Course Name: Organizational Behaviour Course Code: 18JBS107

Number of Credits: 3 Number of Hours: 35

Course Outcomes:

a) Identify challenges and opportunities in understanding and applying OB concepts

b) Enhanced understanding of self and others in organizations

c) Identify motivation theories and its implications in organizations

d) Ability to outline and choose appropriate conflict resolution strategies

e) Understanding causes and consequences of political behaviour

Module 1 – Introduction to organizational behaviour: 4 hours

Learning Outcomes:

1a) Compare levels of analysis of organizational behaviour

1b) Recognize stereotypes and understand how they function in organizations

1c) Describe how organizations manage diversity effectively

Introduction to Organizational Behavior, Meaning and Importance of OB, Historical developments, The
importance of Interpersonal skills, Contributing Disciplines to OB, OB model, Challenges and
Opportunities for OB

Workforce Diversity, Dynamics of diversity, OB in Global Context *

Module 2 – Individual behavior: 8 hours

Learning Outcomes:

2a) Summarize relationship between attitudes, behavior and job satisfaction.

2b) Describe how personality is measured and identify the Big five personality traits.

2c) Explain factors that influence perception and identify common decision biases
.

Attitudes- Meaning, components, Does behavior follow attitudes?

Job Satisfaction-Meaning, measurement, Causes of job satisfaction, impact on workplace

Personality – Meaning, MBTI, BIG FIVE Model, Personality traits relevant to OB

Values- Meaning, The importance and organization of Values

Perception- Meaning, factors affecting perception, Attribution theory, Common shortcuts in judging
others.

Practical application of individual behavior concept at workplace *

Module 3 – Motivation and Group dynamics: 8 hours

Learning Outcomes:

3a) Identify theories of motivation and evaluate their applicability

3b) Compare and contrast the main ways jobs can be redesigned

3c) Identify the stages of group development and the implications of diversity for group effectiveness

3d) Identify characteristics of effective teams

Motivation- Definition and importance, Early Theories of motivation- Content & Process theories, Need
Hierarchy Theory, Herzberg’s Two factor theory, Theory X-Y, Three needs theory *

Process Theories- Self Determination Theory, Job Enlargement, Equity Theory, Expectancy Theory,
Application of motivation concepts at workplace settings – Discussion

Groups- Defining and classifying groups, stages of group development, Group properties – Norm, Status,
Size, Cohesiveness and Diversity, Teams v/s Groups, Types of Teams, Importance of teams in
contemporary work place

Module 4 – Leadership 4 hours

Learning Outcomes:

4a) Assess the theories of Leadership

4b) Compare and contrast the contingency theories of leadership

4c) Address challenges to the effectiveness of leadership

Introduction to Leadership, Meaning, importance, Traits of a leader*

Types of Leadership, Leadership Theories- Trait, Behavioral, contingency Theories.

Module 5: Power and Politics and Conflicts: 6 hours

Learning Outcomes:

5a) Outline the conflict process and its management

5b) Understand power and contrast it with leadership

5c) Identify power tactics and their contingencies

5d) Apply impression management techniques

Power – Meaning, Bases of power, Dependence – The key to power, Power tactics, Organizational
Politics, Causes and consequences,

Impact of power and politics in organizations*

Meaning and importance of conflicts at organizations, Traditional and Interactional View of conflict,
functional and dysfunctional conflicts, Conflict process

* ‘Self-learning’ topics subject to testing

5 hours for assessment