Professional Documents
Culture Documents
ABB General Terms and Conditions for sale of Products and Services
United Arab Emirates and Oversight Countries (OC)
1.Definitions (e)necessary fuel, lubricants, water, electricity, compressed air and cleaning
“ABB”, means a legal entity belonging to the ABB Group providing Products facilities; and
and/or Services under the Contract. (f)air-conditioned facilities with potable water, including canteen facilities.
“Contract”, means the agreement (including these General Terms and 3.5.If in ABB’s opinion the health, safety or security of its personnel at the
Conditions) made in writing (e.g. via an offer, purchase order and order work site is at risk, ABB may suspend the Services and evacuate its personnel
acknowledgement) between the Purchaser and ABB for the provision of from the work site. Any such event shall be considered an excusable event
Products and/or Services. without any liability on ABB.
“Contract Price”, means the Price for the Products and/or Services set forth
in the Contract. 4.Warranty
“Intellectual Property Rights”, means all patents, copyrights, design rights, 4.1.ABB warrants that the Products shall be free from defects in title,
trademarks, trade names, service marks, logos, trade secrets, domain material and workmanship and that the Services shall be performed with due
names, know-how and business processes and methods, confidential skill and care. A Product comprising software, will substantially conform to
information and any other proprietary rights or form of intellectual property published specifications and the media upon which the software is provided
(whether registered or unregistered) capable of protection under the law, will be free from defects in materials and workmanship.
and including applications for the grant of any such rights. 4.2.Unless otherwise agreed the following warranty periods shall apply:
“Products”, means the products, equipment, parts or other goods (including (a)Products (that are not software) – 12 months from date of delivery;
software) that ABB has agreed to supply to the Purchaser under the (b)Products (that are software) – 90 days from delivery;
Contract. (c)Services – 90 days from date of performance of the Services; and
“Purchaser”, means the entity to which ABB is providing Products and/or (d)Third Party Products – warranties are transferred from the third parties to
Services under the Contract. the Purchaser to the extent ABB has the right to transfer them.
“Services” means the services that ABB has agreed to provide to the 4.3.If the Products or Services do not meet the warranties set forth in Clause
Purchaser under the Contract. 4.1, the Purchaser shall without delay inform ABB in writing prior to the
“Third Party Products”, means any products that are not produced by ABB, expiration of the warranty period. ABB shall at its option repair or replace
but have been supplied to the Purchaser pursuant to the Contract. the defective Product and/or re-perform the defective Services. The
Purchaser agrees to bear all the cost of access, including, but not limited to
2.Contract Price and Payment the removal and replacement of systems, structures, dismantling,
2.1.Unless otherwise agreed in the Contract, all prices shall be based upon decontamination, reinstallation and transportation of Products to ABB and
FCA (ABB factory) Incoterms 2010. back to the Purchaser. All warranties for any Products repaired or replaced or
2.2.The Contract Price does not include, and the Purchaser shall be Services re-performed during the warranty period will expire at the same
responsible for all, taxes, duties, fees or other charges of any nature time as the original warranty period.
including import, property, sales, stamp, turnover, use or value added taxes 4.4.ABB shall not be liable for any defect attributable to: (a) normal wear and
and duties. If the Purchaser deducts or withholds such taxes or duties, the tear, (b) any storage, use, service or operation of the Products which is not in
Purchaser shall pay additional amounts in order for ABB to receive the full conformity with manuals, instructions or specifications provided by ABB, (c)
Contract Price. damage caused by any item or service not provided by ABB, and (d) any
2.3.Payment shall be made in full, free and clear of all deductions, modification or alteration of a Product.
counterclaims, withholdings or offsets, within thirty (30) days from the date 4.5.Insofar as permissible by applicable law, clause 4 sets forth the only
of invoice. The Purchaser shall pay a penalty on overdue payments from the warranties applicable to the Products and Services and is in lieu of all other
maturity date until the actual date of payment at the rate of 1.5% per month warranties, guarantees, obligations and liabilities, expressed or implied. The
or the maximum amount permitted by law, whichever is lower. remedies in this Clause 4 are the Purchaser’s only remedies for breach of
2.4.All travel expenses incurred in the provision of the Services shall be for warranty and no warranty or condition of merchantability or fitness for a
the account of the Purchaser. Travel expenses include: particular purpose applies.
(a)fares for journey by rail, sea, air, and road;
(b)carriage, freight and customs duties as well as insurance due in 5.Confidentiality
connection with personal effects, instruments and tools required for the Each Party undertakes that it will keep strictly confidential all the other
Services, including necessary cost of overweight on air freight; and Party’s confidential and commercially sensitive information of which it
(c)all out of pocket expenses incurred by ABB for the Services ordered by the becomes aware in the course of execution of the Contract. This
Purchaser, such as internet use, facsimile and telephone. confidentiality commitment shall not apply to information which (a) is
already known to the recipient or is publicly available, (b) is legally disclosed
3.Delivery, Risk, Title and Performance of the Services to the recipient by a third party, (c) is required to be disclosed by law or
3.1.Unless otherwise provided in the Contract, the Products shall be public order, or (d) is permitted to be used or disclosed by the Contract.
delivered in accordance with FCA (ABB factory) Incoterms 2010. Partial
deliveries are allowed. Any date for delivery stipulated or quoted shall be 6.Limitation of liability
deemed to be an estimate only. If any Products cannot be delivered when 6.1.In no event, whether as a result of breach of contract, breach of warranty,
ready, ABB may deliver the Products to a storage facility and the risk of loss tort or otherwise shall ABB be liable for any indirect, contingent, special,
to the Products shall immediately pass to the Purchaser. The Purchaser shall consequential or incidental damages however caused or arising, nor for
be liable to pay any direct and indirect cost in relation to the storage. The losses or damages caused by reason of unavailability of the Products or
Products shall be deemed to have been delivered when placed in storage. Services, shutdowns, loss of use, loss of profit or revenue, loss of reputation,
3.2.The Purchaser shall be deemed to have accepted the Products and loss of data, cost of purchased or replacement power, cost of substituted
Services as being in compliance with the Contract, unless the Purchaser has equipment, pollution remediation cost, claims from the Purchaser’s
notified ABB in writing of any shortages or damage within five (5) days from customers and stakeholders, damage to any equipment and property other
delivery of the Products or three (3) days from performance of the Services. than the Products and cost for additional tests.
3.3.Title to the Products shall transfer at the time of delivery. ABB shall retain 6.2.Notwithstanding any other provision of the Contract, in no event shall
a security interest in and lien on the Products until the Contract Price has ABB’s aggregate liability to the Purchaser under this Contract, whether in
been paid in full. Subject to Clause 4, no return of Products is permitted. contract, tort or otherwise exceed fifty per cent (50%) of the Contract Price.
3.4.In respect of the Services to be performed by ABB, the Purchaser shall be 6.3.ABB shall not be liable for any products or service work acquired or
responsible for and shall provide at its own cost and risk the following: performed by the Purchaser or any third party, even if carried out with the
(a)free and safe access to the work site, including all necessary visas, assistance or supervision of ABB’s personnel.
permits, consents, licences and exemptions necessary for ABB to conduct
the Services at the work site; 7.Intellectual Property
(b)safe working conditions at the work site; 7.1.Each party shall retain ownership of all Intellectual Property Rights it had
(c)all health, safety, security and environmental requirements applicable at prior to the Contract (including without limitation all copyright and
the work site; proprietary rights in software supplied by ABB in any format, including as
(d)access to medical facilities and resources at the work site; embedded in any other product). Nothing in the Contract shall have the