & Technology, Design and Content, Marketing) Jun 2013 – Jan 2018
• Established the Digital unit within the Communications department overlooking all enterprise systems, custom web and
social platforms, web and native mobile applications, cloud-based systems, audiovisual and interactive digital media, and
publishing. Write the unit strategy, objectives, scope of services, plan and supporting projects charters, process flows,
policies and procedures according to The Joint Commission International (JCI) standards. Created the unit budget and
resource plan for 2013-2018. In charge of budget allocation, resource planning and management, and day-to-day operations.
• Served as the communications and technical focal point from Communications and Patient Experience department for
Information Technology (IT), Innovation and Mobility (InvM), Information Management (IM), and Medical Informatics (MI)
advising on Sidra’s Enterprise Content Management System (ECMS), Learning Management System (LMS), Customer
Relationship Management (CRM), Enterprise Resource Planning (ERP), Clinical Information Systems (CIS), Electronic Medical
Record (EMR), Patient Electronically Accessible Record for Life (PEARL), Public Patient Portal (PPP), Health Information
Exchange (HIX), Public Information Screens (PIS), and Patient Entertainment System (PES), and Digital Health Informatics
(DHI). Guide the Communications and Patient Experience department to adapt and adopt W3C web content (WCAG) and
mobile accessibility guidelines and Accessible Rich Internet Applications (WAI-ARIA). Introduce and encourage the use of
Creative Commons (CC) licensing for applicable and appropriate Sidra produced content.
• Spearheaded Sidra’s iOS and Android consumer health informatics mobile application named “MySidra HealthBook” and
internal staff communications mobile app named “Sidra Pulse.” MySidra HealthBook provides users information on general,
women’s, and pediatric health topics as well as a range of tools for condition management, tracking, logging, and reporting.
Sidra Pulse app allows Sidra’s envisioned 5000+ employees to connect, collaborate, engage, and socialize.
• In charge of all multimedia, audio-visual and rich media content, including but not limited to brand films, recruitment,
marketing, campaign, training, and procedural videos, podcasts, audio interviews, image bank and photo libraries. Daily
responsibilities include defining the Scope of Work (SoW) for agencies and liaise with Communications, Operations,
Procurement, Finance, and Legal for agency/vendor onboarding. Upon successful appointment of vendor, work closely with
each agency to ensure apposite project delivery from ideation to completion in alignment of Sidra’s key messages, mission,
vision and objectives, Sidra Communication department’s strategy, goals, and plans, as well as project specific needs and
expected output, outcomes, and impact. Produced a corporate video that resulted to Sidra's winning of the bid to host the
World Federation of Association of Pediatric Surgeons (WOFAPS) in 2017.
• Business, technical, and functional owner of Sidra’s Patient Entertainment System (PES) integrated with 10+ systems, and
Public Information Screen (PIS) integrated with the way-finding system (SCALA). Mange the project taskforce ensuring
correct requirements gathering, design, development, implementation, deployment, and testing are complete within the
contracted timeline and budget adhering to agreed project and change management framework (AGILE).
• Piloted Sidra’s pioneering community web Radio and TV project in collaboration with Sidra’s Community Relations and
Outreach, and Patient Education department. Overseeing the team from conceptualization, product development and
engineering, infrastructure establishment and utilization, audience analysis and stratification, content production and
delivery, operations, quality of service and customer satisfaction, ratings measurement, and future programming.
Introducing crowdsourcing in the local community for viral content, engagement, and gamification. Also, leading the
discussions and negotiations with numerous radio and TV channels with a special focus on content delivery over mobile
devices in high traffic as well as poor signal strength and bandwidth.
• Collaborated with the rest of the units in Sidra Communications as well as other external teams to ensure Sidra's digital
initiatives are world-class and state of the art. Advise on projects and workgroups and evaluate technical and commercial
offers for various tenders pertaining to media and technology. Assist in daily operations of the Communications department
such as, convert collaterals and physical campaigns to digital, deploy technology to enhance networking opportunities and
presentation of Sidra events, supervise creation of rich media content for internal and external communications, meet
delegations and VIPs representing Sidra, partake in local, regional, and international events and conferences as a Sidra
delegate, render ad-hoc services, etc.
• Evaluated, tested, and recommended new technologies and relevant content to enhance Sidra’s communications and patient
experience. Portfolio includes: Augmented Reality (AR) using Qualcomm Vuforia and Blippar, Virtual Reality (VR) with
Oculus Rift, Game Development with Unity 3D, Surface Computing with Microsoft PixelSense, Wearable Computing with
 Google Glass and MYO Arm Band, Gesture Recognition and Motion Detection with KINECT and Leap Motion, Medical
Visualization with Blender and Medical Avatar, and 3D printing.

Fuego Digital Media QSTP-LLC: Director of Innovation and New Media (Digital & Sales) Sept 2012 – May 2013
• Researched various industries, markets, trends, and best practices; Established Digital as a key component of the
organization, created departmental budget and resources plan to execute projects.
• Advised clients based on situational awareness to adapt and solve challenges from a business and technology perspective.
• Innovated, strategized, and led the conceptualization to delivery of digital-enabled business change projects internally and
externally for clients using a customer first approach.
• Initiated new business development, created and presented proposals, tender documents and presentations, finalized
agreements and contracts, and followed through with after sales ensuring that all targets are met and benchmarked against
appropriate Key Performance Indicators (KPI). Provided balanced strategic thinking with pragmatic operational execution
and delivery, including the coordination of relevant resources.
• Collaborated with the other Directors of the firm to integrate and incorporate new Digital components in to existing
technologies and business processes.

Fuego Digital Media QSTP-LLC: Digital Technology & Sales Specialist Jul 2011 – Aug 2012
• Devised online communication, social media, marketing, engagement, audience building, mobile application and digital
strategy for various clients from education, healthcare, banking and technology industries of Qatar.
• Conceptualized, wire-framed and product developed mobile applications in iOS, Android and Blackberry platforms for clients
and internal Fuego requirements.
• Created content calendar, and social and mobile content accordingly for clients’ digital presence. Collaborated with other
project managers in developing and improving internal Fuego technologies.
• Developed Fuego’s own marketing, communication and social media strategy. Project Managed multiple CMS based websites,
social media, and mobile application projects.
• Conducted monthly social media and mobile app seminars and workshops for current and prospective clients as a part of
business continuity, client relations, and business development efforts.
• Carried out various other business development and marketing responsibilities for new client acquisition.

QF Radio: Content Specialist Summer 2010 – Summer 2011
• Developed and maintained social media and new technology applications; Produced and hosted “Al Howar” (“The Dialog”), a
magazine program involving students discussing social topics.
• Provided assistance to other producers and served as a liaison with the student community of Education City.
• Provided training to QF Radio staff on radio writing, film equipment and filmmaking for the upcoming TV project; Distributed
content across multiple platforms including web, radio and television.
• Conceptualized, planned, shot, edited, and distributed audiovisual advertisements, commercials and promotional materials.
• Assisted in the implementation of the TV project and developed content for the HD flat screens running on Cisco platform.

SUMMARY OF PRIOR PROFESSIONAL EXPERIENCES
The Pearl Qatar: Radio, Television, and Web Content Specialist Fall 2010 – Spring 2011
Ibtikar Qatar: Founder & Chief Executive Officer Fall 2008 – Spring 2010
Deloitte, Qatar: Business Analyst (Intern) Summer 2008
Qatar Foundation: Community Development Advisor Spring 2008 – Fall 2008
Carnegie Mellon University in Qatar: Head Orientation Counselor Fall 2006– Fall 2007
Qatar Foundation: Web Developer, Faculty & Staff Life committee Summer 2007
Texas A & M University at Qatar: Web Developer Summer 2007
Georgetown University: Research Assistant, School of Foreign Service in Qatar Summer 2007
Carnegie Mellon University in Qatar: Assistant, Office of Health and Wellness Fall 2006 – Fall 2007
Al Jazeera Arabic Satellite Channel, Qatar: Production Coordinator Spring 2005 – Fall 2005

RESEARCH, PUBLICATIONS & PRESENTATIONS
• Consuming Media: Bangladeshi Expat Cyberculture in Qatar. Susan Dun and Md. Rezwan Al Islam. Post-Privacy Culture:
Gaining Social Power in Cyber-Democracy. October 2014.
• Independent Media Making in Qatar. Susan Dun and Md Rezwan Al Islam. Transforming Middle East Media. Arab US
Association of Communication Educators. Atlanta, Georgia, USA, November 2012.
• Is CyberCulture Developing in Qatar? Susan Dun and Md Rezwan Al Islam. Conference e-book of the 7th Global Conference:
Cybercultures, Exploring Critical Issues, Prague, Czech Republic, May, 2012.
• PAPER OR VIRTUAL? Media Market Analysis and Survey Research in Qatar, Susan Dun and Md Rezwan Al Islam. Proceedings
of the First International Conference on Business and the Social Sciences, Middlesex University, Dubai, November, 2011.
• Credited for providing original research for textbook “Disaster and Human History: Case Studies in Nature, Society and
Catastrophe“ by Benjamin Reilly, January 2009.

LANGUAGE SKILLS
• Fluent in English (IELTS – Academic Score: 8.5), Bengali, Hindi, Urdu, and basic understanding of Arabic and Spanish.